What users are saying about
416 Ratings
416 Ratings
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Score 7.4 out of 100
14 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

Patriot Software

Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.

Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Jake Douglas | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.6
Patriot Software
8.9
Pay calculation
NetSuite ERP
6.8
Patriot Software
9.7
Benefit plan administration
NetSuite ERP
7.2
Patriot Software
8.0
Direct deposit files
NetSuite ERP
7.5
Patriot Software
8.7
Salary revision and increment management
NetSuite ERP
8.9
Patriot Software
9.0
Reimbursement management
NetSuite ERP
7.8
Patriot Software
8.0
Support for external payroll vendors
NetSuite ERP
Patriot Software
10.0

Customization

NetSuite ERP
7.2
Patriot Software
API for custom integration
NetSuite ERP
7.1
Patriot Software
Plug-ins
NetSuite ERP
7.3
Patriot Software

Security

NetSuite ERP
7.9
Patriot Software
Single sign-on capability
NetSuite ERP
8.1
Patriot Software
Role-based user permissions
NetSuite ERP
7.8
Patriot Software

Reporting & Analytics

NetSuite ERP
7.5
Patriot Software
Dashboards
NetSuite ERP
7.8
Patriot Software
Standard reports
NetSuite ERP
7.6
Patriot Software
Custom reports
NetSuite ERP
6.9
Patriot Software

General Ledger and Configurable Accounting

NetSuite ERP
7.2
Patriot Software
Accounts payable
NetSuite ERP
7.8
Patriot Software
Accounts receivable
NetSuite ERP
8.2
Patriot Software
Global Financial Support
NetSuite ERP
7.7
Patriot Software
Primary and Secondary Ledgers
NetSuite ERP
8.1
Patriot Software
Intercompany Accounting
NetSuite ERP
7.7
Patriot Software
Localizations
NetSuite ERP
8.3
Patriot Software
Journals and Reconciliations
NetSuite ERP
7.7
Patriot Software
Enterprise Accounting
NetSuite ERP
8.0
Patriot Software
Configurable Accounting
NetSuite ERP
8.0
Patriot Software
Centralized Rules Framework
NetSuite ERP
7.7
Patriot Software
Standardized Processes
NetSuite ERP
7.8
Patriot Software

Inventory Management

NetSuite ERP
6.8
Patriot Software
Inventory tracking
NetSuite ERP
6.7
Patriot Software
Automatic reordering
NetSuite ERP
7.0
Patriot Software
Location management
NetSuite ERP
7.2
Patriot Software
Manufacturing module
NetSuite ERP
6.5
Patriot Software

Order Management

NetSuite ERP
7.6
Patriot Software
Pricing
NetSuite ERP
8.0
Patriot Software
Order entry
NetSuite ERP
7.6
Patriot Software
Credit card processing
NetSuite ERP
7.0
Patriot Software
Cost of goods sold
NetSuite ERP
8.1
Patriot Software
Order Orchestration
NetSuite ERP
7.7
Patriot Software
End-to-end order visibility
NetSuite ERP
7.6
Patriot Software
Order exception Resolution
NetSuite ERP
7.1
Patriot Software

Subledger and Financial Process

NetSuite ERP
7.4
Patriot Software
Automated Invoice Processing
NetSuite ERP
7.5
Patriot Software
Shared Services Payments
NetSuite ERP
7.6
Patriot Software
Billings Management
NetSuite ERP
7.6
Patriot Software
Customer Receipt Applications
NetSuite ERP
7.5
Patriot Software
Customer Collections
NetSuite ERP
7.8
Patriot Software
Revenue Recognition
NetSuite ERP
7.6
Patriot Software
Cash Management
NetSuite ERP
7.5
Patriot Software
Asset Management
NetSuite ERP
7.0
Patriot Software
Travel & Expense Management
NetSuite ERP
7.4
Patriot Software
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
Patriot Software
Period Close
NetSuite ERP
7.7
Patriot Software
Transactions Tax
NetSuite ERP
7.5
Patriot Software
Subledger Reconciliations
NetSuite ERP
7.3
Patriot Software
3rd Party Accounting Systems
NetSuite ERP
7.1
Patriot Software

