What users are saying about
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80 Ratings
73 Ratings
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Score 6.7 out of 101

Paychex Flex

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80 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

ADP Enterprise eTIME

It is well suited for an Outsourcing business. This type of business has a lot of clients to serve and most of the time consultants serve multiple different clients, eTime suits this kind of setup since it can aid on the accuracy of billing clients for hours rendered by consultants to them.
Brandon Macapelit, CISA profile photo

Paychex Flex

It is suited for a small to medium-sized company and for those who have outside employees who require punching in. The time clock is great for keeping track of those out in the field. They also send out W2's and can be a time saver. They will also send updated Posters and will help you write your company employee handbook. They will automatically deposit employee's checks, and if needed, will send a check directly to be given to the employee.
Craig West profile photo

Feature Rating Comparison

Human Resource Management

ADP Enterprise eTIME
Paychex Flex
5.7
Employee demographic data
ADP Enterprise eTIME
Paychex Flex
7.5
Employment history
ADP Enterprise eTIME
Paychex Flex
5.8
Job profiles and administration
ADP Enterprise eTIME
Paychex Flex
6.3
Workflow for transfers, promotions, pay raises, etc.
ADP Enterprise eTIME
Paychex Flex
5.8
Organizational charting
ADP Enterprise eTIME
Paychex Flex
1.0
Organization and location management
ADP Enterprise eTIME
Paychex Flex
6.4
Compliance data (COBRA, OSHA, etc.)
ADP Enterprise eTIME
Paychex Flex
7.1

Payroll Management

ADP Enterprise eTIME
Paychex Flex
7.9
Pay calculation
ADP Enterprise eTIME
Paychex Flex
8.1
Benefit plan administration
ADP Enterprise eTIME
Paychex Flex
8.1
Direct deposit files
ADP Enterprise eTIME
Paychex Flex
8.3
Salary revision and increment management
ADP Enterprise eTIME
Paychex Flex
7.3
Reimbursement management
ADP Enterprise eTIME
Paychex Flex
7.7

Leave and Attendance Management

ADP Enterprise eTIME
Paychex Flex
6.9
Approval workflow
ADP Enterprise eTIME
Paychex Flex
6.0
Balance details
ADP Enterprise eTIME
Paychex Flex
7.4
Annual carry-forward and encashment
ADP Enterprise eTIME
Paychex Flex
7.4

Employee Self Service

ADP Enterprise eTIME
Paychex Flex
7.3
View and generate pay and benefit information
ADP Enterprise eTIME
Paychex Flex
8.1
Update personal information
ADP Enterprise eTIME
Paychex Flex
7.7
View company policy documentation
ADP Enterprise eTIME
Paychex Flex
8.0
View job history
ADP Enterprise eTIME
Paychex Flex
5.4

Asset Management

ADP Enterprise eTIME
Paychex Flex
3.4
Tracking of all physical assets
ADP Enterprise eTIME
Paychex Flex
3.4

HR Reporting

ADP Enterprise eTIME
Paychex Flex
5.8
Report builder
ADP Enterprise eTIME
Paychex Flex
5.2
Pre-built reports
ADP Enterprise eTIME
Paychex Flex
5.8
Ability to combine HR data with external data
ADP Enterprise eTIME
Paychex Flex
6.5

Onboarding

ADP Enterprise eTIME
Paychex Flex
6.5
New hire portal
ADP Enterprise eTIME
Paychex Flex
6.1
Manager tracking tools
ADP Enterprise eTIME
Paychex Flex
6.9

Recruiting / ATS

ADP Enterprise eTIME
Paychex Flex
6.1
Job Requisition Management
ADP Enterprise eTIME
Paychex Flex
6.3
Company Website Posting
ADP Enterprise eTIME
Paychex Flex
4.4
Publish to Social Media
ADP Enterprise eTIME
Paychex Flex
8.1
Job Search Site Posting
ADP Enterprise eTIME
Paychex Flex
4.6
Duplicate Candidate Prevention
ADP Enterprise eTIME
Paychex Flex
8.0
Applicant Tracking
ADP Enterprise eTIME
Paychex Flex
4.6
Notifications and Alerts
ADP Enterprise eTIME
Paychex Flex
6.5

Pros

ADP Enterprise eTIME

  • Ability to clock hours without a physical time clock/punchcard -- great for jobs like tutoring, which may not have a central meeting location
  • Ability to clock hours for multiple positions in different departments across an organization -- one paycheck, even though I had multiple supervisors and different pay rates
No photo available

Paychex Flex

  • The app notifies you when your paystub is available. It is then accessible on both the App as well as the browser based application.
  • It automatically implements two factor authorization using your phone number on file as soon as it recognizes that you're logging in from a different device or IP address.
  • I know other platforms like Paylocity also offer similar functionalities, but I've used both. My wife currently uses Paylocity at her job. The platform is just clunky. Paychex feels lighter, more agile, and just easier to use from an end user standpoint.
No photo available

