What users are saying about
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506 Ratings
10 Ratings

ADP Workforce Now

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506 Ratings
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Score 7.2 out of 101
10 Ratings
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Score 9.4 out of 101

Likelihood to Recommend

ADP Workforce Now

With the upgrade to Workforce Now - I love that you can view your payroll preview almost instantly - no more waiting for the reports to process. The ease of making corrections is also very fast. The old system you had to wait a certain amount of time before you could reject a payroll and reprocess once the corrections are made. We have 160 employees and I have payroll completed within 4 hours from reviewing timecards to printing reports and processing the general ledger.
Karen Webb profile photo

Patriot PAY

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Patriot PAY
Employee demographic data
ADP Workforce Now
8.2
Patriot PAY
Employment history
ADP Workforce Now
8.3
Patriot PAY
Job profiles and administration
ADP Workforce Now
7.9
Patriot PAY
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Patriot PAY
Organizational charting
ADP Workforce Now
6.8
Patriot PAY
Organization and location management
ADP Workforce Now
7.7
Patriot PAY
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Patriot PAY

Payroll Management

ADP Workforce Now
8.3
Patriot PAY
9.3
Pay calculation
ADP Workforce Now
8.9
Patriot PAY
10.0
Support for external payroll vendors
ADP Workforce Now
7.7
Patriot PAY
10.0
Benefit plan administration
ADP Workforce Now
8.3
Patriot PAY
8.0
Direct deposit files
ADP Workforce Now
8.8
Patriot PAY
10.0
Salary revision and increment management
ADP Workforce Now
8.0
Patriot PAY
10.0
Reimbursement management
ADP Workforce Now
8.3
Patriot PAY
8.0

Leave and Attendance Management

ADP Workforce Now
8.5
Patriot PAY
Approval workflow
ADP Workforce Now
8.3
Patriot PAY
Balance details
ADP Workforce Now
8.6
Patriot PAY
Annual carry-forward and encashment
ADP Workforce Now
8.6
Patriot PAY

Employee Self Service

ADP Workforce Now
8.3
Patriot PAY
View and generate pay and benefit information
ADP Workforce Now
8.8
Patriot PAY
Update personal information
ADP Workforce Now
8.8
Patriot PAY
View company policy documentation
ADP Workforce Now
8.7
Patriot PAY
Employee recognition
ADP Workforce Now
7.7
Patriot PAY
View job history
ADP Workforce Now
7.7
Patriot PAY

Asset Management

ADP Workforce Now
6.0
Patriot PAY
Tracking of all physical assets
ADP Workforce Now
6.0
Patriot PAY

HR Reporting

ADP Workforce Now
7.2
Patriot PAY
Report builder
ADP Workforce Now
7.3
Patriot PAY
Pre-built reports
ADP Workforce Now
7.3
Patriot PAY
Ability to combine HR data with external data
ADP Workforce Now
7.1
Patriot PAY

Onboarding

ADP Workforce Now
5.5
Patriot PAY
New hire portal
ADP Workforce Now
6.1
Patriot PAY
Manager tracking tools
ADP Workforce Now
4.8
Patriot PAY

Performance and Goals

ADP Workforce Now
7.7
Patriot PAY
Corporate goal setting
ADP Workforce Now
7.5
Patriot PAY
Individual goal setting
ADP Workforce Now
7.9
Patriot PAY
Line-of sight-visibility
ADP Workforce Now
7.4
Patriot PAY
Performance tracking
ADP Workforce Now
7.9
Patriot PAY

Performance Management

ADP Workforce Now
7.0
Patriot PAY
Performance plans
ADP Workforce Now
7.2
Patriot PAY
Performance improvement plans
ADP Workforce Now
7.1
Patriot PAY
Review status tracking
ADP Workforce Now
7.1
Patriot PAY
Review reminders
ADP Workforce Now
6.9
Patriot PAY
Multiple review frequency
ADP Workforce Now
6.7
Patriot PAY

