What users are saying about
Top Rated
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.6 out of 100
Based on 127 reviews and ratings
Top Rated
128 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 128 reviews and ratings
Likelihood to Recommend
BambooHR
First of all, BambooHR is not cost-effective if you do not have a lot of processes that you are looking to streamline. In short, you need to examine what you are currently doing and determine whether BambooHR has an equivalent process that can replace it and help make things smoother. Mid-size companies might have better success with BambooHR given the cost, as well, but smaller companies can manage if the budget is there. If you're looking to provide more self-serve options to employees and free up your HR team/individual to do more on the strategy and development side of HR, BambooHR can definitely help with that. Ultimately, you need to consider the ROI on BambooHR and whether its implementation will provide the right amount of benefits to justify the change overall, which may be harder than it sounds in some cases.
Vice President, People & Operations
Peel Mutual InsuranceInsurance, 11-50 employees
Greenhouse
Greenhouse helped my team to figure out the best and the most needed person to put into right place. it helped to figure out the group of candidate and their specialization .it not only helped the team to figure the person for the current opening but also to save some of the potential candidates for future vacancies .
Field Researcher
AgNext TechnologiesFinancial Services, 51-200 employees
Feature Rating Comparison
Human Resource Management
BambooHR
7.8
Greenhouse
—
Employee demographic data
BambooHR
7.9
Greenhouse
—
Employment history
BambooHR
8.4
Greenhouse
—
Job profiles and administration
BambooHR
8.0
Greenhouse
—
Workflow for transfers, promotions, pay raises, etc.
BambooHR
7.7
Greenhouse
—
Organizational charting
BambooHR
7.6
Greenhouse
—
Organization and location management
BambooHR
8.0
Greenhouse
—
Compliance data (COBRA, OSHA, etc.)
BambooHR
6.9
Greenhouse
—
Payroll Management
BambooHR
7.6
Greenhouse
—
Pay calculation
BambooHR
7.7
Greenhouse
—
Support for external payroll vendors
BambooHR
7.3
Greenhouse
—
Off-cycle/On-Demand payment
BambooHR
6.9
Greenhouse
—
Benefit plan administration
BambooHR
8.1
Greenhouse
—
Direct deposit files
BambooHR
8.1
Greenhouse
—
Salary revision and increment management
BambooHR
8.1
Greenhouse
—
Reimbursement management
BambooHR
7.0
Greenhouse
—
Leave and Attendance Management
BambooHR
8.6
Greenhouse
—
Approval workflow
BambooHR
8.9
Greenhouse
—
Balance details
BambooHR
8.6
Greenhouse
—
Annual carry-forward and encashment
BambooHR
8.4
Greenhouse
—
Employee Self Service
BambooHR
8.3
Greenhouse
—
View and generate pay and benefit information
BambooHR
7.9
Greenhouse
—
Update personal information
BambooHR
8.5
Greenhouse
—
View company policy documentation
BambooHR
8.1
Greenhouse
—
Employee recognition
BambooHR
8.2
Greenhouse
—
View job history
BambooHR
8.7
Greenhouse
—
Asset Management
BambooHR
6.4
Greenhouse
—
Tracking of all physical assets
BambooHR
6.4
Greenhouse
—
HR Reporting
BambooHR
7.4
Greenhouse
—
Report builder
BambooHR
7.2
Greenhouse
—
Pre-built reports
BambooHR
7.5
Greenhouse
—
Ability to combine HR data with external data
BambooHR
7.5
Greenhouse
—
Onboarding
BambooHR
8.0
Greenhouse
—
New hire portal
BambooHR
8.1
Greenhouse
—
Manager tracking tools
BambooHR
8.0
Greenhouse
—
Performance and Goals
BambooHR
7.0
Greenhouse
—
Corporate goal setting
BambooHR
6.7
Greenhouse
—
Individual goal setting
BambooHR
7.3
Greenhouse
—
Line-of sight-visibility
BambooHR
6.4
Greenhouse
—
Performance tracking
BambooHR
7.4
Greenhouse
—
Performance Management
BambooHR
7.5
Greenhouse
—
Performance plans
BambooHR
7.5
Greenhouse
—
Performance improvement plans
BambooHR
7.3
Greenhouse
—
Review status tracking
BambooHR
7.8
Greenhouse
—
Review reminders
BambooHR
7.9
Greenhouse
—
Multiple review frequency
BambooHR
7.3
Greenhouse
—
Succession Planning
BambooHR
7.1
Greenhouse
—
Create succession plans/pools
BambooHR
7.0
Greenhouse
—
Candidate ranking
BambooHR
7.1
Greenhouse
—
Candidate search
BambooHR
7.2
Greenhouse
—
Candidate development
BambooHR
7.0
Greenhouse
—
Recruiting / ATS
BambooHR
7.1
Greenhouse
8.6
Job Requisition Management
BambooHR
7.2
Greenhouse
8.8
Company Website Posting
BambooHR
6.9
Greenhouse
8.9
Publish to Social Media
BambooHR
7.0
Greenhouse
8.4
Job Search Site Posting
BambooHR
6.9
Greenhouse
8.7
Duplicate Candidate Prevention
BambooHR
6.9
Greenhouse
8.1
Applicant Tracking
BambooHR
7.0
Greenhouse
9.2
Notifications and Alerts
BambooHR
7.7
Greenhouse
8.4
Customized Application Form
BambooHR
—
Greenhouse
8.7
Resume Management
BambooHR
—
Greenhouse
8.2
Candidate Search
BambooHR
—
Greenhouse
8.6
Collaboration
BambooHR
—
Greenhouse
9.2
Task Creation and Delegation
BambooHR
—
Greenhouse
8.2
Email Templates
BambooHR
—
Greenhouse
8.3
User Permissions
BambooHR
—
Greenhouse
8.8
Reporting
BambooHR
—
Greenhouse
8.2
Pros
BambooHR
- Helpful homepage that includes lots of useful information at a glance. I especially like the "Who's Out" section which shows photos of all the employees not in the office. Because we are a global company with lots of offices in different time zones, it's essential to know who's on vacation for communication purposes.
- The interface is very user friendly. The functionality felt intuitive the first time I used it: I instantly knew how to request time off, look up other employees, etc.
- The employee directory is very useful. It displays everyone's title, photo, LinkedIn, contact info, etc. It's easy to search by name, title, department, etc. and to create custom filters.

