What users are saying about

Spredfast

Top Rated
105 Ratings

Sprout Social

Top Rated
259 Ratings

Spredfast

Top Rated
105 Ratings
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Score 8.1 out of 101

Sprout Social

Top Rated
259 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Spredfast

The level of service Spredfast provides is unparalleled! Anytime I need anything they are right there to help until things are resolved. They're extremely prompt, thorough and know what they're doing. Spredfast just gets it! They know the social space, keep up with the ever-changing landscape, and their summits provide so much value. I highly recommend Spredfast!
Angel Soria, MBA profile photo

Sprout Social

If you have a small social media team and need a way to quickly and easily monitor your owned social media channels, track conversations on your posts and engage with your fans or followers, Sprout works well. It also is an easy way for users to create high-level reports for higher-ups.
Jimmy Mack profile photo

Feature Rating Comparison

Listening/monitoring

Spredfast
7.5
Sprout Social
6.8
Boolean keyword searches
Spredfast
8.5
Sprout Social
7.6
Filtering out noise/spam
Spredfast
7.2
Sprout Social
7.3
Sentiment analysis
Spredfast
6.4
Sprout Social
5.5
Broad channel coverage
Spredfast
7.8
Sprout Social
6.9

Publishing

Spredfast
7.6
Sprout Social
7.7
Content planning and scheduling
Spredfast
8.7
Sprout Social
8.2
Audience targeting
Spredfast
7.8
Sprout Social
7.6
Content optimization
Spredfast
5.1
Sprout Social
7.1
Workflow management
Spredfast
9.0
Sprout Social
7.8

Engagement

Spredfast
8.0
Sprout Social
7.3
Automated routing and prioritization
Spredfast
8.1
Sprout Social
6.3
Customer interaction histories
Spredfast
8.1
Sprout Social
8.4
Bulk actions
Spredfast
7.8
Sprout Social
7.1

Marketing

Spredfast
7.4
Sprout Social
6.9
Lead generation
Spredfast
6.5
Sprout Social
6.5
Content marketing
Spredfast
8.0
Sprout Social
7.7
Paid media management
Spredfast
7.1
Sprout Social
6.2
Campaigns and promotions
Spredfast
8.0
Sprout Social
7.2

Channel coverage/integration

Spredfast
8.0
Sprout Social
8.2
Twitter
Spredfast
9.6
Sprout Social
9.3
Facebook
Spredfast
9.4
Sprout Social
8.7
LinkedIn
Spredfast
7.5
Sprout Social
7.8
Google+
Spredfast
7.6
Sprout Social
8.8
Instagram
Spredfast
7.8
Sprout Social
6.9
Pinterest
Spredfast
6.6
Sprout Social
8.0
YouTube
Spredfast
7.1
Sprout Social
8.0

Reporting/analytics

Spredfast
8.1
Sprout Social
8.4
Campaign success analytics
Spredfast
8.0
Sprout Social
7.8
Real-time tracking
Spredfast
8.4
Sprout Social
9.0
Competitor analysis
Spredfast
8.0
Sprout Social
8.3

Account management

Spredfast
7.7
Sprout Social
7.9
Role-based user permissions & privileges
Spredfast
8.3
Sprout Social
8.8
Mobile access
Spredfast
7.0
Sprout Social
7.0

Pros

  • Spredfast reporting capabilities have streamlined and improved multiple reporting requirements with an easy-to-use interface and scheduling process. The reports are easily customized and have allowed our teams to quickly perform necessary audits on content.
  • Publishing functionality continues to evolve and improve at pace with social networks. Spredfast's reliability is critical to ensuring our business continuity.
  • Spredfast's support teams provide unparalleled service. The teams have made an effort to not only know our business model but to understand our team dynamic and the nuances that impact how we work.
No photo available
  • Simple to understand visual reports: the kind you can just SEND to managers, without the need to EXPLAIN what they mean :)
  • A robust scheduling platform so you can arrange the content for the week according to your publishing topics and still be allowed to manually intervene when/if needed
  • Being cloud-based and also available for smartphones and tablets allows for reliability: you'll always have some form of access to your material and venues, no matter where you are.
  • When we first started using SproutSocial they were still showing the "posted via" signature on Facebook, now it is gone. So the experience users see and live is made to look like it just came from a human, not by a scheduled machine, which is a great personal touch.
  • With LinkedIn Pages support in the building, they'll surely add another important platform to their portfolio.
Valentin Vesa profile photo

Cons

  • While for the most part, we're enjoying using Experiences we have had several bugs or glitches. We've had instances where we couldn't link products to our content and other times when the streams weren't being pulled or showing up within the interface. These inconsistencies do make it a little worrisome when we have something needing to go live immediately and aren't always sure if it will work as it should.
Nikki Harmon profile photo
  • We would really like Sprout to add Sentiment to the listening portion.
  • It would also be nice if Sprout had labels so we could further categorize the social comments and posts.
  • Due to the Facebook API we don't believe that the Engagement score shown by our Care Team is always accurate.
Jencey Keeton profile photo

