What users are saying about
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Top Rated
2279 Ratings
Top Rated
60 Ratings

monday.com

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Top Rated
2279 Ratings
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Score 8.7 out of 100
Top Rated
60 Ratings
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Score 8.9 out of 100

Likelihood to Recommend

monday.com

Monday.com is well suited for teams wanting to manage design and development projects in a more waterfall or agifall format. There are fewer options than Jira for managing purely Agile workflows, but it has a lot of good customizability for teams with unique workflows and needs. It's also very friendly in terms of UI, so it's appropriate for teams that are not as experienced in tech or development.
Andrea Hester | TrustRadius Reviewer

Zoho CRM Plus

• For organizations that have yet to make the CRM move, Zoho CRM Plus is a great place to start. • For organizations looking to provide more integrations between their sales, marketing, and services integrations, Zoho CRM Plus is an affordable way to experience those benefits.
Gregory Miller | TrustRadius Reviewer

Feature Rating Comparison

Project Management

monday.com
8.0
Zoho CRM Plus
Task Management
monday.com
9.2
Zoho CRM Plus
Resource Management
monday.com
8.1
Zoho CRM Plus
Gantt Charts
monday.com
8.3
Zoho CRM Plus
Scheduling
monday.com
8.2
Zoho CRM Plus
Workflow Automation
monday.com
8.0
Zoho CRM Plus
Team Collaboration
monday.com
9.1
Zoho CRM Plus
Support for Agile Methodology
monday.com
8.2
Zoho CRM Plus
Support for Waterfall Methodology
monday.com
7.0
Zoho CRM Plus
Document Management
monday.com
7.2
Zoho CRM Plus
Email integration
monday.com
7.7
Zoho CRM Plus
Mobile Access
monday.com
7.9
Zoho CRM Plus
Timesheet Tracking
monday.com
8.1
Zoho CRM Plus
Change request and Case Management
monday.com
8.1
Zoho CRM Plus
Budget and Expense Management
monday.com
7.5
Zoho CRM Plus

Professional Services Automation

monday.com
7.4
Zoho CRM Plus
Quotes/estimates
monday.com
7.5
Zoho CRM Plus
Project & financial reporting
monday.com
7.7
Zoho CRM Plus
Integration with accounting software
monday.com
7.2
Zoho CRM Plus

Pros

monday.com

  • Provides a comprehensive and helpful range of detailed and ready to use templates.
  • Delivering a tool that is highly customizeable allowing you to tailor everything to your specific needs.
  • Making product updates and enhancements and providing ongoing learning opportunities on how best to use their platform.
Jason Mease | TrustRadius Reviewer

Zoho CRM Plus

  • I use Zoho Social the most. There is a feature called "Bulk Scheduler". By uploading a spreadsheet with a number of posts I can schedule out up to 300 social posts to our Facebook, LinkedIn, Twitter, and Google accounts at once. Then on the specified day and time, the posts go live. I typically only do a couple of weeks at a time so that I can keep the posts relevant to topics we are concerned with.
  • Pemco sells surgical instruments to hospitals. The end users are the surgeons. Surgeons may have privileges at multiple hospitals. In order for us to accurately reflect the information about our doctors and hospitals, Zoho CRM Plus has a "many-to-many" feature. This allows doctors to be associated with multiple hospitals, and hospitals to have many doctors associated.
  • I use the territory management feature to track sales by representatives. This is also a feature unique to Zoho CRM Plus. This helps us track commissions for the reps.
Kris Diehl | TrustRadius Reviewer

Cons

monday.com

  • Missing automations between different boards
  • No option to add a specific completion percentage of a task that can take more than an average of all tasks in that project
  • My work screen doesn't show specific tags that would be good to have the option to add
Tsahi Tal | TrustRadius Reviewer

Zoho CRM Plus

  • Zoho meeting camera options like green screen
  • Option for US support on some issues (while communication is good at most times, there are times when critical issues arise where a payable option for higher-level support would be helpful)
  • Filter to run emails through, like constant contact, to separate bad emails prior to sending.
Todd M. Moritz,  MBA | TrustRadius Reviewer