Project Financial Management

NetSuite ERP
7.3
Patriot Software
Budgeting and Forecasting
NetSuite ERP
6.8
Patriot Software
Project Costing
NetSuite ERP
6.8
Patriot Software
Cost Capture
NetSuite ERP
7.0
Patriot Software
Capital Project Management
NetSuite ERP
8.2
Patriot Software
Customer Invoicing
NetSuite ERP
7.6
Patriot Software
Customer Contract Compliance
NetSuite ERP
7.8
Patriot Software
Project Revenue Recognition
NetSuite ERP
6.9
Patriot Software
Project Financial Performance Analysis
NetSuite ERP
7.4
Patriot Software
Project Financials Dashboard
NetSuite ERP
7.5
Patriot Software
Real-time Financial Reporting
NetSuite ERP
7.4
Patriot Software
Embedded Business Intelligence
NetSuite ERP
7.2
Patriot Software
Project Planning Collaboration
NetSuite ERP
6.6
Patriot Software

Project Execution Management

NetSuite ERP
7.5
Patriot Software
Project Planning and Scheduling
NetSuite ERP
6.8
Patriot Software
Project Manager Dashboard
NetSuite ERP
6.9
Patriot Software
Resource Manager Dashboard
NetSuite ERP
7.2
Patriot Software
Task Insight for Project Managers
NetSuite ERP
7.7
Patriot Software
Project Manager Mobile Functionality
NetSuite ERP
7.5
Patriot Software
Team Member Task Collaboration
NetSuite ERP
7.4
Patriot Software
Team Member Mobile Functionality
NetSuite ERP
7.3
Patriot Software
Project Candidate Search
NetSuite ERP
7.7
Patriot Software
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
Patriot Software
Defineable Resource Pools
NetSuite ERP
8.3
Patriot Software
Defineable Resource Pools
NetSuite ERP
8.1
Patriot Software
Talent Profiles
NetSuite ERP
7.1
Patriot Software
Real-Time Project Reporting
NetSuite ERP
8.1
Patriot Software
Absence Management
NetSuite ERP
7.6
Patriot Software
Product Lifecycle Management
NetSuite ERP
7.8
Patriot Software

Grants Management

NetSuite ERP
7.5
Patriot Software
Award Lifecycle Management
NetSuite ERP
7.1
Patriot Software
Spending Control
NetSuite ERP
7.4
Patriot Software
Indirect Cost Management
NetSuite ERP
8.1
Patriot Software
Billing
NetSuite ERP
7.4
Patriot Software

Procurement

NetSuite ERP
7.7
Patriot Software
Sourcing Team Collaboration
NetSuite ERP
7.3
Patriot Software
Sourcing Analysis
NetSuite ERP
6.2
Patriot Software
Bids Analyzed and Compared
NetSuite ERP
7.6
Patriot Software
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
Patriot Software
Contract Authoring
NetSuite ERP
7.3
Patriot Software
Contract Compliance Management
NetSuite ERP
7.9
Patriot Software
Contract History
NetSuite ERP
8.1
Patriot Software
Contract Renewal Automation
NetSuite ERP
8.4
Patriot Software
Contract Repository
NetSuite ERP
7.9
Patriot Software
Contract Standardization and Enforcement
NetSuite ERP
7.9
Patriot Software
Electronic Signatures
NetSuite ERP
8.3
Patriot Software
Invoice Automated Matching
NetSuite ERP
7.5
Patriot Software
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
Patriot Software
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
Patriot Software
Spend Compliance Management
NetSuite ERP
7.6
Patriot Software
Supplier Assessment
NetSuite ERP
8.3
Patriot Software
Supplier Communication and Collaboration
NetSuite ERP
8.0
Patriot Software
Supplier Management
NetSuite ERP
8.3
Patriot Software
Supplier Portal
NetSuite ERP
7.8
Patriot Software

Risk Management

NetSuite ERP
7.9
Patriot Software
Risk Repository
NetSuite ERP
7.3
Patriot Software
Control Management
NetSuite ERP
7.6
Patriot Software
Control Mapping
NetSuite ERP
7.8
Patriot Software
Control Efficiency Assessments
NetSuite ERP
7.8
Patriot Software
Automated Control Assessments
NetSuite ERP
8.1
Patriot Software
Assessment Capture
NetSuite ERP
8.5
Patriot Software
Issue Detection
NetSuite ERP
8.0
Patriot Software
Automatic Notification
NetSuite ERP
8.0
Patriot Software
Remediation and Certification
NetSuite ERP
7.8
Patriot Software

