SAP Concur

We are a govt contractor, Concur does a good job on managing allowable cost versus unallowable

Is a really user friendly technology that connect with SAP but the support is not as good as it used to be

Ease of use - mobile app is great

Not appropriate for travel expenses

I greatly enjoy using the SAP Concur mobile app to apply my expenses and get submitted for approval. It's very quick and user friendly tool. Our company has several users that travel and use the SAP Concur app with minimal issues or breaks. They find it very user friendly and easy to submit all their expenses and travel info.

1. The Travel and Expense records should auto sync. 2. Would like to be able to download information from the Import file. I would copy and paste from the screen. 3. The profile screen isn't user friendly.

Very happy with Concur and its functions. We have many locations all over the world. Concur provides a seamless unified experience for all employees regardless of the location.

Travel and expense intergration

There is no other competitor I’m aware of to recommend over Concur.

I think SAP Concur is excellent at Expenses and very good at integrating into ERP systems.

It really works for sales people who are on the road! Makes life so much easier and the paperwork upon return is pretty much eliminated. It also works well for folks that work remotely and may have had to previously mail in their reports and receipts. I used to photo copy all of my receipts and now I don't have to do that! I also like that when our company was going to reimburse remote workers for a special lunch, they were able to add that category to the report options and we could submit directly for that lunch. Very flexible and easy to use.

- suitable for medium or big companies since they are able to afford the cost
- not so much for a smaller company since it's expensive to use, and other cheaper alternatives are available (although less reliable)

Love the ease of use on this application. Appreciate the smart phone access. Authentication sometimes does NOT work, but, once in the application is a delight to work with.

In my organization we use it to reimburse expenses made such as certification cost and travel expenses. The tool is really easy to use and straight forward. Its easy to track your requests and manage it. Its easier for managers and leaders to approve budget without going for a hazel to do it manually.

Concur is of great help in streamlining the expense report process and reduce the risk of errors for your accounting expeditions. For our company we benefit from Concur's impact on Cost Control. We use it to gain real-time visibility into employee spending to identify areas for cost savings and help the company stay within budget.

When uploading receipts and marking what they were used for. It doesn't seem to let you change things easily also. Or upload multiple receipts at once. To provide a concrete example, I travel significantly for work. In order to submit invoices for expenses, I have to separately upload 10-30 receipts. Spending 2-3 hours per trip to input all of the information into SAP Concur. For a platform with so many frequent travelers, there should be an automatic portion of this. I shouldn't have to edit each receipt. It should be able to handle a bulk upload and sort through the receipts with AI. I'm surprised that there isn't a competitor who has a solution that could save that time and headache and replace Concur. ROI-wise, let's say the average traveling business person is making $75/hour and is traveling 2x per month. Let's say the quicker employees can do their expense report in 1 hour - that is $75 per report. Now for a large enterprise, let's multiply that by 500 traveling employees per month at 2x per month. That's $75,000 monthly in employee time that could be saved and directed towards revenue-generating activities if a competitor came along and had a good system for sorting the receipts automatically.

Concur Travel and Expense encompasses an easy-to-use solution for booking a business trip and declaring the expenses related to it. It's very straight-forward, efficient and has all the needed functionalities

- suited for corporate travellers that have related and linked corporate cards

- less appropriate for infrequent travellers where cash advances are required

Travel and expense end to end

I recommend everyone on my team who is traveling download the mobile app to more easily track their receipts.

Well suited:
To book hotels and travel (rail/air tickets) in accordance with company policy
More transparency and visibility in the process of claiming and reimbursing the expenses
Less suited:
Receipts scanning option in the app is not that much efficient

When traveling for consults or conferences Concur Travel & Expense Management is ideal

I like being able to use the app for creating expenses note and taking pictures of my receipt; it saves time.

The handling of receipts right after purchase is genius. Also the matching against credit cards transactions is really helpfull.

Very good for travel expenses