What users are saying about
24 Ratings
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377 Ratings
24 Ratings
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Score 8.5 out of 100

NetSuite

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377 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.3
NetSuite
7.0
Pay calculation
Acumatica
9.2
NetSuite
5.9
Benefit plan administration
Acumatica
9.2
NetSuite
6.5
Direct deposit files
Acumatica
9.5
NetSuite
7.0
Salary revision and increment management
Acumatica
9.5
NetSuite
8.0
Reimbursement management
Acumatica
8.9
NetSuite
7.5

Customization

Acumatica
8.7
NetSuite
6.2
API for custom integration
Acumatica
8.8
NetSuite
6.3
Plug-ins
Acumatica
8.6
NetSuite
6.2

Security

Acumatica
9.1
NetSuite
7.6
Single sign-on capability
Acumatica
9.3
NetSuite
7.9
Role-based user permissions
Acumatica
9.0
NetSuite
7.3

Reporting & Analytics

Acumatica
7.9
NetSuite
6.3
Dashboards
Acumatica
8.2
NetSuite
6.5
Standard reports
Acumatica
7.3
NetSuite
6.3
Custom reports
Acumatica
8.2
NetSuite
6.0

General Ledger and Configurable Accounting

Acumatica
8.7
NetSuite
6.8
Accounts payable
Acumatica
8.6
NetSuite
7.3
Accounts receivable
Acumatica
8.2
NetSuite
7.4
Global Financial Support
Acumatica
9.1
NetSuite
7.0
Primary and Secondary Ledgers
Acumatica
8.5
NetSuite
7.8
Intercompany Accounting
Acumatica
8.9
NetSuite
7.1
Localizations
Acumatica
9.1
NetSuite
7.7
Journals and Reconciliations
Acumatica
8.6
NetSuite
6.9
Enterprise Accounting
Acumatica
8.5
NetSuite
7.4
Configurable Accounting
Acumatica
8.7
NetSuite
7.5
Centralized Rules Framework
Acumatica
8.6
NetSuite
6.3
Standardized Processes
Acumatica
8.6
NetSuite
7.8

Inventory Management

Acumatica
9.3
NetSuite
5.5
Inventory tracking
Acumatica
9.4
NetSuite
6.0
Automatic reordering
Acumatica
9.0
NetSuite
5.6
Location management
Acumatica
9.4
NetSuite
5.6
Manufacturing module
Acumatica
9.2
NetSuite
5.0

Order Management

Acumatica
8.7
NetSuite
6.7
Pricing
Acumatica
8.5
NetSuite
6.8
Order entry
Acumatica
8.3
NetSuite
6.1
Credit card processing
Acumatica
8.5
NetSuite
7.2
Cost of goods sold
Acumatica
8.5
NetSuite
7.0
Order Orchestration
Acumatica
8.9
NetSuite
6.9
End-to-end order visibility
Acumatica
8.9
NetSuite
6.8
Order exception Resolution
Acumatica
9.5
NetSuite
6.2

Subledger and Financial Process

Acumatica
8.7
NetSuite
6.9
Automated Invoice Processing
Acumatica
8.5
NetSuite
7.2
Shared Services Payments
Acumatica
8.6
NetSuite
6.3
Billings Management
Acumatica
8.9
NetSuite
6.9
Customer Receipt Applications
Acumatica
8.9
NetSuite
6.9
Customer Collections
Acumatica
8.5
NetSuite
7.2
Revenue Recognition
Acumatica
9.1
NetSuite
7.7
Cash Management
Acumatica
8.7
NetSuite
6.7
Asset Management
Acumatica
8.5
NetSuite
6.1
Travel & Expense Management
Acumatica
8.4
NetSuite
6.9
Budgetary Control & Encumbrance Accounting
Acumatica
8.7
NetSuite
6.7
Period Close
Acumatica
8.7
NetSuite
7.6
Transactions Tax
Acumatica
8.8
NetSuite
6.9
Subledger Reconciliations
Acumatica
8.7
NetSuite
7.0
3rd Party Accounting Systems
Acumatica
9.2
NetSuite
6.1