Succession Planning

ADP Workforce Now
6.0
Patriot PAY
Create succession plans/pools
ADP Workforce Now
5.8
Patriot PAY
Candidate ranking
ADP Workforce Now
5.8
Patriot PAY
Candidate search
ADP Workforce Now
6.3
Patriot PAY
Candidate development
ADP Workforce Now
6.2
Patriot PAY

Recruiting / ATS

ADP Workforce Now
6.9
Patriot PAY
Job Requisition Management
ADP Workforce Now
8.0
Patriot PAY
Company Website Posting
ADP Workforce Now
8.0
Patriot PAY
Publish to Social Media
ADP Workforce Now
7.8
Patriot PAY
Job Search Site Posting
ADP Workforce Now
6.9
Patriot PAY
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Patriot PAY
Applicant Tracking
ADP Workforce Now
7.4
Patriot PAY
Notifications and Alerts
ADP Workforce Now
7.8
Patriot PAY

Pros

ADP Workforce Now

  • Responding to issues through customer service. For example, having a custom report made, having pay codes adjusted or changed.
  • Payroll - the payroll process is smooth and there are graphs to analyze the current payroll cycle and it can be compared to prior payrolls. Great reporting from payroll as well.
Tara Kelly profile photo

Patriot PAY

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico profile photo

Cons

ADP Workforce Now

  • We are unable to make HR changes once a payroll period is open which means that we often have to wait until the last minute to open a period which is difficult.
  • The inability to keep more than two weeks open at a time is problematic for our organization. We pay on a semi-monthly basis and it is hard sometimes to close a week because any changes by supervisors have to be in before you open a new pay period.
  • Implementation time to set up is very long and strenuous. Making changes to time and attendance policies and other systematic changes can be difficult and time consuming.
  • It feels at times as if the shifts between the different modules don't work as well as they were sold to us. Such as Time Off and Time and Attendance can cause many error messages that are confusing to supervisors and staff.
Erin Brouillette profile photo

Patriot PAY

  • Honestly, I am very happy with Patriot. They recently raised their price but it is still a good value and I am very happy with their service.
Jason Moore, L.Ac. profile photo

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Patriot PAY

No score
No answers yet
No answers on this topic

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
Because most of the payroll piece is self explanatory. Some training may be required to learn the lingo, but they also have "help" screens available on each section. I use this function if I don't understand what is going on. The time and attendance piece is fairly easy for the employee to learn with very little training.
Caroline Dula, CPP profile photo

Patriot PAY

No score
No answers yet
No answers on this topic

Support

ADP Workforce Now

ADP Workforce Now 7.8
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo

Patriot PAY

No score
No answers yet
No answers on this topic

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Patriot PAY

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Patriot PAY

No score
No answers yet
No answers on this topic

Alternatives Considered

ADP Workforce Now

Small Improvements focuses on performance management; however, I found it's product to feel very dated and unintuitive
Dustin Hovey profile photo

Patriot PAY

Cost is the major factor here, but the ease of use (and design of the interface) is a big advantage for Patriot PAY. Items are (ironically) more "intuitive" to find and manage in Patriot PAY than Intuit.

Patriot PAY is closer to ADP/Gusto/Paychex in how it looks and feels and operates in a full-service capacity, but it is much more affordable.
Jake Douglas profile photo

Return on Investment

ADP Workforce Now

  • Workforce Now has definitely improved our efficiency and consistency because we can pull reports into specific formats for importing into our databases. This means less hand-keying of simple things like address changes or new employee data, which makes our team more efficient and accurate.
  • Often our Accounting Team really struggles with understanding ADP's specific lingo, which can make it a challenge for our Payroll/Benefits Team and Accounting Team to interact. It's taken time to understand, for example, that "Business Unit" means "Account Code".
Kristie LaMar profile photo

Patriot PAY

  • Using Patriot Pay has given me much more free time to run other aspects of my business.
  • The ease of running reports is very useful at the end of the year so that my accountant can easily look at my payroll costs, including taxes paid.
Jason Moore, L.Ac. profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Patriot PAY

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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