Exclaimer Signature Manager Exchange Edition Reviews

9 Ratings
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Score 7.7 out of 100

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Reviews (1-5 of 5)

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February 23, 2020
Sam Othman | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have over 30 brands under our main umbrella, with a single user looking after many of these brands as once. This can cause headaches when trying to separate our branding, especially when sending emails. It would look very unprofessional if we were to send an email out with the wrong signature or domain name. Exclaimer Signature Manager Exchange Edition has helped us to set a default signature but also allows the agent to optionally choose a different signature, depending on the type of correspondence required.
  • Creating reusable signature templates
  • Allow the user to preview the signature before sending
  • The interface for creating the signatures is a little buggy
Exclaimer Signature Manager Exchange Edition has been a fantastic tool for us for a lot of years. It has done exactly what we have required in terms of being able to set specific signatures for each brand, and keeping that separation between our divisions. We are, however, now looking to move the majority of our organization's computer systems to the cloud. We are going to be looking into Exclaimer Cloud Edition to help us handle this leap.
We have never needed to contact support other than to purchase upgraded versions. Our dealings in these instances have been straightforward and professional. The team was prompt in coming back to us with quotes and seeing the upgrade through from end to end, payment to deployment. I guess it is a testament to the system itself that we haven't had to contact them for support related queries.
Read Sam Othman's full review
November 30, 2018
Derek Schroeder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Exclaimer is utilized to replace Outlook desktop-level signatures. Where normally every user needs to configure a signature (properly) and conform manually, Exclaimer forces structure and accuracy at the server level. No more configuring Outlook manually just set up the software for Exchange and ready the template. After some testing/vetting, the signature is set up for all users specified automatically.
  • Automated server-level signatures for all users.
  • Decrease user customization and enforce structure.
  • Remove steps on workstation configuration and reduce issues when signatures do not work properly on clients.
  • Requires updates to keep up with Exchange as it's updated (expected).
  • Can cause issues with Exchange mail flow if software has issues.
Exclaimer is well suited for any organization with an Exchange or 365 email system. It connects to the server and adds signatures with ease. Updates to signatures can be made quickly and easily for hundreds of users at the same time, so the software is very scalable for businesses of any size (or growth).
Read Derek Schroeder's full review
October 16, 2018
Ryan M Kimbrel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Exclaimer is being used by our entire organization. It standardizes the email signatures for everyone. We have included monthly a focus topic for marketing purposes, such as cyber awareness, life insurance, etc. It syncs with our Azure Active Directory and works via the "cloud", so I can assign to specific staff or groups.
  • Azure Active Directory integration - has setup wizards for all the processes.
  • Easy to use editor to create the signatures.
  • Updates come out every few months with new features.
  • Installation on local computers is tedious. They give the option of sending a link to staff to click on to download and install themselves. Or you can do an install behind-the-scenes, but this doesn't update on its own. Would like some sort of auto-updating process.
This is well suited for agencies that wish to standardize their email signatures. For those agencies with liability/errors/omissions potential, having the same signature on all outgoing email reduces risk.
Read Ryan M Kimbrel's full review
September 12, 2016
Debbie Johnson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our entire organization uses Exclaimer Signature Manager. We have multiple templates set up, about 10, for each classification of employee. Every user get their own signature loaded automatically on reboot and then secretaries here get their boss's signatures loaded to use with on-behalf-of rights in Microsoft Exchange and Outlook. Everything is automated for the users.
  • Everything is automated for the users, so the signatures are always on the emails and are consistent across our organization.
  • Templates are easy to make and apply.
  • The integration with Exchange & Outlook is easy.
  • While the templates are easy enough to design, we have a similar template for each classification of employee (e.g. manager, secretary...) and it would be nice if there were a master template so that if you edited something basic it would automatically apply to all the sub-templates based on that master. Instead, you have to edit every template individually.
  • Using Exclaimer on Citrix worked well until we upgraded to XenApp 7.6. There are issues with the signature synch manager not always running - thus not updating or loading the signatures on this version of Citrix. We have worked with Exclaimer support, but they state it's a Citrix issue. This issue is still unresolved for us.
I think Exclaimer's Signature Manager works well anywhere where you want to make your organization's signatures uniform. It helps with branding your company. It presents a professional image. Consistency is the key to being remembered. Exclaimer makes all of that automatic. I would simply caution each organization to try to limit the number of templates you create to 10 or less. Otherwise editing and maintaining consistency across the board becomes a problem.
They know their own product really well and can help with that, but integration issues are a glaring missing element in their support training or knowledge base. Basic installation, template creation and edits are fully supported by capable folks. We often to open an email ticket, then schedule a phone call in a day or two for support assistance, but we've never had an "emergency" signature issue, so that hasn't been a big deal to us.
Read Debbie Johnson's full review
July 28, 2017
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Exclaimer to deliver a consistent email signature across the organization. I was tired of varying email signatures and colors, NONE of which added value to our brand and often times were at odds with our culture and core values. It also allows us to conduct different offerings at the end of each email and change them out monthly.
  • Simple to use
  • Easy to implement
  • Fast integration
  • cost effective
  • Varying degrees of service, depending upon who answers the call.
Any company that is looking to manage its brand and how consumers \ clients \ customers see communications from your company.
Additionally, if you are curious as to the pulling power of the last line of your email signature you can change this out instantly to test messaging.
Read this authenticated review

