Great solution for a universal problem.
We needed a way to send forms to candidates and remote employees to avoid having them come into our office to complete forms. Adobe is a …
Starting at $14.99 per month license
View PricingOverview
What is Adobe Acrobat Sign?
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
Acrobat Standard DC for teams
$14.99
Cloud
per month license
Acrobat Pro DC with advanced e-sign
$16.99
Cloud
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
Cloud
Entry-level set up fee?
- $34.99 license per monthOptional
For the latest information on pricing, visithttps://www.adobe.com/sign/pricing/plan…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Adobe Acrobat Sign?
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed.
As Microsoft’s e-signature solution, Acrobat Sign integrates with any preferred Microsoft apps, so that users can save time by signing and requesting signatures from Microsoft 365, Teams, and Outlook. Plus, users can access integrations with Salesforce, Workday, and other apps they use every day.
Adobe Sign also helps to minimize legal and compliance risks, and it is designed to be globally compliant and legally-binding in nearly every country in the world.
The vendor's value proposition for Acrobat Sign:
· Global Adobe brand, trusted by Fortune 500 companies and 300K+ customers around the world
· Preferred e-signature solution with Microsoft – with comprehensive integrations with Microsoft apps
· 80+ integrations with key business apps
· Full portfolio of digital solutions – Access to a range of solutions built to grow with the company's needs, no matter the size of the business
· Transparent, all-inclusive pricing – no hidden fees or extra charges
Adobe Acrobat Sign Screenshots
Adobe Acrobat Sign Video
A fast way to get business done. Adobe Acrobat Sign is an e-signature solution that scales to meet the organization’s needs with integrations, APIs, and advanced authentication.
Adobe Acrobat Sign Integrations
- Microsoft 365
- SAP Ariba Contracts
- Google Drive
- Box
- Microsoft Dynamics 365
- Notarize
- Icertis
- Guidewire InsuranceSuite
- Veeva CRM
- Salesforce
- ServiceNow
- Workday
- Mastercard
Adobe Acrobat Sign Competitors
Adobe Acrobat Sign Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Andorra, Austria, Belgium, Bermuda, Bulgaria, Canada, Cayman Islands, Cyprus, Estonia, Faroe Islands, French Guyana, French Polynesia, Gibraltar, Greece, Greenland, Guadeloupe, Guam, Hungary, United States, United Kingdom, France, Germany, Spain, Portugal, Brazil, Japan, Indonesia, Malaysia, Thailand, Vietnam, Croatia, Czech Republic, Poland, Romania, Russia, Slovenia, Turkey, Ukraine, Denmark, Finland, Hungary, Iceland, Italy, Norway, Sweden, Australia, New Zealand, Singapore, India, Hong Kong, Taiwan, Philippines, Indonesia, South Korea, Ireland, Italy, Jersey, Liechtenstein, Lithuania, Luxembourg, Malta, Martinique, Mexico, Monaco, Netherlands, New Zealand, North Mariana Island, Poland, Puerto Rico, Reunion, Romania, San Marino, Slovakia, South Africa, St. Helena, Sweden, Switzerland, US Virgin Islands, Vatican City |
| Supported Languages | US English, UK English, French, German, Spanish, Catalan, Basque, Brazilian Portuguese, Portuguese, Japanese, Chinese (Simplified), Chinese (Traditional), Korean, Indonesian, Malay, Thai, Vietnamese, Croatian, Czech, Polish, Romanian, Russian, Slovenian, Slovak, Turkish, Ukrainian, Danish, Dutch, Finnish, Hungarian, Icelandic, Italian, Norwegian, Swedish |
Adobe Acrobat Sign Downloadables
- This eBook, demonstrates that by making the e-signature capabilities that businesses rely on work right inside the Microsoft application employees are familiar with, organizations aren’t just getting more done – they’re doing it more efficiently and delivering a better experience in the process.
- Adobe commissioned Forrester Consulting to conduct a 2022 Total Economic Impact (TEI) study to help customers understand the economic impact of implementing Adobe Acrobat Sign. Forrester interviewed and surveyed Adobe customers and found that they achieved a 519% return on investment with Adobe Acrobat Sign. This study focuses on the insights and positive impact of implementing Adobe Acrobat Sign, part of Adobe Document Cloud.
