What users are saying about
42 Ratings
42 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Mavenlink

Managing our projects and employees' work is handled through Mavenlink. The resource planner is great for giving the company an "at-a-glance" view of who is working on what, who has bandwidth, and who is slammed. Being able to create projects, assign tasks, and collaborate across the organization works really well for us. The main thing that is lacking is file management. When files are added to a project, they go into a repository that does not allow for any structure or hierarchy.
Jeremiah Graham, MBA profile photo

Feature Rating Comparison

Project Management

Mavenlink
7.3
Task Management
Mavenlink
8.5
Resource Management
Mavenlink
7.8
Gantt Charts
Mavenlink
8.2
Scheduling
Mavenlink
6.1
Workflow Automation
Mavenlink
8.2
Team Collaboration
Mavenlink
7.8
Document Management
Mavenlink
6.0
Email integration
Mavenlink
7.4
Mobile Access
Mavenlink
5.8
Timesheet Tracking
Mavenlink
8.5
Change request and Case Management
Mavenlink
6.1
Budget and Expense Management
Mavenlink
7.0

Professional Services Automation

Mavenlink
5.7
Quotes/estimates
Mavenlink
7.3
Invoicing
Mavenlink
4.8
Project & financial reporting
Mavenlink
7.0
Integration with accounting software
Mavenlink
3.5

Pros

Mavenlink

  • Reporting: Mavenlink has extensive reporting capabilities that fulfill almost all of our needs. We used Analytics for basic, daily reporting, and we use Insights for a "deeper dive". When we need something different from what Insights provides out-of-the-box, we can build custom reports & dashboards.
  • Resource planning: Mavenlink far surpassed all other tools when we looked for their attention to resource planning capabilities. Managers are very happy with the ease of use and flexibility when looking to see their reports' schedules.
  • Customer service: the support we've gotten from all levels of the Mavenlink team is outstanding, whether it's getting questions answered, hearing suggestions for features, providing training, or giving process input.
Micquella Anthony profile photo

Cons

Mavenlink

  • For as much as I use Mavenlink's templating capabilities, it is rather finicky to learn at its current version. There is a "steeper-than-I'd-recommend" learning curve associated with it. However, once you learn what works and what doesn't, it's no longer an obstacle. I will say, though, that Mavenlink is amazing when it comes to listening to the user that has feature recommendations and bug notifications. I'm on a first-name-basis with my support contact at Mavenlink, and she is absolutely amazing as my personal liaison direct to the Mavenlink engineering team.
Ben White profile photo

Likelihood to Renew

Mavenlink

Mavenlink 8.8
Based on 4 answers
Poor updates, increased price and subpar service.
Jodi Jahrling profile photo

Usability

Mavenlink

Mavenlink 7.2
Based on 4 answers
It constantly changes and you have no control over changes.
Jodi Jahrling profile photo

Reliability and Availability

Mavenlink

Mavenlink 9.1
Based on 1 answer
Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
Micquella Anthony profile photo

Performance

Mavenlink

Mavenlink 7.7
Based on 2 answers
There were less than a handful of times where we saw any issues with Mavenlink performance. Pages load quickly. Sometimes a search seems to take more than few seconds, but it's never been a huge deal.
Micquella Anthony profile photo

Support

Mavenlink

Mavenlink 9.1
Based on 5 answers
They are not friendly or supportive. They will quote company policies and re-direct without fully understanding the issues you are having.
Jodi Jahrling profile photo

In-Person Training

Mavenlink

Mavenlink 9.1
Based on 1 answer
We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
Micquella Anthony profile photo

Online Training

Mavenlink

Mavenlink 8.2
Based on 1 answer
The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
Micquella Anthony profile photo

Implementation

Mavenlink

Mavenlink 5.6
Based on 4 answers
Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
Micquella Anthony profile photo

Alternatives Considered

Mavenlink

I liked Mavenlink more than MS Project because I feel that Mavenlink is easier to use for the average users while Project is designed more for users with project management and / or IT experience. I was very easy for me to train a new user on Mavenlink, even over the phone
Eric Adams profile photo

Scalability

Mavenlink

Mavenlink 8.2
Based on 1 answer
It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
Micquella Anthony profile photo

Return on Investment

Mavenlink

  • We've been able to see pretty clearly which projects are making us money and which are not.
  • It's made it easy enough for staff to track their time that they will actually do it.
Spence Hackney profile photo

Pricing Details

Mavenlink

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$199 / hour*
1.  Training starts at $199. Additional client success programs are available.

Mavenlink Editions & Modules

Mavenlink
Edition
Teams
$191
Premier
$492
Professional
$293
1. annually, for up to 5 users. Additional Users: $4/month/user
2. For larger customers, price can go as low as $10.
3. per user, per month
Additional Pricing Details

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