What users are saying about
Top Rated
374 Ratings
Top Rated
374 Ratings
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Score 7.3 out of 100
4 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Act-On

Act-On is well suited for your business if you have a lot of contacts and are averse to the pay by the contact model of competing marketing automation software. Act-On charges by emails sent, not by how many contacts are in the database, so it makes it a great place to store everything, even if you aren't engaging with some of those contacts
Kyle Moloo | TrustRadius Reviewer

eGrabber eMail-Prospector

The Tool is best suited for assessing quality of data in terms of the likelihood that you will be able to get in touch with the person. The Tool regularly updates to ensure that there are no issues when working with Linkedin. The customer service team is always available to offer support and regularly provide guidance with updates. The Tool pulls all forms of contact information ranging from contacts' emails to phone number and everything in between. The Tool is highly intuitive and thus, easy to use.
Joseph (&quot;Joey&quot;) C. Hasson, JD, MBA | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Act-On
7.7
eGrabber eMail-Prospector
WYSIWYG email editor
Act-On
7.4
eGrabber eMail-Prospector
Dynamic content
Act-On
6.9
eGrabber eMail-Prospector
Ability to test dynamic content
Act-On
7.1
eGrabber eMail-Prospector
Landing pages
Act-On
7.5
eGrabber eMail-Prospector
A/B testing
Act-On
7.3
eGrabber eMail-Prospector
Mobile optimization
Act-On
8.2
eGrabber eMail-Prospector
Email deliverability reporting
Act-On
8.1
eGrabber eMail-Prospector
List management
Act-On
8.5
eGrabber eMail-Prospector
Triggered drip sequences
Act-On
8.2
eGrabber eMail-Prospector

Lead Management

Act-On
7.8
eGrabber eMail-Prospector
Lead nurturing
Act-On
8.3
eGrabber eMail-Prospector
Lead scoring and grading
Act-On
8.1
eGrabber eMail-Prospector
Data quality management
Act-On
7.1
eGrabber eMail-Prospector
Automated sales alerts and tasks
Act-On
7.6
eGrabber eMail-Prospector

Campaign Management

Act-On
7.5
eGrabber eMail-Prospector
Calendaring
Act-On
6.8
eGrabber eMail-Prospector
Event/webinar marketing
Act-On
8.2
eGrabber eMail-Prospector

Social Media Marketing

Act-On
6.2
eGrabber eMail-Prospector
Social sharing and campaigns
Act-On
6.4
eGrabber eMail-Prospector
Social profile integration
Act-On
5.9
eGrabber eMail-Prospector

Reporting & Analytics

Act-On
7.0
eGrabber eMail-Prospector
Dashboards
Act-On
7.2
eGrabber eMail-Prospector
Standard reports
Act-On
7.4
eGrabber eMail-Prospector
Custom reports
Act-On
6.3
eGrabber eMail-Prospector

Platform & Infrastructure

Act-On
7.9
eGrabber eMail-Prospector
API
Act-On
6.9
eGrabber eMail-Prospector
Role-based workflow & approvals
Act-On
7.6
eGrabber eMail-Prospector
Customizability
Act-On
7.1
eGrabber eMail-Prospector
Integration with Salesforce.com
Act-On
8.3
eGrabber eMail-Prospector
Integration with Microsoft Dynamics CRM
Act-On
8.4
eGrabber eMail-Prospector
Integration with SugarCRM
Act-On
8.8
eGrabber eMail-Prospector

Prospecting

Act-On
eGrabber eMail-Prospector
8.9
Advanced search
Act-On
eGrabber eMail-Prospector
9.1
Identification of new leads
Act-On
eGrabber eMail-Prospector
9.1
List quality
Act-On
eGrabber eMail-Prospector
9.1
List upload/download
Act-On
eGrabber eMail-Prospector
9.1
Ideal customer targeting
Act-On
eGrabber eMail-Prospector
9.1
Load time/data access
Act-On
eGrabber eMail-Prospector
8.2

