What users are saying about
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Top Rated
990 Ratings
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Top Rated
929 Ratings

Ceridian Dayforce HCM

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Top Rated
990 Ratings
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Score 7.3 out of 100

Concur Travel and Expense

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Top Rated
929 Ratings
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Score 8.2 out of 100

Feature Set Ratings

    Human Resource Management

    7.2

    Ceridian Dayforce HCM

    72%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 7/7 features

    Employee demographic data

    7.5
    75%
    422 Ratings
    N/A
    0 Ratings

    Employment history

    7.8
    78%
    452 Ratings
    N/A
    0 Ratings

    Job profiles and administration

    7.0
    70%
    443 Ratings
    N/A
    0 Ratings

    Workflow for transfers, promotions, pay raises, etc.

    7.5
    75%
    447 Ratings
    N/A
    0 Ratings

    Organizational charting

    6.7
    67%
    407 Ratings
    N/A
    0 Ratings

    Organization and location management

    6.8
    68%
    446 Ratings
    N/A
    0 Ratings

    Compliance data (COBRA, OSHA, etc.)

    6.7
    67%
    295 Ratings
    N/A
    0 Ratings

    Payroll Management

    7.5

    Ceridian Dayforce HCM

    75%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 7/7 features

    Pay calculation

    8.2
    82%
    482 Ratings
    N/A
    0 Ratings

    Support for external payroll vendors

    6.6
    66%
    242 Ratings
    N/A
    0 Ratings

    Off-cycle/On-Demand payment

    7.7
    77%
    51 Ratings
    N/A
    0 Ratings

    Benefit plan administration

    7.0
    70%
    387 Ratings
    N/A
    0 Ratings

    Direct deposit files

    8.3
    83%
    468 Ratings
    N/A
    0 Ratings

    Salary revision and increment management

    7.7
    77%
    370 Ratings
    N/A
    0 Ratings

    Reimbursement management

    7.1
    71%
    248 Ratings
    N/A
    0 Ratings

    Leave and Attendance Management

    7.7

    Ceridian Dayforce HCM

    77%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 3/3 features

    Approval workflow

    7.7
    77%
    414 Ratings
    N/A
    0 Ratings

    Balance details

    7.7
    77%
    427 Ratings
    N/A
    0 Ratings

    Annual carry-forward and encashment

    7.7
    77%
    348 Ratings
    N/A
    0 Ratings

    Employee Self Service

    7.4

    Ceridian Dayforce HCM

    74%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 5/5 features

    View and generate pay and benefit information

    7.9
    79%
    478 Ratings
    N/A
    0 Ratings

    Update personal information

    8.0
    80%
    488 Ratings
    N/A
    0 Ratings

    View company policy documentation

    7.1
    71%
    332 Ratings
    N/A
    0 Ratings

    Employee recognition

    6.4
    64%
    176 Ratings
    N/A
    0 Ratings

    View job history

    7.8
    78%
    401 Ratings
    N/A
    0 Ratings

    Asset Management

    5.1

    Ceridian Dayforce HCM

    51%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 1/1 features

    Tracking of all physical assets

    5.1
    51%
    82 Ratings
