What users are saying about
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504 Ratings
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137 Ratings

ADP Workforce Now

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504 Ratings
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Score 7.2 out of 101

Paycor

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137 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Paycor

Paycor is a stable software that fits in human capital force management and payroll administration. One specific scenario where Paycor really helps is in submission of tax and other statutory deductions in a comfortable thereby lowering any lawsuits that maybe leveled against your company for failure to oblige with statutory tax deductions among others remittances
Jane Kabochi profile photo

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.8
Paycor
8.0
Employee demographic data
ADP Workforce Now
8.2
Paycor
8.0
Employment history
ADP Workforce Now
8.3
Paycor
8.1
Job profiles and administration
ADP Workforce Now
7.9
Paycor
7.9
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Paycor
8.2
Organizational charting
ADP Workforce Now
6.8
Paycor
6.8
Organization and location management
ADP Workforce Now
7.7
Paycor
7.6
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.4
Paycor
9.4

Payroll Management

ADP Workforce Now
8.3
Paycor
8.2
Pay calculation
ADP Workforce Now
8.9
Paycor
8.3
Support for external payroll vendors
ADP Workforce Now
7.7
Paycor
8.2
Benefit plan administration
ADP Workforce Now
8.3
Paycor
7.4
Direct deposit files
ADP Workforce Now
8.8
Paycor
8.8
Salary revision and increment management
ADP Workforce Now
8.0
Paycor
8.8
Reimbursement management
ADP Workforce Now
8.3
Paycor
7.6

Leave and Attendance Management

ADP Workforce Now
8.5
Paycor
8.7
Approval workflow
ADP Workforce Now
8.3
Paycor
8.8
Balance details
ADP Workforce Now
8.5
Paycor
8.7
Annual carry-forward and encashment
ADP Workforce Now
8.6
Paycor
8.5

Employee Self Service

ADP Workforce Now
8.3
Paycor
8.5
View and generate pay and benefit information
ADP Workforce Now
8.8
Paycor
8.5
Update personal information
ADP Workforce Now
8.8
Paycor
8.9
View company policy documentation
ADP Workforce Now
8.7
Paycor
8.4
Employee recognition
ADP Workforce Now
7.7
Paycor
8.4
View job history
ADP Workforce Now
7.7
Paycor
8.4

Asset Management

ADP Workforce Now
6.0
Paycor
8.9
Tracking of all physical assets
ADP Workforce Now
6.0
Paycor
8.9

HR Reporting

ADP Workforce Now
7.2
Paycor
5.5
Report builder
ADP Workforce Now
7.3
Paycor
5.7
Pre-built reports
ADP Workforce Now
7.3
Paycor
5.2
Ability to combine HR data with external data
ADP Workforce Now
7.1
Paycor
5.7

Onboarding

ADP Workforce Now
5.5
Paycor
8.3
New hire portal
ADP Workforce Now
6.1
Paycor
8.0
Manager tracking tools
ADP Workforce Now
4.8
Paycor
8.7

Performance and Goals

ADP Workforce Now
7.7
Paycor
8.1
Corporate goal setting
ADP Workforce Now
7.5
Paycor
7.3
Individual goal setting
ADP Workforce Now
7.9
Paycor
8.9
Line-of sight-visibility
ADP Workforce Now
7.4
Paycor
7.5
Performance tracking
ADP Workforce Now
7.9
Paycor
8.6

Performance Management

ADP Workforce Now
7.0
Paycor
8.7
Performance plans
ADP Workforce Now
7.2
Paycor
8.4
Performance improvement plans
ADP Workforce Now
7.1
Paycor
8.6
Review status tracking
ADP Workforce Now
7.1
Paycor
8.9
Review reminders
ADP Workforce Now
6.9
Paycor
8.9
Multiple review frequency
ADP Workforce Now
6.7
Paycor
8.9

Succession Planning

ADP Workforce Now
6.0
Paycor
9.1
Create succession plans/pools
ADP Workforce Now
5.8
Paycor
Candidate ranking
ADP Workforce Now
5.8
Paycor
Candidate search
ADP Workforce Now
6.3
Paycor
9.1
Candidate development
ADP Workforce Now
6.2
Paycor

Recruiting / ATS

ADP Workforce Now
6.9
Paycor
8.6
Job Requisition Management
ADP Workforce Now
8.0
Paycor
8.1
Company Website Posting
ADP Workforce Now
8.0
Paycor
7.7
Publish to Social Media
ADP Workforce Now
7.8
Paycor
7.9
Job Search Site Posting
ADP Workforce Now
6.9
Paycor
9.5
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Paycor
8.8
Applicant Tracking
ADP Workforce Now
7.4
Paycor
9.1
Notifications and Alerts
ADP Workforce Now
7.8
Paycor
8.8

