What users are saying about

Ascentis HR

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175 Ratings

Ascentis HR

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175 Ratings
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Score 6.6 out of 101
63 Ratings
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Score 6.8 out of 101

Add comparison

Likelihood to Recommend

Ascentis HR

I would recommend the HR system over the Payroll system 10x over. The payroll system has many more glitches and workarounds; however, if you are like our organization you want an integrated product. If you are a smaller organization and have the time to reverify the report information, I would recommend the HR piece. The ESS system is a strong positive for us!
No photo available

Paylocity Web Pay

It's a suitable platform if you're looking for a self-service portal for employees. Fairly easy to use, has all of the information they'll need. It does have SOME quality reporting options, but it does leave a lot to be desired. We've often found ourselves wondering why there isn't more customization for that particular area. If everything is functioning properly, requesting time off is easy for employees. It is not a 100% error-free platform (what is?), so you will have to deal with various issues along the way.
Erin Holm profile photo

Feature Rating Comparison

Human Resource Management

Ascentis HR
7.2
Paylocity Web Pay
7.0
Employee demographic data
Ascentis HR
7.8
Paylocity Web Pay
7.3
Employment history
Ascentis HR
7.7
Paylocity Web Pay
7.5
Job profiles and administration
Ascentis HR
7.4
Paylocity Web Pay
7.5
Workflow for transfers, promotions, pay raises, etc.
Ascentis HR
7.1
Paylocity Web Pay
5.7
Organizational charting
Ascentis HR
5.8
Paylocity Web Pay
6.9
Organization and location management
Ascentis HR
7.1
Paylocity Web Pay
7.6
Compliance data (COBRA, OSHA, etc.)
Ascentis HR
7.1
Paylocity Web Pay
6.8

Payroll Management

Ascentis HR
7.3
Paylocity Web Pay
7.5
Pay calculation
Ascentis HR
7.8
Paylocity Web Pay
8.0
Support for external payroll vendors
Ascentis HR
7.2
Paylocity Web Pay
5.5
Benefit plan administration
Ascentis HR
7.2
Paylocity Web Pay
7.9
Direct deposit files
Ascentis HR
8.1
Paylocity Web Pay
8.8
Salary revision and increment management
Ascentis HR
7.5
Paylocity Web Pay
7.4
Reimbursement management
Ascentis HR
6.2
Paylocity Web Pay
7.3

Leave and Attendance Management

Ascentis HR
7.5
Paylocity Web Pay
6.7
Approval workflow
Ascentis HR
7.5
Paylocity Web Pay
7.7
Balance details
Ascentis HR
7.3
Paylocity Web Pay
6.1
Annual carry-forward and encashment
Ascentis HR
7.5
Paylocity Web Pay
6.2

Employee Self Service

Ascentis HR
7.6
Paylocity Web Pay
8.1
View and generate pay and benefit information
Ascentis HR
8.0
Paylocity Web Pay
8.8
Update personal information
Ascentis HR
8.3
Paylocity Web Pay
8.7
View company policy documentation
Ascentis HR
7.4
Paylocity Web Pay
7.8
Employee recognition
Ascentis HR
7.0
Paylocity Web Pay
7.2
View job history
Ascentis HR
7.3
Paylocity Web Pay
7.8

Asset Management

Ascentis HR
7.0
Paylocity Web Pay
4.7
Tracking of all physical assets
Ascentis HR
7.0
Paylocity Web Pay
4.7

HR Reporting

Ascentis HR
6.2
Paylocity Web Pay
5.4
Report builder
Ascentis HR
6.7
Paylocity Web Pay
5.4
Pre-built reports
Ascentis HR
6.4
Paylocity Web Pay
5.8
Ability to combine HR data with external data
Ascentis HR
5.5
Paylocity Web Pay
5.0

Onboarding

Ascentis HR
6.6
Paylocity Web Pay
6.3
New hire portal
Ascentis HR
6.9
Paylocity Web Pay
7.1
Manager tracking tools
Ascentis HR
6.2
Paylocity Web Pay
5.6

Performance and Goals

Ascentis HR
6.1
Paylocity Web Pay
7.9
Corporate goal setting
Ascentis HR
6.2
Paylocity Web Pay
8.0
Individual goal setting
Ascentis HR
6.3
Paylocity Web Pay
8.0
Line-of sight-visibility
Ascentis HR
5.9
Paylocity Web Pay
8.0
Performance tracking
Ascentis HR
6.0
Paylocity Web Pay
7.5

