Act-On vs FloristWare

• Customer service. Act-on is the leader in client support for training, basic tips and trouble shooting to planning our Act-On strategy. The Act-On team is flexible, friendly, engaged and collaborative.
• Act-On does not over-complicate its offering. It is visually appealing and intuitive. Some platforms are just too complicated to keep on top of. We are a small team with a busy marketing schedule. We do not depend a great deal on online lead generation for our growth, however Act-On is still a good fit for us.
• Trust. No surprises once we had signed our agreement. In fact, our expectations were exceeded.
• Value - price for service.

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• One of the greatest strengths of FloristWare is how seamlessly it integrates with our online website providing headache free retrieval of orders and automatic accounting of those sales.
• A fantastic feature of FloristWare is the added sales information available while entering an order. Not only does it provide average sales information it also can provide you with notes on their favorite colors, flowers, and even the name they prefer you call them making the whole order taking process quick and personalized.
• FloristWare has great marketing capabilities that small businesses like ours need. And an automatic points system to reward your customers and keep them returning.

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• Being able to attach images to social posts
• More contemporary templates

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• The only thing that I would prefer FloristWare had that it doesn't currently is a one page order entry, but with the endless features it does provide it is just a tiny nuisance.

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• Average web audience grew 300% within three months, with visitors coming from over 100 countries.
• Greater integration and cooperation between marketing and sales.
• Enabled us to become much more proactive in lead generation that the company was able to do previously. We can monitor behaviour, react to that appropriately and serve our prospects and customers much more effectively.

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• As previously mentioned, the marketing tools built into FloristWare - Reminder Service, Fundraiser Tool, Campaign Builder - have easily brought us additional business we would otherwise not have seen.
• The robust report function allows me to quickly see areas where sales are lagging, so that I may make changes to improve those over the coming period.
• Delivery routing assists in making my deliveries in the most efficient way possible, keeping me out on the road for the shortest amount of time.

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