What users are saying about
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245 Ratings
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Top Rated
910 Ratings

Ascentis

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245 Ratings
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Score 7.4 out of 100

UltiPro

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Top Rated
910 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Ascentis

While the Recruiting module itself is difficult to get it the way we need, moving applicants into HR has saved us tons of time since it is fully integrated. Everything works well together and the support services teams for all modules are outstanding. Within Recruiting, there are no integrated Reference check capabilities, so it has to be done manually outside the system. With the volume of seasonal hiring we do, we simply don't have the time to do this effectively. If there was a way to run reference checks and have them flow back to the employee record in the form of an attachment for their file, it would be awesome!
Gail Bettcher | TrustRadius Reviewer

UltiPro

We have been a customer of Ultimate Software since 2004. We are so pleased that this is a solution for our whole company; Benefits, Payroll, Training, Safety and HR. We do not have to worry about our data being out of sync because it is being ran in several different software's.Each year there are new and exciting enhancements added to the software platform that are relevant to our needs or a way to make our life's easier.
Bonnie Downey | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ascentis
6.8
UltiPro
8.3
Employee demographic data
Ascentis
7.5
UltiPro
8.9
Employment history
Ascentis
7.3
UltiPro
8.4
Job profiles and administration
Ascentis
6.6
UltiPro
8.6
Workflow for transfers, promotions, pay raises, etc.
Ascentis
6.1
UltiPro
8.3
Organizational charting
Ascentis
6.2
UltiPro
7.5
Organization and location management
Ascentis
6.8
UltiPro
8.4
Compliance data (COBRA, OSHA, etc.)
Ascentis
7.0
UltiPro
7.9

Payroll Management

Ascentis
7.2
UltiPro
8.5
Pay calculation
Ascentis
8.0
UltiPro
8.7
Support for external payroll vendors
Ascentis
7.9
UltiPro
8.1
Benefit plan administration
Ascentis
6.2
UltiPro
8.2
Direct deposit files
Ascentis
8.4
UltiPro
9.2
Salary revision and increment management
Ascentis
6.6
UltiPro
8.4
Reimbursement management
Ascentis
6.3
UltiPro
8.8
Off-cycle/On-Demand payment
Ascentis
UltiPro
8.4

Leave and Attendance Management

Ascentis
7.4
UltiPro
7.6
Approval workflow
Ascentis
7.2
UltiPro
7.9
Balance details
Ascentis
7.5
UltiPro
7.7
Annual carry-forward and encashment
Ascentis
7.6
UltiPro
7.3

Employee Self Service

Ascentis
7.2
UltiPro
8.6
View and generate pay and benefit information
Ascentis
7.2
UltiPro
9.0
Update personal information
Ascentis
7.5
UltiPro
9.2
View company policy documentation
Ascentis
7.6
UltiPro
8.4
Employee recognition
Ascentis
6.9
UltiPro
7.9
View job history
Ascentis
6.9
UltiPro
8.8

Asset Management

Ascentis
3.9
UltiPro
7.2
Tracking of all physical assets
Ascentis
3.9
UltiPro
7.2

HR Reporting

Ascentis
6.0
UltiPro
7.7
Report builder
Ascentis
6.0
UltiPro
8.0
Pre-built reports
Ascentis
6.2
UltiPro
7.9
Ability to combine HR data with external data
Ascentis
5.8
UltiPro
7.4

Onboarding

Ascentis
6.5
UltiPro
8.5
New hire portal
Ascentis
6.9
UltiPro
8.6
Manager tracking tools
Ascentis
6.1
UltiPro
8.4

Performance and Goals

Ascentis
6.9
UltiPro
7.7
Corporate goal setting
Ascentis
6.6
UltiPro
7.6
Individual goal setting
Ascentis
6.7
UltiPro
7.8
Line-of sight-visibility
Ascentis
7.1
UltiPro
7.4
Performance tracking
Ascentis
7.2
UltiPro
7.9

