Likelihood to Recommend
Lucidspark is well suited for teams who want to be aligned in understanding. Lucidspark even works well as an ideation or brainstorming tool an individual can use in isolation. Lucidspark would not work so well if it is needs to be an authoritative source of information but luckily there is a way to convert Lucidspark to Lucidchart
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Overall Webex meetings is a very good meeting application which we are using regularly. It's data privacy and security feature is the good drawback for use and recommended to our Govt clients. Sometimes it creates disruption during huge no.of attendees like video buffering, audio not clear. It is not appropriate for beginners.
Read full review Pros Intuitive and simple design is one of its strong points, so zero learning curve! Clearing away the whole board or parts of the board is a breeze to avoid confusion. The different pens with colors and nib thickness allow easy explanations. Read full review On boarding process is so strong and the application itself is easy to use. The camera on or off function works great and I find it very easy to mute and unmute myself so calls are quiet when needed. I like the fact that it connects easily and over different time zones and I can add as many people as I can to the meeting as possible at one time without breaking up. Read full review Cons After editing one item on a board, all other items can be dimmed, took me a few seconds to work out that I had to hit the ESC key to resolve Can't put my finger on exactly why but the minimap is a bit frustrating to use I'd really like to see options that only admins have visible but not clickable, then I'd know without asking that a given thing could be accomplished Read full review At times, the meeting audio/video can get glitchy if there are a lot of attendees online and using bandwidth. Sometimes, it is hard for my prospects to join the meeting without downloading software or can't get the audio to work for some reason. Hard to navigate attendees while presenting yourself. Read full review Likelihood to Renew
It’s integral to the way we operate and run the business. It’s slick, professional and always having new features added
Senior Consultant (Business Analysis & UX)
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Cisco Webex Meetings is a platform that consistently performs well and outperforms some of the other solutions that we have used, such as Zoom. It is user friendly and helps our organization accomplish the goal of connecting with external contacts to conduct meetings and share information
Read full review Usability
This is the where Lucidspark has some opportunity to have improvement, the learning curve can be not as intuitive as Lucidchart. The main area of improvement would be to have a similar interface as Lucidchart. For example, to scroll between the x and y axis can be difficult until the user discovers the tab on the left hand side that has the arrow and the hand. Until the user discovers that tab on the left hand side, the chart is difficult to navigate around.
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Webex Meetings does not provide enough audio feedback for users with visual disabilities to properly navigate the tool. Students, faculty, and staff who are blind or have low vision may not be able to use Webex Meetings. Users with motor disabilities that navigate via keyboard, may not be able to navigate the web conferencing session enough to participate fully.
Read full review Reliability and Availability
So personally I have never faced any kind of meeting unavailability issue while scandaling meeting with WebEx the bandwidth is really good and in terms of application performance the same is my opinion what I mentioned for availability it is good and the objective of communication is quite fruitfully achieved with a simple and effective product like WebEx which is often bundled with the purchase of course which is which we have at our company and great discount is being offered so it is easy on our pocket. I really don't have any specific errors which have faced I should mention over here the operation or application uses is quite smooth.
Read full review Performance
We use browsers to join Webex Meetings and it is very good no issue also appears from Webex APP is very organized and does not consume more resources of PC so no issues appeared. We join audio and video in many ways, all of which are good. We integrated it with active Microsoft Exchange with easy deployment.
Read full review Support Rating
From the sales team to the online training resources, there is so many ways that you can get information and questions answered the people over at Lucid really go out their way to ensure you and your teams success not to mention all of the help and support in app. Its the attention to detail and understanding of their user base that puts them over the other companies.
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The support cases can be opened instantly. The support engineers can support you via Telephone, E-Mail, WebEx Meetings, and My favorite WebEx application.24X7 Availability of the engineers. Step-by-step guidance is available by an engineer. https://help.webex.com/ - Great Site for instant FAQ's. https://status.webex.com/ - Is helpful to identify the updated schedule of WebEx or to know the server status of WebEx services.
Read full review Implementation Rating
That we needed complex implementation that we didn't get tells me 2 things: 1) the product was not designed in a way that "just worked" like some of its peers (Zoom /
) and 2) had our company defined actual user needs and validated / verified that they had bought something that matched those, we would have pursued features / designs more closely aligned with what the product actually does: screen share, sometimes video, definitely VOIP audio (always an option regardless of license), and easy recording and retrieval of meetings.
Staff Project Manager, Awesomizer, Fixer, Maker, Collaboration Enabler
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It is a very accessible and wide range of tools to help kick-off any projects and brainstorming sessions. It is user-friendly in terms of content sorting and collaborative ideations. It is also loaded with good quality export options and colours for a very practical client presentation and team understanding of the content across boards.
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Meetings is the way to go! It blends in with our organization's workflow seamlessly. Teams is great but really suffers in the collaboration department from our personal experience. Webex Meetings is much more fleshed out. The features it has are much more convenient and easier to use. There was a bit of a learning curve, but once you are over that speedbump you are able to get much more use out of Webex Meetings.
Read full review Contract Terms and Pricing Model
We use the free version of Webex Meetings to allow us to connect with suppliers/vendors that demand Webex Meetings be used for collaboration.
Read full review Scalability
I can speak to multiple departments at my organization using Webex Meetings. It has been, and continues to be, our longest online meeting software. It has been deployed across the organization and each department uses it. As I have mentioned, our monthly all-organization Town Halls are hosted on Webex. We have also used it to broadcast a panel-based speaker event.
Read full review Professional Services
It is a user friendly application. We have had no adoption problems within the company.
Read full review Return on Investment I've made a Planning Poker template in Lucid that we use for Sprint Planning, and it's made it easier to switch to Story Points and forego task breakdown and time estimation altogether. It does save time during Sprint Planning but that's less significant than the fact that developers no longer feel the need or pressure to conform to whatever random time estimate was provided. That's thanks to Story Points, not Lucid itself, but Lucid surely made Planning Poker a lot easier than it used to be. As an added bonus, it stores voting history, so we can go back during the Retrospective and review particular items of interest that we completely botched the sizing of. Read full review The costly nature of individual accounts across multiple schools made it difficult to maintain the budget when our student population grew exponentially. Often communicated to clients and stakeholders that we were a trustworthy and elevated provider. Limited engagement and interactive features with students often contributed to complaints around student engagement and buy-in. Read full review ScreenShots