What users are saying about

Agorapulse

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Top Rated
302 Ratings
23 Ratings

Agorapulse

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Top Rated
302 Ratings
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Score 8.5 out of 101
23 Ratings
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Score 8.7 out of 101

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Likelihood to Recommend

Agorapulse

This is an excellent tool for quickly and easily scheduling out content over multiple social platforms. You get a clear view of how your content will be posted so you can be confident in the published product prior to posting. I've found the mobile app less appealing than the desktop platform so I would recommend using this mainly on desktop in the office.
Jay Selig profile photo

Mention

Mention is great because you can put in certain words or phrases for it to look for, and not just actual tags of your brand name. For example, since my brand is HeidiSongs.com, but is often misspelled as Heidi's Songs (and other variations of the name), I can put in as many words and phrases as I like to pull in as many mentions as possible. On the other hand, I don't need to know if someone pins something from my website to Pinterest, so I filter that out
Heidi Butkus profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Mention
Boolean keyword searches
Agorapulse
7.8
Mention
Filtering out noise/spam
Agorapulse
7.2
Mention
Sentiment analysis
Agorapulse
9.1
Mention
Broad channel coverage
Agorapulse
8.5
Mention

Publishing

Agorapulse
8.1
Mention
Content planning and scheduling
Agorapulse
8.8
Mention
Audience targeting
Agorapulse
6.7
Mention
Content optimization
Agorapulse
9.1
Mention
Workflow management
Agorapulse
7.9
Mention

Engagement

Agorapulse
7.5
Mention
Automated routing and prioritization
Agorapulse
6.4
Mention
Customer interaction histories
Agorapulse
8.4
Mention
Bulk actions
Agorapulse
7.9
Mention

Marketing

Agorapulse
7.6
Mention
Lead generation
Agorapulse
6.6
Mention
Content marketing
Agorapulse
9.1
Mention
Paid media management
Agorapulse
8.2
Mention
Campaigns and promotions
Agorapulse
6.7
Mention

Channel coverage/integration

Agorapulse
8.2
Mention
Twitter
Agorapulse
9.0
Mention
Facebook
Agorapulse
8.9
Mention
LinkedIn
Agorapulse
7.3
Mention
Instagram
Agorapulse
7.7
Mention

Reporting/analytics

Agorapulse
7.3
Mention
Campaign success analytics
Agorapulse
7.7
Mention
Real-time tracking
Agorapulse
7.3
Mention
Competitor analysis
Agorapulse
6.9
Mention

Account management

Agorapulse
7.4
Mention
Role-based user permissions & privileges
Agorapulse
8.3
Mention
Mobile access
Agorapulse
6.6
Mention

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • Daily notifications
  • Web scraping
  • Dashboard customization
No photo available

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • Sometimes it misses certain web mentions
No photo available

Likelihood to Renew

Agorapulse8.1
Based on 85 answers
AgoraPulse meets all our needs and requirements for a social publishing and listening tool.
Lauren Melnick profile photo
No score
No answers yet
No answers on this topic

Usability

Agorapulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
No score
No answers yet
No answers on this topic

Performance

Agorapulse9.1
Based on 1 answer
No answer on this topic is available.
Mention8.0
Based on 2 answers
Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers.
No photo available

Support

Agorapulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

Agorapulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
We only use Mention as an add-on component to other monitoring services to catch any mention that might have not been seen by the others.
No photo available

Return on Investment

  • We have lowered our internal capacity.
Brandon Kobs profile photo
  • Visibility into Linkbuilding ROI
  • Better Public Relations stats
No photo available

Pricing Details

Agorapulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Agorapulse Editions & Modules
Agorapulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details

Agorapulse More Information

Mention

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Mention Editions & Modules
Mention
Edition
Solo
$291
Starter
$991
Company
Custom1
1. per month
Additional Pricing Details

Mention More Information