What users are saying about
1008 Ratings
Top Rated
265 Ratings
1008 Ratings
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Score 8.2 out of 100
Top Rated
265 Ratings
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Score 7 out of 100

Likelihood to Recommend

Basecamp

Basecamp is great for the organization of design or copy comps and sharing progression of the project. It is not meant to be only a file share site, but integrates well with box, dropbox, and Google Drive for larger files. It allows for client sharing, so that only certain messages and files are seen by your clients, but requires a bit of training within your team to function properly.
Heather Miller | TrustRadius Reviewer

Lifesize Video Conferencing

The Lifesize Cloud Platform, combined with the connected Icon Room Systems, provides any business with a reliable, stable, and unrivaled quality video communications solution. I would have no hesitation in recommending this solution to any business, large or small—it just works every time!With the added ability to simply book a meeting directly from Outlook or the browser, invite your room system and be faced with a simple yes or no on the screen of the room system, this is by far the simplest video conferencing solution that I have ever used.
Michael Green | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Lifesize Video Conferencing
Task Management
Basecamp
8.4
Lifesize Video Conferencing
Resource Management
Basecamp
7.4
Lifesize Video Conferencing
Gantt Charts
Basecamp
7.3
Lifesize Video Conferencing
Scheduling
Basecamp
7.3
Lifesize Video Conferencing
Workflow Automation
Basecamp
7.0
Lifesize Video Conferencing
Team Collaboration
Basecamp
8.7
Lifesize Video Conferencing
Support for Agile Methodology
Basecamp
7.0
Lifesize Video Conferencing
Support for Waterfall Methodology
Basecamp
7.5
Lifesize Video Conferencing
Document Management
Basecamp
7.6
Lifesize Video Conferencing
Email integration
Basecamp
8.2
Lifesize Video Conferencing
Mobile Access
Basecamp
8.1
Lifesize Video Conferencing
Timesheet Tracking
Basecamp
7.8
Lifesize Video Conferencing
Change request and Case Management
Basecamp
8.4
Lifesize Video Conferencing
Budget and Expense Management
Basecamp
8.1
Lifesize Video Conferencing

Professional Services Automation

Basecamp
7.8
Lifesize Video Conferencing
Quotes/estimates
Basecamp
8.6
Lifesize Video Conferencing
Invoicing
Basecamp
7.8
Lifesize Video Conferencing
Project & financial reporting
Basecamp
7.7
Lifesize Video Conferencing
Integration with accounting software
Basecamp
7.0
Lifesize Video Conferencing

Performance & Compatibility of Online Events Software

Basecamp
Lifesize Video Conferencing
7.0
High quality audio
Basecamp
Lifesize Video Conferencing
7.4
High quality video
Basecamp
Lifesize Video Conferencing
7.4
Low bandwidth requirements
Basecamp
Lifesize Video Conferencing
6.1

Screen Sharing

Basecamp
Lifesize Video Conferencing
7.4
Desktop sharing
Basecamp
Lifesize Video Conferencing
7.4

Online Meetings / Events

Basecamp
Lifesize Video Conferencing
6.4
Calendar integration
Basecamp
Lifesize Video Conferencing
6.2
Meeting initiation
Basecamp
Lifesize Video Conferencing
6.9
Record meetings / events
Basecamp
Lifesize Video Conferencing
6.3
Slideshows
Basecamp
Lifesize Video Conferencing
6.2

Online Events Collaboration

Basecamp
Lifesize Video Conferencing
6.1
Live chat
Basecamp
Lifesize Video Conferencing
6.2
Q&A
Basecamp
Lifesize Video Conferencing
6.0

Online Events Security

Basecamp
Lifesize Video Conferencing
6.6
Participant roles & permissions
Basecamp
Lifesize Video Conferencing
6.6

Pros

Basecamp

  • Ease of use meaning that non-technical users can be onboarded with minimal training required
  • Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
  • Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

  • When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address.
  • The app on iPhone and Android work great and works seamlessly.
  • Easy to train employees on how to utilize the service .
  • The best feature to is that it allows any user to share their screen during a meeting.
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
  • Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
  • I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.
Nicholas Kouvatsos | TrustRadius Reviewer

Lifesize Video Conferencing

  • IT Support: Set up and customer service wasn't the easiest to deal with. After finally getting through the initial setup, everything else was smooth sailing.
  • Marketing Approach: It's not meant for everyone. We were simply sold a piece of hardware which was a risk but ultimately it met our business needs. Make sure that it fits your brand for what you're attempting to accomplish.
Andrey Lanier | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 10.0
Based on 26 answers
Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
Bob Brandner | TrustRadius Reviewer

