The social media management tool you need NOW
If you're looking to improve your social media then Zoho Social is a must. I have tried nearly all the others out there and this is by far …
Starting at $10 per month
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What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
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Popular Features
- Twitter (361)9.393%
- Content planning and scheduling (411)9.292%
- LinkedIn (357)9.191%
- Facebook (398)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Cloud
per month
Professional
$25
Cloud
per month
Agency
$200
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/social/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Social Media Management Software for Businesses & Agencies | Zoho Social
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Reviewers rate Twitter and Mobile access highest, with a score of 9.3.
The most common users of Zoho Social are from Small Businesses (1-50 employees).
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Reviews and Ratings
(512)Attribute Ratings
Reviews
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November 04, 2022
Social media that's easy to use.
I use Zoho Social for my own social media posting to build brand awareness.
- Display is very user friendly.
- Integration with Canva.
- Repeat posts
- Media Library
- Saving hashtags
- I truthfully haven't found anything missing.
November 04, 2022
Perfect for a small business!
I run a small business, and the features of Zoho Social are really helpful. I have been using the app and cloud-based media library to post, edit and track my social media posts. The cloud-based media library is especially handy as you can access your assets regardless of the device you are using. Totally recommend this tool!
- Multi-device access
- Pre-programmed hashtags
- Reporting
- Basic account isn't too good
November 03, 2022
Automated and Intuitive
I was having so much trouble keeping up with regular posts... I may find time to forward an article or post something 2-3 times a week; but with this awesome tool, I can post twice a day, plan out my schedule for the month and keep track of the "sales" posts so that I can ensure enough "value" posts in between. My audience is expanding daily, so I know it's working.
- Scheduling social media posts
- Ease of learning; very simple
- Ability to post on all platforms simultaneously
- I couldn't figure out a way to tag people
November 02, 2022
Give it a shot
We use it for content planning and scheduling our posts. We dont have to worry about timing as the software advises us the right time for our post. We had to constantly look for staff to do our posting and with this software our worries and tensions have reduced to a great extent.
- Post scheduling
- Calendar management
- Easy to use
- Tagging other people
- Dropping images/ posts from the desktop
- Better mobile UI
October 24, 2022
AMAZING Premium Service, Nothing at All For Free :/
I use Zoho Social to organize, plan, schedule, and publish content on various platforms. The biggest problem I appreciated Zoho Social for fixing is allowing me to schedule posts for my clients on LinkedIn AND Twitter which seems to be very uncommon on social media management softwares. I only used Zoho Social, and none of their other apps because that's all I really needed (Twitter management). However, I can see how integral the other software is that they offer to allow a company complete CRM service. I also loved how I could retweet tweets that my client was tagged in directly in the Zoho Social app as well as respond to messages, etc. I think this was my favorite feature.
- Their analytics are on point, updates daily (if not sooner), and shares them for each platform you have connected
- Loved how I am able to retweet directly in the platform and respond to all social media direct messages within the platform as well.
- If a photo is too large for instagram, you can crop and add filters to the image(s) before you post right in the app with no hassle.
- The button to "customize posts" was very hard to find. I got frustrated trying to locate it. I ended up having to make multiple posts with the same content to post on each platform instead of just using one button to sort everything out.
- It would be amazing if they had a video based social media such as tik tok or youtube. You can post videos on FB or IG, but they won't come as reels. There isn't a place to post IG stories either.
- When I'm tagging people in a post, they'll pull up the twitter and facebook names but no one else. So often I would post the wrong IG name and have to go back and edit the post.
We have multiple clients with multiple accounts, so we needed a platform that was quick and easy to use but had advanced features when we needed them. This was evidently exactly what we got we with Zoho Social
- Jumping between multiple accounts easily
- A well presented social calendar that's easy to manage
- A really simple interface for posting content quickly
- Scheduling threads on Twitter would be great
October 14, 2022
Simple and convenient social media mangement tool
As the person responsible for wine.co.za's social media management, I have to publish content on various social media platforms. It tends to get very time-consuming. But planning and scheduling content on Zoho Social saves me a lot of time. Since using Zoho Social, I now have more time to spend on my other responsibilities. I feel a lot less overwhelmed; in fact, I'm more productive these days.
- Scheduling of social media content for various platforms all in one place.
- Helpful, friendly customer service.
- Different ways to view social media schedule, i.e. monthly or weekly.
- Inability to tag users on Instagram photos.
