Overall Satisfaction with ScreenConnect
I use ScreenConnect to make it easier for my clients to get remote support from me. The backend management also allows me to better stay on top of problems sometimes before the client is aware of them. Being able to remote in to solve problems they have saves me so much time instead of driving to each location separately, it effectively multiplies my time and ability to handle more clients.
- The ability to reconnect after dropped connections or restarts is far ahead of the other remote clients I've used in the past.
- Management of saved connections and the ability to remotely update with little to no interruption is an amazingly simple idea, but implemented very well.
- Allowing for individualized deployment packages to be created from the management control panel.
- The licensing seems a little wonky to me, though that could be as a fairly new user though.
- Multiplied time and effectiveness through remote ability
- Much more cost effective as opposed to solutions like TeamViewer
- Team Viewer, LogMeIn Rescue and VMware ESXi
Cost effectiveness trumps them all, but the feature set is nearly identical and in several cases has a few nicer features than are available in the competitors.