Verified User
Strategist in Product Management
Computer Software Company, 201-500 employeesGreenhouse
- Greenhouse job listings look neat and are very user-friendly. As an applicant, I always appreciated that Greenhouse job listings looked uniform, contained all the information I needed, and made applications simple. This is helpful on the other side of the hiring process too.
- I really like the dashboard. It's clean and makes it super easy to make referrals, see upcoming interviews, and view/share jobs.
- The interview scorecards are great. Thorough without taking too much time to fill out, and strikes the right balance of structure (yes/no questions, number ratings, etc.) and open-endedness (short answers).

Verified User
Strategist in Product Management
Computer Software Company, 201-500 employeesCons
BambooHR
- I found the playform not so intuitive when it came to customizing user role permissions. Again, I had no formal training, so I suspect this is more user inexperience vs a system issue.
- Very minor, but to access the main company calendar you have to hover over a particular section of the homepage. Employees would often struggle to find this.
- I honestly cannot think of anything else. It really is a well thought out and designed platform.
Corporate Controller
Author-it Software CorporationComputer Software, 51-200 employees
Greenhouse
- Once I submitted a Scorecard for a candidate after an interview, I had a hard time finding that scorecard again in order to make an edit. I would like to have an option to view scorecard written by me on my dashboard.
- I wish the software's setup provided more of a structure to help small companies that may not have a fully cooked HR department yet with guidance and guidelines on how to conduct a thorough candidate review and a bias free interview. There are other HR/recruiting software out there that helps its customers by providing best practices in performance reviews and recruiting that are reflected in the tools design and functionality.
- Great product but minimal support past sales and onboarding and the high cost can be a hard sell for small companies.
Customer Success Manager
DuettoComputer Software, 51-200 employees
Likelihood to Renew
BambooHR
BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Director of Financial Operations
Radiant ChurchNon-Profit Organization Management, 51-200 employees
Greenhouse
Greenhouse 10.0
Based on 1 answer
Best tool I have used for this purpose
Talent Advisor Team Lead
LOGICnowComputer Software, 201-500 employees
Usability
BambooHR
BambooHR 9.4
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Project Manager
TotalOil & Energy, 5001-10,000 employees
Greenhouse
No score
No answers yet
No answers on this topic
Support Rating
BambooHR
BambooHR 8.4
Based on 26 answers
The support for implementation of the platform was excellent with a very simple and hassle-free rollout. Internally, there has been great support for it from management and to-date most people seem to use it without any notable complaints. Ongoing tech support is fine, but to be honest there is little to go wrong so we have had little need for it.
Director Non-Clinical Development
Auregen BioTherapeuticsBiotechnology, 11-50 employees
Greenhouse
Greenhouse 8.7
Based on 16 answers
I have never needed to call Greenhouse for support. I am not the primary account holder, nor do I use Greenhouse enough to merit calling support. I delegate that responsibility to the Recruiting team. They have never mentioned any experience with Greenhouse technical support, either bad or good. I would assume that they would tell me if the support was poor.

Verified User
Director in Human Resources
Computer Software Company, 201-500 employeesImplementation Rating
BambooHR
BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.

Verified User
Employee in Human Resources
Computer Software Company, 11-50 employeesGreenhouse
No score
No answers yet
No answers on this topic
Alternatives Considered
BambooHR
I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Senior Enterprise Account Development II - Team Lead
LucidchartComputer Software, 201-500 employees
Greenhouse
ICIMS is not as user friendly and does not offer as many reporting functions as Greenhouse. I also found that Greenhouse is more unique in that you can collaborate much more effectively than ICIMS. It is easy to tag your partners within Greenhouse in that it reflects in your email as well and tracks the conversation with both interviewers and candidates.

Verified User
Team Lead in Human Resources
Computer Software Company, 51-200 employeesReturn on Investment
BambooHR
- The less time our employees need to go to HR for questions and requests, the faster we are able to move and get things done which allow for people to continue working on their day to day jobs. We have insight into when people will be in and out of the office and can schedule things accordingly. All around insight into employee information is fantastic. Great product.

Verified User
Employee in Sales
Computer Software Company, 51-200 employeesGreenhouse
- I work at a fast-growing PR agency and we are always hiring for positions. It's often difficult to find good candidates for our niche field, and employee referrals are often the best way to get good candidates that fit within our culture. This makes it much easier to refer employees, especially when there are so many open positions.
Senior Copywriter
Walker Sands CommunicationsPublic Relations and Communications, 51-200 employees
Screenshots
Pricing Details
BambooHR
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*
* company size
Greenhouse
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No