What users are saying about
14 Ratings
87 Ratings
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Score 7.8 out of 100
14 Ratings
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Score 9.5 out of 100

Feature Set Ratings

  • IBM CPQ ranks higher in 1 feature set: CPQ

CPQ

7.2

ConnectWise Sell

72%
10.0

IBM CPQ

100%
IBM CPQ ranks higher in 11/11 features

Quote sharing/sending

8.0
80%
42 Ratings
10.0
100%
10 Ratings

Product configuration

7.9
79%
41 Ratings
10.0
100%
10 Ratings

Configuration options

7.0
70%
40 Ratings
10.0
100%
10 Ratings

Pricing rules

8.9
89%
41 Ratings
10.0
100%
10 Ratings

Price adjustment

8.0
80%
42 Ratings
10.0
100%
10 Ratings

Purchase history and open contracts

6.0
60%
37 Ratings
10.0
100%
10 Ratings

Guided selling/Sales portal

6.0
60%
36 Ratings
10.0
100%
10 Ratings

CPQ reporting & analytics

2.0
20%
34 Ratings
10.0
100%
10 Ratings

CPQ-CRM integration

7.9
79%
39 Ratings
10.0
100%
10 Ratings

Attachments to quotes

9.9
99%
39 Ratings
10.0
100%
10 Ratings

Order capturing

N/A
0 Ratings
10.0
100%
10 Ratings

Attribute Ratings

  • IBM CPQ is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.8

ConnectWise Sell

88%
48 Ratings
9.6

IBM CPQ

96%
10 Ratings

Likelihood to Renew

1.0

ConnectWise Sell

10%
10 Ratings

IBM CPQ

N/A
0 Ratings

Usability

6.7

ConnectWise Sell

67%
6 Ratings

IBM CPQ

N/A
0 Ratings

Performance

6.3

ConnectWise Sell

63%
10 Ratings

IBM CPQ

N/A
0 Ratings

Support Rating

8.8

ConnectWise Sell

88%
14 Ratings
10.0

IBM CPQ

100%
2 Ratings

Implementation Rating

8.8

ConnectWise Sell

88%
8 Ratings

IBM CPQ

N/A
0 Ratings

Product Scalability

8.2

ConnectWise Sell

82%
5 Ratings

IBM CPQ

N/A
0 Ratings

Likelihood to Recommend

ConnectWise Sell

The most powerful features are the fact that you can see when your clients have viewed your quote, and that it can pull in real-time information about the products you are selling. It is all online-based, so you can use it from anywhere which is a big advantage over other quoting tools that I have used. We don't use the procurement capabilities, but for quoting pricing and customer visibility it works fantastically.
Garry Adams | TrustRadius Reviewer

IBM CPQ

Were it not for the fact that IBM CPQ lacks mobile and tablet applications, I would have recommended it 100%. However, I still have that 99% recommendation rate since this solution has saved us a lot by allowing us to close more sales within a short period by creating a channel where we collaborate with customers by offering coupons, sending price lists and orders.
Erin Quinn | TrustRadius Reviewer

Pros

ConnectWise Sell

  • ConnectWise Sell does an excellent job of neatly presenting quotes and proposals to the end user. There are multiple different options for the look and function of the quotes. There are also options for custom quote templates that are designed directly for your organization.
  • ConnectWise Sell does a reasonably good job of connecting to and working with Autotask. It took our organization about 6 months to figure out the correct way to flow from quote to invoice with our systems. Sell will easily pull in your customer information from Autotask into a quote and allow you to send the quote direct from your email.
Abraham Ford | TrustRadius Reviewer

IBM CPQ

  • Firstly, IBM CPQ makes it easy for customers to make rapid products purchases through configuration, pricing and ordering processes.
  • Centralizing selling procedure in one platform by communicating products pricing to clients.
  • Improving ROI by attracting customers when discounts are introduced on products as well as offering coupons.
Lane Cox | TrustRadius Reviewer

Cons

ConnectWise Sell

  • I'd like to see ConnectWise Sell develop a more user-friendly environment for advanced form and template design that doesn't require developer skills or consulting engagements. in order for us to develop these forms makes us reliant on consultants. These engagements are worth the cost, but sometimes we just don't have time to wait for them to be delivered.
  • I'd like to see ConnectWise Sell automatically generate a quote for items such as warranties or services that are expiring in ConnectWise Manage. This would save us a tremendous amount of time preparing quotes.
  • I'd like to see a new version automatically created when changes are made to a quote with the ability to reverse or revert back to a particular version. Sometimes people make mistakes and delete or change something they shouldn't have. Or customers want a change to version 1 only to change their minds when you send them the updated one, and want to go back to the original one.
David Landry | TrustRadius Reviewer