Cons

ADP Enterprise eTIME

  • The setup is difficult for administers.
  • Mapping the pay rules to the accrual profiles, pay codes, etc., is hard to administer as well.
  • The consultants at ADP do not know the system well in some cases so getting help with setup and issues can be difficult.
No photo available

Paychex Flex

  • Reports. If you can manage with their many standard reports you're good to go, but customization of reports is truly lacking. To get a "special" report created for you usually takes a week, and you never speak to the person creating the report (they are shielded by this tall wall of mystery.) There is a lot of back and forth with your Payroll Rep to get it done the way you need it, and even then you are usually settling for the best they can do.
  • No true seamless integration. Their platforms do not communicate as they promise so you find that you need to go to multiple platforms to get all your information in. You will even need to go to different areas within the platform to get a new hire added, for instance.
  • You will hear a lot that Paychex Flex is not capable of doing something which means you have to figure it out since you still need what you need.
  • Their Geo-fencing and web punching have multiple ongoing issues. Since Paychex will only deal with a select group of people in your organization, those select people become inundated with having to deal with the systems technical issues, getting screenshots, emailing and responding between Paychex and the employee to troubleshoot throughout the fix. You in essence become their support team instead of you having a support team that will speak to the employee to fix the problems.
  • Their revolutionary Fingerprint Scanning Timeclocks are poorly designed and/or cheaply made. They go down and need to be replaced every few months leaving you with having to manually key in employee times. They know this is a problem yet will not agree to you having a back time clock unless you pay for it.
Cynthia Harris profile photo

Likelihood to Renew

ADP Enterprise eTIME

ADP Enterprise eTIME 10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo

Paychex Flex

Paychex Flex 9.0
Based on 4 answers
overall we have had good experience. when problems occur paychex is quick to resolve the problems; however when encountering recurring problems and issues it doesn't matter how quickly they are resolved they should re-occur. Paychex will price match competitor's quotes.
Rhonda Rader profile photo

Usability

ADP Enterprise eTIME

ADP Enterprise eTIME 9.0
Based on 2 answers
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
No photo available

Paychex Flex

Paychex Flex 8.5
Based on 3 answers
Some tasks are easier to perform than others or the user must contact their account manager to assist. The self-service features should be more robust than they actually are. For example, employees are unable to access tax forms.
No photo available

Support

ADP Enterprise eTIME

ADP Enterprise eTIME 10.0
Based on 1 answer
Support is quick and helpful
Brandon Macapelit, CISA profile photo

Paychex Flex

Paychex Flex 7.8
Based on 11 answers
I have had multiple representatives and not all so knowledgeable, but have had recent success with my new rep. But since I have filled out this survey she is no longer there so I now have a new one again
No photo available

Implementation

ADP Enterprise eTIME

No score
No answers yet
No answers on this topic

Paychex Flex

Paychex Flex 9.0
Based on 1 answer
They work with you and we took our time to keep every thing organized and moving in the time frame it should be.
No photo available

Alternatives Considered

ADP Enterprise eTIME

The ADP Enterprise eTIME side of the customer service team is excellent. We have had many complicated phone calls and the ADP Enterprise eTIME team has always been able to help us. They have helped us to come up with many solutions, from shift differential codes to setting up holidays automatically at the beginning of the year. Great team!
No photo available

Paychex Flex

It’s great that Paychex is one place for all things, however workday in combination with a financial institution for managing 401ks is a cleaner and easier to use system. That being said, we didn’t utilize all the components of Paychex
Andraya Yousfi profile photo

Return on Investment

ADP Enterprise eTIME

  • The system allows our employees to quickly record their time so that they can focus on their day-to-day jobs.
  • The system allows our managers to quickly approve time cards.
  • ADP Enterprise eTime does not have a sufficient query function to enable employers to easily create/schedule reports that the business needs. ADP charges high fees for custom reports.
No photo available

Paychex Flex

  • The first three months took more time than it should have to try to get everything in order on our account. I am still running into issues from time to time. The $1000 we saved for one year was not worth the hours on the phone with the implementation specialist and in person with the sales rep trying to get the account in order.
No photo available

Pricing Details

ADP Enterprise eTIME

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details

ADP Enterprise eTIME Editions & Modules

Edition
ADP Vantage HCM TimeCall for details
ADP Global Time and Labor ManagementCall for details
ADP Workforce Now Enhanced TimeCall for details
ADP Vantage HCM TimeCall for details
    Additional Pricing Details
    Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

    Paychex Flex

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    Required

    Paychex Flex Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    ADP Enterprise eTIME
    7.7
    Paychex Flex
    7.2

    Likelihood to Renew

    ADP Enterprise eTIME
    10.0
    Paychex Flex
    9.0

    Usability

    ADP Enterprise eTIME
    9.0
    Paychex Flex
    8.5

    Support

    ADP Enterprise eTIME
    10.0
    Paychex Flex
    7.8

    Implementation

    ADP Enterprise eTIME
    Paychex Flex
    9.0

    Add comparison