Overview
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Truly a game-changer for any sales rep looking to improve performance.
HubSpot Sales Hub blew away every expectation I ever had!
“HubSpot Sales Hub Goes Beyond CRM With Powerful Workflows And Automation.”
Critical Tool for People in BD
HubSpot, less features than SFDC but also cheaper!
HubSpot is the top spot in sales tracking and management.
Easy to use
Great solution for sales team on the road
Highly Recommend HubSpot
We love HubSpot Sales Hub
80% more reach outs because of an organized platform
Organize your workflow & increase outreach with HubSpot Sales Hub
Absolute Growth, the right way
HubSpot Sales Hub for Customer Experience
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Reviewer Pros & Cons
Pricing
What is HubSpot Sales Hub?
HubSpot Sales Hub is designed to eliminate friction by bringing tools and data together on one platform. The solution boasts email tracking and templates, and call tracking & recording.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Tech Details
- FAQs
What is HubSpot Sales Hub?
HubSpot Sales Hub Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
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Reviews and Ratings
(509)Attribute Ratings
Reviews
(1-25 of 81)HUBSPOT WORKS FOR ME!
- orders contacts
- tasks and notes
- different stages of pipeline
- upgrading customer subscriptions is difficult
- email contacts should link to all related deals automatically
- too many default fields to fill in on deals
The attention to detail in the platform helps me save time and reinvest that time in building meaningful interactions with my clients. Certain small things like simply entering the word "Call" when creating a new task, it's automatically going to pull up the option to call the client in one single click when you are going through your task at the time that it's due.
Also, when I'm creating a sequence, being able to easily customize and personalize it makes all the difference. As long as the customer's information is correctly entered in Hubspot, the system will gather their first name, company name, etc and enter those where I ask it on the email. Making my job just that much easier and giving my prospects a more personalized approach, without any extra effort from my end. This truly has been a game changer in my work and has helped me attract many more clients.
- Email Sequences
- Task Management
- Integrating with other software
- The help/learning section could be a little overwhelming since it's just so huge.
- Deal Creation
- Tracking Sequences and success/conversion rates
- Keeping everything all in one platform to reduce the number of clicks when logging a task
- Giving more options to auto remove contacts from sequences - like when a call is connected or a meeting is scheduled
- It facilitates the organization, communication, and tracking of leads for sales reps.
- It has sales user activity sorting, playbooks, meeting links, and roll-up businesses.
- It's adaptable, keeps track of finances, and works with various programs.
- It's significant but too expensive for large teams.
- In some cases, automation can improve usability.
- It should offer live chat to free users.
Great solution for sales team on the road
- Clean up contact data, duplicates, etc.
- Easily find contacts by company, and custom fields (we use a customer type field)
- Assigning tasks
- Sequences are limited
- Pay per contact
- App has limited functionality
Highly Recommend HubSpot
- call metrics
- organizing lists
- sorting metrics alphabetically
We love HubSpot Sales Hub
- customer service
- Help
- Organization
- server issues
- contact duplication
- some automations
Absolute Growth, the right way
- Scheduling
- List new leads
- Keep track of deals
- A little slow
- A few glitches from time to time
- The in browser calling is almost okay
HubSpot Sales Hub for Customer Experience
- Reports
- Ticket management
- Task organization
- Sometimes HubSpot Sales Hub has some speed problems
- Contact merging could be easier
- Ticket view filter UI is a bit unintuitive - specifically, the ticket properties aren't alphabetized but laid out in somewhat random order, and there doesn't seem to be an option to change that
First year of HubSpot Sales Hub review
- Using templates for marketing emails
- Setting up daily tasks
- Work flows
- We need automated emails (workflows) for clients who do not have deals, this is a big issue
Good software for small business
Isn't it what we need in small businesses? Customize it, organize a large number of customers outcome, and able to make connections to the customers via Omni channels.
- Customize it they way your business needs
- Collabrate with team work
- Dashboards, you can see the outcome of every week or month
- I think it cliche at communicate at 3rd party apps
Sequences save the day!
- Automated email sequences
- Batching tasks with queues
- Connecting customers to other customers, companies, and tasks
- Assigning tasks in a sequence to the proper person, not just the person who activates the sequence
- Inability to text customers and track with same functionality as email is a big missing
I love HubSpot! Best CRM out there!
- Email Sequencing
- Meeting Booking
- Task Management
- Better Sales Nav integration
- Gong integration
- note taking
HubSpot Sales Hub Review
- Integration of other outreach software
- Easy and user friendly landing page and functionality design
- Customer service and training
- Glitchy aspects where some things aren’t saved the first time around
- Some integrations can not work the best
- I would like to see more base cases of other users that are using the platform to its fullest capability
I Use HubSpot Sales Hub Every Day
- Sequencing Emails.
- Filtering contacts.
- CRM management.
- Being able to Merge Companies while connected to Sales force would help us.