Performance Management

Ascentis HR
5.9
Paylocity Web Pay
6.4
Performance plans
Ascentis HR
6.0
Paylocity Web Pay
6.7
Performance improvement plans
Ascentis HR
5.9
Paylocity Web Pay
6.1
Review status tracking
Ascentis HR
6.3
Paylocity Web Pay
6.5
Review reminders
Ascentis HR
6.1
Paylocity Web Pay
6.1
Multiple review frequency
Ascentis HR
5.4
Paylocity Web Pay
6.6

Succession Planning

Ascentis HR
5.3
Paylocity Web Pay
Create succession plans/pools
Ascentis HR
5.1
Paylocity Web Pay
Candidate ranking
Ascentis HR
5.5
Paylocity Web Pay
Candidate search
Ascentis HR
5.5
Paylocity Web Pay
Candidate development
Ascentis HR
5.2
Paylocity Web Pay

Recruiting / ATS

Ascentis HR
6.8
Paylocity Web Pay
4.0
Job Requisition Management
Ascentis HR
6.8
Paylocity Web Pay
4.0
Company Website Posting
Ascentis HR
7.1
Paylocity Web Pay
4.0
Publish to Social Media
Ascentis HR
7.0
Paylocity Web Pay
Job Search Site Posting
Ascentis HR
6.7
Paylocity Web Pay
Duplicate Candidate Prevention
Ascentis HR
6.6
Paylocity Web Pay
Applicant Tracking
Ascentis HR
7.0
Paylocity Web Pay
4.0
Notifications and Alerts
Ascentis HR
6.4
Paylocity Web Pay

Pros

  • Implementation - You work one on one with a specialist to help build and customize each module. They are patient, supportive, and very helpful.
  • Customization - There were few (if any) things I asked for that couldn't be customized. They really do work with you to make the system work for you.
  • Support - If/when an issue arises, you are met with immediate response and rectification. Their dedication to customer service is great.
No photo available
  • Work-arounds they do really well
  • Customer service reps are usually VERY willing to help find that work-around.
Shawn M. Henderson profile photo

Cons

  • One of the biggest issues I have had with Ascentis HR is that it lacks updates. We started using it four years ago. We stopped using it because we were trying to piecemeal three different systems together. We tried another system for two and a half years. That didn't work out any better. We decided to give Ascentis HR another try. I was hoping that there would be a few upgrades, but the system was largely the same. On the one hand, I admit it was nice because there was not a steep learning curve, but on the other, the technology was behind a lot of the other systems that we were presented with.
  • The complaint that I hear the most from my employees is that there is no app for the program and that it is extremely hard to use on any mobile device. The Employee Self Service/Portal is set to be used on a computer or laptop - not a small mobile device. With so many people using their phones as the main internet source, it does make it difficult for many of our employees to access their self-service portal outside of the work environment.
  • Because it is an older system, some of the things can be a little trickier to set up. Benefits are one of them. There are multiple screens that need to be gone through and rules that need to be built. It can seem a little like a choose-your-own-adventure at times. If you don't hit the correct button on the right page, you may miss out on options down the road. There is no real safeguard built in and no particular view mode to see if things were done correctly. You have to make things "live" in order to see if your rules and the benefits worked. In addition, once the benefits have been set up correctly for the employees, it still has to be mapped and moved over for payroll to be able to see things.
  • Currently, we are using their remote desktop service which requires us to move anything we want to put on our Employee's Self Service Portal from our desktops to their remote desktops and then copying the correct path to bring it back to our online version of an old MySpace page. I know that they are trying, but it seems as though it is a lot of work for something that should be a lot easier to do with a few more layout and posting options.
  • Although they do have some canned reports, most of the reporting functions take time to learn and is best done when one understands how to write Custom Reports to get the information that one is seeking. The Customer Service Reps are usually more than happy to help, but it does take time to explain just what you are looking for and how to make it into a report that would help you. Overall, I think that the structure of the reporting function is solid; however, the user-friendliness of it is not.
Jennifer Steffens profile photo
  • Leave tracking. It's possible, but it's not intuitive. There are many back and forth steps that could be improved.
  • Applicant tracking. The additional module is available, but it's not comparable to other solutions out there. I tested it out during the beta phase and chose to go with an outside vendor that integrates with Paylocity instead. Not seamless, but it's worth it to get the better product.
  • Tablet friendly pages. I understand that many employees will access the self-service portal through their tablets, but when the system was made "tablet friendly" it took some of the user friendliness away as well. More clicks (or taps) are needed to access basic functions when before they were just right there in front.
Jason Magill profile photo