Performance Management

Ascentis
6.5
UltiPro
7.7
Performance plans
Ascentis
6.4
UltiPro
7.7
Performance improvement plans
Ascentis
7.2
UltiPro
7.6
Review status tracking
Ascentis
7.2
UltiPro
8.0
Review reminders
Ascentis
6.0
UltiPro
7.6
Multiple review frequency
Ascentis
5.5
UltiPro
7.9

Succession Planning

Ascentis
5.6
UltiPro
7.4
Create succession plans/pools
Ascentis
5.1
UltiPro
7.2
Candidate ranking
Ascentis
5.2
UltiPro
7.5
Candidate search
Ascentis
6.5
UltiPro
7.7
Candidate development
Ascentis
5.5
UltiPro
7.2

Recruiting / ATS

Ascentis
6.7
UltiPro
7.9
Job Requisition Management
Ascentis
7.4
UltiPro
8.1
Company Website Posting
Ascentis
7.4
UltiPro
8.5
Publish to Social Media
Ascentis
7.3
UltiPro
7.9
Job Search Site Posting
Ascentis
6.0
UltiPro
8.0
Duplicate Candidate Prevention
Ascentis
5.4
UltiPro
7.1
Applicant Tracking
Ascentis
7.0
UltiPro
8.2
Notifications and Alerts
Ascentis
6.4
UltiPro
7.7

Pros

Ascentis

  • The scheduling function provides a good platform that allows employees to see what their schedule is. If multiple departments have need of their time, they can look and see availability. If none, they can negotiate with the employee's direct report to get them in. We use it to coordinate both work hours and training hours.
  • It can be programmed to notify if someone clocks in/out early/late and awards points accordingly. Our frontline staff have a work requirement for in/out timeliness. It lets Managers know when and where to intervene with HR to bring this performance focus back into line.
  • If there are log-in/out errors, Supervisors can easily make corrections. This is important when there are issues that might affect an employee's points.
Drew Bishop | TrustRadius Reviewer

UltiPro

  • Business Intelligence reporting: it allows for point in time and can report on all data fields within the database.
  • Salary Planning: this has allowed us to take a completely manual process with excel spreadsheets and make it an online process with approvals and workflows. Once approved the data automatically flows over to the employee's HR record. This has saved a lot of time for the managers, Human Resources, and Payroll.
  • On boarding: we have taken a paper process and made it completely paperless.
  • Configurable: the ability to create our own fields for data specific to us, and place those fields on current screens for updating and reporting.
Tracy Ratcliffe | TrustRadius Reviewer

Cons

Ascentis

  • NovaTime is the biggest hiccup that we've consistently encountered with Ascentis. We've encountered some of the same issues time and time again throughout our cooperative and I've opened numerous tickets and I've yet to feel like those issues have been resolved. Generally, the program will work, however, when it doesn't it creates frustration with the employee group.
  • I've noticed that when NovaTime has gone down an email has now been sent out notifying the administrators. This is a positive step!
  • I'm wondering if HR and payroll, can, at some point, be one of the same program. I know that with the most recent web updates it sounds like it's moving to one complete system so you don't have to go to two different spots to seek information. If that information was in one spot that would be helpful.
Megan Hoffmann | TrustRadius Reviewer

UltiPro

  • With the training feature, you can get to it from the main UltiPro login, but you can't get back to the main screen in UltiPro from the training menu. It's a one way link.
  • Setting up security access is very individual. This can be good so that you can define what each user actually needs, but it is tedious so that you can't just assign a pre-defined set of rules for a role and assign it to a list of individuals wholesale.
  • The benefits administration feature would be better if it would total up your costs for you as you chose your benefits from the available lists. You don't get a total until the end, which isn't ideal.
Mallori Barg | TrustRadius Reviewer

Likelihood to Renew

Ascentis

Ascentis 6.6
Based on 9 answers
This rating would be a 10 if it were not for some issues we have been having recently with the benefit carrier connections. The carrier connections are critical for us so how these issues are resolved will be key in our renewal decision.
Kelly C. Neill, SPHR | TrustRadius Reviewer

