What users are saying about
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105 Ratings
2 Ratings

ADP SmartCompliance

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105 Ratings
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Score 7.4 out of 101
2 Ratings
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Score 8.1 out of 101

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

Netchex

Netchex is well suited for any company that wants to make payroll easier and have a powerful HRIS system capable of customized reports, time and attendance, on-boarding, recruiting, benefits and more! Taxes are filed automatically, W2s are available online and year end is a breeze!
Karen Stuart, CSP profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.2
Netchex
Pay calculation
ADP SmartCompliance
8.5
Netchex
Support for external payroll vendors
ADP SmartCompliance
7.8
Netchex
Benefit plan administration
ADP SmartCompliance
8.3
Netchex
Direct deposit files
ADP SmartCompliance
8.5
Netchex
Salary revision and increment management
ADP SmartCompliance
8.0
Netchex
Reimbursement management
ADP SmartCompliance
7.8
Netchex

Pros

ADP SmartCompliance

  • SmartCompliance provides me and my team a one stop shop for most all details around payroll taxes, employee garnishments and the WOTC tax credit. Each area is intuitive, provides the ability to run reports, and allows for interaction between my team and ADP through the website.
  • Customer support for the website is top notch. While I haven't had more than a couple of challenges, I've been able to reach out to ADP and get my issues addressed and fixed and I'm on my way. The website provides a ton of information, but if you need help, it's right there for you.
  • I like the ability to run my own reports and have them real time. I create what I want and then run the report. It doesn't take more than a few minutes and I've got what I need.
  • The ability to upload documents and files is amazing. No more faxing and waiting for a confirmation. The upload process fast and easy, and you are able to view your uploads within a couple of minutes to ensure what you sent is what ADP received.
Lara Wilkins, CPP profile photo

Netchex

  • Processing payrolls is easy and convenient. This web based product makes it easy to access and key in payroll data anytime.
  • Customer service is top notch! The whole team goes above and beyond to make sure I have the tools I need each day and answers to questions as they arise.
  • Netchex connects our HR department to our employees beautifully. We can easily direct them to data in their Netchex profile that they may need. We can also post news, articles and documents for them to easily access from their dashboard.
Karen Stuart, CSP profile photo

Cons

ADP SmartCompliance

  • In the area of quarterly filings, it takes a bit of experience to understand all the reports generated and in which order we should review or use the reports. Laying them out in a organized way that we could quickly go down the list of priority would be very helpful.
  • Occasionally, I need to add a comment to a tax notice that has been submitted and it seems to be locked for commenting. It would be helpful to be able to add information after a tax notice has been submitted.
Gina Dye profile photo

Netchex

  • We have not found any areas that are difficult to use. Netchex customizes reports for us if they are not found in the formatted reports.
Karen Stuart, CSP profile photo

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

Netchex

No score
No answers yet
No answers on this topic

Usability

ADP SmartCompliance

ADP SmartCompliance 8.0
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

Netchex

No score
No answers yet
No answers on this topic

Support

ADP SmartCompliance

ADP SmartCompliance 7.5
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Netchex

No score
No answers yet
No answers on this topic

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

Netchex

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

Netchex

Reporting features available in Netchex far exceed those we were able to get from optimum. Customer service from Netchex is light years ahead of the competition!!
Karen Stuart, CSP profile photo

Return on Investment

ADP SmartCompliance

  • Reduced the amount of administrative work required
  • Minimized the risk of missed liability payments
  • Minimized incorrect filings
Hilda Marquez profile photo

Netchex

  • Netchex has allowed us to save on the cost of printing, stuffing and mailing/delivering employee check stubs each week. Each employee has 24/7 access to their paycheck history at their fingertips.
Karen Stuart, CSP profile photo

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Netchex

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Add comparison