Adobe Sign vs DocuSign

• Instant emails and confirmations are a huge plus for me. I know that something is sent or when it is signed. The emails let me know and I can immediately download and print the signed copy for my paper records.
• Easy filling of forms helps keep me moving quickly. I can open a document I've created and Adobe Sign will go through and detect where there are spaces for form filling. This lets me work quickly by filling in the blanks or marking them for the signer.
• Streamlined for my clients. They love the ease that they can click through and sign and initial the contract or fill in any sections that they have to add text too. This shows them a level of professionalism in a saturated market to let them feel confident in their choice of a high quality photographer.

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• Easy to navigate.
• Available on all devices.
• Trustworthy.
• Multiple signatories.

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• Would be nice to have clearer way to distinguish which fields are required in order to submit documents once it's been signed versus which fields are just optional.
• Although EchoSign does allow for multiple signers using the same email address, the document will be sent multiple times. Would be nice if both signers (who share an email address) could complete all fields the first time visiting the website rather than having to complete one section and then waiting for the second email to log back into the site and complete the document.
• Would be great to be possible to allow multiple signatures through a tablet (such as an iPad) run flawlessly. We've noticed issues retrieving the second signature when customers sign contracts through our tablets.

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• It would be helpful if DocuSign plugged into different software that we use internally.

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• We are a M&A firm and need every buyer to sign a document in order to see our deals. With over 400 deals on the market, this is a LOT of documents to be signed for viewing. Echosign has had an extremely positive impact on making this system more efficient. Every deal has a respective link with its Confidentiality Agreement and is able to be sent out, signed, returned to the respective director, and attached back into our CRM. Amazing.
• Employee efficiency has also drastically increased. A 250 person company spread around the nation formerly relying on email, scanning, and faxes has now transitioned into a more technologically advanced (though still far from it) company relying on the signature of a link. Our leader boards also push directors to use this system.
• Customer Service has also been positively impacted. We have a cc of every document come to a standardized inbox for monitoring. Any time a client or buyer calls questioning why they haven't received a response, we are able to look in that inbox to verify whether something was actually signed or not. We've gained a tighter reign on quality control and it definitely shows in our customer satisfaction.

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• I think overall DocuSign has had a positive impact on my ROI. It allows me to serve my customers better and faster by providing more detailed information that would normally take me a while to type.
• Knowing when someone is viewing your messages or downloading attachments, allows me to better serve them as I know they've got my message and we are on the same page.

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