- Adobe Sign provides an always-on, birds-eye view of deals in progress, enabling everything from checking an e-signature status in real time to quickly making revisions or additions. Sales agreements are a big component of any customer relationship. Adobe Sign allows sales leaders an always-on dashboard of their deals with regard to signatures directly in Salesforce — providing a chance to check a status, and make a mid-deal change requested by a prospective client. The solution helps deliver a positive experience to prospects and customers while removing inefficient processes (e.g., tracking down signatures).
- In a recent Forrester study, 58 percent of business leaders said that the pandemic led more people in their companies to adopt e-signatures. While document workflows have become more automated and streamlined, some businesses still rely on manual signatures. The customer testimonials in this eBook give an inside view into why five companies chose Adobe Sign and the results that followed. Reasons include: ability to integrate Adobe Sign into their existing process, simplifying document flows, making compliance easier, and saving time.
- This white paper provides an overview of why small and medium business customers should consider e-signatures and how their business can benefit from e-signatures and from Adobe Sign in particular.
Frequently Asked Questions
Reviewers rate Availability and Performance and Configurability highest, with a score of 9.
The most common users of Adobe Acrobat Sign are from Mid-sized Companies (51-1,000 employees).
Adobe Acrobat Sign Customer Size Distribution
| Consumers | 10% |
|---|---|
| Small Businesses (1-50 employees) | 10% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 30% |
Comparisons
Compare with
Reviews and Ratings
(527)Attribute Ratings
Reviews
(1-4 of 4)Companies can't remove reviews or game the system. Here's why
June 24, 2022
Stop with paper and manual signature, it is time to move for electronic solution as Adobe Sign
Adobe Acrobat Sign is a suite of Adobe family and it is used by individuals to sign pdf files online. We found out about this tool about 2 years ago: as during the Covid period everybody worked at home remotely there was no possibility to sign manually the document. So we introduced a new way of the approval process. Instead of printing documents and putting signatures, we learned to use Adobe to transform documents into pdf, and then with Sign, we exchange these files by email for an electronic signature
- Electronic signature functionality
- reviews of signatures
- keep log / audit of signatures
- Edit document PDF is not easy
- no cost for printing
- no time anymore to knocking door and ask for a signature
- no cost for ship document to outside offices
As described at the beginning, the introduction of smart work and the lockdown for Covid open us the opportunity to find a new/smart/cheaper/secure way to sign the document. All the financial documents or the contracts or purchase orders are now managed electronically and which means increased productivity and efficiency.
We are using both DocuSign and Adobe Sign. Both solutions are very valid for our scope, the replacement of manual process with electronic workflow. I think that if you must choose between DocuSign and Adobe Sign you have to look at the price (every month it changes or there is a new offer ) at your time and for additional features that your Company could be needed
I can confirm that Adobe Acrobat Sign help our organization to simplify the workflow of signature for internal document and for purchase offer. It help also to reduce cost because all documents are now digitally and no more request the print out. Other factor is reduce cost if you need ship document by ppt
At the moment Adobe Acrobat Sign is not integrated with our internal tools (for example SAP or Sales Forces) because our initial goal was an alternative way for signature of document.
Of course we will work with our IT department in order to optimize new workflow and probably we will integrate it with third tools
Adobe Acrobat Sign is very easy and user-friendly tool that help with few steps to replace old workflow of signature with new one electronic
Again, this tool help us to reduce the print out of document, help to save time for no asking manual signature to people, help to reduce cost because no stamp are more required to ship document for remote user.
Everything is now electronic for our signature workflow
10
QA&RA Department
ALL Assistants of Managers
Purchase Department
2
In our organization we have 2 IT people dedicated for Service Desk and Support to users.
Sincerely most of people that are using Adobe Acrobat Sign didn't request any support because it is very easy to use.
- Legal Document
- Training course
- Offers from Vendor and PO approval
- Signature of attendees of meetings (onsite or by remote) are now managed electronically
- Signature of trainers/attendees of courses (onsite or by remote) are now managed electronically
- We would like to expand this system also for our sales forces
No
- Product Reputation
- Prior Experience with the Product
Adobe Acrobat Sign is a product of Adobe family. As Adobe is a great company and its products are very well, we trust when we looked for a tool developed by them.
Moreover, we read a lot of positive comments on its usage and installation.
If I had to do it again, I will do the same because we choose a great product
- Implemented in-house
No
Change management was minimal
- no issue met during setup from our IT
- No Training
the product is very easy to use.
