What users are saying about
40 Ratings
15 Ratings
40 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 7.9 out of 100

Feature Set Ratings

  • Accelo ranks higher in 1 feature set: Project Management
  • Paymo ranks higher in 1 feature set: Professional Services Automation

Project Management

7.6

Accelo

76%
5.9

Paymo

59%
Accelo ranks higher in 10/14 features

Task Management

9.2
92%
6 Ratings
3.5
35%
9 Ratings

Resource Management

8.0
80%
4 Ratings
5.3
53%
6 Ratings

Gantt Charts

8.0
80%
2 Ratings
4.4
44%
3 Ratings

Scheduling

6.6
66%
6 Ratings
7.0
70%
6 Ratings

Workflow Automation

7.5
75%
5 Ratings
N/A
0 Ratings

Team Collaboration

6.7
67%
5 Ratings
4.1
41%
6 Ratings

Support for Agile Methodology

7.9
79%
4 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

4.8
48%
2 Ratings
7.7
77%
2 Ratings

Email integration

7.2
72%
6 Ratings
5.0
50%
4 Ratings

Mobile Access

7.9
79%
5 Ratings
5.4
54%
7 Ratings

Timesheet Tracking

9.2
92%
5 Ratings
9.0
90%
9 Ratings

Change request and Case Management

7.5
75%
4 Ratings
N/A
0 Ratings

Budget and Expense Management

8.6
86%
6 Ratings
8.8
88%
8 Ratings

Document Management

N/A
0 Ratings
5.0
50%
6 Ratings

Professional Services Automation

7.8

Accelo

78%
9.2

Paymo

92%
Paymo ranks higher in 3/4 features

Quotes/estimates

7.6
76%
5 Ratings
8.9
89%
3 Ratings

Invoicing

8.6
86%
4 Ratings
9.9
99%
3 Ratings

Project & financial reporting

8.1
81%
5 Ratings
8.9
89%
3 Ratings

Integration with accounting software

7.0
70%
4 Ratings
N/A
0 Ratings

Attribute Ratings

  • Accelo is rated higher in 1 area: Likelihood to Recommend
  • Paymo is rated higher in 2 areas: Usability, Support Rating

Likelihood to Recommend

9.0

Accelo

90%
8 Ratings
7.5

Paymo

75%
10 Ratings

Likelihood to Renew

9.0

Accelo

90%
1 Rating

Paymo

N/A
0 Ratings

Usability

7.0

Accelo

70%
1 Rating
9.0

Paymo

90%
1 Rating

Performance

10.0

Accelo

100%
2 Ratings

Paymo

N/A
0 Ratings

Support Rating

7.6

Accelo

76%
5 Ratings
8.9

Paymo

89%
4 Ratings

Likelihood to Recommend

Accelo

Accelo is a system that can do it all. It's extremely sophisticated. Depending on the sophistication of your organization, or specifically the abilities of the people you put in charge of the implementation, it can almost be too sophisticated. It all just depends on your situation. The more you use it, the more data you give it, the more you'll be able to see and do. It's incredibly powerful. But it's definitely not a tool that would be appropriate for smaller boutique type organizations that have only basic needs.
Read full review

Paymo

Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
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Pros

Accelo

  • Timing Client Work: You are able to better manage your time on your clients.
  • Housing Client Info in one Area: You can view all you need for any given client in one area.
Read full review

Paymo

  • The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks.
  • The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share.
  • I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track.
Read full review

Cons

Accelo

  • Accelo is excellent on the adaptation to its deep functionalities.
  • Managing multiple project is very challenging.
  • Not easy to collect multiple reports across platforms.
Read full review

Paymo

  • It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you.
  • I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful
Read full review

Pricing Details

Accelo

Starting Price

$24 per month per user

Editions & Modules

Accelo editions and modules pricing
EditionModules
Plus24.001
Premium39.002

Footnotes

  1. per month per user / per product
  2. per month per user / per product

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Accelo Plans start at $120.00 Per Month (on an Annual Contract) for Plus, and $195.00 Per Month (on an Annual Contract) for Premium. Plans include 5 Licenses which are used for various Accelo Products: Sales & Quotes, Projects, Tickets, Retainers, Billing, and Reports.

Paymo

Starting Price

$0 Up to 10 users

Editions & Modules

Paymo editions and modules pricing
EditionModules
Small Office$11.951
Business$18.952
Free03

Footnotes

  1. per user/per month
  2. per user/per month
  3. Up to 10 users

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Free version available for freelancers.

Likelihood to Renew

Accelo

Looking forward to seeing more refinement of features provided and upcoming features promised :)
Read full review

Paymo

No answers on this topic

Usability

Accelo

No answers on this topic

Paymo

It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.
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Support Rating

Accelo

From the beginning the Accelo team has been very invested in ensuring our success and overall happiness with the platform. The initial implementation specialists and trainers did a fairly good job of learning our company and needs, and tried to tailor the trainings accordingly. However, once we made the formal switch to the platform, meaning we no longer were using our legacy systems, we found that we had a lot of questions....and a lot of ideas and recommendations. The support team is extremely responsive and seemingly happy to receive our continual feedback. And if we encounter an issue that seems to be a system issue, they work diligently to fix it (we've actually had an engineer join a call with us to learn of the issue - and subsequently fix it)
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Paymo

Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.
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Alternatives Considered

Accelo

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
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Paymo

We still use Trello and Slack, but Basecamp and HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of HubSpot and isn't as universally used as Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
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Return on Investment

Accelo

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
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Paymo

  • Gives me more accurate time that I've spent on projects compared to older methods I've used.
  • Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage.
  • Forces you to stay on top of jobs, which can lengthen the time to complete something
Read full review

Screenshots

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