What users are saying about

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
278 Ratings
21 Ratings

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
278 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Mention

Mention is perfect if you are looking for a fairly inexpensive software that will help you monitor your brand reputation, help you discover SEO opportunities, and potentially help you generate sales revenue. While I know Mention can work with bigger companies, I personally feel this fits the SMB market the best. On the other hand, Mention may not be for you if you have a mega brand and need to see sentiment analysis.
Aaron Treguboff profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Mention
Boolean keyword searches
AgoraPulse
7.8
Mention
Filtering out noise/spam
AgoraPulse
7.2
Mention
Sentiment analysis
AgoraPulse
9.1
Mention
Broad channel coverage
AgoraPulse
8.5
Mention

Publishing

AgoraPulse
8.1
Mention
Content planning and scheduling
AgoraPulse
8.8
Mention
Audience targeting
AgoraPulse
6.7
Mention
Content optimization
AgoraPulse
9.1
Mention
Workflow management
AgoraPulse
7.9
Mention

Engagement

AgoraPulse
7.6
Mention
Automated routing and prioritization
AgoraPulse
6.4
Mention
Customer interaction histories
AgoraPulse
8.4
Mention
Bulk actions
AgoraPulse
7.9
Mention

Marketing

AgoraPulse
7.6
Mention
Lead generation
AgoraPulse
6.6
Mention
Content marketing
AgoraPulse
9.1
Mention
Paid media management
AgoraPulse
8.2
Mention
Campaigns and promotions
AgoraPulse
6.7
Mention

Channel coverage/integration

AgoraPulse
8.6
Mention
Twitter
AgoraPulse
9.1
Mention
Facebook
AgoraPulse
8.9
Mention
Instagram
AgoraPulse
7.8
Mention

Reporting/analytics

AgoraPulse
7.3
Mention
Campaign success analytics
AgoraPulse
7.7
Mention
Real-time tracking
AgoraPulse
7.3
Mention
Competitor analysis
AgoraPulse
6.9
Mention

Account management

AgoraPulse
7.4
Mention
Role-based user permissions & privileges
AgoraPulse
8.3
Mention
Mobile access
AgoraPulse
6.6
Mention

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • Engagement - Knowing how well your content is doing with your audiences is a beneficial feature to have at your disposal.
  • Reach - Knowing the who, and where your content ends up, gives a better insight into how compelling your content is.
  • Data Reports - The many features offered by Mention is invaluable. Some of the best thought out features are with this company.
Stephen Thomas profile photo

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • They keep getting better at this but this is a hard thing for anyone—and that's monitoring generic names of companies like Delta. It's tough to filter out where someone may be saying "Delta" in a way that doesn't apply to the airline. Again, that's tough for everyone, but they have the same issue.
Matthew Finneran profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo
No score
No answers yet
No answers on this topic

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Mention8.0
Based on 1 answer
Mention works great! As mentioned previously--there are some issues with bugs and crashes, but they appear to be updating and fixing the backend of the software frequently. I haven't experienced a major issue in a few months now. I have noticed that it loads slowly and runs slowly when there are a ton of mentions that come in (think 1000s at once). Other than that, I don't really have any complaints!
Aaron Treguboff profile photo

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
Google alerts seems to miss a lot, while Mention does a much better job of getting you all of the info.
No photo available

Return on Investment

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo
  • We are more aware than ever of the mentions of our business name online. Before, we were in the dark. I would only find out that someone mentioned our brand if I had actively searched for our brand.
  • Because I am aware of when we are being mentioned, I am able to combat any negativity right away. When I am alerted to negative commentary, I have the ability to connect with that consumer and make them happy before the negativity impacts our brand.
  • The time Mention saves me in researching our online mentions is priceless. Deep research is time-consuming and now I don't have to do that on my own.
Sarah Nelson profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Mention

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Mention Editions & Modules
Mention
Edition
Solo
$291
Starter
$991
Company
Custom1
1. per month
Additional Pricing Details

Mention More Information