Why I would recommend HubSpot CRM to a friend!
August 23, 2022

Why I would recommend HubSpot CRM to a friend!

Jeremie Cook | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with HubSpot CRM

HubSpot CRM has been one of the most useful CRM tools that I've came across. I use it in my day to day job duties to effectively communicate with my customers. As a Business Development Representative, I make a large number of cold outreaches to gain business for my company and HubSpot makes the job a lot easier and effective with convenient features such as: templates, snippets, deals, etc. Without HupSpot CRM, my job of cold prospecting would be very tedious.

Pros

  • Features such as templates and snippets save users time as acting like shortcuts
  • The deals function helps keep organizations on tack to hit their goals
  • Many different organizations can use HubSpot as it is diverse with options
  • The CRM helps manage relationships with the contacts feature

Cons

  • There are features that are harder to use than others, such as: playbooks, and quotes; perhaps simplify those harder to use features
  • I like when platforms stay relevant by consistently updating and improving; consider adding new features and tools more frequently to see what users like and dont like
  • Keeps the company organized
  • Saves us time
  • Very effective and efficient features
HubSpot CRM is generally easy to use compared to other CRMs. HubSpot features many interesting tools that I don't see on other platforms but that I wish were on all platforms.
It makes our teams cooperate and coexistent efficiently.
HubSpot relatively has better more engaging and time saving features compared to these platforms.

Do you think HubSpot CRM delivers good value for the price?

Yes

Are you happy with HubSpot CRM's feature set?

Yes

Did HubSpot CRM live up to sales and marketing promises?

Yes

Did implementation of HubSpot CRM go as expected?

Yes

Would you buy HubSpot CRM again?

Yes

As a Business Development representative growing a company by bringing in new business, HubSpot has been very useful. I constantly sequence individuals or companies and review my tasks to call daily. Without the use of this platform the job would be much more difficult and time consuming. HupSpot saves me a lot of time and effort with cool features.

HubSpot CRM Feature Ratings

9.5
Customer data management / contact management
10
Workflow management
10
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Quote & order management
9
Interaction tracking
10
9.5
Case management
10
Call center management
9
10.0
Lead management
10
9.3
Task management
10
Billing and invoicing management
9
Reporting
9
9.3
Forecasting
9
Pipeline visualization
10
Customizable reports
9
10.0
Custom fields
10
Custom objects
10
API for custom integration
10
10.0
Role-based user permissions
10
Single sign-on capability
10
10.0
Social data
10
Social engagement
10
9.0
Marketing automation
9
Compensation management
9
10.0
Mobile access
10

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