What users are saying about

ADP RUN

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Top Rated
173 Ratings
3 Ratings

ADP RUN

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Top Rated
173 Ratings
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Score 7.6 out of 101
3 Ratings
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Score 9.6 out of 101

Add comparison

Likelihood to Recommend

ADP RUN

RUN by ADP is perfect, in my opinion, for any size of company. Whether you have 5 employees or 500 employees. I feel that RUN by ADP will meet your needs and help make processing payroll as smooth as possible. Using RUN by ADP is a huge time saver for me. I love how easy it is to add new employees. I work at a company that is experiencing big growth and I am grateful for how easy it is to add new employees. I wish RUN by ADP was more transparent about the cutoff times to process payroll timely. It would be very nice to know what is the latest I could process payroll to have it be processed on time
JaCoby Marston, CPA profile photo

TRAXPayroll

I feel TRAXPayroll would be well suited for anyone with a decent number of employees that needs to track payroll information of any sort. Especially if it works well with your HRIS (HR Information System). If you value amazing customer support, TRAXPayroll's customer support has been exceptional and we highly value that at our organization.
No photo available

Feature Rating Comparison

Payroll Management

ADP RUN
8.6
TRAXPayroll
10.0
Pay calculation
ADP RUN
9.3
TRAXPayroll
10.0
Support for external payroll vendors
ADP RUN
6.8
TRAXPayroll
10.0
Benefit plan administration
ADP RUN
7.9
TRAXPayroll
10.0
Direct deposit files
ADP RUN
9.3
TRAXPayroll
10.0
Salary revision and increment management
ADP RUN
9.1
TRAXPayroll
10.0
Reimbursement management
ADP RUN
9.1
TRAXPayroll
10.0

Pros

  • The software platform is incredibly easy to learn and user-friendly.
  • The cost is surprisingly better than other payroll processing platforms, especially considering what is included and the longstanding national reputation of ADP.
  • The simplicity, automation, and available templates and reports are incredibly helpful to our growing organization.
Kristy Guell profile photo
  • Customer service is exceptional.
  • Easy to use.
No photo available

Cons

  • One feature that would be useful is a recall option when submitting payroll. An option to redo a payroll within 30 minutes of submitting would be a useful feature that would cut back on the chances of making a mistake.
Robert Simeral profile photo
  • Not the sleekest-looking but its getting better.
No photo available

Likelihood to Renew

ADP RUN9.1
Based on 2 answers
ADP is a great service that saves us time and money in supporting our payroll operations.
Vernon Fuller profile photo
No score
No answers yet
No answers on this topic

Support

ADP RUN8.6
Based on 2 answers
Very happy with support and ADP team.
Caroline Cohen profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I prefer Run to QuickBooks in all aspects except price. However, the quality of the ADP product is worth the premium if the customer can afford it. Run is very comparable to Workforce Now in its core function but is obviously less robust in terms of functionality.
Luis F. Garcia profile photo
The number one thing that bugs me is super pushy sales people, so from the start TRAXPayroll was a breath of fresh air because their sales was very low pressure and didn't make me feel rushed of anything. TRAXPayroll also had more features we were looking for and their current reviews were outstanding. Some things I read about competitors said their customer support wasn't as good, which was also a big player in our decision.
No photo available

Return on Investment

  • ADP is slightly less expensive than our previous payroll company, and their special offer for transitioning helped save us even more money.
  • The website's simplicity has cut down on the amount of time it takes to run payroll which makes more time to deal with other tasks.
Robert Simeral profile photo
  • We had a quick turnaround from purchasing to setup and are seeing the benefits of the system.
No photo available

Pricing Details

ADP RUN

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

TRAXPayroll

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details