Likelihood to Renew

Spredfast8.2
Based on 31 answers
Spredfast is easy to use, and customer support responds within minutes. Also, they continue to upgrade the product, which means they're responding and reacting to customer needs and input and to the always changing landscape of social media
Travis Burchart profile photo
Sprout Social6.2
Based on 61 answers
For clear, general-audience-friendly metrics and team monitoring of your social media communications, this is the best aggregate product that I have seen and used for the cost. I liked it so much after the introductory trial that I decided to use this product and pay for the subscription out of my own pocket as a personal investment for my organization. So, while the Standard $40/month doesn't have everything, the items that are missing, I can get for free – just not in the same suite. For example, Google Analytics are free, just not integrated in Sprout Social; and the optimum timing add-on can be done at a much lower cost using tweriod and buffer. When renewal comes around, the choice will be purely around my budget.
Shonda Ranson profile photo

Usability

Spredfast8.0
Based on 24 answers
The use of the Spredfast platform is simple, which makes it very user friendly throughout. Once you have a specific area or material you are seeking to review or research, pulling this information is only few key words, a click of your mouse and it is at your finger tips. Not to mention the reports produced are beautifully designed and self explanatory and easy to share with others.
Latasha Howard profile photo
Sprout Social8.0
Based on 16 answers
Very slick. It's easy to get where you're going -- even discovering features when first using it was a breeze. The tabs across the top of the interface also make it simple to get from one place to another quickly. Extra points for solid mobile apps and its iPad app.
Bryden McGrath profile photo

Reliability and Availability

Spredfast10.0
Based on 11 answers
I've always found Spredfast to be incredibly responsive.
No photo available
Sprout Social7.7
Based on 8 answers
I have never seen it in maintenance or downtime mode — I am always able to access this product.
Lizzie Maldonado profile photo

Performance

Spredfast9.0
Based on 7 answers
Occasionally it was buggy, especially early in our relationship. But again - support is excellent.
No photo available
Sprout Social8.0
Based on 7 answers
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Sarah Zibanejadrad profile photo

Support

Spredfast9.0
Based on 26 answers
The support staff is always available and when there is more time or information needed they do not hesitate to advise and update you as soon as possible, whether it be via email and/ or a courtesy call. They are a proactive support staff as each encounter I have had, a member of the staff would advise of additional avenues for research and data reporting in regards to Intelligence.
Latasha Howard profile photo
Sprout Social9.2
Based on 12 answers
The customer service team is the second reason why we are semi-loyal to this platform. The customer service process is painless, effective and flawless in my experience.
Lizzie Maldonado profile photo

In-Person Training

Spredfast8.9
Based on 7 answers
Presales – roughly 3 hours of demos and training for successful trial of software
Postsales - 4 hour onsite training with customer service team
No photo available
No score
No answers yet
No answers on this topic

Online Training

Spredfast7.9
Based on 7 answers
it is important to note that my perspective is not necessarily common - I'm a geek/nerd/poweruser in general, so I found the online resources to be more than adequate (and often very aesthetically pleasing, too). That said, a less "geeky" person might struggle a bit.
No photo available
Sprout Social7.3
Based on 3 answers
The trainers are very resourceful and are able to deliver the knowledge to all trainees. The simpleness of using Sprout Social, despite its amazing technical capabilities, is by itself a big encouragement boost
Valentin Vesa profile photo

Implementation

Spredfast9.0
Based on 24 answers
Work hard at the onset to flush our workflows and macros
Jason Nickel profile photo
Sprout Social8.9
Based on 10 answers
Extremely easy to set up in-house.
Lizzie Maldonado profile photo

Alternatives Considered

Gregory Tan profile photo
Much better interface and flexibility. Plans include features instead of features being a la carte at additional costs. Sprout team is local to the city I work in so access to support is a benefit. Overall the support and training (including webinars and phone) offerings are proactive and very responsive to customer needs.
April Muller profile photo

Scalability

Spredfast8.4
Based on 18 answers
The tool can be scaled to any level from what we have seen so far we see no concerns in adding more channels or teams without complications.
Richard Reeves profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Great communication within the tool cuts down on the numbers of emails.
  • Getting everyone to use the same tool reduces redundancies.
  • The strong analytics function may negate the need for a separate analytics tool like Quintly or Simply Measured.
  • Training was easy and not time intensive.
No photo available
  • Improved efficiency by decreasing time spent on social publishing.
  • Nurtured audience engagement with easy influencer identification.
April Muller profile photo

Screenshots

Pricing Details

Spredfast

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details

Spredfast More Information

Sprout Social

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Sprout Social More Information