ADP Workforce Now vs Paycor

• Tax and governmental reporting. For a small business these reports are cumbersome, and time consuming
• Direct deposit - no more printing out checks and distributing to all employees.

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• We have employees in different states. They are very adept at handling all the different withholding requirements. I have experienced the same excellent service when there are special issues with visa withholding details.
• Paycor has patiently addressed all my questions when I call in and in a very timely and professional manner. They know their business inside and out. And they are always patient and pleasant to speak with.
• I love having Paycor do this payroll. When I was attempting to do it myself, I was getting constant notices from the state or IRS that this or that hadn't been done properly. I'm happy to report I no longer have that problem. The money spent on Paycor services is well worth it.

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• Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
• The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
• Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.

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• Their reporting is not user friendly. There are no simple reports like Payroll history report for one employee. This is a standard report that is used frequently by employers. It is beyond me why they would not have this.
• The time card report will not print the exact punches you see on the time card itself. We have a work group for lunch so that our employees can see that all their time is accounted for during the day but this will not print on time card report and we have been told it is not possible.
• Benefit hours are not real time. They do not update until you process the payroll that a sick, or vacation day was taken in. This is very difficult for anyone trying to manage benefit hours.

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• It has reduced the time for me to process the payroll by half.
• Reporting and any post audits can be done easily and early enough to catch any errors before the pay day which is definitely good for employee morale.
• The ability for employees to make some changes to their payroll is a great time saver for Payroll and HR as well as for the employee.
• Having all of our subs on ADP makes training the employee on the self service portal more efficient.

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• Keeping track of contributions for child support or garnishments is easy. Ease of use for tracking is wonderful.

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