    N/A
    0 Ratings

    HR Reporting

    6.2

    Ceridian Dayforce HCM

    62%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 3/3 features

    Report builder

    6.4
    64%
    486 Ratings
    N/A
    0 Ratings

    Pre-built reports

    6.5
    65%
    485 Ratings
    N/A
    0 Ratings

    Ability to combine HR data with external data

    5.7
    57%
    343 Ratings
    N/A
    0 Ratings

    Onboarding

    6.7

    Ceridian Dayforce HCM

    67%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 2/2 features

    New hire portal

    6.6
    66%
    296 Ratings
    N/A
    0 Ratings

    Manager tracking tools

    6.9
    69%
    264 Ratings
    N/A
    0 Ratings

    Performance and Goals

    6.7

    Ceridian Dayforce HCM

    67%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 4/4 features

    Corporate goal setting

    6.8
    68%
    163 Ratings
    N/A
    0 Ratings

    Individual goal setting

    6.6
    66%
    178 Ratings
    N/A
    0 Ratings

    Line-of sight-visibility

    6.5
    65%
    153 Ratings
    N/A
    0 Ratings

    Performance tracking

    7.1
    71%
    184 Ratings
    N/A
    0 Ratings

    Performance Management

    7.0

    Ceridian Dayforce HCM

    70%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 5/5 features

    Performance plans

    7.0
    70%
    190 Ratings
    N/A
    0 Ratings

    Performance improvement plans

    7.2
    72%
    166 Ratings
    N/A
    0 Ratings

    Review status tracking

    7.2
    72%
    195 Ratings
    N/A
    0 Ratings

    Review reminders

    6.9
    69%
    192 Ratings
    N/A
    0 Ratings

    Multiple review frequency

    6.9
    69%
    174 Ratings
    N/A
    0 Ratings

    Succession Planning

    6.6

    Ceridian Dayforce HCM

    66%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 4/4 features

    Create succession plans/pools

    6.4
    64%
    76 Ratings
    N/A
    0 Ratings

    Candidate ranking

    6.3
    63%
    80 Ratings
    N/A
    0 Ratings

    Candidate search

    6.9
    69%
    84 Ratings
    N/A
    0 Ratings

    Candidate development

    6.6
    66%
    77 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    7.1

    Ceridian Dayforce HCM

    71%

    Concur Travel and Expense

    Feature Set Not Supported
    N/A
    Ceridian Dayforce ranks higher in 7/7 features

    Job Requisition Management

    7.1
    71%
    224 Ratings
    N/A
    0 Ratings

    Company Website Posting

    7.2
    72%
    219 Ratings
    N/A
    0 Ratings

    Publish to Social Media

    6.9
    69%
    183 Ratings
    N/A
    0 Ratings

    Job Search Site Posting

    7.2
    72%
    212 Ratings
    N/A
    0 Ratings

    Duplicate Candidate Prevention

    7.2
    72%
    179 Ratings
    N/A
    0 Ratings

    Applicant Tracking

    6.9
    69%
    220 Ratings
    N/A
    0 Ratings

    Notifications and Alerts

    6.9
    69%
    215 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Ceridian Dayforce is rated higher in 5 areas: Likelihood to Renew, Availability, Online Training, Implementation Rating, Product Scalability
    • Concur Travel and Expense is rated higher in 5 areas: Likelihood to Recommend, Usability, Performance, Support Rating, In-Person Training

