Item: ADP Workforce Now
Rating: 7
Author: Melinda Polleck

Use Cases and Deployment Scope

Across the whole organization. HR Administrators, Payroll, Employees. Employees may review policies, paychecks, announcements, update their personal/payroll information.

Pros and Cons

Allow employees to use and review pay stubs
Allows for a lot of report selections

Although it is nice to have many FIELD options to choose from when reporting, there tends to be TONS of fields that seem to be over-duplicated (gender) or maybe even unneeded (at least in the 2 companies I've used it for -- Associate ID).
Although I love how you can enter things into the dashboard (pictures, announcement areas, etc... I wish it allowed an administrator to choose their own "set up" areas and not minimize the structure (how many setup groupings) were allowed on a screen - or allowed for an administrator to move areas around a little easier instead of limiting the setup of the dashboard.

Scalability

I am not sure of the scalability yet, but it seems to be decent so far

Alternatives Considered

Ascentis, Workday Cloud Platform and BambooHR

Key Insights

Do you think ADP Workforce Now delivers good value for the price?

Not sure

Are you happy with ADP Workforce Now's feature set?

Yes

Did ADP Workforce Now live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ADP Workforce Now go as expected?

I wasn't involved with the implementation phase

Would you buy ADP Workforce Now again?

Yes

Support Rating

At my last company, they were good to respond, although sometimes I wasn't too sure they answered what I needed as correctly as they should've.

Other Software Used

Ascentis, Workday Cloud Platform, Infor M3 (formerly Lawson Intentia)

ADP WFN is great with payroll/paycheck area; pretty decent with the Time and Attendance area. In my experience, it can be a little confusing at times (like when it mentions the "supervisor" area to check off, does it mean the employee AS A SUPERVISOR, or does it mean the SUPERVISOR as a supervisor - needs to be more clear. Reporting has some great features, but sometimes the fields to choose from seem to be "way too many" of the same field (but you don't know which ones you have actually entered data into until you run the report and try to figure out the goods and the bads of the field. (ex: gender)

ADP Workforce Now Review

Overall Satisfaction with ADP Workforce Now