ClearCompany vs isolved

• Real-time updates shared across the software with remote users. It allows us to effectively manage and track candidates workflows and status within the onboarding process. This helps us effectively communicate and keep hooks in the candidate without having them fall through the cracks.
• ClearCompany is able to customize and report to fit our company. We are in a particular industry where our time to fill, hiring costs and other metrics vary from time to time. In order to get an accurate report, ClearCompany has gone above and beyond to customize our reports and give us the data we need with a click of a button.
• ClearCompany is always in constant communication and willing to assist. The feedback from the support team is almost instantaneous. I have the direct number to my customer care agent and her manager as well. It's nice to know they are there to help at a moment's notice. The support team has a great chat feature that allows me to send a message while i'm on the phone. They are quick to respond and always friendly.

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• Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
• Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
• Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.

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• Implementation can be very lengthy and not always feasible for companies looking for a speedy integration
• Functionality of program overall is very antiquated.
• Response time is typically okay, but the time frame for resolutions to issues with the system can be over a span of weeks.
• Not as user-friendly as other comparable ATS; missing a lot of basic bells and whistles that make the system easy to navigate.

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• Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
• Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.

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• My goodness, the ROI on the product is astronomical. We wouldn't be in business if it weren't for ClearCompany. Our old way of doing things, through Indeed ads and Craigslist Jobs was not attracting the volume and quality that we were looking for. Communication was a mess and HR generalists were stepping on each other's toes by offering the same position to multiple candidates. ClearCompany has streamlined the process and has helped our company grow by 34% in the last 18 months!

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• TimeForce has had a huge benefit in keeping track of overtime hours for our company. It has a great reporting feature that allows you to see who is nearing currently nearing overtime.
• It has made it a breeze to keep track of employee accruals and usage. Everything is automatically generated and easily renewed at the beginning of the year, keeping track of what was used and what is still available.
• All punches are audited along with information on what system sent the time clock entry, which makes it great to monitor accuracy and protect in the rare case of false punches.

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