Sales Intelligence Data Standards

Act-On
eGrabber eMail-Prospector
8.2
Contact information
Act-On
eGrabber eMail-Prospector
9.1
Company information
Act-On
eGrabber eMail-Prospector
9.1
Industry information
Act-On
eGrabber eMail-Prospector
6.4

Data Augmentation & Lead Qualification

Act-On
eGrabber eMail-Prospector
8.8
Lead qualification process
Act-On
eGrabber eMail-Prospector
8.2
Smart lists and recommendations
Act-On
eGrabber eMail-Prospector
8.2
Company/business profiles
Act-On
eGrabber eMail-Prospector
9.1
Data hygiene
Act-On
eGrabber eMail-Prospector
9.1
Automatic data refresh
Act-On
eGrabber eMail-Prospector
9.1
Filters and segmentation
Act-On
eGrabber eMail-Prospector
9.1

Sales Intelligence Email Features

Act-On
eGrabber eMail-Prospector
9.1
Sales email templates
Act-On
eGrabber eMail-Prospector
9.1
Append emails to records
Act-On
eGrabber eMail-Prospector
9.1

Pros

Act-On

  • Act-On's customer service is exceptional, they are quick and thorough when you are needing help. For example, we could not figure out how to automate a birthday date for our birthday campaign and the representative was able to walk through the process with myself and another team member. This is a strength of Act-On because many other companies do not have customer services that will speak with you, they direct you to blogs or informational sessions.
  • The landing pages that Act-On has created for use on the web is exceptional. The formatting is very user-friendly and the templates are great to navigate. The landing pages allow you to make the page fit whatever campaign or reason you are in need of. This is a strength of Act-On because the landing pages resolve the issue of having to create actual web pages.
  • The spam feature of Act-On's emails is a great add on. This feature allows you to test how the spam alerts are triggered in your email and how you can fix it. This has helped many emails be developed in a way so that they reach many more people than they would have without this feature. many other programs do not have this feature.
Danielle Armour | TrustRadius Reviewer

eGrabber eMail-Prospector

  • The "gatekeeper" is the toughest obstacle you will face while trying to reach a possible prospect. The eMail-Prospector gives you the opportunity to bypass that obstacle. All you need is the contact name and company.
  • Fast and Efficient. In less than a minute, you can obtain the contact information you need. It's amazing how efficient the program is by producing correct information that is verifiable.
  • Ease of Use. The program is so easy yet very sophisticated. All you need is a name and the company information - and you're already halfway there to getting viable contact information.
  • Value. Within the first few weeks of using eMail-Prospector - it had basically paid for itself. By having the information for the correct contact person - my percentage of closing possible sales prospects increased by 50%.
Shauna Olfers | TrustRadius Reviewer

Cons

Act-On

  • Landing Page Design. The drag and drop builder is OK. But it feels very limited for someone who has a good knowledge of HTML, CSS, Javascript, etc. Inevitably, there will be something that you simply can't do in Act-On that you could do in a standard web design environment.
  • No Server Side Scripts. There isn't any way to retrieve data in your lists and add it to a landing page. Basically, you can't use any data stored in an Act-On list and add it to a landing page.
  • It's limited. There is simply some data you can't pull from Act-On and into a 3rd Party Reporting app.
Dave Moll | TrustRadius Reviewer

eGrabber eMail-Prospector

  • Nothing, I love the tool!!
Joseph (&quot;Joey&quot;) C. Hasson, JD, MBA | TrustRadius Reviewer

Likelihood to Renew

Act-On

Act-On 8.9
Based on 112 answers
It's my single biggest asset in my current role. With limited resources, its enabled Anachron to punch well above our weight marketing wise and although we're still at the beginning of our journey I know the system can scale with us
Damian Leslie | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

Usability

Act-On

Act-On 9.1
Based on 32 answers
It's good, but not quite brilliant. Some parts of the interface are still a bit outdated. The product has been evolving very fast, though, and I believe in a few months it will be up there with the best of them, interface wise as well.
Diogo Cabral | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

Reliability and Availability

Act-On

Act-On 9.1
Based on 14 answers
This product has never been down when I needed it
Ian Nate | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