Pros

ADP Workforce Now

  • Highly trained customer service representatives. When calling, wait times are usually short. All representatives have a broad base of training so most questions are resolved right away. There is an extensive 'back office' of more experienced team members to address the more complex issues and anomalies. Recent training updates including the common sharing of representative email address for ongoing follow up access.
  • Learning opportunities are available through videos, webcasts, PDFs , conferences and virtual conferences. I have found the quarter and year end videos to be especially helpful. I am appreciative of emails with links to articles with payroll relevance, saving me the time to research.
  • Reporting capabilities are extensive. There are many standard reports that provide the base report with opportunity to customize fields, sorting, etc. And they can be saved for future use, with additional edit capabilities. Also available are fully custom reports, built by the the user, with the option of guidance from an ADP report writer. My experience includes a completely custom created report that I now use on a regular basis. The personal attention and investment of time to get my report exactly as needed was much appreciated.
Melissa Rauch profile photo

Paycor

  • Paycor is an easy system to set up and utilize.
  • Payor is user-friendly, so we don't have many questions from our field staff concerning how to pull information that they need from the system.
No photo available

Cons

ADP Workforce Now

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo

Paycor

  • Paycor's support system and customer service is lacking. It is very hard to get in contact with someone that knows how to fix an issue.
  • Paycor's updates often cause issues with each of our weekly pay runs. Sometimes they do updates mid day and mid week which interferes with getting our payroll out on time.
  • The Paycor system malfunctions quite often and does odd things that cannot be duplicated and so it never gets fixed. For instance, we have an employee that has 40 hours that does not show up on the pay grid but calculates and pays out. When you have hundreds of employees, things like that are hard to catch right away. We did catch it the second week in by chance but the employee had already been paid for 80 extra hours, and we were unable to recoup it because they left.
  • The component in Paycor that is used to pay back advances is not good. If an employee has more than one advance at any given time, you have to add it to the original amount; you cannot start a new one. Also, if one advance is completely paid back, the system doesn't allow you to close it out and store it as historical information. If the employee takes out another loan, you have to add it to the old one. It allows for the risk of human error.
  • Pulling Paycor reports is difficult and time consuming. You also cannot get an annual comprehensive report; the system can only print by payroll. So ,if I want a report showing all income for a given time period, the system pulls that period by week and gives me all four hundred plus employees by week. I then have to dump everything into an excel spreadsheet and sort it. This is so time consuming and causes errors because mistakes are easy to make.
  • I was in my profile on Paycor the other day and it all of a sudden switched to our HR Directors profile. I had all of their access abilities.
  • During the last update, Paycor gave administrative rights to many of our employees that should not have had it. We had to sift through our entire database to correct this issue. It was by luck that it was caught.
  • The Paycor system is not very good at accepting data dumps from other systems. It changes information during the dump and it is hard to catch everything. Many errors have been made because of it.
No photo available

Likelihood to Renew

ADP Workforce Now

ADP Workforce Now 8.7
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo

Paycor

Paycor 9.3
Based on 6 answers
Their customer service the functionality and how easy and user friendly it is
Cyndi Rooks, PHR, HCS, SHRM-CP profile photo

Usability

ADP Workforce Now

ADP Workforce Now 8.3
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo

Paycor

Paycor 6.6
Based on 42 answers
I gave this a 9 because although some areas could be a little better, it is still an easy program to use once you get used to it. And they are always updating. Paycor lets users suggest changes and other users can vote on them. I have seen several changes that I either suggested or voted on get implemented. There is nothing like the end user to know what is helpful and what isn't, and Paycor appears to listen to that.
Susan Dudek profile photo

Support

ADP Workforce Now

ADP Workforce Now 7.7
Based on 14 answers
ADP has gone back to the designated "team support" module for clients on the newer versions of WFN, and the introduction of "The Bridge" has just added additional resources for problem resolution. It is a blog of current users who can share ideas/solutions in real time. And open case numbers are relatively east to track, and will allow the clients to view status of specific cases in the near future. We currently have no open items!
Henri Pichal profile photo

Paycor

Paycor 6.9
Based on 41 answers
Because I received little to no support. I got passed from one person to another.
Debbie Taylor profile photo

Online Training

ADP Workforce Now

ADP Workforce Now 8.2
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo

Paycor

No score
No answers yet
No answers on this topic

Implementation

ADP Workforce Now

ADP Workforce Now 7.7
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo

Paycor

Paycor 8.5
Based on 9 answers
Make sure Paycor realizes the importance of having your GL set up and to you in a timely fashion. Ours was so delayed, I had to approach our salesperson from Paycor and get him to push the issue up several management levels.
Susan Morano, CPP profile photo

Alternatives Considered

ADP Workforce Now

Prior to our switch to ADP in 2009, we used Abra and had to manually enter timecards and record time. The flow in ADP Workforce Now is wonderful!
Karen Webb profile photo

Paycor

I now use ProLiant and there is no comparison. ProLiant is better by far.
Debbie Taylor profile photo

Return on Investment

ADP Workforce Now

  • It has reduced the time for me to process the payroll by half.
  • Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
  • The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
  • Having all of our subs on ADP makes training the employee on the self service portal more efficient.
Caroline Dula, CPP profile photo

Paycor

  • Allowed for independence from PEO
  • Cost Effective alternative
  • Simplified onboarding process, supported paperless initatives
Leigh Skat profile photo

Pricing Details

ADP Workforce Now

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Paycor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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