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EZ Texting

EZ Texting

Overview

What is EZ Texting?

EZ Texting offers a text marketing solution used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.EZ Texting Key Features EZ…

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Recent Reviews

TrustRadius Insights

EZ Texting has been widely used by customers to send reminders and promotion messages. Users have found the platform effective for instant …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

2 videos

EZ Texting Review: Keeps The Masses Informed With Ease & Low Cost
02:08
EZ Texting Review: Proven ROI, Easy Use
04:31
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Pricing

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Launch

$25

Cloud
per month

Boost

$75

Cloud
per month

Scale

$125

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eztexting.com/pricing?utm_s…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $25 per month
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Product Demos

How To Create A Mass SMS Text Message in 1 Minute | EZ Texting Demo

YouTube

EZ Texting Text Marketing Service

YouTube
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Product Details

What is EZ Texting?

EZ Texting offers a text marketing solution used by businesses to connect with their audiences. It can be used to send promotions, promote a new product, build brand awareness, or drive traffic to websites or storefronts.


EZ Texting Key Features


EZ Texting's features are designed to enhance the effectiveness of text marketing efforts. Some include:


  • Two-Way Messaging: Allows customers to reply to messages, ask questions, or provide feedback, creating opportunities for meaningful engagement and dialogue.

  • Mass Texting: Personalized messages sent to large groups of contacts with just a few clicks, maximizing reach and engagement.

  • Keywords: Unique words or phrases that customers can text to a designated number, triggering automated responses or actions and streamlining communication and engagement processes.

  • Generative AI: AI Compose and Team Inbox allows businesses to craft personalized messages and manage customer interactions.

  • Text Templates: Pre-written content in-app for customer communication, saving time and ensuring consistency in messaging.

  • MMS Edge: An image library and image editing tool powered by Shutterstock.

  • Contact Management: Contact list management, where contacts are organized into groups for targeted messaging.

  • Personalization: Engaging and relevant messages that use the recipient's name, location, or other custom fields.
  • Growth Tools: QR codes, Keywords, Sign-Up Forms, and Click-to-Text to grow a contact list.
  • Scheduling: Campaign planning with scheduled messages to be sent at the optimal time for maximum impact.

  • Integrations: EZ Texting connects to apps like Zapier, Constant Contact, Hubspot, Mailchimp, and Squarespace.

  • Analytics: Real-time tracking for text campaigns with analytics and reporting tools that monitor delivery rates, click-through rates, and conversion metrics.

  • Compliance: EZ Texting provides built-in compliance guidance to help navigate the legal landscape of text marketing.


EZ Texting Features

  • Supported: Group Texting
  • Supported: Two-Way Texting
  • Supported: Drip Campaigns
  • Supported: Text Automation
  • Supported: Text Scheduling
  • Supported: Reminder Texts
  • Supported: 10-Digit Local Number
  • Supported: Dedicated Short Code
  • Supported: A2P Messaging
  • Supported: Text-Enabled Landline
  • Supported: Toll-Free Number
  • Supported: Contact Management
  • Supported: Groups & Segmentation
  • Supported: Unlimited Keywords
  • Supported: Sign-Up Forms
  • Supported: Click-to-Text Generator
  • Supported: QR Codes
  • Supported: Shutterstock Media Library
  • Supported: Image Editor
  • Supported: API Access
  • Supported: Integrations
  • Supported: Link Shortener & Tracker
  • Supported: Campaign Reporting
  • Supported: Contact-level Reporting
  • Supported: AI Compose
  • Supported: Team Inbox
  • Supported: Teammate Manager
  • Supported: Managed Accounts

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor

EZ Texting Video

EZ Texting's feature set includes automation and AI tools, registration and delivery speeds, and transparent pricing.

EZ Texting Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Mobile Web
Supported CountriesUnited States, Canada

Frequently Asked Questions

EZ Texting starts at $25.

SimpleTexting, Twilio, and Attentive Mobile are common alternatives for EZ Texting.

Reviewers rate Usability highest, with a score of 8.6.

The most common users of EZ Texting are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(374)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

EZ Texting has been widely used by customers to send reminders and promotion messages. Users have found the platform effective for instant communication, enabling quick responses and feedback. Organizations have leveraged EZ Texting to share motivational quotes, send deadline reminders, enhance sales, boost traffic, reduce missed appointments, and gather feedback. It has proven valuable in keeping clients informed by utilizing AI for reminders and saving time. The service has also served marketing purposes well, providing reliable text messaging capabilities for important updates or offers.

Efficient Contact Organization: Users have appreciated the feature of creating unlimited groups to efficiently organize contacts, allowing for seamless management and segmentation. This functionality streamlines communication by enabling users to tailor messages based on specific group characteristics or interests.