Project Financial Management

Acumatica
9.2
NetSuite
6.5
Budgeting and Forecasting
Acumatica
7.7
NetSuite
5.8
Project Costing
Acumatica
8.9
NetSuite
6.6
Cost Capture
Acumatica
8.9
NetSuite
6.7
Capital Project Management
Acumatica
9.5
NetSuite
7.2
Customer Invoicing
Acumatica
9.5
NetSuite
6.7
Customer Contract Compliance
Acumatica
9.2
NetSuite
7.5
Project Revenue Recognition
Acumatica
8.9
NetSuite
6.3
Project Financial Performance Analysis
Acumatica
9.1
NetSuite
6.6
Project Financials Dashboard
Acumatica
9.7
NetSuite
6.3
Real-time Financial Reporting
Acumatica
9.7
NetSuite
6.4
Embedded Business Intelligence
Acumatica
9.5
NetSuite
5.8
Project Planning Collaboration
Acumatica
9.5
NetSuite
5.6

Project Execution Management

Acumatica
8.0
NetSuite
6.7
Project Planning and Scheduling
Acumatica
8.0
NetSuite
5.7
Project Manager Dashboard
Acumatica
8.0
NetSuite
5.2
Resource Manager Dashboard
Acumatica
8.0
NetSuite
5.5
Task Insight for Project Managers
Acumatica
8.0
NetSuite
7.0
Team Member Task Collaboration
Acumatica
7.0
NetSuite
6.5
Talent Profiles
Acumatica
9.0
NetSuite
6.3
Real-Time Project Reporting
Acumatica
8.0
NetSuite
7.0
Project Manager Mobile Functionality
Acumatica
NetSuite
7.1
Team Member Mobile Functionality
Acumatica
NetSuite
7.1
Project Candidate Search
Acumatica
NetSuite
7.0
Project Candidate Comparison and Analysis
Acumatica
NetSuite
7.0
Defineable Resource Pools
Acumatica
NetSuite
7.4
Defineable Resource Pools
Acumatica
NetSuite
7.4
Absence Management
Acumatica
NetSuite
7.4
Product Lifecycle Management
Acumatica
NetSuite
7.8

Grants Management

Acumatica
7.8
NetSuite
6.5
Award Lifecycle Management
Acumatica
7.0
NetSuite
6.4
Spending Control
Acumatica
8.0
NetSuite
6.8
Indirect Cost Management
Acumatica
8.0
NetSuite
7.2
Billing
Acumatica
8.0
NetSuite
5.8

Procurement

Acumatica
7.7
NetSuite
7.2
Sourcing Team Collaboration
Acumatica
6.6
NetSuite
7.4
Sourcing Analysis
Acumatica
8.0
NetSuite
6.3
Bids Analyzed and Compared
Acumatica
8.0
NetSuite
7.0
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
NetSuite
5.6
Invoice Automated Matching
Acumatica
7.0
NetSuite
6.3
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
NetSuite
7.4
Supplier Assessment
Acumatica
8.0
NetSuite
7.7
Supplier Management
Acumatica
9.0
NetSuite
8.1
Supplier Portal
Acumatica
7.0
NetSuite
7.7
Contract Authoring
Acumatica
NetSuite
7.0
Contract Compliance Management
Acumatica
NetSuite
7.0
Contract History
Acumatica
NetSuite
7.5
Contract Renewal Automation
Acumatica
NetSuite
8.0
Contract Repository
Acumatica
NetSuite
7.5
Contract Standardization and Enforcement
Acumatica
NetSuite
7.5
Electronic Signatures
Acumatica
NetSuite
7.4
Purchasing Risk and Compliance Management
Acumatica
NetSuite
6.6
Spend Compliance Management
Acumatica
NetSuite
7.8
Supplier Communication and Collaboration
Acumatica
NetSuite
7.8

