ADP Workforce Now vs Paycor

• ADP WFN seamlessly ties their HRIS to a payroll system so that there is absolute transparency and alignment between payroll and HR.
• The granularity available when establishing security groups proved to be critically essential in providing visibility and access to the appropriate team members.
• I liked that WFN included the ability to attach an employee photo with the employee record so that when I needed to speak with someone I wasn't familiar with, I could easily pull the picture and then find them on the manufacturing floor.

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• Client support - the one-person contact system is great. Of course, if your 'person' isn't available, you can get help from someone else. But that has rarely been an issue. I like knowing that I don't have to repeat the problem over and over and over again to different people.
• The HR module and Payroll modules have almost everything built in that I need. There is also the option to insert your own fields, so I have used that in several ways. One example: I created a field for I9 destruction date so that I can keep up with the retention dates of I9s.
• Coffee Break Webinars! These have been invaluable to me since I am in a small company and do not have another level above me to turn to for guidance. I select the webinars that I think will provide needed info, and that 30 minutes and a cup of coffee has taught me a lot.
• The ACA compliance and reporting is another area that I am so glad they have. I do not know that I could have gotten through the first year of ACA reporting if it had not been for my support person. He talked me through the process and calmed me down when I felt panicky.
• The HR support add-on. Not having an employment lawyer or even a level above me to turn to for guidance, being able to ask questions of certified HR specialists and know that what they are telling me is the legal and/or right way to handle an issue has relieved me of worrying about whether or not I was doing things correctly. Sometimes I was not, but then they told me what I should do and I learned from that.

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• I would have liked to see some more flexibility in the reporting tool.
• I really wanted to see more data/employees on a single page than the limited view (I think 15 or 20 in the version I was using). There was no ability to scale the window to allow me to see more than those few candidates at a time
• I would love for them to include a simple click on the payroll roll up side for me to easily see YTD totals rather than have to go in and select each individual check to include in the roll up.

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• The previous payroll provider that I used had a user - only web site that you could go to to get info from other users. They also posted articles that were informative about current issues. I wish Paycor had something similar.
• The reporting function is still difficult to me. My contact person has always been helpful in writing the reports I need, but I wish there was a more detailed tutorial that would allow me to create practice reports in order to get a better understanding of how to do my own.

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• ADP Workforce Now has really moved our organization into a self-service model. We utilize mobile access, iPay, employee engagement via the Portal, etc.
• The complete separate between HR and Payroll is very challenging and, to be honest, unacceptable. We have learned to work with it but it is a very poor model for Corporate America. But, ADP knows this and will no longer sell this product. Anyone converting to ADP now will have the latest and greatest which hopefully will meet the reporting/functionality of their biggest competitors.
• The most positive area of WFN is Benefit Administration. It does it all and is very easy to use.

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• We have been able to eliminate many external spreadsheets and databases and consolidate data into Paycor
• Automated carrier feeds have simplified benefit administration and reduced our workload
• Online open enrollment has been a huge time saver for us and our employees have been very happy with the level of employee self service available
• Paycor's ability to export data to other products has allowed us to synchronize data across multiple platforms within the company and assure that changes made in Paycor are reflected in our other systems.

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