IBM CPQ

  • Unfortunately, IBM CPQ does not have on-premises applications to use while not connected to the internet. This is no more a challenge since we have a robust WIFI connection in our organization premises.
Matt Saunders | TrustRadius Reviewer

Pricing Details

ConnectWise Sell

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

IBM CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

ConnectWise Sell

ConnectWise Sell 1.0
Based on 10 answers
We are in our 4th year with Quosal and fully expect to renew again and again. With their development of additional features such as the Order Porter, Visual Quoting and others, we see the adoption rates continuing to rise while making our time to quoted shorter and shorter. Quosal and ConnecWise's vision of automated quoting is an exciting frontier that we are very happy to be a part of
Bill McCord | TrustRadius Reviewer

IBM CPQ

No score
No answers yet
No answers on this topic

Usability

ConnectWise Sell

ConnectWise Sell 6.7
Based on 6 answers
Quosal is a very solid product with a LOT of functionality. Quosal has two main products that they offer, 'Quosal Sell' and 'Quosal Create.' If you are looking for an "out-of-the-box" or "ready to use" quoting software, I would recommend Quosal Sell. If you are interested exploring advanced functionality and integration or have a resource on staff willing to assume an "admin" role, I would highly recommend Quosal Create.
Jared Connell | TrustRadius Reviewer

IBM CPQ

No score
No answers yet
No answers on this topic

Performance

ConnectWise Sell

ConnectWise Sell 6.3
Based on 10 answers
I dont think we use this tool to potential
Tabby Stoeppel | TrustRadius Reviewer

IBM CPQ

No score
No answers yet
No answers on this topic

Support Rating

ConnectWise Sell

ConnectWise Sell 8.8
Based on 14 answers
Have to wait till 11pm EST time to get someone knowledgeable. That sucks truly. Almost half my day is gone. They need to provide premium support, where I can contact a "real" Quosal rep, anytime of the day or night 24/7
Matt Lehotsky | TrustRadius Reviewer

IBM CPQ

IBM CPQ 10.0
Based on 2 answers
Timely and courteous response time from IBM Support any time there was a request that needed to be made.
Anonymous | TrustRadius Reviewer

Implementation Rating

ConnectWise Sell

ConnectWise Sell 8.8
Based on 8 answers
Great implementation, the Quosal team has a smart and well planned process to guide your team through the process. More importantly, they understand the challenges with change and user adoption.
Chris Drynan | TrustRadius Reviewer

IBM CPQ

No score
No answers yet
No answers on this topic

Alternatives Considered

ConnectWise Sell

When it comes to the quoting layout Sell gives you so many more customization options. The item inventory is also easier to maintain. Sell is by far the best selling module that I have used thus far and it has helped keep us more organized.
John Trevino | TrustRadius Reviewer

IBM CPQ

There are tons of Configure, Price and Quote software, but I have not used a lot of them. However, unlike IBM CPQ, HubSpot Sales Hub isn’t operated in compliance with any ISO standards and secured in a data center making it easy to leak customer sensitive data such as payment details.
Janna Wiseman | TrustRadius Reviewer

Scalability

ConnectWise Sell

ConnectWise Sell 8.2
Based on 5 answers
Connectwise Sell is listening and building their software to fit the needs of their customers. Sell is consistently looking to us for feedback and making sure their product is working for us as partners/customers. We feel we are generally behind on getting to know their updates and software upgrades. They are a great vendor and wonderful corporation.
Dawn Swagger | TrustRadius Reviewer

IBM CPQ

No score
No answers yet
No answers on this topic

Return on Investment

ConnectWise Sell

  • Customer satisfaction improvement. It's an impressive and professional way to present information that our customers appreciate. They not only have a clear way of knowing exactly what is being proposed, but now have another method they can use to easily track and organize approved/ not-approved quotes.
  • Improved brand consistency. We have a reputable, trusted image that projects across our client portfolio (not to mention within our community) and this system helps to promote and maintain our transparency and professional image.
  • Following up and referencing past quotes is made easy and quickly, which has benefited us from a time-cost savings perspective.
Nadia Varallo | TrustRadius Reviewer

IBM CPQ

  • IBM CPQ-Salesforce integration makes it easy, effective, and cost-effective to create quotes for customers.
  • Since no hectic selling procedure is undertaken, then our organization is able to generate high revenue by developing, managing, and negotiating quotes with clients.
  • Centralizing selling process makes it rapid and effective to communicate any amendment on pricing of our banking services.
  • Automating selling process helps guide clients through selection, configuration, quoting, and ordering procedures of products and services.
Megan McConnell | TrustRadius Reviewer

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