October 05, 2022
Complexity Reduction
Score 8 out of 10
Vetted Review
Verified User
We use Zoho Social to create and schedule all of our Social Media weekly posts for FB, Insta, LinkedIn and Twitter. In addition we use it to respond to messages and DMs.
It also provides detailed reporting and analytics across all platforms, so that we can measure our brand growth and departmental KPIs.
It also provides detailed reporting and analytics across all platforms, so that we can measure our brand growth and departmental KPIs.
- Complexity reduction
- Reporting
- Ease of access
- Trend reporting could be easier to manage
- Calendar schedule can be a little slow to load
- Alerts could be better for post clashes
October 04, 2022
Zoho, hassle free experience
Zoho Social is easy to use and provide a single window to my SM interactions. Quite wonderful the idea itself since I used to forget uploading images in multiple sites and it was too cumbersome to open each one, attach images, type texts, upload. now all through a single click.
- Single click services
- Compilation of SM impressions
- Great user friendly interface
- The text count is not provided an only warning comes when we press button to upload.
- The hashtag count and limits to be provided while typing itself.
- Text editor is required, to make bold, italic, font change etc.
- The icon/ emoji gallery is poor.
- Need an image gallery to choose with.
- Need an editing facility on images.
October 03, 2022
Amazing App!
I use Zoho to schedule my social media posts across all platforms. The issue I have is I do not have time everyday to stop what I am doing to create a post on the spot at the peak engagement times. With Zoho, I am able to schedule out an entire week worth of posts at one time!
- Scheduling
- Analytics
- Post Engagement management
- staying connected with FB group permissions.
September 20, 2022
Time and energy saver
Zoho Social streamlines my content distribution so that one piece of media can be shared to all the main SM platforms in a few simple clicks. It has saved so much time and effort. Its features include Instagram first comment and hashtag groups which allow for better engagement at the touch of a button.
- Content distribution
- Time saving
- Metric reports on organic and paid engagement
- Doesn't cover all SM platforms
- Doesn't fully integrate with YouTube posting
- Have had issues with the permissions around Google My Business which means the posts have frequently bounced back from there
September 16, 2022
Good tool at a great price
Score 8 out of 10
Vetted Review
Verified User
We use Zoho for our corporate social media profiles. It is easy to use, intuitive and offers good value for money.
- Easy to create posts across mulitple social platforms
- Easy to edit existing posts
- Great calender view so that I can see what is going out and when
- Functionality is not as good as other suppliers
- I would like to be able to add more own (personal) IG account
- Lacks good reporting functions
Zoho Social is my daily social media scheduler for seven platforms. I use it to plan and scheduled posts over the coming month for various projects and campaigns I'm running. Being able to create and schedule posts quickly and easily is my main focus and Zoho Social provides a time saver for me because I can easily achieve this with the product. Checking analytics is also a few clicks to view all my platforms and see what 'tweaks' I may need to make.
- Allows me to create and schedule posts quickly and easily
- I can see my content calendar at a glance for the month and update for any missing spots
- Analytics show me how my posts and followers are interacting with my brand easily
September 13, 2022
Zoho Social has taken me to the next level
I use Zoho Social to promote my blog and novels on all of my social media channels. It has made things so much easier to manage what has been posted to where as well as to track the results for each post. I will use it for a while to come.
- Posting to multiple social media accounts
- Scheduling posts
- Getting analytics
- It would be nice to see more details on the free account
- There isn't anything else that I can think of
September 13, 2022
Highly Recommended
Zoho Social is very easy to use, and everything that you need to work on Social Media Management is in one platform. I use this to schedule posts, and truly, the best platform there is!
- Ease of use
- You can respond using only one platform
- Saves a lot of time
- The feature repeat post is a great one
- Maybe add WhatsApp
September 13, 2022
Perfect Platform for Managing Multiple Social Channels
We struggled with ensuring consistent posting to our social channels and did not have a dedicated member of staff responsible for managing content and scheduling. The Zoho Social platform has allowed us to streamline our social content calendar, enabling us to batch the entire month's worth of content and posts in a day to pre-schedule everything. This has allowed us to focus our energies on business development and client delivery. Highly recommend!
