What users are saying about

Paychex Flex<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
58 Ratings

ADP Enterprise eTIME

56 Ratings
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Score 6.6 out of 101

Paychex Flex<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

Top Rated
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.5 out of 101

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Likelihood to Recommend

ADP Enterprise eTIME

If I ever have an issue, the support center has always been able to assist promptly. The few times we have upgraded to a newer version of the product the support we received during those times was also very helpful and made the process easier and less stressful to deal with.
Lisa Steinbach profile photo

Paychex Flex

It is very well-suited for processing payroll. This is a strong area for Paychex as it is one of the simpler systems to use.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Enterprise eTIME
Paychex Flex
4.6
Employee demographic data
ADP Enterprise eTIME
Paychex Flex
6.8
Employment history
ADP Enterprise eTIME
Paychex Flex
4.7
Job profiles and administration
ADP Enterprise eTIME
Paychex Flex
5.0
Workflow for transfers, promotions, pay raises, etc.
ADP Enterprise eTIME
Paychex Flex
4.5
Organizational charting
ADP Enterprise eTIME
Paychex Flex
1.0
Organization and location management
ADP Enterprise eTIME
Paychex Flex
3.4
Compliance data (COBRA, OSHA, etc.)
ADP Enterprise eTIME
Paychex Flex
6.4

Payroll Management

ADP Enterprise eTIME
Paychex Flex
7.3
Pay calculation
ADP Enterprise eTIME
Paychex Flex
7.6
Benefit plan administration
ADP Enterprise eTIME
Paychex Flex
7.0
Direct deposit files
ADP Enterprise eTIME
Paychex Flex
8.0
Salary revision and increment management
ADP Enterprise eTIME
Paychex Flex
7.7
Reimbursement management
ADP Enterprise eTIME
Paychex Flex
6.1

Leave and Attendance Management

ADP Enterprise eTIME
Paychex Flex
7.7
Approval workflow
ADP Enterprise eTIME
Paychex Flex
8.0
Balance details
ADP Enterprise eTIME
Paychex Flex
7.0
Annual carry-forward and encashment
ADP Enterprise eTIME
Paychex Flex
8.1

Employee Self Service

ADP Enterprise eTIME
Paychex Flex
6.9
View and generate pay and benefit information
ADP Enterprise eTIME
Paychex Flex
8.2
Update personal information
ADP Enterprise eTIME
Paychex Flex
8.0
View company policy documentation
ADP Enterprise eTIME
Paychex Flex
6.4
View job history
ADP Enterprise eTIME
Paychex Flex
4.8

Asset Management

ADP Enterprise eTIME
Paychex Flex
4.2
Tracking of all physical assets
ADP Enterprise eTIME
Paychex Flex
4.2

HR Reporting

ADP Enterprise eTIME
Paychex Flex
4.8
Report builder
ADP Enterprise eTIME
Paychex Flex
4.3
Pre-built reports
ADP Enterprise eTIME
Paychex Flex
4.4
Ability to combine HR data with external data
ADP Enterprise eTIME
Paychex Flex
5.8

Onboarding

ADP Enterprise eTIME
Paychex Flex
5.0
New hire portal
ADP Enterprise eTIME
Paychex Flex
4.4
Manager tracking tools
ADP Enterprise eTIME
Paychex Flex
5.6

Recruiting / ATS

ADP Enterprise eTIME
Paychex Flex
8.4
Job Requisition Management
ADP Enterprise eTIME
Paychex Flex
8.4
Company Website Posting
ADP Enterprise eTIME
Paychex Flex
8.4
Publish to Social Media
ADP Enterprise eTIME
Paychex Flex
8.4
Job Search Site Posting
ADP Enterprise eTIME
Paychex Flex
8.4
Duplicate Candidate Prevention
ADP Enterprise eTIME
Paychex Flex
8.0
Applicant Tracking
ADP Enterprise eTIME
Paychex Flex
8.4
Notifications and Alerts
ADP Enterprise eTIME
Paychex Flex
8.4

Pros

  • Allows varied types of time.
  • The system handles very well the varied over time, pay and holiday rules we have in place.
  • Easy to use by both employees/students and their supervisors.
Lisa Steinbach profile photo
  • Easy access to viewing your personal paycheck records.
  • Easy to use to process payroll.
  • Easy access to personnel records.
No photo available

Cons

  • Reports and client ability to modify
  • Client services - should have a dedicated group to call...
No photo available
  • I have 4 employees who require a paper pay stub and refuse to go online to get it. Paychex Flex is rigid so you cannot selectively tell it who to provide pay stubs ... I have to get pay stubs for all employees and then shred all but the 4 who require it. Some would say to just force the change but there are several senior managers who just will not and I cannot force them. Preview had this functionality and I've asked about 8 times over the last 2 years and the answer is still the same "it's being added" but no timeline has been made public.
  • I administer the company 401k plan and I do not get any notifications that employees have changed their elections or initiated loans. Though not absolutely necessary, it would be helpful for me to know these things in advance. I've asked and been told that there is no ability to do this.
  • We have custom requirements for tracking PTO that Paychex cannot accommodate. It is A LOT of work to manage these customizations. Paychex does well when your program fits neatly into their little boxes but if you need something more, it's rigid and you have to devise a workaround.
Katya Maiser, PHR and CP profile photo

Likelihood to Renew

ADP Enterprise eTIME10.0
Based on 1 answer
Already using product and I have been happy with the results.
Christina O'Steen profile photo
Paychex Flex8.8
Based on 3 answers
Because it makes the part of my job that includes payroll very easy.
Joretta Fletcher profile photo

Usability

ADP Enterprise eTIME5.0
Based on 1 answer
In some ways, the flexibility of eTime makes it much more usable than some time card systems. I can log my own hours at my convenience (as long as it is during the pay period), and eTime sends me a reminder email 24 hours before the cut-off for each pay period. I can log hours for multiple positions using particular pay codes, although there is no way for me to save frequently used or "my" pay codes -- adding this feature would be a much-appreciated improvement to eTime's usability. Juggling multiple pay codes within the current system, however, is cumbersome. There can also be problems if an incorrect or overlapping hour is accidentally entered and saved -- certain fields turn red and are difficult to adjust, often requiring the help of a software administrator. Correcting other errors and entering historical hours is extremely difficult, and the software does not work well on some browsers (and it is unattractive when I have been able to get it to work)
No photo available
Paychex Flex8.2
Based on 1 answer
It works for me and takes all the stress out of payroll. They also do all the reporting.
Sheri Smallwood profile photo

Alternatives Considered

We haven't yet, but are considering moving from ADP altogether.
No photo available
I have nothing to compare Paychex Flex too..and I do not want to either..I am happy with where I am.
Carina Stewart profile photo

Return on Investment

  • None at this time
No photo available
  • Our return on investment in this company has been met 100%!
Carina Stewart profile photo

Pricing Details

ADP Enterprise eTIME

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Call for details
ADP Enterprise eTIME Editions & Modules
ADP Enterprise eTIME
Edition
ADP Vantage HCM Time
Call for details
ADP Global Time and Labor Management
Call for details
ADP Workforce Now Enhanced Time
Call for details
ADP Vantage HCM Time
Call for details
Additional Pricing Details
Pricing is based on a per employee model. Billing is monthly, based on a subscription model.

Paychex Flex

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
Paychex Flex Editions & Modules
Paychex Flex
Additional Pricing Details