What users are saying about
18 Ratings
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Score 7.1 out of 101
27 Ratings
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Score 8.9 out of 101

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy profile photo

Splashtop Business Access

Splashtop is great for users that want remote access, but the company doesn't necessarily have the infrastructure in place for virtual remote environments. It's more secure then using VPN and allows employees to leverage their own devices to access the network. We found the experience to be very fast while working remotely. Splashtop must be installed on the device you wish to use to access the remote computer, so an impromptu session via a web interface isn't an option. This is a bigger issue if you are away at a hotel business center and can't install the software because you do not have administrator rights and the hotel doesn't allow you to install software
Paul Cheng profile photo

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.0
Splashtop Business Access
High quality audio
Amazon Chime
8.6
Splashtop Business Access
High quality video
Amazon Chime
8.4
Splashtop Business Access
Low bandwidth requirements
Amazon Chime
7.1
Splashtop Business Access
Mobile support
Amazon Chime
7.7
Splashtop Business Access

Screen Sharing

Amazon Chime
7.6
Splashtop Business Access
Desktop sharing
Amazon Chime
7.7
Splashtop Business Access
Whiteboards
Amazon Chime
7.5
Splashtop Business Access

Online Meetings / Events

Amazon Chime
7.5
Splashtop Business Access
Calendar integration
Amazon Chime
6.9
Splashtop Business Access
Meeting initiation
Amazon Chime
7.7
Splashtop Business Access
Integrates with social media
Amazon Chime
7.5
Splashtop Business Access
Record meetings / events
Amazon Chime
8.0
Splashtop Business Access
Slideshows
Amazon Chime
7.5
Splashtop Business Access

Online Events Collaboration

Amazon Chime
7.1
Splashtop Business Access
Live chat
Amazon Chime
7.9
Splashtop Business Access
Audience polling
Amazon Chime
6.5
Splashtop Business Access
Q&A
Amazon Chime
6.9
Splashtop Business Access

Online Events Security

Amazon Chime
7.6
Splashtop Business Access
User authentication
Amazon Chime
7.7
Splashtop Business Access
Participant roles & permissions
Amazon Chime
7.9
Splashtop Business Access
Confidential attendee list
Amazon Chime
7.3
Splashtop Business Access

Remote Administration

Amazon Chime
Splashtop Business Access
8.4
Screen sharing
Amazon Chime
Splashtop Business Access
9.4
File transfer
Amazon Chime
Splashtop Business Access
8.5
Instant message
Amazon Chime
Splashtop Business Access
7.7
Access to sleeping/powered-off computers
Amazon Chime
Splashtop Business Access
6.5
Over-the-Internet remote session
Amazon Chime
Splashtop Business Access
9.1
Initiate remote control from mobile
Amazon Chime
Splashtop Business Access
8.8
Remote management of servers & workstations
Amazon Chime
Splashtop Business Access
7.0
Centralized management dashboard
Amazon Chime
Splashtop Business Access
8.5
Session record
Amazon Chime
Splashtop Business Access
9.0
Annotations
Amazon Chime
Splashtop Business Access
8.5
Multi-platform remote control
Amazon Chime
Splashtop Business Access
9.2

Pros

Amazon Chime

  • Very simple custom URL for easy sharing. No long dial in, participant codes, international numbers.
  • No software to download for either party, probably the best reason to switch. People hate when you invite them to a meeting and then you first have to download the software. Many companies block their employees from downloading outside software.
  • Manage Team. It is very easy to manage the users on your account, add, delete. This is a huge time saver.
No photo available

Splashtop Business Access

  • Remote desktop - Obviously this would be the whole reason for Splashtop but for some reason, it works better than others we have used in the past.
  • File transfer is really nice and it actually works the way it is supposed to.
  • SOS function is great because it allows for us to easily access machines that normally we could not unless a full client is installed.
Matthew James profile photo

Cons

Amazon Chime

  • Amazon Chime does have a feature to chat within the conference room with the audience but does not offer the function to select a specific user and private chat them. This could pose some issues when trying to ask questions to the presenter but not wanting it to be public. If this function exists, it's not easily identified.
  • It would be very beneficial for Amazon Chime to be an industry leader in allowing cross-platform integration without full software downloads. It would be nice to be able to see one of these major companies allow to join through any platform such as Microsoft Teams, Slack, WebEx etc.
  • Amazon Chime could afford to develop some additional plugins to allow users to quickly escalate into a conference. Such as Teams plugin or connector, Microsoft Outlook or even apple!
Jesse Bickel, MS - PMP profile photo

Splashtop Business Access

  • Large scale rollout can be improved, deployment is flakey.
  • Business Access Solo is very nicely priced, but numerous vital features are removed.
Derek Schroeder profile photo

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Splashtop Business Access

Splashtop Business Access 9.5
Based on 2 answers
It's hard to find any significant faults with Splashtop. It offers a very responsive remote access experience with clear and simple interface. There's very little learning curve as it's toolbar mimics other popular remote access solutions graphical user interface. It's gives you access to your remote computer quickly and stays out of your way
Paul Cheng profile photo

Support

Amazon Chime

Amazon Chime 6.0
Based on 1 answer
Some customer service reps are great, but I find the majority are not really giving you service, they are not solving the problems and issues can go on for weeks. It is very frustrating and has made me question my decision to stay with them. Once again, there are some great ones that actually follow up when they say they will and have concrete answers, even if they say they are still researching, at least I know someone is on it.
No photo available

Splashtop Business Access

Splashtop Business Access 8.5
Based on 2 answers
To be honest, I have only had to use the support once from Splashtop and that was because of a silly user error and then one other time to inquire about upcoming features for future versions. So I can't really speak to their support level as I have not really needed to use it. So that can be viewed two ways I suppose. But I see it as a positive.
Matthew James profile photo

Alternatives Considered

Amazon Chime

AWS Chime is very comparable to Zoom meeting. Monthly costs are usually cheaper but are variable and can fluctuate. Reporting on AWS Chime is great but needs some additional back-end set-up that could be cumbersome. Overall... ease, quality, look and set-up is very easy. Equipment required, quality and cost is what makes this a great product.
No photo available

Splashtop Business Access

I used LogMeIn and later I search for others alternatives. Searching on internet I found Splashtop, the price sound amazing for me so I starting with the trial version, after testing I see that was easy and accomplish the goal that we were looking for I was even more interesting. In many cases, I used it from my mobile, so I try to use it but I couldn't, the application has a bug. I send an email and explain to them that I am a potential customer but I cannot test the mobile version - they ask me some information about my mobile and the next day they sent me an email that updates the app from the play store. And it works, they fixed it. So the compromise that they have and their great support was the final step to take the decision. And we have 4 happy years with them without any claim.
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Return on Investment

Amazon Chime

  • We use the free version, and we benefit from better access to discussions with prospective hires which can lead to increase win percentage.
No photo available

Splashtop Business Access

  • Saved me hundreds of dollars.
  • Saved me hours of time.
  • Made it possible to act quickly on issues no matter where I am.
Bruce Eichelberger profile photo

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Additional Pricing Details

Splashtop Business Access

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Splashtop Business Access Editions & Modules

Edition
Business Access Solo$601
Business Access Pro$992
  1. per year
  2. per user, per year
Additional Pricing Details
All plans billed yearly

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