Exclaimer Signature Manager Exchange Edition Scorecard Summary

What is Exclaimer Signature Manager Exchange Edition?

Exclaimer Signature Manager Exchange Edition adds signatures to all email that’s processed by the user's Exchange server. This means every email, even messages from mobile devices, can have full, dynamic, professional signatures.

Users can add the signature content they’ve designed to emails according to rules they control. Because it’s added at the server, it is guarantee that the disclaimer will be applied to all emails. Data for the dynamic fields can come from the message, sender, recipient or even a social media profile.

Recipient-based rules let users define which emails get which signatures using the vendor's system of policies. All updates are applied instantly. The vendor promises users could show something like their most recent Tweet in a social media feed with up to the second accuracy. Users can also add a dynamically generated QR code, with dynamic merge fields that are personalized with each user’s details.


Categories:  Email Signature

Exclaimer Signature Manager Exchange Edition Features

Has featureSignatures are applied to emails sent from every device.
Has featureAssign different signatures to different users and departments.
Has featureCreate a separate signature for internal and external recipients.
Has featureSchedule email signatures with the time-and-date feature.
Has featureSuppress unpopulated contact fields from the signature.
Has featureTest which signature will apply for a certain user.
Has featureEasy-to-use signature editor, preview the signature while you edit.
Has featureMake signatures come alive by adding a photo to users’ signatures.
Has featureChoose from web-hosted or embedded images.
Has featureHTML signatures added to plain text emails.

Exclaimer Signature Manager Exchange Edition Screenshots

Exclaimer Signature Manager Exchange Edition Video

Design, control and manage email signatures across your entire organization with the Exclaimer Signature Manager Product Suite. Give your users the most consistent, professional and legally compliant email signatures for Microsoft Exchange.

Exclaimer Signature Manager Exchange Edition Downloadables

Exclaimer Signature Manager Exchange Edition Competitors

Exclaimer Signature Manager Exchange Edition Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Exclaimer Signature Manager Exchange Edition Support Options

 Free VersionPaid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Video Tutorials / Webinar

Exclaimer Signature Manager Exchange Edition Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Countries:All
Supported Languages: English, German

Frequently Asked Questions

What is Exclaimer Signature Manager Exchange Edition?

UK company Exclaimer offers Signature Manager, an email signature application. The vendor offers an edition for Microsoft Exchange, Microsoft Outlook, and Microsoft Office 365.

What is Exclaimer Signature Manager Exchange Edition's best feature?

Reviewers rate Support Rating highest, with a score of 10.

Who uses Exclaimer Signature Manager Exchange Edition?

The most common users of Exclaimer Signature Manager Exchange Edition are from Mid-size Companies and the Insurance industry.