What users are saying about

ADP Workforce Now

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484 Ratings
Top Rated
75 Ratings

ADP Workforce Now

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484 Ratings
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Score 7 out of 101
Top Rated
75 Ratings
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Score 6.8 out of 101

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Likelihood to Recommend

ADP Workforce Now

ADP is well suited when you have a large workforce. We have over 450 employees and frequently have those who are hired and those who retire. It's such a great opportunity to give employees ownership of their own employee information.I think if you have a small business, it may be hard to justify the cost of ADP. However, the fact that they can take care of your payroll and taxes and such is pretty awesome.
Nicole Rieger profile photo

Kronos Workforce Central

Kronos Workforce Central is well-suited for large organizations seeking a simplified time-recording system or are trying to get away from manual timesheets being submitted. Larger organizations would see a greater return on investment while using this system. It is less appropriate for smaller organizations with fewer employees, as the cost of the system likely would be greater than the investment of the system.
No photo available

Feature Rating Comparison

Human Resource Management

ADP Workforce Now
7.7
Kronos Workforce Central
Employee demographic data
ADP Workforce Now
8.2
Kronos Workforce Central
Employment history
ADP Workforce Now
8.2
Kronos Workforce Central
Job profiles and administration
ADP Workforce Now
7.7
Kronos Workforce Central
Workflow for transfers, promotions, pay raises, etc.
ADP Workforce Now
7.5
Kronos Workforce Central
Organizational charting
ADP Workforce Now
6.6
Kronos Workforce Central
Organization and location management
ADP Workforce Now
7.5
Kronos Workforce Central
Compliance data (COBRA, OSHA, etc.)
ADP Workforce Now
8.1
Kronos Workforce Central

Payroll Management

ADP Workforce Now
8.1
Kronos Workforce Central
Pay calculation
ADP Workforce Now
8.7
Kronos Workforce Central
Support for external payroll vendors
ADP Workforce Now
7.5
Kronos Workforce Central
Benefit plan administration
ADP Workforce Now
8.0
Kronos Workforce Central
Direct deposit files
ADP Workforce Now
8.6
Kronos Workforce Central
Salary revision and increment management
ADP Workforce Now
7.9
Kronos Workforce Central
Reimbursement management
ADP Workforce Now
8.0
Kronos Workforce Central

Leave and Attendance Management

ADP Workforce Now
8.2
Kronos Workforce Central
Approval workflow
ADP Workforce Now
8.1
Kronos Workforce Central
Balance details
ADP Workforce Now
8.1
Kronos Workforce Central
Annual carry-forward and encashment
ADP Workforce Now
8.2
Kronos Workforce Central

Employee Self Service

ADP Workforce Now
8.2
Kronos Workforce Central
View and generate pay and benefit information
ADP Workforce Now
8.7
Kronos Workforce Central
Update personal information
ADP Workforce Now
8.7
Kronos Workforce Central
View company policy documentation
ADP Workforce Now
8.6
Kronos Workforce Central
Employee recognition
ADP Workforce Now
7.6
Kronos Workforce Central
View job history
ADP Workforce Now
7.6
Kronos Workforce Central

Asset Management

ADP Workforce Now
6.0
Kronos Workforce Central
Tracking of all physical assets
ADP Workforce Now
6.0
Kronos Workforce Central

HR Reporting

ADP Workforce Now
7.2
Kronos Workforce Central
Report builder
ADP Workforce Now
7.2
Kronos Workforce Central
Pre-built reports
ADP Workforce Now
7.1
Kronos Workforce Central
Ability to combine HR data with external data
ADP Workforce Now
7.2
Kronos Workforce Central

Onboarding

ADP Workforce Now
5.5
Kronos Workforce Central
New hire portal
ADP Workforce Now
6.1
Kronos Workforce Central
Manager tracking tools
ADP Workforce Now
4.8
Kronos Workforce Central

Performance and Goals

ADP Workforce Now
7.7
Kronos Workforce Central
Corporate goal setting
ADP Workforce Now
7.6
Kronos Workforce Central
Individual goal setting
ADP Workforce Now
7.8
Kronos Workforce Central
Line-of sight-visibility
ADP Workforce Now
7.6
Kronos Workforce Central
Performance tracking
ADP Workforce Now
7.9
Kronos Workforce Central

Performance Management

ADP Workforce Now
7.4
Kronos Workforce Central
Performance plans
ADP Workforce Now
7.6
Kronos Workforce Central
Performance improvement plans
ADP Workforce Now
7.4
Kronos Workforce Central
Review status tracking
ADP Workforce Now
7.6
Kronos Workforce Central
Review reminders
ADP Workforce Now
7.3
Kronos Workforce Central
Multiple review frequency
ADP Workforce Now
7.2
Kronos Workforce Central

Succession Planning

ADP Workforce Now
6.0
Kronos Workforce Central
Create succession plans/pools
ADP Workforce Now
5.8
Kronos Workforce Central
Candidate ranking
ADP Workforce Now
5.7
Kronos Workforce Central
Candidate search
ADP Workforce Now
6.3
Kronos Workforce Central
Candidate development
ADP Workforce Now
6.2
Kronos Workforce Central

Recruiting / ATS

ADP Workforce Now
6.8
Kronos Workforce Central
Job Requisition Management
ADP Workforce Now
8.1
Kronos Workforce Central
Company Website Posting
ADP Workforce Now
7.8
Kronos Workforce Central
Publish to Social Media
ADP Workforce Now
7.7
Kronos Workforce Central
Job Search Site Posting
ADP Workforce Now
6.9
Kronos Workforce Central
Duplicate Candidate Prevention
ADP Workforce Now
2.3
Kronos Workforce Central
Applicant Tracking
ADP Workforce Now
7.4
Kronos Workforce Central
Notifications and Alerts
ADP Workforce Now
7.7
Kronos Workforce Central