- Some way to confirm Email and or Phone # information.
- Visibility into some of the marketing properties if you are in HubSpot Sales Hub.
Hubspot Sales Hub: You will be glad you said YES
- Communications - Chat, Emails, Tracking, Snippets, Templates, etc. These tools keep our team connected to the clients and make our team more connected to each other at the same time.
- Automation - Sequences, Workflows, Meetings, etc. TIME SAVINGS! Data entry and follow-up tasks BEFORE our transition to Hubspot were abysmal compared to what we have now.
- Customizations - Deals, Contacts, Reports, etc. Being able to Co-Create these helps tremendously!
- DAYS OF THE WEEK/TIME:
- Few things in Hubspot can be categorized by the DAY OF THE WEEK. It's always just the numbered date. In terms of automating a Sales team where someone gets leads on a specific DAY of the week, "Monday", this could improve. Does that make sense?
- TICKETS:
- Maybe it's just me... but after 2 years of using Hubspot, I still don't understand this Ticket structure versus just using TASKS.
- Again, maybe it's me. We do not use Tickets EVER and I don't see how things would be different if we did.
- ACTIVITY FEED:
- This seems to be glitchy and often gives notification of, "Someone Click, Opened" blank... I understand this often happens because more than one person is on that email thread... Could this be fixed that if we do not know who "Someone" is, that instead it at least would list the EMAIL ADDRESS if not the name?
- CONTACTS PAGE:
- I love this page, but this has nothing compared to using LISTS. Using the Lists feature is likely the best way to really find a detailed list of clients. I wish the Contacts page was able to have some more Filtering Functionality across other properties such as Deals or Activities as the LISTS feature can do.
Hot, fast, reliability: the little HubSpot that helps our Sales grow and provides all the sales and marketing reporting data that's fit to print!
- Customizing of user view on a per-user basis is easy and extensive
- Ease of reporting including built-in reports and endless possibilities for custom reports, dashboards and
- Ease of scheduling, ease of calendar integration with 3rd party resources
- Extensive integration potential with myriad 3rd party resources, especially LinkedIn Navigator
- Some of the hard-coded features such as property names and options should be soft-er
- Round-robin lead rotation is designed for help desk, not sales. 3rd party add-on required.
- Tighter LinkedIn Navigator integration would be most welcome. Right now only Salesforce and MS/Dynamics will fully integrate.
HubSpot Customer and Tech Support is awesome!
Smaller organizations can grow with HubSpot, adding modules and complexity as warranted.
HubSpot Sales Hub gets the job done
- Client communication and prospecting management
- Contact and organization input using AI and open data
- Pipeline managent
- Plug-in with Outlook is a bit buggy
- Organizes deals in different stages.
- Matches emails with each deal for tracking of all information.
- Has all information about a deal in one place so anyone can easily access it.
- It allows you to make a calendar link to book meetings.
- They have many features but any time you want to do something additional it turns out you have to upgrade or pay more for that feature. Other CRMs offer a lot of these functionalities at a lower cost.
- I've tried other CRMS and one thing I loved that HubSpot does not have is that a deal will change color if an action needs to be taken or if next steps are due. In HubSpot you literally have to go into a deal and see what needs to be done.
- Tasks are shown on a list on the top right hand corner, but if a task passes its due date it doesn't remind you to do it later on.
- Ease of Use
- Ease of Implementation
- Can Be Used Across Departments
- Customization
- Basic Functions Require Pro or Enterprise License
- Meetings link! Way better than other software we have used!
- Forecasting and pipelines! They work well and the HubSpot team listens to feedback and changes or updates things consistently to make it easier and better for the user.
- Tasking within workflows! It gives marketers and managers peace of mind that we can use automated internal emails with tasks and things based on deal stages.
- More reporting features-- they have great ones but more chart options would be great
- Ability to have the sales team be an owner of a meetings link vs one person but still doing a round robin.
Fortune Is in the FOLLOWUP
- CRM is very well integrated
- Dashboard is simple and helpful
- Knowing page views, contacts, etc is integral
- Email templates are not as robust as competitor, kvCORE
Four years in and still happy!
- Deal Pipeline: Easily allows us to track big picture.
- Email templates/integration with Gmail: Saves countless hours for customer service reps.
- Meeting scheduling: Increased our ability to set up calls with leads.
- Sales starter only allows for 2 deal pipelines per account.
- Reports could be broader/have more options.
- Mobile app lacks functionality.
Perspective from an everyday user.
- Sequences are easy to assemble.
- Contact activity is easy to follow.
- Integrates with ZoomInfo
- No queue to see tasks upcoming, but have not yet been created.
HubSpot Sales Hub: Great Resource for Customer Sales Reps
- Organizes contacts and customers well
- Sets up reminders for tasks easily.
- Integration with Outlook and other tools.
- Cleaning duplicates sometimes or finding duplicates sometimes is difficult to find and/or sort.