    Likelihood to Recommend

    7.2

    Ceridian Dayforce HCM

    72%
    526 Ratings
    8.3

    Concur Travel and Expense

    83%
    373 Ratings

    Likelihood to Renew

    8.8

    Ceridian Dayforce HCM

    88%
    77 Ratings
    8.1

    Concur Travel and Expense

    81%
    26 Ratings

    Usability

    7.8

    Ceridian Dayforce HCM

    78%
    53 Ratings
    8.2

    Concur Travel and Expense

    82%
    63 Ratings

    Availability

    9.9

    Ceridian Dayforce HCM

    99%
    23 Ratings
    7.9

    Concur Travel and Expense

    79%
    14 Ratings

    Performance

    5.1

    Ceridian Dayforce HCM

    51%
    25 Ratings
    7.9

    Concur Travel and Expense

    79%
    8 Ratings

    Support Rating

    7.0

    Ceridian Dayforce HCM

    70%
    99 Ratings
    7.3

    Concur Travel and Expense

    73%
    64 Ratings

    In-Person Training

    7.0

    Ceridian Dayforce HCM

    70%
    11 Ratings
    8.0

    Concur Travel and Expense

    80%
    1 Rating

    Online Training

    8.7

    Ceridian Dayforce HCM

    87%
    17 Ratings
    6.0

    Concur Travel and Expense

    60%
    2 Ratings

    Implementation Rating

    6.2

    Ceridian Dayforce HCM

    62%
    72 Ratings
    2.8

    Concur Travel and Expense

    28%
    15 Ratings

    Product Scalability

    9.9

    Ceridian Dayforce HCM

    99%
    14 Ratings
    8.3

    Concur Travel and Expense

    83%
    44 Ratings

    Likelihood to Recommend

    Ceridian Dayforce HCM

    Ceridian Dayforce is one of the large human capital management (HCM) system providers. I would expect most large organizations would have it on their shortlist if evaluating HCM providers. It has a variety of modules in the HR space. Our usage is limited to payroll and benefits for the United States. As an end user, I find it to be fairly intuitive and the integrations with other systems (SuccessFactors, third party benefits providers) in my experience has worked without issue.
    Anonymous | TrustRadius Reviewer

    Concur Travel and Expense

    If you're a company employee, getting to know Concur is simple and straightforward. Indeed, thanks to a no-frills design that can be seen via a traditional web browser or via the companion app, the learning curve is very stress-free. The features and functionalities have been kept as basic as possible, so using it while on the road is only a slight diversion.
    Anonymous | TrustRadius Reviewer

    Pros

    Ceridian Dayforce HCM

    • Benefits and Payroll Integration - changes happen in real time.
    • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
    • Site is easy for employees to navigate and has a 'clean' presentation.
    Dana Lyons | TrustRadius Reviewer

    Concur Travel and Expense

    • The user interface is easy to navigate.
    • The platform is intuitive and able to be learned quickly.
    • The ability to categorize expenses and allocate them to specific clients is very helpful.
    • Uploading receipts and other documents directly to the platform makes the expense reimbursement process very efficient.
    Anonymous | TrustRadius Reviewer

    Cons

    Ceridian Dayforce HCM

    • Benefits functions on HR side, too much manual entry.
    • I know it’s for protection purposes but it gets annoying when you constantly need to input a security code texted to you.
    • Wish the onboarding progress page for managers can automatically update instead of being needed to manually update.
    Anonymous | TrustRadius Reviewer

    Concur Travel and Expense

    • The ability for a missed or canceled trip receipt to be deleted. as an end-user, there was not a way for them to be removed and had to be submitted as a '0' expense.
    • Some functionality for more specific filtering to be added for hotels. There is some functionality and it's useful, but as an example: trying to filter a specific hotel by distance was a little confusing at times.
    • Cost. Per report is high, especially for common expense reports such as monthly internet.
    Landon Barhydt | TrustRadius Reviewer

    Pricing Details

    Ceridian Dayforce HCM

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    Ceridian Dayforce HCM Editions & Modules

    Additional Pricing Details

    Concur Travel and Expense

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $9 per month

    Concur Travel and Expense Editions & Modules

    Edition
    Concur Travel and Expense$9.001
    1. per report (average price)
    Additional Pricing Details

    Likelihood to Renew

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 8.8
    Based on 77 answers
    We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
    Priscilla Midkiff | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 8.1
    Based on 26 answers
    Now that we are fully on Concur, switching is not an option. Concur has become ingrained in our expense reporting process. Furthermore, Concur continues to improve its offering. Each month, they release updates and changes, many of which were client requested. Concur's constant evolution means it is adapting with my business
    Ashley Salustri | TrustRadius Reviewer

    Usability

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 7.8
    Based on 53 answers
    I think it's very usable for the employee. I don't think it is as easy for the HR/PR admins - especially if there is an issue. There are so many setup screens that need to be looked at to try to figure out why payroll isn't calculating properly, hours aren't feeding over correctly, or benefits are not calculating properly. For the most part, they can't do their own troubleshooting. The same is true for the managers. Our managers find it cumbersome to go into make any schedule changes after the schedules have been generated.
    MariBeth Theusch | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 8.2
    Based on 63 answers
    I think it is very easy to use, especially once you are acquainted with it. I think the UX could be improved so some things, like accessing old reports, are more intuitive once you learn it though it is not difficult to replicate.
    Will Goad | TrustRadius Reviewer

    Reliability and Availability

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 9.9
    Based on 23 answers
    We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
    Bethann DuBois | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 7.9
    Based on 14 answers
    In prior years I would have given them a 9.5 for availability. Unfortunately in 2015 so far this rating has dropped to a 7 overall.
    We have experienced far too many interruptions - from admins to employees who rely on it for day to day booking of travel and submission of expense reports. Server errors, slow system response time and spinning wheels are too common place. Those things should be a rare occurrence, not a daily interruption.

