What users are saying about

ADP Workforce Now

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484 Ratings
10 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
10 Ratings
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Score 9.4 out of 101

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Likelihood to Recommend

ADP Workforce Now

Well-suited for companies with 10 or more employees. The more employees the more efficient ADP is for all aspects. Less appropriate for small companies where payroll and reporting is very manageable.
Joey Wilinski profile photo

Patriot PAY

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Patriot PAY
Employee demographic data
ADP Workforce Now
8.1
Patriot PAY
Employment history
ADP Workforce Now
8.1
Patriot PAY
Job profiles and administration
ADP Workforce Now
7.7
Patriot PAY
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Patriot PAY
Organizational charting
ADP Workforce Now
6.7
Patriot PAY
Organization and location management
ADP Workforce Now
7.4
Patriot PAY
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Patriot PAY

Payroll Management

ADP Workforce Now
8.1
Patriot PAY
9.3
Pay calculation
ADP Workforce Now
8.7
Patriot PAY
10.0
Support for external payroll vendors
ADP Workforce Now
7.5
Patriot PAY
10.0
Benefit plan administration
ADP Workforce Now
8.0
Patriot PAY
8.0
Direct deposit files
ADP Workforce Now
8.6
Patriot PAY
10.0
Salary revision and increment management
ADP Workforce Now
7.8
Patriot PAY
10.0
Reimbursement management
ADP Workforce Now
7.8
Patriot PAY
8.0

Leave and Attendance Management

ADP Workforce Now
8.1
Patriot PAY
Approval workflow
ADP Workforce Now
8.1
Patriot PAY
Balance details
ADP Workforce Now
8.1
Patriot PAY
Annual carry-forward and encashment
ADP Workforce Now
8.1
Patriot PAY

Employee Self Service

ADP Workforce Now
8.2
Patriot PAY
View and generate pay and benefit information
ADP Workforce Now
8.7
Patriot PAY
Update personal information
ADP Workforce Now
8.7
Patriot PAY
View company policy documentation
ADP Workforce Now
8.5
Patriot PAY
Employee recognition
ADP Workforce Now
7.6
Patriot PAY
View job history
ADP Workforce Now
7.6
Patriot PAY

Asset Management

ADP Workforce Now
6.0
Patriot PAY
Tracking of all physical assets
ADP Workforce Now
6.0
Patriot PAY

HR Reporting

ADP Workforce Now
7.0
Patriot PAY
Report builder
ADP Workforce Now
7.1
Patriot PAY
Pre-built reports
ADP Workforce Now
7.0
Patriot PAY
Ability to combine HR data with external data
ADP Workforce Now
7.0
Patriot PAY

Onboarding

ADP Workforce Now
5.5
Patriot PAY
New hire portal
ADP Workforce Now
6.1
Patriot PAY
Manager tracking tools
ADP Workforce Now
4.8
Patriot PAY

Performance and Goals

ADP Workforce Now
7.7
Patriot PAY
Corporate goal setting
ADP Workforce Now
7.6
Patriot PAY
Individual goal setting
ADP Workforce Now
7.8
Patriot PAY
Line-of sight-visibility
ADP Workforce Now
7.6
Patriot PAY
Performance tracking
ADP Workforce Now
7.9
Patriot PAY

Performance Management

ADP Workforce Now
7.4
Patriot PAY
Performance plans
ADP Workforce Now
7.6
Patriot PAY
Performance improvement plans
ADP Workforce Now
7.4
Patriot PAY
Review status tracking
ADP Workforce Now
7.6
Patriot PAY
Review reminders
ADP Workforce Now
7.3
Patriot PAY
Multiple review frequency
ADP Workforce Now
7.2
Patriot PAY

Succession Planning

ADP Workforce Now
6.0
Patriot PAY
Create succession plans/pools
ADP Workforce Now
5.8
Patriot PAY
Candidate ranking
ADP Workforce Now
5.8
Patriot PAY
Candidate search
ADP Workforce Now
6.3
Patriot PAY
Candidate development
ADP Workforce Now
6.2
Patriot PAY

Recruiting / ATS

ADP Workforce Now
6.6
Patriot PAY
Job Requisition Management
ADP Workforce Now
7.9
Patriot PAY
Company Website Posting
ADP Workforce Now
7.5
Patriot PAY
Publish to Social Media
ADP Workforce Now
7.3
Patriot PAY
Job Search Site Posting
ADP Workforce Now
6.6
Patriot PAY
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Patriot PAY
Applicant Tracking
ADP Workforce Now
7.2
Patriot PAY
Notifications and Alerts
ADP Workforce Now
7.5
Patriot PAY

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • It is reliable and easy to use and learn for a small business
  • Whenever there are problems, customer service is responsive and communicates well.
Matthew Poirier profile photo

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • I wish it was slightly less expensive for me because I only use it to pay myself about once per month.
Matthew Poirier profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

ADP is by far the overall best solution. Reporting on the other programs don't measure up. The platforms are not as user friendly, and the interfaces aren't as eye pleasing
Anastasia Reeves profile photo
I did A LOT of research prior to making a decision on which software to use. Patriot had an abundance of high reviews, so I finally decided to give them a try. And while I don't normally find reasons to rave about software, I loved both the product and the service!
Joe &quot;JC&quot; Cross profile photo

Return on Investment

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo
  • Using Patriot Pay has given me much more free time to run other aspects of my business.
  • The ease of running reports is very useful at the end of the year so that my accountant can easily look at my payroll costs, including taxes paid.
Jason Moore, L.Ac. profile photo

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Patriot PAY

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details