What users are saying about
148 Ratings
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Top Rated
2310 Ratings
148 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

monday.com

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
2310 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Formstack Forms

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Anonymous | TrustRadius Reviewer

monday.com

I usually recommend Monday.com to colleagues as an organizational tool. I cite how it is great for organizing campaigns, and how it is rather easy to learn and interact. The company I worked at previously recently added monday.com as a tool as well and they have been very satisfied so far.
Pavel Warzecha | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Formstack Forms
9.0
monday.com
Survey templates
Formstack Forms
9.0
monday.com
Themes
Formstack Forms
8.0
monday.com
Custom logo/branding
Formstack Forms
10.0
monday.com

Survey Content

Formstack Forms
9.0
monday.com
Changes to live survey
Formstack Forms
9.5
monday.com
Question design help
Formstack Forms
8.0
monday.com
Multiple question types
Formstack Forms
9.5
monday.com

Survey Logic

Formstack Forms
9.5
monday.com
Survey logic flexibility
Formstack Forms
9.5
monday.com

Survey Reporting & Analytics

Formstack Forms
9.4
monday.com
Response tracking
Formstack Forms
10.0
monday.com
Data export
Formstack Forms
9.5
monday.com
Standard reports
Formstack Forms
9.1
monday.com
Custom reports
Formstack Forms
8.5
monday.com
Analytics
Formstack Forms
10.0
monday.com

Survey Administration & Security

Formstack Forms
9.5
monday.com
Access controls
Formstack Forms
9.5
monday.com
Compliance
Formstack Forms
9.5
monday.com

Survey Distribution

Formstack Forms
8.0
monday.com
Vendor-offered crowdsourcing
Formstack Forms
8.0
monday.com
Respondent restrictions
Formstack Forms
8.0
monday.com

Project Management

Formstack Forms
monday.com
8.1
Task Management
Formstack Forms
monday.com
9.2
Resource Management
Formstack Forms
monday.com
8.2
Gantt Charts
Formstack Forms
monday.com
8.3
Scheduling
Formstack Forms
monday.com
8.3
Workflow Automation
Formstack Forms
monday.com
8.2
Team Collaboration
Formstack Forms
monday.com
9.1
Support for Agile Methodology
Formstack Forms
monday.com
8.3
Support for Waterfall Methodology
Formstack Forms
monday.com
7.0
Document Management
Formstack Forms
monday.com
7.5
Email integration
Formstack Forms
monday.com
7.7
Mobile Access
Formstack Forms
monday.com
8.0
Timesheet Tracking
Formstack Forms
monday.com
8.1
Change request and Case Management
Formstack Forms
monday.com
8.3
Budget and Expense Management
Formstack Forms
monday.com
7.8

Professional Services Automation

Formstack Forms
monday.com
7.6
Quotes/estimates
Formstack Forms
monday.com
7.9
Project & financial reporting
Formstack Forms
monday.com
7.7
Integration with accounting software
Formstack Forms
monday.com
7.2

Pros

Formstack Forms

  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Patrick Stephens | TrustRadius Reviewer

monday.com

  • Provides a comprehensive and helpful range of detailed and ready to use templates.
  • Delivering a tool that is highly customizeable allowing you to tailor everything to your specific needs.
  • Making product updates and enhancements and providing ongoing learning opportunities on how best to use their platform.
Jason Mease | TrustRadius Reviewer

Cons

Formstack Forms

  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Josh Summerhays | TrustRadius Reviewer

monday.com

  • I wish "My Work" could let you click + drag individual tasks to move them in different orders within each Day's tasks.
  • Time-tracking could be better. We ended up using another software for our time tracking bc it was easier to see how much time was spent working on each category per day/week.
  • It would be nice if you could choose which column headers were included in "My Work". Not terribly necessary, but a nice-to-have.
arnela jusupovic | TrustRadius Reviewer

Likelihood to Renew

Formstack Forms

Formstack Forms 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

monday.com

monday.com 8.3
Based on 9 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Usability

Formstack Forms

Formstack Forms 9.5
Based on 5 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

monday.com

monday.com 8.6
Based on 1064 answers
monday.com interface is user-friendly and easy to use. Although I particularly don't use some of the features, like templates, it does allow me to create my own workflow and pipeline where I can move my projects forward and report easily. I also like how it made this task easier for me to better understand my employees' projects and tasks and help them whenever they face a roadblock. Integrations like email and time tracking is definitely a plus for this app which I'm loving.
Sergio Duarte | TrustRadius Reviewer

Support Rating

Formstack Forms

Formstack Forms 8.5
Based on 6 answers
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Anonymous | TrustRadius Reviewer

monday.com

monday.com 8.1
Based on 1018 answers
For us, the tool was really easy to implement, plus it is very stable. The only thing we needed help with was the SSO and integration with Microsoft Teams. The support team was really efficient in responding to our questions and with their guidance, we were able to set up everything very smoothly.
DANIEL ARRASCUE | TrustRadius Reviewer

Implementation Rating

Formstack Forms

Formstack Forms 10.0
Based on 2 answers
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

monday.com

monday.com 7.0
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Alternatives Considered

Formstack Forms

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Return on Investment

Formstack Forms

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

monday.com

  • Saves time by allowing us to put all the information and updates for certain projects in their own space.
  • Increased productivity by laying out tasks in a more readable and manageable area.
  • Provides easy set up for production because we use it to schedule our screen printing projects so we know which screens need to be ready on which day.
Bryanna Holdridge | TrustRadius Reviewer

Screenshots

Pricing Details

Formstack Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Forms Editions & Modules

Edition
Silver$591
Gold$991
Platinum$2491
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Rating Summary

Likelihood to Recommend

Formstack Forms
9.3
monday.com
8.9

Likelihood to Renew

Formstack Forms
9.1
monday.com
8.3

Usability

Formstack Forms
9.5
monday.com
8.6

Reliability and Availability

Formstack Forms
10.0
monday.com
9.1

Performance

Formstack Forms
monday.com
8.2

Support Rating

Formstack Forms
8.5
monday.com
8.1

Online Training

Formstack Forms
monday.com
6.4

Implementation Rating

Formstack Forms
10.0
monday.com
7.0

Scalability

Formstack Forms
monday.com
8.0

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