    While Conur still has great product offerings overall, they are currently not offering world class or best in class product (and customer service) availability. Remaining hopeful they step up and get their A game going again soon.
    Carol Monk, CPP | TrustRadius Reviewer

    Performance

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 5.1
    Based on 25 answers
    We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
    Bethann DuBois | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 7.9
    Based on 8 answers
    Pages always load quickly, reports are always completed in a quick and efficient time frame, and everything about the experience is swift. I've never had any frustrations or complexities that can't be handled easily
    Nicole Nagy | TrustRadius Reviewer

    Support Rating

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 7.0
    Based on 99 answers
    Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
    Karen Henry | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 7.3
    Based on 64 answers
    I have never had to use customer support when using Concur Expense - the UX could be a bit nicer on the eyes or easier to understand, but there have never been any problems when using Concur Expense that I have had to ask or reach out to customer support to help me with anything.
    Shannon McNamara | TrustRadius Reviewer

    In-Person Training

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 7.0
    Based on 11 answers
    Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
    Dr. Anita Martin | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 8.0
    Based on 1 answer
    It was nice to have someone available to go through, especially for our employees that have been with the organization for a long time
    Anonymous | TrustRadius Reviewer

    Online Training

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 8.7
    Based on 17 answers
    The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
    Anonymous | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 6.0
    Based on 2 answers
    It's live (you can ask questions), it's free, it's good. What's not to like. Only reason it's not getting a "10" is breadth and depth, more would be better.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 6.2
    Based on 72 answers
    Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
    Brenda Lebo | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 2.8
    Based on 15 answers
    There are different implementation teams for each module of the product you purchase, so implementation is not a 'one size fits all' environment. Also, the different implementation teams have different ways of doing things, so Concur could stand some standardization and streamlining in this area.A Project Manager can make or break an implementation so don't be scared to ask for a new one if things are rocky.
    Carol Monk, CPP | TrustRadius Reviewer

    Alternatives Considered

    Ceridian Dayforce HCM

    ADP Workforce Now is the system we used prior and that I still use for other consulting services, and this system falls far inferior to the functionality of Ceridian Dayforce especially in terms of payroll processing and delivery but also in other aspects like benefits, employee profile management, and access permissions.
    Anonymous | TrustRadius Reviewer

    Concur Travel and Expense

    We have primarily kept our trust in SAP products, as we have implemented many of their modules at our organization. Concur provides one of the best solutions in the market, although a bit pricey it provides most of the critical functionalities which are required at our organization. Therefore, it was an obvious choice for us.
    Manish Doddamane | TrustRadius Reviewer

    Scalability

    Ceridian Dayforce HCM

    Ceridian Dayforce HCM 9.9
    Based on 14 answers
    Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
    Bethann DuBois | TrustRadius Reviewer

    Concur Travel and Expense

    Concur Travel and Expense 8.3
    Based on 44 answers
    Concur is extremely scalable across most organizations in my experience. That being said, most applications of Concur are applied to relatively homogenous populations of employees. Logging expenses is logging expenses in most organizations and rarely will bespoke functionality be needed from department to department. When it does (I've never seen a case where it is necessary), Concur would be flexible enough to meet most needs.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Ceridian Dayforce HCM

    • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
    • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
    • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
    • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
    Jennifer Monson | TrustRadius Reviewer

    Concur Travel and Expense

    • Concur cut down the time needed for the expense report process when compared to the manual process used previously.
    • Significant cost savings were achieved with Concur as employees' and managers' time to create and approve reports was reduced significantly.
    • In terms of auditing Concur made it much easier to quickly review timestamps and have all data backed up for later retrieval versus relying on email server(s).
    Lukas Sundahl, MBA | TrustRadius Reviewer

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