What users are saying about
Top Rated
129 Ratings
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Top Rated
127 Ratings
Top Rated
129 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Zenefits

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Top Rated
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 6.7 out of 100

Likelihood to Recommend

BambooHR

First of all, BambooHR is not cost-effective if you do not have a lot of processes that you are looking to streamline. In short, you need to examine what you are currently doing and determine whether BambooHR has an equivalent process that can replace it and help make things smoother. Mid-size companies might have better success with BambooHR given the cost, as well, but smaller companies can manage if the budget is there. If you're looking to provide more self-serve options to employees and free up your HR team/individual to do more on the strategy and development side of HR, BambooHR can definitely help with that. Ultimately, you need to consider the ROI on BambooHR and whether its implementation will provide the right amount of benefits to justify the change overall, which may be harder than it sounds in some cases.
Matt LeMaire, B.A., M.A. | TrustRadius Reviewer

Zenefits

I can't think of any business owner who wants to take something that is a headache and turn it into a bigger header with added costs. If you are looking for pain, frustration, anger, and some late fees from tax authorities, you've found the right product!
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

BambooHR
7.8
Zenefits
6.8
Employee demographic data
BambooHR
7.9
Zenefits
6.8
Employment history
BambooHR
8.4
Zenefits
6.7
Job profiles and administration
BambooHR
8.0
Zenefits
6.5
Workflow for transfers, promotions, pay raises, etc.
BambooHR
7.7
Zenefits
7.2
Organizational charting
BambooHR
7.6
Zenefits
6.9
Organization and location management
BambooHR
8.0
Zenefits
7.1
Compliance data (COBRA, OSHA, etc.)
BambooHR
6.9
Zenefits
6.7

Payroll Management

BambooHR
7.6
Zenefits
6.4
Pay calculation
BambooHR
7.7
Zenefits
6.0
Support for external payroll vendors
BambooHR
7.3
Zenefits
5.1
Off-cycle/On-Demand payment
BambooHR
6.9
Zenefits
7.3
Benefit plan administration
BambooHR
8.1
Zenefits
6.4
Direct deposit files
BambooHR
8.1
Zenefits
7.1
Salary revision and increment management
BambooHR
8.1
Zenefits
6.6
Reimbursement management
BambooHR
7.0
Zenefits
6.0

Leave and Attendance Management

BambooHR
8.6
Zenefits
6.9
Approval workflow
BambooHR
8.9
Zenefits
7.4
Balance details
BambooHR
8.6
Zenefits
7.4
Annual carry-forward and encashment
BambooHR
8.4
Zenefits
5.8

Employee Self Service

BambooHR
8.3
Zenefits
7.9
View and generate pay and benefit information
BambooHR
7.9
Zenefits
8.4
Update personal information
BambooHR
8.5
Zenefits
8.5
View company policy documentation
BambooHR
8.1
Zenefits
8.0
Employee recognition
BambooHR
8.2
Zenefits
6.7
View job history
BambooHR
8.7
Zenefits
7.9

Asset Management

BambooHR
6.4
Zenefits
6.3
Tracking of all physical assets
BambooHR
6.4
Zenefits
6.3

HR Reporting

BambooHR
7.4
Zenefits
6.9
Report builder
BambooHR
7.2
Zenefits
6.7
Pre-built reports
BambooHR
7.5
Zenefits
7.2
Ability to combine HR data with external data
BambooHR
7.5
Zenefits
6.7

Onboarding

BambooHR
8.0
Zenefits
7.1
New hire portal
BambooHR
8.1
Zenefits
7.8
Manager tracking tools
BambooHR
8.0
Zenefits
6.5

Performance and Goals

BambooHR
7.0
Zenefits
6.4
Corporate goal setting
BambooHR
6.7
Zenefits
6.4
Individual goal setting
BambooHR
7.3
Zenefits
6.5
Line-of sight-visibility
BambooHR
6.4
Zenefits
6.1
Performance tracking
BambooHR
7.4
Zenefits
6.6

Performance Management

BambooHR
7.5
Zenefits
5.9
Performance plans
BambooHR
7.5
Zenefits
5.8
Performance improvement plans
BambooHR
7.3
Zenefits
5.7
Review status tracking
BambooHR
7.8
Zenefits
6.0
Review reminders
BambooHR
7.9
Zenefits
6.3
Multiple review frequency
BambooHR
7.3
Zenefits
5.8

Succession Planning

BambooHR
7.1
Zenefits
7.0
Create succession plans/pools
BambooHR
7.0
Zenefits
6.9
Candidate ranking
BambooHR
7.1
Zenefits
6.9
Candidate search
BambooHR
7.2
Zenefits
6.8
Candidate development
BambooHR
7.0
Zenefits
7.4

Recruiting / ATS

BambooHR
7.1
Zenefits
6.6
Job Requisition Management
BambooHR
7.2
Zenefits
7.4
Company Website Posting
BambooHR
6.9
Zenefits
6.5
Publish to Social Media
BambooHR
7.0
Zenefits
5.9
Job Search Site Posting
BambooHR
6.9
Zenefits
5.9
Duplicate Candidate Prevention
BambooHR
6.9
Zenefits
6.6
Applicant Tracking
BambooHR
7.0
Zenefits
6.5
Notifications and Alerts
BambooHR
7.7
Zenefits
7.5

