What users are saying about
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Top Rated
957 Ratings

Ceridian Dayforce HCM

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Top Rated
957 Ratings
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Score 8 out of 100
6 Ratings
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Score 3 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

It is great for already hired employees. After you are already working with us to use the system is great for benefits, pay stubs, forms to fill out, time off requests. But prior to hire, we did not think the ATS system was ready for tracking applicants. There were many features such as bulk messaging applicants that were not available yet
Julie Freeberg | TrustRadius Reviewer

WorkForce Suite

EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
Traci Yates | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
WorkForce Suite
Employee demographic data
Ceridian Dayforce HCM
8.0
WorkForce Suite
Employment history
Ceridian Dayforce HCM
8.0
WorkForce Suite
Job profiles and administration
Ceridian Dayforce HCM
7.7
WorkForce Suite
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
WorkForce Suite
Organizational charting
Ceridian Dayforce HCM
7.0
WorkForce Suite
Organization and location management
Ceridian Dayforce HCM
7.4
WorkForce Suite
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
WorkForce Suite

Payroll Management

Ceridian Dayforce HCM
8.1
WorkForce Suite
Pay calculation
Ceridian Dayforce HCM
8.7
WorkForce Suite
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
WorkForce Suite
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
WorkForce Suite
Benefit plan administration
Ceridian Dayforce HCM
7.8
WorkForce Suite
Direct deposit files
Ceridian Dayforce HCM
8.7
WorkForce Suite
Salary revision and increment management
Ceridian Dayforce HCM
8.0
WorkForce Suite
Reimbursement management
Ceridian Dayforce HCM
7.8
WorkForce Suite

Leave and Attendance Management

Ceridian Dayforce HCM
7.9
WorkForce Suite
Approval workflow
Ceridian Dayforce HCM
8.2
WorkForce Suite
Balance details
Ceridian Dayforce HCM
7.7
WorkForce Suite
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
WorkForce Suite

Employee Self Service

Ceridian Dayforce HCM
8.2
WorkForce Suite
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
WorkForce Suite
Update personal information
Ceridian Dayforce HCM
8.6
WorkForce Suite
View company policy documentation
Ceridian Dayforce HCM
8.0
WorkForce Suite
Employee recognition
Ceridian Dayforce HCM
7.4
WorkForce Suite
View job history
Ceridian Dayforce HCM
8.2
WorkForce Suite

Asset Management

Ceridian Dayforce HCM
7.3
WorkForce Suite
Tracking of all physical assets
Ceridian Dayforce HCM
7.3
WorkForce Suite

HR Reporting

Ceridian Dayforce HCM
6.9
WorkForce Suite
Report builder
Ceridian Dayforce HCM
7.0
WorkForce Suite
Pre-built reports
Ceridian Dayforce HCM
7.2
WorkForce Suite
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
WorkForce Suite

Onboarding

Ceridian Dayforce HCM
7.7
WorkForce Suite
New hire portal
Ceridian Dayforce HCM
7.9
WorkForce Suite
Manager tracking tools
Ceridian Dayforce HCM
7.6
WorkForce Suite

Performance and Goals

Ceridian Dayforce HCM
7.6
WorkForce Suite
Corporate goal setting
Ceridian Dayforce HCM
7.4
WorkForce Suite
Individual goal setting
Ceridian Dayforce HCM
7.6
WorkForce Suite
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
WorkForce Suite
Performance tracking
Ceridian Dayforce HCM
7.7
WorkForce Suite

Performance Management

Ceridian Dayforce HCM
7.7
WorkForce Suite
Performance plans
Ceridian Dayforce HCM
7.7
WorkForce Suite
Performance improvement plans
Ceridian Dayforce HCM
7.5
WorkForce Suite
Review status tracking
Ceridian Dayforce HCM
7.7
WorkForce Suite
Review reminders
Ceridian Dayforce HCM
7.7
WorkForce Suite
Multiple review frequency
Ceridian Dayforce HCM
7.7
WorkForce Suite