- Pre-schedule posts days, weeks, months in advance
- Custom reports + dashboards to quickly/easily track analytics and trends
- Provides recommendations for dates/times when posts will get most engagement
- Not being able to provide predictive analytics for LinkedIn Company pages
- While tagging companies/organizations on LinkedIn is easy from the Zoho Platform, it's extremely difficult to tag individuals in posts
September 12, 2022
Zoho Social made life at Immortals a little less busier and easy!
We've been using Zoho Social for the past 15 days to remain constantly engaged with our audience on social media. It's helped us a ton in brand awareness and posting regularly to maintain that. I can easily schedule posts for later and continue with my other tasks at hand. It's fast, super easy and efficient.
- Scheduling posts for later
- posting on all different social media
- Simple and easy to monitor analytics across social platforms
- Give an option to post a reel on Instagram, maybe like a checkbox in case of posting a video
September 09, 2022
Good option for bulk operations
Score 9 out of 10
Vetted Review
Verified User
Good option for bulk operations (posts). They need to add the support for image loading from AWS, but if you can sort out that issue it can be a excellent option for bulk postings.
- Bulk operations
- Connect multiple social accounts
- Monitor social events
- Image loading from aws
- Add short urls in bulk operations
- Bulk operations - rescheduling
September 02, 2022
ZOHO IS BEST PLATFORM FOR ALL MARKETING NEEDS
Score 8 out of 10
Vetted Review
Verified User
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! It allows you to switch easily between your social networks, schedule post according to your audience and shows everything you have scheduled to easily see the gaps. As a consultant you can switch between brands and add users with ease. This platform is a seamless process, and the functionality that enables you to customise content for each platform is a huge time-saving tool.
- Replies to messages from one dashboard.
- Super easy to connect platforms
- Post performance.
- Automated posting.
- Multiple channels.
- Saves time.
- Potentially introducing WhatsApp.
- Potentially introducing WhatsApp.
- More channels.
- The only thing I've noticed is the date of the post disappears if I edit a post. It's not sticky and has to be reset if I edit the post
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
- Ability to REPEAT POSTS IS EPIC
- Ease of creating posts
- Awesome to see the scheduled posts
- Love how many channels for social media are available
- Add TRUTH SOCIAL as a channel
- Add TELEGRAM as a channel
August 09, 2022
Highly recommended
I love the functionality you get with Zoho and recommend it to everyone. It's great value compared to similar programmes and really user friendly. It allows you to switch easily between your social networks, schedule post according to your audience and shows everything you have scheduled to easily see the gaps. As a consultant you can switch between brands and add users with ease
- Scheduling
- Add users and brands
- User friendly
- Adding TikTok would be great.
August 04, 2022
Zoho Social for the Win
Zoho Social has revolutionised the way we schedule and plan our social content across multiple platforms. The user interface is super easy to use and understand and connecting the platform is a seamless process, and the functionality that enables you to customise content for each platform is a huge time-saving tool.
- Customising content for different platforms
- Ability to schedule to Google
- Super easy to connect platforms
- Ability to upload and post IG reels.
- Change the customise content call to action to a different colour (it's hard to notice).
- Add an option to choose different publication dates when customising content.
August 03, 2022
Zoho Social: One stop solution for all your social needs
Score 9 out of 10
Vetted Review
Verified User
I use Zoho mainly to schedule my posts, reply to messages and retrieve leads from ads run on Meta platform. I strongly recommend to try Zoho social. Currently planning to use it for my other brand as well to use the platform seamlessly. Zoho Social is a one stop solution for all your social platform needs.
- Replies to messages from one dashboard.
- Retrieve leads.
- Schedule posts.
- Organize your profiles.
- Could be useful if WhatsApp business integration is available.
Zoho Social helps save time on days that I don't have time.
It helps me to stay consistent on social media.
The analytics helps me see who is engaging, which posts are performing well, and what to ditch.
I appreciate being able to manage multiple relevant channels.
Overall: 5-star experience.
It helps me to stay consistent on social media.
The analytics helps me see who is engaging, which posts are performing well, and what to ditch.
I appreciate being able to manage multiple relevant channels.
Overall: 5-star experience.
- Multiple channels.
- Automated posting.
- User analytics.
- Post performance.
- More channels.
July 14, 2022
Zoho Social
We use Zoho Social to control and market our brand across various social networking sites. We've had no problem with Zoho Social, it is user-friendly, fairly priced, and I recommend it above other social media management software.
- User Friendly.
- Lots of learning tools and videos.
- Reasonably Priced.
- Saves time.
- Potentially introducing WhatsApp.