Pros

BambooHR

  • Helpful homepage that includes lots of useful information at a glance. I especially like the "Who's Out" section which shows photos of all the employees not in the office. Because we are a global company with lots of offices in different time zones, it's essential to know who's on vacation for communication purposes.
  • The interface is very user friendly. The functionality felt intuitive the first time I used it: I instantly knew how to request time off, look up other employees, etc.
  • The employee directory is very useful. It displays everyone's title, photo, LinkedIn, contact info, etc. It's easy to search by name, title, department, etc. and to create custom filters.
Anonymous | TrustRadius Reviewer

Zenefits

  • Simple platform for running payroll. It is easy to adjust pay, see deductions, reimburse employees, manage bonuses, etc. It takes literally 5 minutes or less to run payroll - which is huge.
  • Zenefits has a great system for getting new employees on boarded with the employee handbook, financial stuff, legal employment verification, and more. Makes it so that I can be a little more hand-off during that process.
  • Zenefits does a great job of reminding me if there are things coming up like benefits renewal, or legally mandated updates to renewing our employee handbook, new tax laws, etc. - so that I don't feel like there are important things slipping through the cracks.
Erin Leonard | TrustRadius Reviewer

Cons

BambooHR

  • I found the playform not so intuitive when it came to customizing user role permissions. Again, I had no formal training, so I suspect this is more user inexperience vs a system issue.
  • Very minor, but to access the main company calendar you have to hover over a particular section of the homepage. Employees would often struggle to find this.
  • I honestly cannot think of anything else. It really is a well thought out and designed platform.
Sonny Spencer, ACA | TrustRadius Reviewer

Zenefits

  • Support is a little bit tricky - they always get back, but isn't the most intuitive support as you have to go through a list of preset options for what you are wanting to contact them about
  • No support for 9/80 schedule (every other Friday off)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

BambooHR

BambooHR 10.0
Based on 2 answers
We have tried other software in the last year and have not found it to be comparable to Bamboo HR especially in relation to the HR functionalities such as workflows, onboarding, automation, user-friendly experience, innovation, timekeeping, and ability to integrate with other 3rd party Payroll processing software. In addition, the employee ease of access and navigation of the platform makes this software crucial within our current culture of multi-site and remote work environments.
Kendra Zondervan | TrustRadius Reviewer

Zenefits

Zenefits 9.0
Based on 5 answers
We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
Anonymous | TrustRadius Reviewer

Usability

BambooHR

BambooHR 9.4
Based on 3 answers
Does not have many problems and this ensures all of users are able to use it reliably. There is a free demo available to illustrate the accurate usage of the platform and even customer support. All of these help in improving the usability of the platform and ensure that all users are comfortable with the platform.
Chris Edwards | TrustRadius Reviewer

Zenefits

Zenefits 8.9
Based on 28 answers
It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
Anonymous | TrustRadius Reviewer

Support Rating

BambooHR

BambooHR 8.4
Based on 26 answers
The support for implementation of the platform was excellent with a very simple and hassle-free rollout. Internally, there has been great support for it from management and to-date most people seem to use it without any notable complaints. Ongoing tech support is fine, but to be honest there is little to go wrong so we have had little need for it.
John Watson | TrustRadius Reviewer

Zenefits

Zenefits 7.3
Based on 46 answers
Zenefits support staff and employees are great at what they do. They are friendly and extremely helpful. Questions and concerns submitted are always responded to in a timely manner. The explanations are thoughtful and quickly resolve the issues. If a solution can not be ready fixed they will work diligently until it’s resolved in full
Anonymous | TrustRadius Reviewer

Implementation Rating

BambooHR

BambooHR 10.0
Based on 2 answers
it was very easy to sign up, quick and we could use the site very quickly as well.
Anonymous | TrustRadius Reviewer

Zenefits

No score
No answers yet
No answers on this topic

Alternatives Considered

BambooHR

I would say they both have a lot of strengths for sure. Workday manages data on a mass scale a little bit better in my opinion, but Bamboo HR is more user friendly and pleasing to the eyes
Hayden Anderson | TrustRadius Reviewer

Zenefits

Zenefits hads a range of integrations to other programs and services that we already used that made it easy to build into our day to day. Customer service has improved in the two years we've been a customer and their focus on improving employee experience won me over from other options
Anonymous | TrustRadius Reviewer

Return on Investment

BambooHR

  • The less time our employees need to go to HR for questions and requests, the faster we are able to move and get things done which allow for people to continue working on their day to day jobs. We have insight into when people will be in and out of the office and can schedule things accordingly. All around insight into employee information is fantastic. Great product.
Anonymous | TrustRadius Reviewer

Zenefits

  • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
Brittany Martin, PHRca | TrustRadius Reviewer

Screenshots

Pricing Details

BambooHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Call for Quote*

* company size

BambooHR Editions & Modules

Additional Pricing Details

Zenefits

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$8*

* per employee per month

Zenefits Editions & Modules

Edition
Essentials$81
Growth$141
Zen$211
  1. per employee/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

BambooHR
8.5
Zenefits
6.5

Likelihood to Renew

BambooHR
10.0
Zenefits
9.0

Usability

BambooHR
9.4
Zenefits
8.9

Support Rating

BambooHR
8.4
Zenefits
7.3

Implementation Rating

BambooHR
10.0
Zenefits

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