Succession Planning

Ceridian Dayforce HCM
7.3
WorkForce Suite
Create succession plans/pools
Ceridian Dayforce HCM
7.4
WorkForce Suite
Candidate ranking
Ceridian Dayforce HCM
7.3
WorkForce Suite
Candidate search
Ceridian Dayforce HCM
7.5
WorkForce Suite
Candidate development
Ceridian Dayforce HCM
7.2
WorkForce Suite

Recruiting / ATS

Ceridian Dayforce HCM
7.7
WorkForce Suite
Job Requisition Management
Ceridian Dayforce HCM
7.9
WorkForce Suite
Company Website Posting
Ceridian Dayforce HCM
8.1
WorkForce Suite
Publish to Social Media
Ceridian Dayforce HCM
7.6
WorkForce Suite
Job Search Site Posting
Ceridian Dayforce HCM
7.9
WorkForce Suite
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
WorkForce Suite
Applicant Tracking
Ceridian Dayforce HCM
7.6
WorkForce Suite
Notifications and Alerts
Ceridian Dayforce HCM
7.5
WorkForce Suite

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

WorkForce Suite

  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
Jeff Pohl | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • Customer Support, bring back dedicated account managers.
  • Do not roll out new versions of the software until most bugs have been cleared. We are sick of being your guinea pigs. It disrupts our businesses!
  • Need a straight forward tax site that is user friendly.
Anonymous | TrustRadius Reviewer

WorkForce Suite

  • One feature I would like to see on EmpCenter is a vacation calendar that monitors all vacation requests for all employees within a group.
  • EmpCenter is not wholly compatible with other softwares and there are occasions when time data does not properly translate.
  • Moreover, I would like EmpCenter to automatically provide timekeepers with delegations from managers. This way if a manger does not want to grant the timekeeper authority it is easier to rescind, rather than tracking down all managers to grant timekeeping privileges.
Shelby Royce | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

WorkForce Suite

WorkForce Suite 8.7
Based on 4 answers
After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
Anonymous | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
MariBeth Theusch | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.6
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

WorkForce Suite

WorkForce Suite 10.0
Based on 1 answer
Extremely knowledgeable staff that truly care about our business processes
Jeff Pohl | TrustRadius Reviewer

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.9
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

WorkForce Suite

WorkForce Suite 3.0
Based on 1 answer
No answer on this topic is available.

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

WorkForce Suite

I did not make the decision to select EmpCenter and only know our university also considered Kronos although I assume there were other products considered. My use of Kronos was only at an employee level and I am not sure how it all stacks up for sure. What I do think is that EmpCenter is more customizable than other products and was seen to be able to adapt to fit all of our needs so it was a system that could be used by everyone. I think it is good we have one time keeping system and don't have some employees using paper or a different system because the one could not meet our needs, but as I said this also makes it more difficult to network with other users and to get improvements made quickly.
Traci Yates | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.0
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

WorkForce Suite

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

WorkForce Suite

  • Employees can now better track their hours and ensure they are paid accurately by payroll.
  • Timekeeping is faster and smoother for most administrators.
  • The system does need to be slightly more compatible in translating its data from the home software to another software.
Shelby Royce | TrustRadius Reviewer

Screenshots

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkForce Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
WorkForce Suite
9.7

Likelihood to Renew

Ceridian Dayforce HCM
9.1
WorkForce Suite
8.7

Usability

Ceridian Dayforce HCM
7.8
WorkForce Suite

Reliability and Availability

Ceridian Dayforce HCM
9.2
WorkForce Suite

Performance

Ceridian Dayforce HCM
5.6
WorkForce Suite

Support Rating

Ceridian Dayforce HCM
6.7
WorkForce Suite
10.0

In-Person Training

Ceridian Dayforce HCM
7.1
WorkForce Suite

Online Training

Ceridian Dayforce HCM
6.9
WorkForce Suite
3.0

Implementation Rating

Ceridian Dayforce HCM
6.0
WorkForce Suite

Scalability

Ceridian Dayforce HCM
9.0
WorkForce Suite

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