UltiPro

UltiPro 8.9
Based on 178 answers
We are overall happy with UltiPro and it works well for our organization and we have plans to expand our usage of it even more so we will definitely be continuing with the product. We are thinking of adding the functionality for training and recruiting as well, which is an add-on product
Bailey Thomas | TrustRadius Reviewer

Usability

Ascentis

Ascentis 7.0
Based on 8 answers
Overall, it is fairly usable for the average user as long as he/she is at a computer, laptop or a larger tablet and has the ability to view the employee self-service webpage on an internet browser. Because it does not have an app or other mobile interfaces right now, it makes it difficult for it to be useful for most of our employee population who utilize their phones to access the internet. As for the HR professional who would be also working on this interface, it is somewhat easy as about two-thirds of the screens are fairly user-friendly and easy to navigate. Nevertheless, it still leaves about one-third of them that are not as user-friendly and would require more technical knowledge to figure out how to best use them.
Jennifer Steffens | TrustRadius Reviewer

UltiPro

UltiPro 8.5
Based on 103 answers
Ultipro is by far the very best HCM solution that I've used, and I don't mind acting as a point of contact to anyone that might be interested in hearing from an actual user about my experiences with the suite. Ultipro can pretty much handle anything that you throw at it, while ensuring that what you throw at it is compliant with federal and state regulations. It really is quite simple to use and only gets easier to use the more you use it obviously. I would encourage anyone that is having issues with the suite to partner with their customer success manager to tackle anything that is at any point problematic.
Juan Osegueda | TrustRadius Reviewer

Reliability and Availability

Ascentis

Ascentis 8.0
Based on 2 answers
No answer on this topic is available.

UltiPro

UltiPro 9.2
Based on 61 answers
In the 3+ years that we've been live in UltiPro, I believe the core HR/Payroll module went down one time. I don't recall how long it was down for, possibly an hour or two, but thankfully it was not during a payroll week for us so it did not impact us significantly. Other than that, there are some minor outages every once in a while with the Recruiting application, but the communication when those outages occur is very good so you always get status updates.
Jack Klott, SHRM-SCP | TrustRadius Reviewer

Performance

Ascentis

Ascentis 8.0
Based on 1 answer
No answer on this topic is available.

UltiPro

UltiPro 8.4
Based on 152 answers
UltiPro, for the most part, seems to run pretty well, but there are times when it slows down. Simply logging out and back in will fix this problem, but it can be annoying. This seems to happen when I am going through a lot of different pages pretty quickly for a long period of time.
Adam Jolley | TrustRadius Reviewer

Support Rating

Ascentis

Ascentis 6.7
Based on 110 answers
During a transition, we had an issue where there was no one in the company who had the SQL database password, which was needed in order to pull over historical data. Ascentis technology team worked tirelessly and were able to get into the database and make a smooth transition of the data.
Dawn Haag-Hatterer, JD | TrustRadius Reviewer

UltiPro

UltiPro 7.9
Based on 316 answers
Generally, the support is great. There are several options to reach someone: chat, case creation online, phone and I generally get answers very quickly. There have been high volume times where an answer is harder to come by, but that's the case anywhere. I believe Ultimate has better customer service than other vendors I've used.
Michelle Ober | TrustRadius Reviewer

In-Person Training

Ascentis

Ascentis 8.0
Based on 1 answer
First, to clarify our "in-person" training was done mainly through Web-X meetings and conference calls. It was the closest thing we got to as far as an "in-person" training for this software. However, for the large majority of it, this type of training worked out well. We were able to share our screens and the trainer was able to share his/her screen. We could follow along with what we were doing in our database in real time and see how different functions worked and how manipulating our information could produce different results. It was also nice in that it provided for real-time results if something hadn't been coded correctly or we were having issues as to why something wasn't working the way we thought it should be. However, it did have some downsides in that we often had to rely on a conference phone and that made it difficult to hear people on both sides. Also, sometimes the trainers had internet difficulties when working from home and that caused issues with the WebX meetings.
Jennifer Steffens | TrustRadius Reviewer

