ADP Workforce Now is a cloud-based HR platform for mid-sized businesses. It features customizable modules of various HR services that businesses can tailor to their specific needs, as well as regulatory monitoring and alerts to help businesses remain compliant.
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Paycor
Score 6.8 out of 10
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Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
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Pricing
ADP Workforce Now
Paycor
Editions & Modules
Essential
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Enhanced
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Complete
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HR Pro
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Payroll Essentials
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HR Plus
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Hiring Advantage
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Performance Plus
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No answers on this topic
Offerings
Pricing Offerings
ADP Workforce Now
Paycor
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
Required
Optional
Additional Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.
SO much better than Paycor. ADP [Workforce Now] has more of a backbone that Paycor does. It has its processes already in motion and it seems like their specialist who help us with any questions know all their stuff, unlike Paycor.
Verified User
Manager
Chose ADP Workforce Now
We have used Paycor in the past and it works similar to ADP but the interface just looks simpler. ADP is much better since there are numerous tutorials or helpful links to teach you how to use the software. The bridge also offers help from other users that have similar isssues.
I did not previously use this system, but our Sr. HR Generalist did, and I have been told Paycor was much more user friendly and did not require so much updating information in numerous areas. The platforms/pages "talked"/were synced much more efficiently
Verified User
Employee
Chose ADP Workforce Now
I have only used Paycor outside of ADP, but not from the human resources perspective. I was a regular employee there who used it to clock in and out, and check tax information. It was nice being able to easily access it over the phone rather than going to a computer as I was …
Verified User
Manager
Chose ADP Workforce Now
Well, we will be moving on from ADP. In terms of comparison, Bullhorn has the same shortcomings that ADP had. It's clunky and takes a lot of steps to minimal things. Lots of pretty colors and visual appeal but clunky to use. Akken is probably the worst system I've ever used. …
ADP has many more products and applications and is easy to use.
Verified User
Professional
Chose ADP Workforce Now
ADP Workforce Now was cheaper and a lot more user-friendly.
Verified User
Professional
Chose ADP Workforce Now
We were looking at these vendors as options to change from ADP. They are still on a mainframe structure, while most competitors are on a cloud-based system.
ADP has been more user-friendly than our previous systems for both admins and users alike. But is a far cry from some of the newer, non-legacy software for payroll. Goodbye ADP.
Verified User
Manager
Chose ADP Workforce Now
ADP is certainly more robust, but also, more expensive. We do not partner with ADP for ATS because of the price.
Verified User
Analyst
Chose ADP Workforce Now
We have only evaluated the other companies and have not had a chance to use them directly. However, these products look much more promising than ADP. I am not sure about the cost comparison.
Verified User
Manager
Chose ADP Workforce Now
I think that Workforce Now is more robust and inclusive to make things very efficient on one platform with different modules.
Verified User
Employee
Chose ADP Workforce Now
We decided to stick with ADP as that seems to be going well for us, but I will say that Paycom seemed very user-friendly when I sat in on their presentation.
We selected ADP over the others because it was highly rated and seemed to fit our business needs.
Verified User
Professional
Chose ADP Workforce Now
After using other payroll/HRIS products, this one outshines them all. I feel it accomplishes this because it is much more than a payroll system, but an entire platform for all encompassing HR needs.
Paycor
Verified User
Vice-President
Chose Paycor
I was not involved in evaluating Paycor vs anything else. We had ADP Workforce Now prior to Paycor and it got us by, but did not have near the functionality that Paycor does. It was also not user friendly and there was no point person you could talk to, as all the …
Verified User
Analyst
Chose Paycor
Paycor is a better platform than the other competitor because offers a good set of features for any organization.
We selected Paycor because our previous company dropped the ball on important updates and even forgot to process a payroll. We wanted something that would be better to communicate with us.
Verified User
Director
Chose Paycor
ADP does have better tools than Paycor, but I think Paycor is easier to use than ADP for smaller company size.
Verified User
Executive
Chose Paycor
Better than ADP and Paychex, allowed for a much more comprehensive product.
Verified User
Project Manager
Chose Paycor
ADP seemed to do everything we needed but the cost was out of reach. We've used ADI Time in the past. ADI time didn't have enough of the HR functionality that Paycor has.
I think Paycor is very comparable to other payroll companies out there. Their pricing was better than the previous company we used, which was ultimately the reason we switched payroll companies to begin with. The previous company didn't do upgrades very often and that is one …
Verified User
Administrator
Chose Paycor
It doesn't. We are trying to just save money but ADP is better so far. Sorry.
Verified User
Consultant
Chose Paycor
From a cost perspective, Paycor competes well with Paylocity and with ADP but UltiPro is far more expensive. In terms of providing a sense of peace and confidence, Paycor ranks above ADP in my mind but below the others.
Night and day difference and Paycor customer support is far above that of ADP.
Verified User
Manager
Chose Paycor
Some features of Paycor are better, such as open enrollment and the new hire wizard, but others are poor, such as the benefit administration and history.
Verified User
General Manager
Chose Paycor
Reporting is much better, and it's easier from an employee standpoint.
Verified User
Manager
Chose Paycor
I have used several other payroll and HRMS products in previous positions. I didn't select Paycor for my current job; it was already in place when I started, but I have found it to be user-friendly and efficient. I am happy with the process that we currently have in place. …
I have used ADP in the past, and it felt like I was nothing more than a part of an account to them. With Paycor, I know they recognize me as a person, a part of a company.
