Overall Satisfaction with Groove, a Clari company
I use Groove to import contacts via Salesforce, create email templates, and keep track of opens and link clicks. This helps me understand what percentage of prospects that open my emails, and reach out when the open and read the email.
As an account manager, I'm able to keep track of data and change up my email subject lines and text based on success rates.
As an account manager, I'm able to keep track of data and change up my email subject lines and text based on success rates.
- Track email opens
- Track clicks
- Import contacts via Salesforce
- easier to reupload
- auto de-duping based on email addresses
- recommended Salesforce format
- Email opens
- Link clicks
- Success rate
- increased productivity
- easier bulk emails
- save email templates and flows
- Outreach
I prefer Groove because of its seamless integration with Salesforce and Gmail, and the User Interface is much more simple and user friendly,
Do you think Groove, a Clari company delivers good value for the price?
Yes
Are you happy with Groove, a Clari company's feature set?
Yes
Did Groove, a Clari company live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Groove, a Clari company go as expected?
I wasn't involved with the implementation phase
Would you buy Groove, a Clari company again?
Yes
Using Groove, a Clari company
5000 - They represent different departments such as Sales, Marketing, Account Management, Customer Success, and more.
10 - IT department, champions on each team, etc
- Creating and sharing templates
- Tracking email opens and click rates
- Being able to keep track of a flow
- De-dupe technology
- Integration with Salesforce
- Sharing templates
- Testing out different messaging based on click and open rates
- gathering data
- Automating emails
- Creating reports
Evaluating Groove, a Clari company and Competitors
Not Sure
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Ease of use and integration is the most important to me! It automatically logs activity onto Salesforce.
N/A. Love Groove!
Groove, a Clari company Implementation
Groove, a Clari company Training
- No Training
yes, very easy!
Configuring Groove, a Clari company
Some - we have done small customizations to the interface - tracking everything into salesforce, integration with gmail, de-duping contacts
n/a not that i know of
Groove, a Clari company Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
I'm not sure.
Groove support team is always quick to respond and provide assistance where it is needed.
Using Groove, a Clari company
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Creating templates
- Sending emails
- Importing contacts
- looking into insightful data
- creating a flow
Groove, a Clari company Reliability
Integrating Groove, a Clari company
- salesforce
- gmail
not sure, but it operates very smoothly
- n/a
- n/a
n/a
- File import/export
Relationship with Groove, a Clari Company
Upgrading Groove, a Clari company
- much quicker load time
- ease of use
- more automation