Broadvoice for worry-free VOIP
Broadvoice is our VOIP provider for our company. It is used on a daily basis for our phone service, both incoming, outgoing, and …
Starting at $10 monthly, 12 or 36 months per seat
View PricingOverview
What is Broadvoice?
Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.
Recent Reviews
Awards
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Popular Features
- Message alerts (84)8.484%
- Answering rules (90)8.383%
- Call park (81)8.282%
- High quality audio (77)8.080%
Reviewer Pros & Cons
Pricing
b-hive Standard Seat - Call Paths
$7
Cloud
per month
b-hive Metered Seat Cloud PBX
$10
Cloud
per month per user
b-hive Pro Seat - Call Paths
$10
Cloud
per month
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.broadvoice.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 monthly, 12 or 36 months per seat
Product Demos
Broadvoice VOIP Mobile App Demo 2020
YouTube
Broadvoice VOIP Desktop App Demo 2020 - Communicator
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Broadvoice?
Broadvoice simplifies communications for small and mid-market businesses with cloud communications solutions that deliver enterprise-class features as an affordable managed service. Broadvoice’s b-hive unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS) solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ evolving needs. Broadvoice is also known for its industry-leading installation, support and the award-winning Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe.
Broadvoice Benefits:
- 100% SLA
- 24/7 customer support
- Onsite or paid professional installation
- Dedicated onboarding specialist
- Risk-free cancellation within 30 days
- Multi-level portal administration
- Mix & match seat types
- Integration with Salesforce & Microsoft Teams
- Call path pricing options
- Overhead paging
- HIPPA compliant platform
- Unlimited international calling
- SMB call center features
- Complimentary VoIP readiness assessment
Broadvoice Features
- Supported: Voice Calling – Call placing and receiving on any device, regardless of location.
- Supported: Messaging – Team communication with 1:1 and group messaging, and customer communication using SMS.
- Supported: Video – Conferencing for up to 50 video participants.
- Supported: Virtual Contact Center – Call queuing and routing, real-time monitoring, and detailed analytics.
- Supported: SIP Trunking – Preserves a PBX investment and reduces costs by replacing landline with VoIP.
- Supported: Call Path Pricing – Reduces license costs by paying only for the call volume needed rather than the total number of seats.
Broadvoice Screenshots
Broadvoice Integrations
Broadvoice Competitors
Broadvoice Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Broadvoice Downloadables
- The new workplace will be a hybrid of in-person and virtual. Broadvoice b-hive provides a single solution for voice, messaging, and meetings to simplify interaction.
- Small-to-medium businesses need to respond quickly and effectively to customer calls. Broadvoice’s b-hive Virtual Contact Center offers tools to deliver remarkable customer interactions like a big brand with the ease and affordability of a cloud-based service.
- An existing phone system does not need to be replaced. Elastic SIP trunking provides the flexibility to realize the benefits of a modern IP PBX today while enabling the user to upgrade to cloud PBX or unified communications solutions in the future.
Frequently Asked Questions
Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.
Broadvoice starts at $10.
Reviewers rate Hosted PBX and Message alerts and Centralized communications management highest, with a score of 8.4.
The most common users of Broadvoice are from Small Businesses (1-50 employees).
Comparisons
Compare with
Reviews and Ratings
(441)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Users of this product have found it to be incredibly versatile and useful in a variety of situations. Many customers have praised its ability to streamline their workflow by providing efficient solutions to common problems. One use case that has received positive feedback is its integration with other software platforms, allowing users to seamlessly transfer data and collaborate with colleagues. Another key use case is the product's advanced analytics capabilities, which have helped businesses gain valuable insights and make data-driven decisions. Additionally, customers have noted the product's user-friendly interface, making it accessible to individuals with varying levels of technical proficiency. Overall, this product has proven to be a valuable tool for optimizing productivity and improving effectiveness across different industries.