Verified User
Former Employee
Chose Paycor
Paycor is superior to what we have used in the past.
If you need to process payroll frequently for several hundred employees and file various reports for tax/compliance purposes, ADP is a sound tool. If you are looking for a comprehensive employee onboarding solution, there are many more automated and advanced tools on the market. The benefits administration tools are decent once you have completed the implementation but mentally prepare yourself for the implementation to take several months longer than what you originally anticipated.
Payroll is best suited to tracking down employees' performance and their activities during working hours. It also showcases overall employee and company performance percentages. The candidate management feature helps to maintain any applicant's data, and there is a feedback option that they provide in the platform.
The Benefits Services Team has provided seamless integration between our employees and their benefits selections upon hire, as well as annual enrollment for all employees. It has saved me untold hours in not only communicating with all of my benefit partners but also in invoice reconciliation and life event changes.
The recruitment and job requisition has been an absolute game-changer for our company. We launched a career center on our website that integrates from the platform, and allows us to attract talent at a much higher level. It also integrates with the top job posting sites for maximum exposure. All communications with candidates are tracked and saved on the system, and I love that the templates are customizable.
ADP is excellent at payroll processing. This seems basic, however, there is so much flexibility built into their system. We have had to process one-time checks, make corrections to previous checks, revise end-of-year W2's and the payroll team is always there to help and guide us through the solutions.
Payroll- easy to view the pay grid, make edits, and even make notes on paystubs. There are quick reports and graphs to double-check everything.
Interface- employees can do so much on their own! Paycor is so easy to navigate and explain to new employees.
Customer Service- I can talk to a real person within 5 minutes!! Or I can even chat with a real person online and not even talk on the phone. And my problems get resolved. No unknown answers they can't figure out.
The font size of employees' pay rate on Pay Profile should be smaller. I'm always worried someone walks up to me and I can't minimize the screen fast enough.
Assigning a time-off policy isn't easy to find.
Vacation accrual policy is set up behind the scenes, I'd like to see the criteria without calling customer service.
Due to the lack of support from the sales and service center we are looking at other options outside of ADP. Again it is a good system, it just lacks the support it deserves from the company employees. It is just unimaginable that you will need to reach out to a service provider several times for the same issue and not get it resolved.
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Global HR management and payroll processing is a complex area. That said, ADP is going a great job with the software platform. Users do need to come into this work with knowledge of what the outcome should be, how the input affects output, how one item affects other items, and more. This is not an area for an entry clerk to be working. Customer service has really ramped up in effectiveness. Cross training so one representative can assist without multiple transfers, has been a big improvement. The online support platform allows for creating a case, following progress and constant communication. Choosing an 8 rating leaves room for the major and exciting changes that are in progress. We look forward to what is rolled out soon based on the ever present feedback from users
I think it is pretty straightforward. It is not a bad thing to say that it is similar to a lot of products in a lot of ways. That's not what this question is asking, though. It's about usability, and I feel that it carries on the easy usability that a lot of other products similar to it have.
Overall, I think the functionality of the program works pretty well. Sometimes, certain browsers do not work well for the policy function of ADP, but that is the only issue thus far
The customer service is very efficient in handling problems we face. I had a problem regarding the tax declaration at the time of joining the company. So I wrote an email to the ADP team to resolve the problem, and they provided me an instant response within 24 hours and resolved my problem within three working days. Which I feel was a great experience.
I'd give a zero if that were an option. I currently have multiple requests for support that have not been answered in over a week. I have called their support phone line and usually hung up after waiting for 45 minutes for someone to answer. It is unlikely to get a quick response, EVER, even to urgent problems that effect taxes and benefit submission.
In-person training was pretty good - I think this significantly depends on the trainer. Our trainer was really good and showed what ADP can do - but I know that all trainers are not the same - and this truly makes such as difference. Overall, our training went pretty well.
At the time training was not as expansive as it is now. If it could go wrong it did for me so the process was difficult and lengthy. I needed to have more in person walkthroughs of things to ensure the transition was done correctly. Not sure what else I can say, we were part of the initial move to Workforce Now when it was introduced.
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.
ADP Workforce Now is simply way more user friendly than Paylocity, with a much simpler and more modern looking UI, for both users and Admins. Paylocity's interface was just way too complicated and old looking, for that alone we decide to go with ADP Workforce Now to avoid having to deal with employee confusion an poor onboarding.
Paycor definitely has a leg up on Paychex Flex. This is the system we went from to Paycor and it is much more basic with not as much opportunity for bundling data together and tracking information. Paychex did provide a dedicated customer service rep, which was very helpful, and I do miss that with Paycor. Paylocity is a company I've also used for over 7 years it does have some really good features. I feel Paylocity is more user-friendly but Paycor has more in-depth options and software features that are very helpful.
We use ADP Workforce Now in all of our departments and at multiple locations, and it has worked pretty good most of the time. Any scaling we may do in the future will be easy with ADP Workforce Now and their software. As for using ADP Workforce Now across departments, it works seamlessly. There are designated codes for departments so it is as easy as knowing the codes and plugging them in as needed.
Connection to benefit providers and the passage of data on a weekly basis is great, once the carriers are connected properly
Communication to the retirement provider was presented as immediate and we were led to believe communication and updates would be faster and smoother than we experienced with Paychex, and the communication is virtually the same. We have a much better employer rep with ADP retirement though, and for that, I have saved several hours over time.