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 7.9
Based on 31 answers
We rolled out Lifesize with minimal instructions and high adoption. The touchpad on the Phone 2 is solid from a usability perspective. The touchpad on the Phone 2 allows us to remove remotes. The whole Icon experience is so much better than the color multi-function buttons on the room units (which were confusing to people). Thankfully the room units also work well with the Phone 2.
Mike Hamilton | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 14 answers
Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
Bill Kopf | TrustRadius Reviewer

Performance

Basecamp

Basecamp 7.3
Based on 4 answers
No answer on this topic is available.

Lifesize Video Conferencing

Lifesize Video Conferencing 8.9
Based on 30 answers
Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
Anthony Sopher | TrustRadius Reviewer

Support Rating

Basecamp

Basecamp 8.5
Based on 28 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 6.8
Based on 86 answers
Most of the front-line call takers are only as knowledgeable enough to tell you to reboot or reset. If your issue is more complicated than that, it will need to be escalated. On the other hand - most of our problems have been on our network side. The techs are ALWAYS super nice and try to be as helpful as possible. They do care about fixing the problem.
Heather Pence | TrustRadius Reviewer

In-Person Training

Basecamp

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.3
Based on 1 answer
We routinely use the system for training.
Anonymous | TrustRadius Reviewer

Online Training

Basecamp

Basecamp 5.0
Based on 1 answer
No answer on this topic is available.

Lifesize Video Conferencing

Lifesize Video Conferencing 9.1
Based on 5 answers
I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
Anonymous | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Lifesize Video Conferencing

Lifesize Video Conferencing 7.7
Based on 417 answers
Need easier browsing on the website's support page. I can't find international numbers from support, and instead need to log into the account in order to see them.Need to have better webpage meetings for guests logging into meetings, or the ones who don't want to download the app.
dave g | TrustRadius Reviewer

Alternatives Considered

Basecamp

I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.
Anonymous | TrustRadius Reviewer

Lifesize Video Conferencing

We've tried Skype for Business, Zoom, Google Hangouts, WebEx and Lifesize Video Conferencing. As a result we ended up using Skype for Business, Zoom and Lifesize Video Conferencing. Google Hangouts is not well suited for business communications, WebEx charges a lot of hidden fees, so you never know what your monthly bill will look like. Mostly we use Lifesize Video Conferencing now for calls with our enterprise clients.
Ana Tarasova | TrustRadius Reviewer

Scalability

Basecamp

No score
No answers yet
No answers on this topic

Lifesize Video Conferencing

Lifesize Video Conferencing 7.3
Based on 18 answers
With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
Anonymous | TrustRadius Reviewer

Return on Investment

Basecamp

  • We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
  • We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
  • I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.
Jessica Meadows Rich | TrustRadius Reviewer

Lifesize Video Conferencing

  • Our hourly rate ensures that we cover the cost of a brand new system within 3-5 months after purchase
  • The fact that we can provide professional video conferencing secures more sales from prospective clients, who will pay for other goods and services outside of video conferencing
  • We can easily provide high definition meetings to corporate clients and job recruiters in the area as an extra revenue source for our company
Derek Letellier | TrustRadius Reviewer

Screenshots

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Lifesize Video Conferencing

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lifesize Video Conferencing Editions & Modules

Edition
Plus$14.95 per user/month1
Enterprise$12.95 per user/month1
Standard$16.95 per user/month1
  1. Call for pricing
Additional Pricing Details
With every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling

Rating Summary

Likelihood to Recommend

Basecamp
8.4
Lifesize Video Conferencing
6.9

Likelihood to Renew

Basecamp
10.0
Lifesize Video Conferencing
10.0

Usability

Basecamp
7.8
Lifesize Video Conferencing
7.9

Reliability and Availability

Basecamp
10.0
Lifesize Video Conferencing
9.1

Performance

Basecamp
7.3
Lifesize Video Conferencing
8.9

Support Rating

Basecamp
8.5
Lifesize Video Conferencing
6.8

In-Person Training

Basecamp
Lifesize Video Conferencing
7.3

Online Training

Basecamp
5.0
Lifesize Video Conferencing
9.1

Implementation Rating

Basecamp
7.7
Lifesize Video Conferencing
7.7

Scalability

Basecamp
Lifesize Video Conferencing
7.3

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