Create a flawless email with Litmus!
Updated June 05, 2020
Create a flawless email with Litmus!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Litmus
Litmus is being used in Tangerine by Developers and Software testers. It is used to check the emails in development on various desktop and mobile clients. Also, we use it to test on various mail platforms like Gmail, Outlook, Hotmail, etc. Testing team use it for all new developments to be tested in different browsers.
- Browser testing is possible on Litmus.
- Mobile testing can be done on various devices and modes.
- Issues like cropping of images and content can be captured
- Emails in development can be tested efficiently on different platforms before sending to production.
- It could be better if links can be tested in Litmus.
- Functionalities cannot be tested on Litmus.
- Litmus is restricted to test display: UI only.
- Saves a lot of time in mobile testing
- Provides good value for money when utilized to full extent.
- Saves resources in defect capturing.
- AT&T Managed Threat Detection and Response
Litmus provides full capacity for testing without any additional software requirements. We can test and develop emails using it and take screensots for sign-offs.
Litmus has contributed well in developing all marketing emails being sent out by our bank. It also helps by providing a checklist and accessibility issues.
As a tester, I am using a checklist to drive my testing and enter issues accordingly. As a team, we review and solve the issues for the required fixes.
Litmus is better than BrowserStack. BrowserStack has limited features when compared to Litmus.
Litmus Feature Ratings
Using Litmus
1000 - Development teams including developers and designers.
Marketing teams.
Quality Assurance teams including manual and automation testers
Marketing teams.
Quality Assurance teams including manual and automation testers
The basic knowledge about mobile and desktop clients is required to use litmus. Testers should know how to use litmus with a screenshot capture tool to enter any defects. Developers and QA team should have knowledge of accessibility and mobile testing.
- Test emails in all browsers
- Test emails at different mobile clients (devices)
- Test emails for accessibility issues
- Test emails for any content display issues: cropping, overlapping etc.
- We are able to use litmus for accessibility
- In our organization users are trying to create their own checklist to utilize Litmus
- Adding new clients to test list
- For testers to take full page screenshots while using litmus clients: Desktop and mobile
- Share the checklists with team members
- Use "builder" to get insights of development
Evaluating Litmus and Competitors
Yes - It replaced BrowserStack because more options for testing are offered by Litmus when compared to BrowserStack. It covers mobile and accessibility testing too along with browser testing.
- Price
- Product Features
- Product Usability
- Analyst Reports
Product feature is the most important factor in my decision to use Litmus because it covers almost all testing requirements when doing any new emails or campaigns for our bank.
I would evaluate it more on the basis of aceesibilty testing features because this is the new requirement our bank has to accomplish for all new developments.
Litmus Implementation
- Implemented in-house
Yes - Marketing team took the intiative and then it rolled out to other departments to Developers and Testers.
Change management was a small part of the implementation and was well-handled
- To give access to all team members was an issue.
Litmus Training
- in-person training
It depends on person to person and their learning styles.
Configuring Litmus
Just use the latest versions of the software to best utilize it.
No - we have not done any customization to the interface
No - we have not done any custom code
Litmus Support
| Pros | Cons |
|---|---|
Quick Resolution Problems get solved Kept well informed Support understands my problem Support cares about my success Quick Initial Response | Poor followup Less knowledgeable |
When Litmus was upgraded to a new vesion and I was not quite sure to use all of the features, I got a good support for my question from the support team.
Using Litmus
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Use the checklist
- Use available mobile and desktop clients
- Use the first overview provided by Litmus
- Nothing is very difficult in terms of using this software
Yes, but I don't use it
Litmus Reliability
Integrating Litmus
- Siverpop
- File import/export
It could be more user-friendly when integrating with other systems.
Relationship with Litmus Software
More frequent updated versions
Upgrading Litmus
Yes - It went smooth overall.
- More seamless features
- Checklist is a good option to use
- More clients to test