Adobe Acrobat Sign vs. Conga Composer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat Sign
Score 8.3 out of 10
Mid-Size Companies (51-1,000 employees)
Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…
$14.99
per month license
Conga Composer
Score 8.8 out of 10
N/A
Conga Composer is a document generation and automation tool designed to simplify and streamline the process of creating and distributing customized documents, presentations, and reports. Conga Composer integrates with any data source, including CRM systems like Salesforce, and allows users to dynamically merge data from these sources into templates to generate personalized documents.
$20
per month per user
Pricing
Adobe Acrobat SignConga Composer
Editions & Modules
Acrobat Standard DC for teams
$14.99
per month license
Acrobat Pro DC with advanced e-sign
$16.99
per month license
Acrobat Sign Solutions
Call 800-685-4192 for pricing
No answers on this topic
Offerings
Pricing Offerings
Adobe Acrobat SignConga Composer
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup Fee$34.99 license per monthOptional
Additional Details
More Pricing Information
Community Pulse
Adobe Acrobat SignConga Composer
Considered Both Products
Adobe Acrobat Sign
Chose Adobe Acrobat Sign
DocuSign, for example, has a more "native" integration to Salesforce. It solves many use cases and manages the redlining process well. Customization can be complex (as with others) however, offers an easier experience than Conga. Adobe Sign is typically a part of our process …
Conga Composer
Chose Conga Composer
Adobe Sign is good for document creation, but is obviously far more limited in terms of what it can pull in terms of formatting and data. It is particularly janky when using Word documents and needs to use PDFs to get the maximum out of it.

Steelbrick is good for quotations as …
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Adobe Acrobat SignConga Composer
Small Businesses
PDFfiller
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Score 9.0 out of 10
PandaDoc
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Score 9.0 out of 10
Medium-sized Companies
MSB Docs
MSB Docs
Score 9.5 out of 10
PandaDoc
PandaDoc
Score 9.0 out of 10
Enterprises
DocuSign
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Score 8.5 out of 10
Nintex Process Platform
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Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adobe Acrobat SignConga Composer
Likelihood to Recommend
8.1
(228 ratings)
8.7
(85 ratings)
Likelihood to Renew
8.0
(30 ratings)
9.1
(13 ratings)
Usability
8.2
(194 ratings)
9.0
(6 ratings)
Availability
9.0
(5 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
9.0
(1 ratings)
Support Rating
7.5
(165 ratings)
8.4
(8 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
8.0
(7 ratings)
8.0
(4 ratings)
Configurability
9.0
(3 ratings)
-
(0 ratings)
Ease of integration
5.0
(2 ratings)
9.0
(1 ratings)
Product Scalability
8.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Adobe Acrobat SignConga Composer
Likelihood to Recommend
Adobe
Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
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Conga
It is well suited to corporate environments where the native merge functionality within Salesforce is not robust enough. It doesn't support automation solutions well unless you're willing to buy additional Trigger add-ons. It does require a well-versed administrator for more complex scenarios, but if you have this, you can do nearly anything.
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Pros
Adobe
  • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
  • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
  • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
  • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
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Conga
  • It is positive that Conga integrates with and is operated within SFDC
  • Conga allows users to tag any document with dynamic fields that map to SFDC and send it out for signature
  • Conga allows us to consistently produce quotes with the correct SKUs, Terms, & conditions at scale
Read full review
Cons
Adobe
  • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
  • Integrations available but your CRM integration is only available with enterprise license.
  • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
  • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
Read full review
Conga
  • It is challenging to go from solutions to templates and then to each account record to generate - is there a way to generate for all?
  • the search for reports is unwieldy - can there be a "recents" to cut down on what reports we are searching through? or a way to view folders.
  • i have tried saving time by having conga composer up on several records and you can't generate records. again, if there is a way to generate for all?
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Likelihood to Renew
Adobe
It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
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Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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Usability
Adobe
I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
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Conga
It's a fairly simple tool to integrate into your current business structure. When we've had issues, we were able to resolve them extremely quickly. The users click a button and it can bring in all the quote lines, and our credit application seamlessly into our tool. I'd definitely recommend it to other colleagues
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Reliability and Availability
Adobe
I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
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Conga
No answers on this topic
Performance
Adobe
The Adobe Acrobat Sign's performance are excellent.
When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
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Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Support Rating
Adobe
It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
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Conga
It's been hit and miss depending on the issue. We use javascript to generate the urls which has confused many techs even though it generates a clean url - they are overwhelmed by the concept of code and can't understand that the url is all that matters.
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Online Training
Adobe
The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
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Conga
No answers on this topic
Implementation Rating
Adobe
We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
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Conga
It was painful internally to build out all of the templates, but the actual implementation of the product was okay.
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Alternatives Considered
Adobe
They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
Read full review
Conga
I think Nintex is the primary competitor for Conga Composer, but I have not personally used it. I was not present for the decision to purchase Conga but I would recommend it in future document automation vendor selection processes because I have seen how well it works! We are especially fond of complementary features in Conga Composer, including Conga Email Templates and Conga Global Merge.
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Scalability
Adobe
At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
Now we are using it also in other situation because it help us with time and we can also reduce cost
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Conga
No answers on this topic
Return on Investment
Adobe
  • Significantly reduced the time required for document signing processes reducing wasted time and effort
  • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
  • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
Read full review
Conga
  • Without Conga Composer we wouldn't be able to auto generate documents in Salesforce, the extra customisation is needed.
  • The ROI is obvious when it comes to having customised documents
  • As long as the data is available in Salesforce, it's available in Conga, and so we have no issues with it's efficiency
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ScreenShots

Adobe Acrobat Sign Screenshots

Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

Conga Composer Screenshots

Screenshot of how documents are created automatically, directly from SalesforceScreenshot of documents generated with any data, from any object - standard or customScreenshot of Conga Document GenerationScreenshot of popular document formats available, like Word, Excel, PowerPoint, HTML, and PDFScreenshot of how large documents are sent via a link - and they provide visibility into customer document engagementScreenshot of how multiple documents can be sent with one or no clicks