Time-saving Templates: The ability to create templates for future use has been well-received by users as it saves time and effort in crafting repetitive messages or campaigns. By having pre-designed templates readily available, users can quickly send out consistent and professional-looking communications without starting from scratch each time.

Effective Message Tracking: Users value the creation of trackable links, enabling them to monitor message effectiveness and make data-driven decisions for optimization. With this feature, users can analyze metrics such as open rates and click-through rates to refine their messaging strategies and improve engagement with recipients.

Character Limitation Struggles: Users have encountered issues with the strict character limits, particularly when differentiating between SMS and MMS messages. This limitation has hindered their ability to effectively communicate detailed information, leading to frustration in message composition.

Desire for Advanced Filtering: Some users have expressed a need for more sophisticated filtering options within groups. They desire the capability to send messages selectively to specific groups while excluding certain members, enhancing their control over targeted communication strategies.

Challenges with Copy and Paste Feature: Multiple users have reported difficulties with the copy and paste feature when uploading contacts. This obstacle forces them into a laborious process of manual adjustments in CSV files, resulting in inefficiencies and wasted time during contact management tasks.

Attribute Ratings

Reviews

(101-125 of 257)
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Josh Edney | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting for attendees to text keywords in to get information (like sign-up links). We have found this easier than trying to get people to sign up on paper or iPads. We also use EZ Texting to send reminder links to leaders to submit reports.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have been using EZ Texting for 3 years, as an effective way to communicate with our employees. During winter, we are able to send weather alerts such as shut-downs, or delays. Our employees are also able to send us texts to inquire about information during their employment. We also have a keyword set up for applicants to request online applications.
Christopher Payne | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We were looking for a replacement for having iPads on-site for customer acquisition forms. What we decided was that having users text a shortcode to access the forms via their mobile device was an easier, on-the-go solution, reducing technical debt, and preventing us from having to buy new hardware to maintain our workflow. We're a portfolio of brands and two of our brands used EZ Texting at many activations.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use it to communicate with retail sellers in stores. We send them updates on key products and other programs. It helped us during Covid 19 with sharing product news and other key details without being able to see them in stores.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting is used in our company to offer shifts to our employees as well as send shift reminders. We send bulk texts to our employees about current shift availability as well as remind them about their current shifts.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to offer patient appointment scheduling via text. We originally planned on all of our employees taking turns being on call to answer texts, so that we can communicate with patients in order to book their appointments during most/all hours. Because of some glitches with EZ Texting, we are not using it as much as intended. So we have just one employee using it now (our receptionist) to schedule appointments via text. Patients do enjoy being able to text. It works great when used by just one person on one device, so we use it at our reception desk. We wish we could use the app/our phones and other computers to "tag team" the patient texting but, unfortunately, this does not work with EZ Texting (because the replies do not show up on all devices...the texts do not sync across multiple devices, even though they're all logged in to the same account).
May 18, 2021

Highly recommend

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Mass marketing is hard and expensive. We use EZ Texting to stay in touch with our attenders.

We use it to advertise events and the keywords allow people to sign in at services and sign up for events.

We love how simple a text can be and the short code just adds to the user experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a chiropractic office and use EZ Texting to communicate with our patients about their upcoming appointments and rescheduling and/or a change in office procedures. It has been very helpful and decreased our missed appointments, and we find it interesting that people would rather text before calling. Overall it has been very helpful to our office.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to connect Black voters with the information and issues that are more important to them. We broadcast to our subscribers across our 12 states to provide state-unique messaging to promote civic engagement and organization. It helps us meet our people where they are in the real world, which is usually on their cellphones.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We love using EZ Texting. It is such a helpful service for our college in being able to communicate with both lead prospects as well as our current student body. It is by far the communication process that gets the best responses from our audience. We couldn't be happier with our account with EZ Texting.
Ben Caplan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting is being used just by one department, Guest Services. The fantastic thing is it allows us to message customers on either a recurring basis or a one time occurrence. It has allowed us to better communicate, thus increasing customer satisfaction and referrals. The ease of use has allowed us to quickly implement this into our business.
Mike Monteiro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
EZ Texting is being used by both our sales departments and our customer service departments. It helps send reminders of upcoming recruitment meetings as well as follow up for the sales department. The customer service department uses it as reminders for upcoming important deadlines for customers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use EZ Texting to stay in direct contact with our clients. Realizing more and more people are staying away from email, we wanted to find a communication avenue that would be efficient and effective and capture the attention of our client community. So far the results have been amazing. The response rate has been the highest we’ve ever seen with any of our campaigns and will play a bigger role in our future marketing strategies.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using EZ Texting for recruiting. We use it for initial contact when applicants send in their resumes. It has sped up the response time and increased the number of responses. It is used by Human Resources only.
It solves communication issues. Applicants reply to texts more than they answer the phone or return calls.
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