From concept to UX/UI & IA user testing in a single tool
July 07, 2022
From concept to UX/UI & IA user testing in a single tool
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with UserTesting
UserTesting is both used for validating concept design ideas within a restricted qualitative user test panel or in a more extensive situation regarding launching specific POC or Concept software solutions where we need to investigate the validity and affordance of the vertical experience path of features included in the vision.
- Usability testing with video content from users
- customer journey mapping
- information architecture and content mapping
- mockup / prototype and poc validation
- concept test
- Diary studies
- interactive exercises during concept test
- quantitative study
- Increase delivery quality by increasing usability testing session
- Reducing risks / user acceptance rate of early product design concept
- Cost saving by reducing external partners / agency
UserTesting feedback is fundamental to documenting and describing specific design decisions. In general, the two streams where the tool was helping my team were in particular the validation of specific UX patterns (in terms of user acceptance, overall validity, and stakeholder decision-making input on implementation) and the validation of strategic company business decisions in which area/experience we should focus according to the qualitative inputs from concept test evaluations
Platform simplicity first, good pricing packages, good testing type coverage for multi-purpose use, good audience/panel. dscout is still very specialized in diary studies and does not offer a good platform for usability testing and high-level visual concept evaluation. Usabilla has less possibility to personalize survey studies with visual elements and widget integration of invasion/Figma prototype to expose more UX/UI details to users. Maze was the real competitor in the more wide and generic usage, but they are a bit more complex and less straightforward than UserTesting, especially for UX/UI validation.
Do you think UserTesting delivers good value for the price?
Yes
Are you happy with UserTesting's feature set?
Yes
Did UserTesting live up to sales and marketing promises?
Yes
Did implementation of UserTesting go as expected?
Yes
Would you buy UserTesting again?
Yes