What users are saying about

Kronos Workforce Central

Top Rated
74 Ratings

ADP Workforce Now

470 Ratings
Score 7 out of 101

Kronos Workforce Central

Top Rated
74 Ratings
Score 6.8 out of 101

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Likelihood to Recommend

ADP Workforce Now

For a small employer, with very little turnover and few benefit options, ADP may be too costly for the benefit. There are many affordable payroll providers available for small organizations.For large employers with many benefits options, employees in multiple locations, multiple tax jurisdictions and varied pay types (salary, hourly, commission, etc), ADP is ideal. The extended customer service hours, extensive resources for international pay, and capability for multi state taxation is crucial for an international employer.
Melissa Rauch profile photo

Kronos Workforce Central

We use Kronos Workforce Central only for it's timekeeping and scheduling/forecasting capabilities. It absolutely meets our needs for these areas. The reporting functionality also serves us well; exporting reports in excel covers the needs for most teams that use the system. Finally, business leaders and local HR crews are able to run reports on the teams they support.
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Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.6
Kronos Workforce Central
Employee demographic data
ADP Workforce Now
8.1
Kronos Workforce Central
Employment history
ADP Workforce Now
8.1
Kronos Workforce Central
Job profiles and administration
ADP Workforce Now
7.7
Kronos Workforce Central
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.4
Kronos Workforce Central
Organizational charting
ADP Workforce Now
6.6
Kronos Workforce Central
Organization and location management
ADP Workforce Now
7.3
Kronos Workforce Central
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.0
Kronos Workforce Central

Payroll Management

ADP Workforce Now
8.1
Kronos Workforce Central
Pay calculation
ADP Workforce Now
8.7
Kronos Workforce Central
Support for external payroll vendors
ADP Workforce Now
7.5
Kronos Workforce Central
Benefit plan administration
ADP Workforce Now
8.0
Kronos Workforce Central
Direct deposit files
ADP Workforce Now
8.6
Kronos Workforce Central
Salary revision and increment management
ADP Workforce Now
7.9
Kronos Workforce Central
Reimbursement management
ADP Workforce Now
7.7
Kronos Workforce Central

Leave and Attendance Management

ADP Workforce Now
8.1
Kronos Workforce Central
Approval workflow
ADP Workforce Now
8.1
Kronos Workforce Central
Balance details
ADP Workforce Now
8.1
Kronos Workforce Central
Annual carry-forward and encashment
ADP Workforce Now
8.1
Kronos Workforce Central

Employee Self Service

ADP Workforce Now
8.2
Kronos Workforce Central
View and generate pay and benefit information
ADP Workforce Now
8.8
Kronos Workforce Central
Update personal information
ADP Workforce Now
8.7
Kronos Workforce Central
View company policy documentation
ADP Workforce Now
8.6
Kronos Workforce Central
Employee recognition
ADP Workforce Now
7.6
Kronos Workforce Central
View job history
ADP Workforce Now
7.6
Kronos Workforce Central

Asset Management

ADP Workforce Now
6.0
Kronos Workforce Central
Tracking of all physical assets
ADP Workforce Now
6.0
Kronos Workforce Central

HR Reporting

ADP Workforce Now
7.0
Kronos Workforce Central
Report builder
ADP Workforce Now
7.1
Kronos Workforce Central
Pre-built reports
ADP Workforce Now
7.0
Kronos Workforce Central
Ability to combine HR data with external data
ADP Workforce Now
7.0
Kronos Workforce Central

Onboarding

ADP Workforce Now
5.5
Kronos Workforce Central
New hire portal
ADP Workforce Now
6.1
Kronos Workforce Central
Manager tracking tools
ADP Workforce Now
4.9
Kronos Workforce Central

Performance and Goals

ADP Workforce Now
7.8
Kronos Workforce Central
Corporate goal setting
ADP Workforce Now
7.7
Kronos Workforce Central
Individual goal setting
ADP Workforce Now
7.9
Kronos Workforce Central
Line-of sight-visibility
ADP Workforce Now
7.7
Kronos Workforce Central
Performance tracking
ADP Workforce Now
7.9
Kronos Workforce Central

Performance Management

ADP Workforce Now
7.5
Kronos Workforce Central
Performance plans
ADP Workforce Now
7.6
Kronos Workforce Central
Performance improvement plans
ADP Workforce Now
7.5
Kronos Workforce Central
Review status tracking
ADP Workforce Now
7.7
Kronos Workforce Central
Review reminders
ADP Workforce Now
7.4
Kronos Workforce Central
Multiple review frequency
ADP Workforce Now
7.3
Kronos Workforce Central

Succession Planning

ADP Workforce Now
6.0
Kronos Workforce Central
Create succession plans/pools
ADP Workforce Now
5.8
Kronos Workforce Central
Candidate ranking
ADP Workforce Now
5.8
Kronos Workforce Central
Candidate search
ADP Workforce Now
6.3
Kronos Workforce Central
Candidate development
ADP Workforce Now
6.2
Kronos Workforce Central