UltiPro

UltiPro 8.9
Based on 82 answers
I've been to a few in-person (hands on) training sessions and it is very similar to the online classes. You have the same reference material to look back on after the training. So regardless of in person training or online you really get the same thing.
Rachel Russ | TrustRadius Reviewer

Online Training

Ascentis

Ascentis 6.0
Based on 2 answers
Ascentis HR has a number of online training videos to watch on a number of different topics. I gave it a lower rating because there is not much interactivity with the videos and it seems to cater to really only one or two learning styles. Plus, one has to be pretty motivated to go to a separate area to access the videos and then pull up a specific one to watch it and then learn. From my experience, people know that they are there, many just don't take the time and effort to go find them and actually watch them - especially since the username and password are different from their normal username and password.
Jennifer Steffens | TrustRadius Reviewer

UltiPro

UltiPro 8.7
Based on 181 answers
There is a whole website dedicated to training with UltiPro and they have coined it UltiUniversity. You have the option to take self-paced training where you listen and watch videos or you can take an online instructor-led course and ask questions throughout the training. I think both methods with UltiPro work well and I would highly recommend going with what you prefer.
Robert W. Staples, III., P.E. | TrustRadius Reviewer

Implementation Rating

Ascentis

Ascentis 6.0
Based on 4 answers
It was very easy to implement, but the customization pieces should really be fleshed out in order to determine the full need of an organization at the time of implementation. I believe if a little more time was spent on the requirements, the recruiting module would not have to be customized again at a cost at a later date.
Mary Meadows | TrustRadius Reviewer

UltiPro

UltiPro 8.7
Based on 71 answers
UltiPro made it very easy to implement. I implemented UltiPro on my own (as we were short-handed), in addition to my other duties, and was able to stay on track with our original implementation timeline. The process is laid out in a very detailed method. This was by far the most thorough and easiest implementation that I have been through
Staci Drilling,SPHR, SHRM-SCP | TrustRadius Reviewer

Alternatives Considered

Ascentis

1. Customer Service - listens to clients (per our due diligence during evaluation phase and own experience thereafter)2. System ability to interface with in-house systems. (Other vendors evaluated could not guarantee success.)3. Report Writing - prewritten + ad hoc. User-friendly. Payroll staff could write. Freeing up IT resource time. (+ Payroll more self-sufficient)4. Import/Export Capabilities. (Not all systems are equal)5. Garnishment / Third Party Check module. (Had vision from prior in-house system, this was the only vendor that had what we wanted in this area.)6. Employee satisfaction with increased payroll department efficiency and Ascentis Employee Self-Service.
Dottie Abston, CPP | TrustRadius Reviewer

UltiPro

I worked with SilkRoad from 2006 to 2017. First started with the ATS (open hire) and then we bought the onboarding platform. Features that they had but Ulti still doesn't include candidate ranking even way back in 2006. Great help for a recruiter when you are pressed for time and helps with prioritizing candidates. SilkRoad did not integrate with our past payroll provider ADP.
Jay Dotson | TrustRadius Reviewer

Scalability

Ascentis

Ascentis 5.0
Based on 1 answer
No answer on this topic is available.

UltiPro

UltiPro 9.0
Based on 79 answers
Ultipro has great scalability overall. The core functionality of Ultipro allows for easy replication, while also providing room for customization that is often required during acquisitions/additions of new business units. The only drawback in scalability, is that by design, Ultipro requires knowledgeable end users and internal resources to execute. Although Ultipro provides immense support and service to its customers in all organizational phases, without the proper internal development, scalability could be hampered. At the same time, this is what I personally love about the product; the ability to work within a DIY environment during expansion while still having access to subject matter experts when needed.
Daniel Eagen, PHR | TrustRadius Reviewer

Return on Investment

Ascentis

  • By far, fewer errors in capturing information or giving information
  • Easily see what benefits an employee has enrolled or declined and historical information
  • Easily see what compensation an employee has had historical, or where their compensation is at currently
  • Easily see what positions an employee has had within the company for how long, and why they were transferred
Catherine Peterson | TrustRadius Reviewer

UltiPro

No answers on this topic

Screenshots

Pricing Details

Ascentis

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UltiPro

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

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