ADP TotalSource is a Certified Professional Employer Organization (CPEO) that helps businesses manage HR, payroll, benefits, compliance and talent management through a single solution. As an IRS-certified CPEO and ESAC-accredited PEO, ADP TotalSource combines technology with hands-on HR expertise to help organizations navigate the complexities of managing employees. Businesses can streamline processes across the employee lifecycle, from hiring and onboarding to…
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BambooHR
Score8.3 out of 10
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BambooHR is an cloud-based human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
ADP is significantly more "corporate" than BambooHR or Workable. Which is to say that it is an extremely simple solution, with basic interface design; that gets the job done well nearly every time. It doesn't sport the recruiting capabilities that Workable comes standard with …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose BambooHR
I don't know that I would say they are very similar as we use TriNet because of their PEO offerings. TriNet has everything built in and is a good platform for companies with 50+ employees. TriNet also is very legally sound given the type of reporting they do for multiple states …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose BambooHR
BambooHR is easy to use whether you have one or 1,000 employees.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose BambooHR
It fits the size of our organization and is very user-friendly. It seems to be run by more modern people in the back. The website and all the documents and webinars offered are dynamic looking. All of these small details helped us make our decision and we like it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I would not use this company for anything. [I believe my] employees [absolutely] hate the software and there are constantly glitches in the software which occur every payroll run, benefits enrollment, etc. [I have spent] large amounts of time on the phone with outsourced customer support[,] so think twice when comparing [the] cost to other providers. [I feel] you [will] need someone full time to deal with all of their issues. We are currently in the process of setting up another PEO company. The amount of money and time to implement ADP has been a huge loss.
BambooHR is well-suited for small organizations with less than 100 employees (like most churches, local businesses, etc.). An HR Director can easily customize the platform to suit both the organization's and the employees' needs. On the other hand, BambooHR seems less adept at serving large organizations (those with more than 100 employees).
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Onboarding/Offboarding. This is where they really shine. The organization of the entire process—assigning tasks, responsibilities, deadlines—is all on a single platform. The time savings are incredible. I personally value the opportunity it gives new employees to connect with the company before their first day. Seeing them arrive with a large percentage of their tasks already completed is a huge plus.
Their APIs. For us, they're incredibly important. And to this day, we haven't had a single failure. We use access levels configured in detail for creating API keys, and we haven't had any data breaches or incidents. For a technology company like ours, this is invaluable.
Employee experience. When almost no employees call us to ask how to do something in BambooHR, it's a sign that the system's usability is excellent. The interface is intuitive, and everything is just a few clicks away. We value this highly because it saves time for us as platform administrators and for employees who don't have to spend time deciphering an HR platform.
Onboarding / Offboarding. Aquí realmente se lucen. La organización de todo el proceso, designando tareas, responsables, fechas de cumplimiento, todo en una sola plataforma. El ahorro de tiempo es brutal. Personalmente valoro muchísimo la posibilidad que les da a los nuevos empleados de entrar en contacto antes del día de inicio de su contrato. Verlos llegar a la empresa con un gran porcentaje de las tareas ya avanzadas, es un plus.
Sus APIs. Para nosotros, es importantísimo. Y a día de hoy, no hemos tenido ningún fallo. Utilizamos niveles de acceso configurados al detalle para la creación de API keys, y no hemos tenido fuga de datos ni incidentes. Para una empresa de Tecnología como la nuestra, esto es oro.
Experiencia del empleado. Cuando casi ningún empleado nos llama para preguntarnos cómo se hace algo en BambooHR, es señal de que la usabilidad del sistema está correcta. LA interfaz es intuitiva y todo se encuentra a la vuelta de tres clicks. Esto lo valoramos mucho, porque nos ahorra tiempo a nosotros como administradores de la plataforma, y a los empleados que no tienen que ocupar tiempo en descifrar una plataforma de RR.HH.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The UI could be improved; there are some spinners/loaders that just look off.
It should be easier to find the performance-related views. For us, those are very important; however, navigating to them requires going through at least 3 pages.
It would be nice to have a dark mode, for people working all day behind a screen it helps not having a bright background color.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Because I can tell it's super good and intuitive platform, but it has some improvements to do that would facilitate and speed the HR managers tasks - like I would like to be able to upload the same document for all the employees at once, for example. They have to find a way to control processes simultaneously
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
ADP is a great HR solution for most organizations. It is truly all-in-one. I rated it a 7, because of the issues we experienced during implementation and the high cost of service when issues do arise.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Through their help center, FAQs, and live customer service agents, I've always received prompt, accurate, and helpful guidance when I reach out with questions. Their live-agent customer service hours cover a good portion of the day, and I get the help I need whenever I need it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Overall this training was great and our implementation specialist was wonderful and very helpful. We felt really prepared once our training was completed, But we could get additional help immediately even when we were live. The continuation Support heros after implementation are wonderful and you can always get a LIVE person each time you call into their office.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
At the moment, we have not investigated any of the products available in the drop-down list provided. However, we have evaluated some other (unavailable) products and have been intrigued by the potential decrease in fees along with the potential for a much more "rich" benefit plan. We can't speak to the level of customer service observed by current clients, only to apparent cost savings.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Bamboo HR's user interface is better than the alternative products listed above. It is easier to scroll through tabs and navigate different sections and reports. You do not need to train your team members to use Bamboo HR. This saves time on training. The user interface of other products listed above is not as simple and clean as Bamboo HR.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
It has cost us more money from a financial aspect and then taken away my main/other job duties because I have to focus all of my time on ADP TotalSource and basically fixing errors that happen weekly/every time an employee is added or terminated (which is more than the normal company due to the nature of our business).
We used to pay an outside firm to handle these things. We paid about the same per month as we do for BambooHR® and they would answer HR questions when we needed them to.
Onboarding goes a lot smoother and it's easy to collect esignatures.
Time off has become much more visible across the organization and managers can see their own team's requests and the requests of others to better plan our schedule.