Likelihood to Renew

monday.com

monday.com 8.2
Based on 10 answers
It solves all our needs the exact way we imagined it. coming across monday gave us the feeling that we designed the program ourselves to work for the use cases we had in mind.
Joseph Madere | TrustRadius Reviewer

Zoho CRM Plus

No score
No answers yet
No answers on this topic

Usability

monday.com

monday.com 8.6
Based on 1087 answers
The overall usability of monday.com is absolutely amazing. I remember being a little shocked the first time I realized how powerful it was. It looks so simple and clean. When I started to mess around with the automations and templates, I realized a lot of the functionality is actually up to my imagination. We have ended up using it for a lot more than we initially anticipated. At the beginning it was just going to be a simple tool where we can share and work together on project easily. Now it has evolved in to a massive part of our everyday business. It is hard to explain how helpful it can be, you actually have to see it yourself, in your own company, to see how much of an asset it can be.
Tom Adnan Viken | TrustRadius Reviewer

Zoho CRM Plus

No score
No answers yet
No answers on this topic

Support Rating

monday.com

monday.com 8.2
Based on 1040 answers
Each time I needed support the response has been really fast and friendly. I have only contacted Monday by email and It has worked perfect for me. To be honest I never had a major issue with Monday, only small details or questions about my plan that they solved straight away.
Gary Avendano | TrustRadius Reviewer

Zoho CRM Plus

Zoho CRM Plus 8.3
Based on 27 answers
It would be nice if the customer could tell Zoho what they wanted the system to do and Zoho create the system. This would take more time upfront, but would also help save time on the backend. We don't have evertything setup at this time. Some customer service reps are much more knowledgeable than others so I always try to ask for them. Some of the support staff are very frustrating to work with because they will change something and not realize they change something you needed. So, I've actually had them reverse some of their changes.
Anonymous | TrustRadius Reviewer

Implementation Rating

monday.com

monday.com 7.0
Based on 6 answers
We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
Joseph Madere | TrustRadius Reviewer

Zoho CRM Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

monday.com

We used an excel spreadsheet to track our month end close process previously which created a lot of issues around only one person being able to be in the checklist at any given time. Additionally, we were unable to have excel notify us when a task we need to have completed was done, but Monday.com has completely changed that for us!
Brian Goldrick | TrustRadius Reviewer

Zoho CRM Plus

I've used Agile and Salesforce CRM. Zoho CRM is much easier to use and more visually intuitive that Agile, and is much less expensive than Salesforce. It's the entire suite of modules, at a great price, that makes Zoho CRM Plus standout from their competitors. I've also has great success whenever I've had to contact their support team.
Tony Davis | TrustRadius Reviewer

Return on Investment

monday.com

  • Tasks don't go untouched/forgotten anymore. Everything can be logged in to monday.com immediately and flagged to work on later
  • I personally feel more organized and less overwhelmed with my task load
  • Saves time from what we were doing before - entering our work on a spreadsheet manually. Help show upper management where we are spending our time much more efficiently
arnela jusupovic | TrustRadius Reviewer

Zoho CRM Plus

  • One negative is having to pay per user. For a small company, this forces us to share accounts.
  • We have been able to make our own email campaigns using templates that are very professional, saving graphic design costs.
  • Lead generation is very sophisticated and part of our plan.
Ann McCulloch | TrustRadius Reviewer

Screenshots

Pricing Details

monday.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0 Contact us

monday.com Editions & Modules

Edition
Basic$81
Standard$101
Pro$161
Enterprise$02
  1. per user
  2. Contact us
Additional Pricing Details
Yearly plan: Save 18% Monthly plan also available

Zoho CRM Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Zoho CRM Plus Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

monday.com
8.9
Zoho CRM Plus
8.1

Likelihood to Renew

monday.com
8.2
Zoho CRM Plus

Usability

monday.com
8.6
Zoho CRM Plus

Reliability and Availability

monday.com
9.1
Zoho CRM Plus

Performance

monday.com
8.2
Zoho CRM Plus

Support Rating

monday.com
8.2
Zoho CRM Plus
8.3

Online Training

monday.com
6.4
Zoho CRM Plus

Implementation Rating

monday.com
7.0
Zoho CRM Plus

Scalability

monday.com
8.0
Zoho CRM Plus

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