Attribute Ratings
Reviews
(1-25 of 114)Companies can't remove reviews or game the system. Here's why
May 02, 2024
Broadvoice for worry-free VOIP
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
90%
9.0
April 24, 2024
Broadvoice, great value and product
Score 9 out of 10
Vetted Review
Verified User
63.33333333333333%
6.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
April 22, 2024
New User!
90%
9.0
88.57142857142858%
8.9
45%
4.5
80%
8.0
80%
8.0
90%
9.0
N/A
N/A
N/A
N/A
80%
8.0
April 12, 2024
Broadvoice Serves a Purpose
Score 7 out of 10
Vetted Review
Verified User
N/A
N/A
37.5%
3.8
45%
4.5
50%
5.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Score 8 out of 10
Vetted Review
Verified User
53.33333333333333%
5.3
60%
6.0
N/A
N/A
100%
10.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
April 10, 2024
Try it!
50%
5.0
35%
3.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
April 04, 2024
Broadvoice is a great valued partner in our enterprise.
Score 10 out of 10
Vetted Review
Verified User
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
April 03, 2024
works but could be smoother
50%
5.0
40%
4.0
30%
3.0
35%
3.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
100%
10.0
85.71428571428571%
8.6
100%
10.0
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
March 31, 2024
My Broadvoice Review
Score 10 out of 10
Vetted Review
Verified User
33.333333333333336%
3.3
75%
7.5
50%
5.0
100%
10.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
March 26, 2024
Broadvoice is an INTEGRAL part of our everyday business!
Score 10 out of 10
Vetted Review
Verified User
95%
9.5
90%
9.0
100%
10.0
90%
9.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
March 20, 2024
Great for hybrid work!
100%
10.0
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
100%
10.0
March 06, 2024
B-Hive is the Best!
100%
10.0
100%
10.0
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
March 01, 2024
Customer Service
Score 10 out of 10
Vetted Review
Verified User
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
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N/A
N/A
February 29, 2024
Review for Broadvoice!
Score 7 out of 10
Vetted Review
Verified User
16.666666666666668%
1.7
22.5%
2.3
20%
2.0
25%
2.5
23.333333333333336%
2.3
30%
3.0
20%
2.0
25%
2.5
27.5%
2.8
February 22, 2024
Great Work Broadvoice!
33.333333333333336%
3.3
37.5%
3.8
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
January 09, 2024
Great service offered
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
January 09, 2024
B-Flexible
100%
10.0
71.42857142857143%
7.1
50%
5.0
50%
5.0
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
January 05, 2024
Broadview review
100%
10.0
100%
10.0
50%
5.0
100%
10.0
N/A
N/A
100%
10.0
10%
1.0
N/A
N/A
50%
5.0
January 04, 2024
Broadvoice brings it to the table for small biz
Score 10 out of 10
Vetted Review
Verified User
93.33333333333334%
9.3
87.14285714285714%
8.7
80%
8.0
80%
8.0
80%
8.0
90%
9.0
N/A
N/A
80%
8.0
N/A
N/A
December 29, 2023
Broadvoice review in detail
Score 10 out of 10
Vetted Review
Verified User
100%
10.0
95.71428571428571%
9.6
100%
10.0
100%
10.0
N/A
N/A
N/A
N/A
100%
10.0
100%
10.0
50%
5.0
December 15, 2023
New school SIP for an old school PBX
N/A
N/A
12.5%
1.3
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
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N/A
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December 06, 2023
Remote worker for Broadvoice!
N/A
N/A
61.25%
6.1
50%
5.0
25%
2.5
N/A
N/A
N/A
N/A
N/A
N/A
N/A
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December 06, 2023
Broadvoice for the win!
26.666666666666664%
2.7
61.25%
6.1
100%
10.0
40%
4.0
N/A
N/A
N/A
N/A
N/A
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67.5%
6.8
December 04, 2023
Thank you Broadvoice
N/A
N/A
67.5%
6.8
50%
5.0
45%
4.5
N/A
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N/A
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