Logistics

NetSuite ERP
6.9
Patriot Software
Transportation Planning and Optimization
NetSuite ERP
6.4
Patriot Software
Transportation Sourcing Management
NetSuite ERP
7.0
Patriot Software
Transportation Process Integration
NetSuite ERP
7.4
Patriot Software
Transportation Execution Management
NetSuite ERP
6.9
Patriot Software
Freight Payment Automation
NetSuite ERP
6.9
Patriot Software
Trade Management
NetSuite ERP
6.4
Patriot Software
Trade Regulatory Compliance Management
NetSuite ERP
7.8
Patriot Software
Customs Entry Management
NetSuite ERP
6.9
Patriot Software
Customs Document Management
NetSuite ERP
6.6
Patriot Software
Customs Document Collaboration
NetSuite ERP
6.7
Patriot Software
Fulfillment Management
NetSuite ERP
7.3
Patriot Software
Inventory Visibility
NetSuite ERP
7.1
Patriot Software
Warehouse Workforce Management
NetSuite ERP
6.5
Patriot Software

Manufacturing

NetSuite ERP
6.3
Patriot Software
Production Process Design
NetSuite ERP
6.8
Patriot Software
Supply Chain Business Flows
NetSuite ERP
6.0
Patriot Software
Production Management
NetSuite ERP
6.0
Patriot Software
Contracted Manufacturing Management
NetSuite ERP
6.0
Patriot Software
Configuration Management
NetSuite ERP
6.9
Patriot Software
Work Definition
NetSuite ERP
6.1
Patriot Software
Work Execution
NetSuite ERP
6.0
Patriot Software
Advanced Fulfillment
NetSuite ERP
6.6
Patriot Software
Manufacturing Costs
NetSuite ERP
6.2
Patriot Software

Supply Chain

NetSuite ERP
7.0
Patriot Software
Forecasting
NetSuite ERP
7.1
Patriot Software
Inventory Planning
NetSuite ERP
6.7
Patriot Software
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
Patriot Software
Performance Monitoring
NetSuite ERP
7.0
Patriot Software

Product Lifecycle Management

NetSuite ERP
6.8
Patriot Software
Ideation Management
NetSuite ERP
6.7
Patriot Software
Requirements Management
NetSuite ERP
7.2
Patriot Software
Proposal Management
NetSuite ERP
5.9
Patriot Software
Innovation Portfolio Management
NetSuite ERP
6.8
Patriot Software
Product Master Data Management
NetSuite ERP
6.8
Patriot Software
Vendor Portal
NetSuite ERP
7.1
Patriot Software
Project Portfolio Management
NetSuite ERP
7.1
Patriot Software

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

Patriot Software

  • It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
  • Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
  • The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
Shannon Bronico | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

Patriot Software

  • Setting up a bank account to pay employees thru ACH is cumbersome.
  • Doesn't have the option to print multiple pay stubs for a specific employee at once. Have to re-print each pay stub individually.
Andy Leiterman | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

Patriot Software

QuickBooks Online Payroll is literally the devil. They make things unclear, very difficult to tell what has been filed and what has been missed, hard to adjust owner salary whenever you want. I hate it! Gusto is more robust than Patriot and so for bigger companies with more going on, I am referring people to Gusto, but it's also a lot more expensive. Intuit Payroll is just archaic.
Stephanie Majeran | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

Patriot Software

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

Patriot Software

  • It boosts my time available for client-facing activities by not having to spend as much time processing payroll.
  • It helps me deliver accurate reports to my CPA at tax time regarding employee wages and employer taxes.
  • Through the online portal, I can easily track year-to-date taxes my company has paid.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

Patriot Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
$0*

* We offer free payroll setup.

Patriot Software Editions & Modules

Additional Pricing Details
Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three step payroll process. With the Full Service Payroll, Patriot will collect, deposit and file your federal, state and local payroll taxes on your behalf. With full service payroll, youreEnd of the year payroll tax filing is included at no extra charge! Print W2s on 8 x 1/2 x 11 plain white office paper to hand to your employees, or post to the free employee portal. Also, we offer free direct deposit.

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
Patriot Software
8.1

Likelihood to Renew

NetSuite ERP
8.0
Patriot Software

Usability

NetSuite ERP
9.0
Patriot Software

Reliability and Availability

NetSuite ERP
9.4
Patriot Software

Performance

NetSuite ERP
7.7
Patriot Software

Support Rating

NetSuite ERP
1.0
Patriot Software

In-Person Training

NetSuite ERP
7.3
Patriot Software

Online Training

NetSuite ERP
8.0
Patriot Software

Implementation Rating

NetSuite ERP
7.3
Patriot Software

Scalability

NetSuite ERP
8.4
Patriot Software

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