SAP SuccessFactors HXM
October 03, 2023

SAP SuccessFactors HXM

Kimberly Van Dorpe | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • Employee Central
  • Performance Management
  • Learning

Overall Satisfaction with SAP SuccessFactors

Former Learning & PMGM user. I am responsible for SAP SuccessFactors implementation services and sales for Federal and Regulated Industry customers.

Pros

  • Reporting
  • Integrations
  • Regulated Industries Solutions

Cons

  • Pre-sales/Demos
  • NS2 offering needs to be closer to SAP Commercial
  • Innovation
  • As an exclusive SAP SuccessFactors services provider we find customers benefit from ease of integrations and consistent reporting
  • Streamlined business processes and workflows
SAP SuccessFactors integration functionality is a selling point for our customers.
As a SAP SuccessFactors implementation partner, we pride ourselves on our knowledge of the product as well as the key business processes customers should focus on to be successful. The key to customer success is to lead with the business process versus the features and functionality of the product.
As a services provider, we are an exclusive SAP SuccessFactors implementer. Formerly we have either implemented or supported customers who have used the other products. Our organization uses Oracle for our ERP and it is terrible as a user.

Do you think SAP SuccessFactors HCM delivers good value for the price?

Yes

Are you happy with SAP SuccessFactors HCM's feature set?

Yes

Did SAP SuccessFactors HCM live up to sales and marketing promises?

Yes

Did implementation of SAP SuccessFactors HCM go as expected?

Yes

Would you buy SAP SuccessFactors HCM again?

Yes

SAP SuccessFactors is hands down the best solution for Federal and Regulated Industry. I have found it difficult to sell into healthcare where Lawson, Workday, and Ceridain seem to have a stronger foothold in the market.

SAP SuccessFactors HCM Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

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