Likelihood to Renew

Ascentis HR5.3
Based on 8 answers
I love this product and have no plans on changing. Despite how much I like Ascentis, changing providers is an enormous undertaking and not one that I plan on taking on again
Heidi Thomsen profile photo
Paylocity Web Pay9.2
Based on 6 answers
The transition from my old provider to Paylocity was virtually painless. I always felt well supported by my account rep. I would use Paylocity again, but I'm not in a position to change providers at my current company right now.
No photo available

Usability

Ascentis HR7.0
Based on 7 answers
As a user of the software for less than a year, we still have much to learn. There are many areas of the software that we are just not completely comfortable with yet. Still much to learn. Several of our employees will be attending the Ascentis training in May, and we are really looking forward to learning more.
Jennifer Lee, CSP profile photo
Paylocity Web Pay10.0
Based on 2 answers
Up to date technology makes it easy to use for all levels of the organization
Amy Beausoleil profile photo

Reliability and Availability

Ascentis HR8.0
Based on 2 answers
No answer on this topic is available.
Paylocity Web Pay9.0
Based on 1 answer
Solid network - down for upgrades at late hours during the weekend when I am definitely not in the system to use it. Even if I was, they provide excellent advance notice.
No photo available

Performance

Ascentis HR8.0
Based on 1 answer
No answer on this topic is available.
Paylocity Web Pay5.0
Based on 1 answer
It's so manual, not automated or intuitive.
Bonny O'Neill profile photo

Support

Ascentis HR7.3
Based on 85 answers
Ascentis support usually responds to email in a timely manner - sometimes a quick phone call helps speed things up. Overall quite pleased with their support, although for the most part it is simply password resets for the RDP users.We hope to see a full web-based employee manager function soon.
iain Stephen profile photo
Paylocity Web Pay8.0
Based on 1 answer
No answer on this topic is available.

In-Person Training

Ascentis HR8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens profile photo
No score
No answers yet
No answers on this topic

Online Training

Ascentis HR6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens profile photo
Paylocity Web Pay10.0
Based on 1 answer
very knowledgeable presenters for their webinars and very user friendly; you can learn at your own pace
Yolanda Dunleavy profile photo

Implementation

Ascentis HR7.0
Based on 3 answers
Don't skip steps. The customer support for Ascentis HR left it up to us how far we wanted to go with implementation of benefits for example. I was very glad that I elected to go into the detail implementation that I did rather than just doing the basics and waiting until later to complete the process.
Kelly C. Neill, SPHR profile photo
Paylocity Web Pay10.0
Based on 1 answer
The Implementation team members are very knowledgeable in their field and made this such an easier process
Yolanda Dunleavy profile photo

Alternatives Considered

The employee self-service is the key strength to Ascentis - staff like it - and use it. The employee manager is also strong - and the setup just works once it is done.
iain Stephen profile photo
The ADP platforms did not allow us as much access to our data as Paylocity. We were constantly needing to reach out to the ADP support team to run reports or fix things within the system. With Paylocity, we have significantly more access, which leads to reduced wait times and higher efficiency. Employees have also found the self-service aspect to be leaps and bounds ahead of the prior ADP system.
Jason Magill profile photo

Return on Investment

  • Positive impact is a single system to house a valuable set of systems
Kathi Groth profile photo
  • The robust reporting has allowed us to analyze our workforce in a way prior systems could not. We used the data to update our pay structures and reduce turnover.
  • The performance management system has dramatically improved our processes over decentralized paper methods. This improvement leads to higher engagement and therefore a more productive workforce.
  • The ability to link with business partners, such as our CPA, allows them to access they information they need to help advise us more efficiently.
Jason Magill profile photo

Pricing Details

Ascentis HR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Ascentis HR More Information

Paylocity Web Pay

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Paylocity Web Pay More Information