Recruiting / ATS

ADP Workforce Now
6.7
Kronos Workforce Central
Job Requisition Management
ADP Workforce Now
7.9
Kronos Workforce Central
Company Website Posting
ADP Workforce Now
7.5
Kronos Workforce Central
Publish to Social Media
ADP Workforce Now
7.5
Kronos Workforce Central
Job Search Site Posting
ADP Workforce Now
6.7
Kronos Workforce Central
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Kronos Workforce Central
Applicant Tracking
ADP Workforce Now
7.3
Kronos Workforce Central
Notifications and Alerts
ADP Workforce Now
7.6
Kronos Workforce Central

Pros

  • The reporting in ADP is second to none. The ease of creating ad-hoc reports is far superior to any other system I have used. As an added bonus the canned reports that come standard with ADP, are usually more than enough for any company.
  • The customer service is amazing. Anytime I am experiencing issues I can call them up and expect an immediate resolution. They have an excellent ticketing system that allows them and myself to track communications and look up prior resolutions for future reference.
  • Tax Payments and Reporting are a life saver. I can always rest assured that my deposits are accurate and made on time. If I get any tax notices in the mail I can simply forward them to ADP and I do not have to worry about them again.
John Loudermill, CPP profile photo
  • Easy to use and navigate
  • Web-based, can be accessed anywhere, anytime
  • Quick Links makes it easy to find frequently-used options
  • Extensive range of setup tools to customize user experience
Juan Osegueda profile photo

Cons

  • The time and attendance portion could be more robust. If you have employees with multiple pay rates, pay types, and pay additions this may be a task to setup. My current company is driven by cost numbers and I we had to partner with another company that is another part of ADP called IDI in order to make things work.
  • Sometimes when working with records it is difficult to manipulate historical data. I guess maybe this is a good and bad thing because you don't want it to be easy for people to manipulate data, but if terminating an employee was a mistake I would like to easily be able to delete that record instead of rehiring.
  • The accrual setup is one of the biggest issues I have had with ADP. From the setup to execution this is a project that requires constant review even after the process has been completed.
John Loudermill, CPP profile photo
  • There are some areas and situations where management and technical staff are locked out of editing or correcting an error, and this should be addressed.
  • The ability to view workforce by department and by department needs can be useful for more thorough scheduling.
  • Designations for FT and PT workstaff and those with specific scheduling restrictions should be more pronounced.
James Hunt profile photo

Likelihood to Renew

ADP Workforce Now8.9
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Kronos Workforce Central8.5
Based on 10 answers
I would renew usage if I were in a decision making position.
James Hunt profile photo

Usability

ADP Workforce Now8.1
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.2
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
Kronos Workforce Central9.4
Based on 2 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda profile photo

Online Training

ADP Workforce Now8.4
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Kronos Workforce Central8.0
Based on 1 answer
No answer on this topic is available.

Implementation

ADP Workforce Now7.2
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Our company used ADP prior to Workforce Now. We tried PayChex for one year 11 years ago, however did not like the functionality and time required to process a payroll. We returned to ADP, then tried Paylocity...that lasted one small payroll, as our payroll clerk was extremely dissatisfied with the product. I was on the telephone with our ADP representative asking what ADP could do to help us remedy our error in moving to paylocity. ADP was great, they explained the ADP Workforce Now product. Helped us return to ADP in time to do a full payroll the following week, and helped to collect the information from Paylocity in time to do the first quarter report in a timely manner. This was a difficult task as Paylocity was less than forthcoming with the reports we needed to provide. The Paylocity support team finally admitted they could not do the what they claimed in the demo. Waste of time and a lot of money. ADP Workforce Now has proven to us they will be there when we need them.
Stewart Melanie profile photo
There were some functionalities in Kronos that we needed that the other systems did not have readily available or easily deployable.
No photo available

Return on Investment

  • Accurate, integrated Time & Attendance is by far the #1 efficiency for the organization I implemented this system for. They went from paper time sheets to having the ability to have employees enter their time via their smart phone overnight.
  • The more robust and date effective reporting allowed us to finally be able to tear into the data and ensure people were being paid correctly.
  • The prior system was a Citrix based platform that could only be ran on one computer, whereas Workforce Now is internet based, allowing me to work whenever and however I needed to.
Evan Saltzman profile photo
  • Workforce Central has allowed the University to manage compliance at a higher level with the consistent application of rules.
  • Workforce Central has allowed insight into the time collection process at the University with a granular audit trail.
  • Support for the Workforce Central system requires a partnership between campus IT and the functional (payroll) employees. The system cannot be installed and forgotten and must be actively managed.
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Kronos Workforce Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Contact sales for pricing information at 1 (800)-225-1561.