Pros

  • The blending of all aspects of HR in ADP makes the system use very fluid. We like that we can have the employee in the system from hire to retire.
  • Allowing employees to have access to their own information is very empowering for them. We like that employees can look at their benefit enrollments, tax information and address along with their payroll history. This is very empowering from an employee standpoint.
  • From a manager standpoint I feel that the system gives the manager great power to make decisions. It can be simple things like workforce planning but also things along the lines of performance evaluations and annual reviews and pay increases.
  • Reporting abilities are AMAZING. You can get a report on basically anything you want in ADP. It can be a challenge to find out how to get that information into a report but the Customer Service help when it comes to custom reporting is great.
Nicole Rieger profile photo
  • Workforce Central offers an array of time collection options, including physical time clock, web time clock, mobile, and a pay from schedule option. Departments have the flexibility of choosing the time collection option that meets their need.
  • Workforce Central time cards have an impressive audit trail and reporting capability, allowing supervisors to determine how an employee's punch was added to their time card.
  • Kronos is enhancing the mobile capabilities withing Workforce Central, allowing additional flexibility to those departments and employees that need this option.
No photo available

Cons

  • Some of the fields are not intuitive, meaning that when filling out things like phone #s and SSN's, the cursor does not automatically move to the next field once it is completed.
  • The performance management section doesn't fit our needs like we had hoped. We do not use a rating system for reviews and the ADP system is set up to be more advanced than what we are as a company. There's no way that we can change this so far and that's unfortunate.
  • Because ADP is such a huge program it runs a lot on cookies/cache. Because of that we have employees who really struggle with their passwords and the fact that we have them punch in and out on a public computer. Previous users and multiple tries with passwords seems to impact the next person who logs in.
Nicole Rieger profile photo
  • The user interface is simple but it's outdated and doesn't run very smoothly. Sometimes it takes multiple clicks to get the page to change and the password often has to be entered twice.
  • Once you have logged in to the Kronos app for the first time, it stays calibrated to your employer, but the setup requires a set of codes and other info to log in for the first time.
Elaine Foster profile photo

Likelihood to Renew

ADP Workforce Now8.8
Based on 29 answers
  • Ease of use for the administrator and the employee
  • Perfect payroll audit - fewer payroll errors
  • Customer Service
  • Flexibility
  • Tax Service
  • Garnishment Service
Caroline Dula, CPP profile photo
Kronos Workforce Central5.0
Based on 11 answers
I no longer work at the company that uses Kronos. But if I did I would never move away from Kronos. It's the industry leader for a reason.
Raul Rodriguez profile photo

Usability

ADP Workforce Now8.2
Based on 16 answers
The screens are very easy to understand and employees can easily navigate the system which makes it easier on me since I am not always having to answer questions.
Karen Webb profile photo
No score
No answers yet
No answers on this topic

Support

ADP Workforce Now6.7
Based on 14 answers
The payroll support is excellent, but the support on the technical side is lacking. The support for the portal is especially lacking. I think they need more training to be able to serve the customer more efficiently. I have had issues with employees not being able to log in even after resetting the password, and have had to call back a couple of different times to get results. Luckily I don't have issues that I need to call them about very often.
Caroline Dula, CPP profile photo
Kronos Workforce Central9.4
Based on 2 answers
Having no experience with Kronos prior to using it in March 2016, their customer service team taught me how to use it the right way after my initial training at work. I am well-versed in data analysis using Excel and Access primarily, so once I discovered that Kronos had a reporting feature built in, I've used the feature quite a few times to help our properties evaluate their production costs and make good labor decisions. I give Kronos a 10 because once a person takes the time to learn how to use the software, they'll realize that Kronos is far more effective than most, and gives users more ways to access their information where and when they want to.
Juan Osegueda profile photo

Online Training

ADP Workforce Now8.3
Based on 5 answers
The instructions from the recruiting agency on how to use the system was pretty straightforward. It provided step-by-step procedures on where you would need to log in your hours as well as what you would need to highlight (i.e. regular, overtime, etc.) detailing the type of hours that were worked overall. The handout also provided some pictures of the application
Benjamin Yee profile photo
Kronos Workforce Central8.0
Based on 1 answer
No answer on this topic is available.

Implementation

ADP Workforce Now7.4
Based on 8 answers
Either assign more than one specialist to the implementation process, or assign less clients to the implementation specialist. The process requires attention to detail and the ability to test and re-test as well as verify the information. It also requires a lot of back and forth between the client ant the implementation specialist, so they need to be readily available during the whole implementation process.
Caroline Dula, CPP profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We left ADP for CheckPoint but on our first payroll the implementation failed so we ended up back with ADP by default just so our employees could be paid. Paycor and Paychex were not robust enough for our needs.
Chelsea Chase profile photo
During my tenure at my organization we've only used Kronos and have not considered moving to another application to document employee time.
No photo available

Return on Investment

  • As a payroll manager and senior analyst, a quicker payroll processing has freed up substantial time for me to further develop financial metrics and focus on growing our company's profitability.
  • Far fewer payroll errors leads to improved employee moral and less time fixing said errors.
Dixon Pettengill profile photo
  • It helped lower our overtime cost
  • It helped identify problem employees so that we did not invest in more training.
  • It made employees more accountable in a hospital setting where accountability is crucial
  • the reporting features saved so much time
  • Made unemployment claims easier to fight for people with time and attendance problems in Texas
No photo available

Pricing Details

ADP Workforce Now

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Please contact ADP for a product demo and ask about a hands-on "test drive" of Workforce Now.

Kronos Workforce Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Contact sales for pricing information at 1 (800)-225-1561.