ISL Light is remote support and remote access software that enables SMBs and large enterprises to offer fast and efficient support and maintenance for Windows, Mac and Linux computers as well as mobile device support for Android and iOS. ISL Light allows the operator to invite a client to join a support session by typing in a unique session code, or to start the remote support session directly from live chat software. The software is translated in 28 languages and used across…
$34.90
per month
TeamViewer
Score 8.2 out of 10
N/A
TeamViewer provides software for both remote management and online collaborations. With TeamViewer, users have access to fully integrated online conference solutions for audio and video communication, including interactive screen sharing and remote access features.
- Biggest turnoff for TeamViewer: The different version (Connection doesn't work if there are different versions running) - No password or such things needed, just a code which is automatically generated - Easy Modus to see UAC-Windows and complete administrative tasks
Much cheaper licence then TeamViewer and much more user friendly than UltraVNC for example. Better performance then AnyDesk or Chrome Remote Desktop. It has simple user interface which can be immediatly understood. But if you dig deeper you see there is in depth capabilites for …
Verified User
Technician
Chose ISL Light
We chose ISL Light because of ease of use for our customers and end users, as it's the fastest way of getting a connection to the mentioned user or PC. A big role also plays the reliability of secure connection.
Verified User
Administrator
Chose ISL Light
Non-Subscription
Verified User
Employee
Chose ISL Light
ISL has better and simpler pricing also thie support is 10/10.
Simple UI with ease of use for the end user. ISL Light compability with a range of Windows OS's. Cost effective. Great support and aftersale puts ISL Light at the front of the line.
With ISL Light, I send a link to customers and they can set specific /particular passwords, and also with global password we can login to an unattended remote desktop.
When I performed a little market research I found out that ISL Light has great competitive pricing. Especially a major benefit for me personally, is that there is the possibility to purchase the license on per-credit use (besides per subscription). Also, on the technical side, …
The ability to install ISL Light on our own server and manage the connections securely ourselves made a huge impact on our decision. Other systems require cloud connectivity to third-party servers we cannot vouch for. ISL's licensing terms are very reasonable in comparison as …
It's easy to answer this. ISL Light has practical advantages with a normal or RDP connection. Always-on seems to work better for us and only one number to connect to a client is also more practical than entering numbers and passwords. Also, faster opening and always the …
ISL Light is cheap for multisession use. It has a very simple licensing model if we compare to other softwares. Using the software is simple and the GUI stays the same and doesn't change with upgrades.
The integration that ISL Light has with ISL Pronto was a wonderful reason for us to consider ISL instead of other solutions. Most other providers do not offer seamless access from any device, to any device. For example- our engineer can access FROM his cell phone, into a …
Verified User
Administrator
Chose ISL Light
it is reliable, easy to install, easy to use, cost-effective
Verified User
Administrator
Chose ISL Light
Sometimes I use team-viewer but ISL Light is much better because it is on the PC level, not on user level, so you can switch users while remotely connected.
ISL light is a corporate tool that takes security into account first and foremost and that is something that these tools do not really take into account. The control of users, the reports and the roles that can be assigned definitely led us to make the decision.