Our customers didn't request any specific training or long support
"unfortunately" we don't have any recommendations or "best practices" to share for configuring Adobe Acrobat Sign because "Fortunately" it was very simple.
No - we have not done any customization to the interface
No - we have not done any custom code
we didn't do any customization or added any interface to other tools
We didn't purchase the premium support for Adobe Acrobat Sign because
-we had limited budget
-it is no classified as critical business tool for our company
No
fortunately I haven't yet have needed to call them for support
- electronic signature of document
- it is very well integrated with PDF file
- audit and log of signatures
- at the moment I didn't find any difficult to use it for my scope
Yes, but I don't use it
- no integration at the moment
no integration at the moment
- not in scope at the moment
no idea at the moment
no customized terms
no, you can manage easily by web
No
- we didn't do any upgrade of Adobe Sign
- we are no planning any upgrade from Adobe Sign
No
No
October 30, 2020
Lecho my Echo...sign.
Score 9 out of 10
Vetted Review
Verified User
Adobe Sign is currently being used by 2 departments within our organizations, soon to be the full company. It addresses the NDAs needing to be signed by every buyer on each of our clients in market (currently about 500 in market). We receive about 1200 NDAs per month, so Adobe Sign is extremely valuable in being able to incorporate into our existing business processes and systems.
- The integration between Adobe Sign and our Salesforce CRM is ingenious. Our company absolutely loves being able to provide its confidentiality agreements to potential buyers and clients, knowing it will come back to the respective team member as well as attach in Salesforce.
- The reporting aspect is also great - we use these document reports as leader boards within the company to offer perspective and motivation for future documents.
- The signing process is insanely easy. You can sign from a phone, computer, iPad - basically anywhere. I'm impressed with the timeliness of delivery and ease of use.
- Our company uses a custom made widget for Salesforce purposes, and we aren't able to send the completed document to more than one contact (other than a standard cc). It would be great if this is something considered moving forward.
- We have had a little more difficult of a time working with a multi-signature process. Transitioning the next department into our CRM system has been successful, but having the ability for multi-signing is the next big step we need to conquer.
- Echosign always seems to be going through maintenance or glitches in the service - I know this is something actively being worked on, but always something to be considered.
- We are a M&A firm and need every buyer to sign a document in order to see our deals. With over 400 deals on the market, this is a LOT of documents to be signed for viewing. Adobe Sign has had an extremely positive impact on making this system more efficient. Every deal has a respective link with its Confidentiality Agreement and is able to be sent out, signed, returned to the respective director, and attached back into our CRM. Amazing.
- Employee efficiency has also drastically increased. A 250 person company spread around the nation formerly relying on email, scanning, and faxes has now transitioned into a more technologically advanced (though still far from it) company relying on the signature of a link. Our leader boards also push directors to use this system.
- Customer Service has also been positively impacted. We have a cc of every document come to a standardized inbox for monitoring. Any time a client or buyer calls questioning why they haven't received a response, we are able to look in that inbox to verify whether something was actually signed or not. We've gained a tighter reign on quality control and it definitely shows in our customer satisfaction.
We have hundreds of clients for sale and an NDA is required to view information on all of them. We don't use blanket NDAs, so having the ability to easily have an NDA created per client and accessible to buyers is key. Extremely simple process, made even better with a callback back into our Salesforce system for full review. This is a game changer for our industry!
DocuSign is a per-email pricing structure, which is extremely inconvenient for us as we send out thousands of emails a day - and also MUCH more technical in setup. Adobe Sign most certainly meets our needs and expectations. HelloSign is great for a Non-Profit type tool, but not complex enough to manage our needs.
40
Deal team, Sales reps, Evaluation associates, Administration. We use Echosign for a variety of functions, from Confidentiality Agreements, HR documentation, Engagement Agreements with multiple signatures, and other Contracts.
2
SoapUI is strongly used by the two administrators to create the individual widgets needed per client. We create a static URL for the full company to use moving forward.
- Confidentiality Agreements - with over 450 deals being marketed at any point in time, it's important each Deal has it's own CA for potential buyers to sign. This has increased efficiency in our workflow by 150%.
- Engagement Agreements - each client has to go through a series of signatures between managers and owners before a client can engage with us and go to market. We are able to track the activity of this document to ensure it gets accurately filled out and filed.
- Contracts - HR and Finance have now begun using Echosign to track the signatures needed for various contracts. Although slow to enforce, the teams have slowly adapted to a more efficient system.