Logistics

Acumatica
9.2
NetSuite
5.5
Transportation Planning and Optimization
Acumatica
9.2
NetSuite
5.3
Transportation Sourcing Management
Acumatica
9.2
NetSuite
5.6
Transportation Process Integration
Acumatica
10.0
NetSuite
6.3
Transportation Execution Management
Acumatica
10.0
NetSuite
5.8
Trade Management
Acumatica
8.0
NetSuite
5.1
Customs Entry Management
Acumatica
9.5
NetSuite
5.4
Customs Document Management
Acumatica
9.5
NetSuite
4.9
Customs Document Collaboration
Acumatica
9.5
NetSuite
4.6
Fulfillment Management
Acumatica
8.0
NetSuite
5.1
Inventory Visibility
Acumatica
8.0
NetSuite
5.6
Warehouse Workforce Management
Acumatica
10.0
NetSuite
5.4
Freight Payment Automation
Acumatica
NetSuite
5.4
Trade Regulatory Compliance Management
Acumatica
NetSuite
7.5

Manufacturing

Acumatica
8.8
NetSuite
5.0
Production Process Design
Acumatica
9.2
NetSuite
5.8
Supply Chain Business Flows
Acumatica
9.2
NetSuite
4.5
Production Management
Acumatica
9.0
NetSuite
4.3
Contracted Manufacturing Management
Acumatica
9.5
NetSuite
4.3
Configuration Management
Acumatica
9.2
NetSuite
7.0
Work Definition
Acumatica
8.7
NetSuite
3.4
Work Execution
Acumatica
8.7
NetSuite
4.3
Advanced Fulfillment
Acumatica
8.3
NetSuite
6.0
Manufacturing Costs
Acumatica
7.7
NetSuite
5.6

Supply Chain

Acumatica
9.2
NetSuite
5.8
Forecasting
Acumatica
8.6
NetSuite
5.4
Inventory Planning
Acumatica
8.6
NetSuite
4.8
Multi-tier Supply Chain Planning
Acumatica
9.5
NetSuite
7.3
Performance Monitoring
Acumatica
10.0
NetSuite
5.8

Product Lifecycle Management

Acumatica
8.9
NetSuite
5.6
Ideation Management
Acumatica
10.0
NetSuite
6.1
Requirements Management
Acumatica
10.0
NetSuite
8.0
Proposal Management
Acumatica
9.5
NetSuite
3.4
Product Master Data Management
Acumatica
9.0
NetSuite
5.1
Vendor Portal
Acumatica
7.0
NetSuite
5.5
Project Portfolio Management
Acumatica
8.0
NetSuite
6.1
Innovation Portfolio Management
Acumatica
NetSuite
5.1

Risk Management

Acumatica
NetSuite
7.2
Risk Repository
Acumatica
NetSuite
7.0
Control Management
Acumatica
NetSuite
7.0
Control Mapping
Acumatica
NetSuite
6.6
Control Efficiency Assessments
Acumatica
NetSuite
7.4
Automated Control Assessments
Acumatica
NetSuite
7.4
Assessment Capture
Acumatica
NetSuite
7.8
Issue Detection
Acumatica
NetSuite
7.4
Automatic Notification
Acumatica
NetSuite
7.4
Remediation and Certification
Acumatica
NetSuite
7.0

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Usability

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Reliability and Availability

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

Performance

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Support Rating

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

In-Person Training

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

Online Training

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

Implementation Rating

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

Scalability

Acumatica

No score
No answers yet
No answers on this topic

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acumatica
8.6
NetSuite
6.0

Likelihood to Renew

Acumatica
9.0
NetSuite
8.0

Usability

Acumatica
NetSuite
9.0

Reliability and Availability

Acumatica
NetSuite
9.4

Performance

Acumatica
NetSuite
7.7

Support Rating

Acumatica
NetSuite
1.0

In-Person Training

Acumatica
NetSuite
7.3

Online Training

Acumatica
NetSuite
8.0

Implementation Rating

Acumatica
NetSuite
7.3

Scalability

Acumatica
NetSuite
8.4

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