Broadvoice - A Winning Solution
July 13, 2022
Broadvoice - A Winning Solution
Score 10 out of 10
Vetted Review
Verified User
Modules Used
- b-hive Communicator
Overall Satisfaction with Broadvoice
We use Broadvoice as our main communication system for the company. We are a contractor, so we need to be able to provide emergency/after-hour service, and using the Broadvoice virtual attendant system has made that process very simple. We have our main users with physical phones at desks, but we also have our field installers set up so phone calls can easily be forwarded to cell phones as well.
- Directs calls through Auto Attendent
- Allows for easy call forwarding
- Phone book set up for easy call out to repeat customers
- We have a basic level package, so only one person can fax it out. Faxes aren't needed much, but it would be nice if this was available standard for every user.
- Auto Attendent
- Call Forwarding
- One big positive is that I rarely miss phone calls anymore. If I'm not in my office to take the call, it gets automatically forwarded to my cell phone.
I feel like Broadvoice offers the same level of features at a better price than what I found elsewhere.
Do you think Broadvoice delivers good value for the price?
Yes
Are you happy with Broadvoice's feature set?
Yes
Did Broadvoice live up to sales and marketing promises?
Yes
Did implementation of Broadvoice go as expected?
Yes
Would you buy Broadvoice again?
Yes