- SoapUI widgets - we can create independent URLs for every client.
- Multi-facet signatures - when signing up clients we are able to process a multi-signature document smoothly.
- Sales team can use to sign up new clients
- We can have the affiliates within our company sign new contracts via this e-signature product
- Interview processes could be more fluent.
No
- Price
- Product Usability
- Positive Sales Experience with the Vendor
The SoapUI widget process was the selling point for us since we have such a unique business model. The fact that Adobe could work with us with our needs was a major selling point.
I probably wouldn't. The only problem with creating individual widgets is room-for-error, but we keep a tight grip on users involved in this process so are extremely happy with our result.
- Implemented in-house
Yes
Mass data transfer, creation of 300+ widgets initially, several training calls, done.
Change management was a minor issue with the implementation
Our users don't have to do any work in order to view the widgets needed for production, so the change management only affected a few people within the company.
- Time management
- Knowledge of the product
February 19, 2016
E-Sign-Saving Time and Money and Keeping Order
We use Adobe eSign Services for policy acknowledgements. Each year we have employees acknowledge they have read the employee handbook and use Adobe eSign for this. We also use it when there is a new policy that more than 10 employees have to sign off on. The final use is for when one of our employees wants to use a auto out of our fleet for company business. We send the acknowledgment to them. They have to review and provide us with their drivers license information and birth date. Then we add a second signature which is a person from our insurance team who runs an MVR to make sure the person has an active drivers license and is able to drive a company car. Then final copy goes to HR who makes a copy for the employee file. All can be done in a matter of minutes instead of days sending forms back and forth.
- Multiple signatures on one form.
- Providing an audit trail that stands up in court.
- Easy tracking of where you stand when needing multiple forms signed.
- Ease of form creation.
- Speed of system.
- Saved a lot of time in tracking signatures for policy acknowledgements.
- Ease of access for employees to sign off on form.
- Don't have to wait for someone to create the form for us. Can have form created and out in a matter of minutes.
- Only negative is the amount of time it takes to print off acknowledgments once they come in. It would be fantastic if there was a print all feature (form and audit).
We used them for policy acknowledgments in the past. We would have to wait 2-3 days for the form to be created and then would be charged $500 for the creation of the form. Adobe eSign takes much less time and there is no charge for adding new forms.
1500
That is our entire employee base. Once a year everyone has to sign off on the employee handbook. We also use it throughout the year for insurance forms (spousal affidavits) and Motor Vehicle Policy Acknowledgements. The last two are quite useful as they allow us to obtain multiple signatures on each form. For example, the spousal affidavit form has to be signed by the employee first, then their spouse.
1
I think you would need basic computer knowledge. The system is extremely easy to use with drag and drop features for form creation. If you are going to use the Mega Sign feature some basic understanding of Excel and your company's HRIS system would be very useful. As long as you understand how emails work, the system is pretty easy to use.
- Employee Handbook Acknowledgements
- Spousal Affidavit forms for Health Insurance
- Motor Vehicle Policy Acknowledgement with additional signature from Insurance authorizing use of vehicle
- The work flow of the forms for multiple signatures
- Management was impressed with the Mega Sign feature
- At this time, we cannot think of any other ways we could use the services but would be interested in other's suggestions.
Yes
We were using Silk Road systems for our policy acknowledgements. They would not allow us to create our own forms and charged us for every form they created for us. It was not only expensive, it was time consuming as it could take a couple of days to a couple of weeks to create the form. Adobe eSign allows us to create our own forms with a very simple drag and drop feature.
- Price
- Product Features
- Product Usability
The single most important factor in our decision was the fact we could create our own forms at no additional charge and that the forms could be created in a matter of minutes as opposed to a matter of days. The ease of use of the product also played a large part in the decision.
I don't think that we would change the process unless it would be that we looked at Adobe eSign first. It was by far the best value for the money that we found and was super easy to use. We have never regretted the decision to go with this product and it has worked really well for us.
- Implemented in-house
No
Change management was minimal
Change management was not a part of this implementation at all. We were looking for a way to get policy acknowledgments digitally signed with a legal audit trail. We were also looking for a system we could create forms on our own and could mass launch a request for several people to sign.
- Initial Training
- Setting up users permissions
- Getting company to sign off on the product
No
I did not know it was available. I think that this would be something I may or may not be interested in depending on the price of product. If the price was reasonable I think it would be worth it. If the price is too expensive I don't think I could justify the cost to the company.
