What users are saying about
24 Ratings
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79 Ratings
24 Ratings
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Score 8 out of 101

Oracle Responsys

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
79 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Likelihood to Recommend

7Sheep

If you need your own dedicated database then ask. It is possible to set up but it is an additional monthly cost - we chose this option because it is important for the data that we store and our data protection policy. We will do a custom integration to our internal purpose-built software and are also commissioning them to do this at an additional fee. We were very open about our use cases and this generated some good ideas from their support for set-up.
No photo available

Oracle Responsys

The solution is great for an enterprise marketing team. There is a ton of functionality and options, but the UI is slightly clunky and outdated. We use the solution to build our customer communication journeys and can highly personalize the journey/messaging for each user with the powerful filters, rules, and programs. The campaign builder allows us to build stunning emails that grab a users attention and convert well. The reporting is outstanding and allows us to see how our campaigns perform and where we can improve.
No photo available

Feature Rating Comparison

Email & Online Marketing

7Sheep
7.3
Oracle Responsys
WYSIWYG email editor
7Sheep
8.3
Oracle Responsys
Dynamic content
7Sheep
6.9
Oracle Responsys
Ability to test dynamic content
7Sheep
5.9
Oracle Responsys
Landing pages
7Sheep
6.6
Oracle Responsys
A/B testing
7Sheep
6.3
Oracle Responsys
Mobile optimization
7Sheep
7.8
Oracle Responsys
Email deliverability
7Sheep
8.4
Oracle Responsys
List management
7Sheep
7.9
Oracle Responsys
Triggered drip sequences
7Sheep
7.6
Oracle Responsys

Lead Management

7Sheep
7.4
Oracle Responsys
Lead nurturing
7Sheep
8.0
Oracle Responsys
Lead scoring and grading
7Sheep
6.6
Oracle Responsys
Data quality management
7Sheep
7.8
Oracle Responsys
Automated sales alerts and tasks
7Sheep
7.1
Oracle Responsys

Campaign Management

7Sheep
8.6
Oracle Responsys
Calendaring
7Sheep
9.1
Oracle Responsys
Event/webinar marketing
7Sheep
8.0
Oracle Responsys

Social Media Marketing

7Sheep
8.3
Oracle Responsys
Social sharing and campaigns
7Sheep
8.3
Oracle Responsys
Social profile integration
7Sheep
8.3
Oracle Responsys

Reporting & Analytics

7Sheep
6.8
Oracle Responsys
Dashboards
7Sheep
6.4
Oracle Responsys
Standard reports
7Sheep
6.4
Oracle Responsys
Custom reports
7Sheep
7.6
Oracle Responsys

Platform & Infrastructure

7Sheep
7.6
Oracle Responsys
API
7Sheep
8.5
Oracle Responsys
Role-based workflow & approvals
7Sheep
6.8
Oracle Responsys
Customizability
7Sheep
7.8
Oracle Responsys
Integration with Salesforce.com
7Sheep
7.3
Oracle Responsys

Pros

7Sheep

  • Affordability: the only solution we found on the market that gave us what we needed at a price we can afford!
  • Flexibility: 7Sheep seems to offer enough flexibility in the advance features that we can customise it as we need.
  • It's easy enough for our whole team to be able to use.
  • Their team is helpful and supportive.
Andrea Galizia profile photo

Oracle Responsys

  • Responsys integrates well with third party platforms including Google Analytics and others.
  • The Reporting features within Oracle Responsys are sufficient for our business needs.
  • The data model (table relationships) allow us to easily scale our program.
No photo available

Cons

7Sheep

  • The personalized tags cannot be accessed from the menu/page you create your emails. I get around this by opening two windows, but in the future this might be an improvement.
  • I needed to create custom reports in order to get the overview on the campaigns that I needed. More generic reporting would be a useful feature.
  • I would like to be able to duplicate e-mail campaigns across different activities/databases. I could set up a mailing template for this but sometimes it would be good to be able to just re-create a particular campaign that we received a good response to for another, entirely different, activity.
Brian Lee profile photo

Oracle Responsys

  • As a SQL developer, I'd like to see enhancements to the SQL View and Join View capability that would make it easier to set up and test, providing more of a developer experience.
  • We're starting to use Responsys for more real-time email scenarios. The regular maintenance windows are something we need to plan for and work around.
  • Response time in the UI and campaign launch can be slow during peak times.
No photo available

Likelihood to Renew

7Sheep

7Sheep 8.2
Based on 3 answers
Because it's affordable and really useful to me as a freelancer - I don't see that changing anytime soon!
No photo available

Oracle Responsys

Oracle Responsys 9.0
Based on 2 answers
We believe Responsys offers the largest feature set in the industry. While it took some time for us to ramp up and feel confident using all the features in the beginning, we're now in a good position to take full advantage. Our investment is paying off in terms of regular, targeted interaction with our customers and prospects, driving traffic to our site and generating additional revenue
No photo available

Usability

7Sheep

7Sheep 7.0
Based on 2 answers
It is easy to use and if I do have a problem or question I receive an answer almost immediately.
No photo available

Oracle Responsys

Oracle Responsys 8.2
Based on 1 answer
The system is robust but usable. Just like with any new system, there will be a learning curve.
Shenea Edison profile photo

Support

7Sheep

7Sheep 8.2
Based on 3 answers
I seem to always talk to the same person and they've been very helpful and given support where needed.
No photo available

Oracle Responsys

Oracle Responsys 4.0
Based on 1 answer
Too often the support team is unable to answer my question or I have to explain the issue over and over.
Mike Bernard profile photo

Alternatives Considered

7Sheep

I've mostly used survey monkey and google forms and doodle for small inexpensive jobs - anything more sophisticated always seemed to cost more than the actual fee I charge. 7sheep does everything they do, but it automates a lot of the processing, for a cost which is affordable and makes me more efficient - as I can use my subscription for different clients.
No photo available

Oracle Responsys

It was an inherited platform vs. chosen. The incumbent chose Oracle as it was the best enterprise solution. The company, however, did not require an enterprise solution rendering the full Oracle stack pretty useless, unfortunately. The commercials are expensive yet it is attractive to have a 'blended' CPM style commercial model vs. other vendors that charge you on contacts
Nick Pape profile photo

Return on Investment

7Sheep

  • Our newsletter is now more effective.
  • We now know what our contacts are interested in as I see which pages they are visiting on my website. This helps in the sales process.
  • I needed some time to get used to using another tool in sales and marketing. But the additional insight is worth the effort.
Haider Shnawa profile photo

Oracle Responsys

  • Oracle Responsys has allowed us to deliver more personalized messages, which in turn has increased engagement, conversion, and overall ROI.
Shenea Edison profile photo

Pricing Details

7Sheep

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

7Sheep Editions & Modules

7Sheep
Edition
Entrepreneur
$591
Small Team
$2492
Business
$3893
Enterprise
4
1. Single User
2. Per month, up to 5 Users
3. Per month, up to 10 users
4. Above 10 users
Additional Pricing Details

Oracle Responsys

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
16,250.00*
1.  per account

Oracle Responsys Editions & Modules

Oracle Responsys
Additional Pricing Details
Oracle Responsys pricing covers marketing messages sent across Email, SMS, MMS, Push, Social, Display, and Web.

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