Performance

Act-On

Act-On 8.2
Based on 13 answers
It takes a few minutes to sync with Salesforce (SFDC) but other than that its pretty fast and I have not noticed a large lag at any point thus far.
Vinny Poliseno | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

Support Rating

Act-On

Act-On 7.3
Based on 39 answers
Since we start using Act-on for ourselves and our clients, we have been supported very well. Often we need to integrate with legacy systems and we find the support team on our side during the whole endeavor. Always asking if they can help us further, always willing to do a better job. The support of Act-On is one of the main differentiators
Harold Klaassen | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

In-Person Training

Act-On

Act-On 8.7
Based on 4 answers
My Account Manager has led me through countless amounts of training on the product as a whole and through some of my integrations.
Vinny Poliseno | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

Online Training

Act-On

Act-On 9.3
Based on 16 answers
Act-On had a lot of resources, and their staff was great at answering any questions I had to make sure we got started on the right foot. Looking back, I would have preferred some additional training sessions since we didn't have any previous experience with Marketing Automation and best practices.
Carrie Scheetz | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

Implementation Rating

Act-On

Act-On 8.6
Based on 22 answers
What impressed me most is that Act-On showed full committment in making our implementation successful, even when it required additional support from their team. This gave me a lot of warm and fuzzy feelings. Most other software software vendors are not anywhere close to being this responsive and effective
Prabal Roy | TrustRadius Reviewer

eGrabber eMail-Prospector

No score
No answers yet
No answers on this topic

Alternatives Considered

Act-On

HubSpot's pricing tiers are much cheaper in some cases, and they provide some of the tools that are included with Act-On Software's premium tiers. I believe Act-On has more versatility in tracking conversion and other rates out-of-the-box compared HubSpot, which is why we chose Act-On for our production metrics and have continued using their products.
Fedor Paretsky | TrustRadius Reviewer

eGrabber eMail-Prospector

I haven't used a similar product, nothing is even close to the quality of it. I have used some cheaper chrome extensions that have a 1/8 of the capability so there is not a comparison that I can make, which comes close to it
Joseph (&quot;Joey&quot;) C. Hasson, JD, MBA | TrustRadius Reviewer

Return on Investment

Act-On

  • Increased employee efficiency for sure, I am able to churn out so many more emails than if I did it manually.
  • Better customer service - we honor opt-outs and unsubscribes automatically, ensuring that our prospects do not receive any more emails than they want.
  • ROI - the ability to schedule emails and plan ahead helps us stay on top of our marketing calendar and produce more marketing messages, leading to more sales. Well worth the investment.
Paloma Nazar | TrustRadius Reviewer

eGrabber eMail-Prospector

  • Open line of contact with appropriate contact person
  • Allows me to convert sales prospects from leads to closed sales much faster
  • Increased percentage of closed sales
Shauna Olfers | TrustRadius Reviewer

Screenshots

Pricing Details

Act-On

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Act-On Editions & Modules

Edition
Professional$9001
Enterprise$2,0002
  1. per month (starts at 2,500 active contacts)
  2. per month ( starts at 2,500 active contacts)
Additional Pricing Details
The Professional package starts at 2,500 active contacts, 3 marketing users, 50 sales users and 30,000 API calls per day. The Enterprise package starts at 2,500 active contacts, 6 marketing users, 100 sales users and 30,000 API calls per day. Annual contract required.

eGrabber eMail-Prospector

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

eGrabber eMail-Prospector Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Act-On
7.8
eGrabber eMail-Prospector
9.1

Likelihood to Renew

Act-On
8.9
eGrabber eMail-Prospector

Usability

Act-On
9.1
eGrabber eMail-Prospector

Reliability and Availability

Act-On
9.1
eGrabber eMail-Prospector

Performance

Act-On
8.2
eGrabber eMail-Prospector

Support Rating

Act-On
7.3
eGrabber eMail-Prospector

In-Person Training

Act-On
8.7
eGrabber eMail-Prospector

Online Training

Act-On
9.3
eGrabber eMail-Prospector

Implementation Rating

Act-On
8.6
eGrabber eMail-Prospector

Scalability

Act-On
9.1
eGrabber eMail-Prospector

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