No
When we were first getting started with Adobe, the person that was assigned to our implementation was fantastic. He took the time to walk me through all the processes and options and was very patient with me when I called with numerous questions. When the time came to launch the product he was available with just a phone call.
- Creation of Forms
- Megasign Feature
- Tracking status of forms
- Printing out forms once completed - too many clicks
- Intitial use of multi signatures on one form (once I did a few it got easier)
Yes, but I don't use it
November 05, 2013
User management needs work.
Score 9 out of 10
Vetted Review
Verified User
- EchoSign handles the ability to manage signatures and the overall signing process very well.
- EchoSign handles the ability to add smart tags to all types of documents for easy generation and usage
- EchoSign document management is both searchable and easy to use
- Integrates well with multiple systems, including Salesforce.com
- User management needs work; for adding users it is fine however to edit users or remove them, it is lacking. Cannot send mass emails to users or get any kind of user history such when/who created/de-activated.
- We don't currently measure anything specific around use of this tool, we are awesome like that, however I do know reps and legal spend far less time getting signatures than in the past.
- We have a tangible audit trail for each one of our documents signed using EchoSign.
75
Sales team sending out sales contracts, Legal and administrators who support our executives.
1
While we have 1 person it is far from a full time job. It is a Business Analyst position but could be done by any admin role. Could also be maintained by a superuser operations role.
- It shortens the contract/legal document signature cycle time.
- Allows for tracking where the document is in the signature process as well as sending reminders to all parties.
- Adds a robust audit history to each document.
- We used it for a very signature heavy internal project approvals that had to be linked to certain signatures on the doc and be signed in any order . While not innovative, it was good to see EchosSign was up to the job and we have templates for later use.
- I am hoping we will use for vendor contracts, employment contracts and our corporate credit card, among others.
We were not using another software package and were just faxing contracts back and forth
- Product Features
- Product Usability
EchoSign was far and away much easier to use than DocuSign at the time.
If re-doing the vendor evaluation for an esignature solution, we would conduct more in-depth comparisons and add other vendors to the mix. While I know we would have made the same choice in going with EchoSign, it would have still given use more detailed data for future reference.
- Implemented in-house
Yes
We only used the web based version and not the Salesforce.com integration however still opted to use with just Legal team first then moved on to implement with Sales team Over time we added partner, executive assistants and marketing.
Change management was a minor issue with the implementation
We implemented with Legal team first then we rolled out to Sales and I think we did a good job with change management.
- Using the role based signatures.
- Self-taught
Yes but still need training for end users especially if you have not set up smart tags and users have to drag signature blocks and other data into the legal documents.
I have now implemented EchoSign twice, once using web only with no integration with any system and the second time integrated with Salesforce.com. While the first, non-integrated implementation was much easier, the business value associated with the integration to CRM system to much more. The automated file attachment of the signed contract is just one small example of how this integration saves the sales time clicks and time.
No - we have not done any customization to the interface
No - we have not done any custom code
We have not done any customization to the UI or anything else as there as not been a need for it with the simpler and easier requirements of the first implementation and now with the second implementation using the agreement templates and built-in data mappings as part of integration setup, no additional customization has been necessary.
The one item we are considering is on the salesforce.com side.
The one item we are considering is on the salesforce.com side.
No
They don't currently offer premium support
Yes
The bugs I have logged were classified as product enhancements, which to be fair were more product limitations. EchoSign support offered to escalate up to product management and told me to log an idea.
I was in the midst of trying to do multiple more complicated documents, I had to log multiple support cases. One of the cases I logged was asking how to setup a document with very specific and somewhat complicated requirements and how to do that in EchoSign.
While he ultimately referred me to their training module for their smart tags, which was appropriate, he did respond very quickly to my questions with detailed information, including samples, regarding how to solve my issue when he could have just sent me to training or documentation.
While he ultimately referred me to their training module for their smart tags, which was appropriate, he did respond very quickly to my questions with detailed information, including samples, regarding how to solve my issue when he could have just sent me to training or documentation.
- Eventually we will integrate with Salesforce.com.
Yes, this is a standard integration.
Lower per license rate for the contract term.
Be willing and able to walk away to get a better price.
2013 Update:
They are losing customers due to their previous outages so they are slightly more willing to work on price.
2013 Update:
They are losing customers due to their previous outages so they are slightly more willing to work on price.