What users are saying about
368 Ratings
3 Ratings
368 Ratings
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Score 7.1 out of 100
3 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

NetSuite

I am a huge advocate for NetSuite, because the system is user-friendly (after a little training) and because it is so customizable. I would recommend NetSuite to any business with more than one company and especially businesses with companies based in more than one country. Small, medium and large companies can leverage the NetSuite platform to suit their needs, whether simple or complex.NetSuite has a number of taxation features that can help to automate return filings, so any business looking to systematize certain tax areas will find the system very useful.NetSuite allows great transparency across an organization and adopts a "one source of truth" methodology. If you have Finance, Accounting, Marketing, Sales, Operations, etc. all working in the same platform and working with the same data, there is less room for data discrepancies and more reliance can be placed upon the system outputs.If a business has a disconnect between Finance, Accounting, Marketing, Sales, Operations, etc. NetSuite will allow that business to come together and automate processes within a single system. There is no need for external system connectors, saving the business time (maintaining the connections) and money (saving on subscription fees to third-party connector vendors).
Sonny Spencer, ACA | TrustRadius Reviewer

ProShop ERP

For the most part I love everything about this system. The one thing that's a little confusing about it is the Carts system for creating purchase orders and batching them together. Seems to be a few extra steps to accomplish work that has essentially already been done. Other than that though, I love this system and highly recommend it!
Spencer Rowley | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite
5.4
ProShop ERP
Pay calculation
NetSuite
4.8
ProShop ERP
Benefit plan administration
NetSuite
5.0
ProShop ERP
Direct deposit files
NetSuite
5.0
ProShop ERP
Salary revision and increment management
NetSuite
6.0
ProShop ERP
Reimbursement management
NetSuite
6.0
ProShop ERP

Customization

NetSuite
6.4
ProShop ERP
7.5
API for custom integration
NetSuite
6.5
ProShop ERP
Plug-ins
NetSuite
6.4
ProShop ERP
7.5

Security

NetSuite
7.6
ProShop ERP
9.4
Single sign-on capability
NetSuite
7.7
ProShop ERP
Role-based user permissions
NetSuite
7.4
ProShop ERP
9.4

Reporting & Analytics

NetSuite
6.3
ProShop ERP
8.8
Dashboards
NetSuite
6.6
ProShop ERP
9.0
Standard reports
NetSuite
6.2
ProShop ERP
9.0
Custom reports
NetSuite
6.1
ProShop ERP
8.3

General Ledger and Configurable Accounting

NetSuite
6.8
ProShop ERP
Accounts payable
NetSuite
7.2
ProShop ERP
Accounts receivable
NetSuite
7.3
ProShop ERP
Global Financial Support
NetSuite
6.9
ProShop ERP
Primary and Secondary Ledgers
NetSuite
7.7
ProShop ERP
Intercompany Accounting
NetSuite
6.8
ProShop ERP
Localizations
NetSuite
7.7
ProShop ERP
Journals and Reconciliations
NetSuite
6.9
ProShop ERP
Enterprise Accounting
NetSuite
7.6
ProShop ERP
Configurable Accounting
NetSuite
7.6
ProShop ERP
Centralized Rules Framework
NetSuite
5.9
ProShop ERP
Standardized Processes
NetSuite
7.7
ProShop ERP

Inventory Management

NetSuite
5.4
ProShop ERP
8.1
Inventory tracking
NetSuite
6.1
ProShop ERP
6.8
Automatic reordering
NetSuite
5.4
ProShop ERP
Location management
NetSuite
5.5
ProShop ERP
8.5
Manufacturing module
NetSuite
4.7
ProShop ERP
9.0

Order Management

NetSuite
6.7
ProShop ERP
8.6
Pricing
NetSuite
6.7
ProShop ERP
Order entry
NetSuite
6.1
ProShop ERP
9.0
Credit card processing
NetSuite
7.2
ProShop ERP
Cost of goods sold
NetSuite
6.9
ProShop ERP
8.0
Order Orchestration
NetSuite
6.8
ProShop ERP
8.3
End-to-end order visibility
NetSuite
7.0
ProShop ERP
9.0
Order exception Resolution
NetSuite
6.2
ProShop ERP

Subledger and Financial Process

NetSuite
6.8
ProShop ERP
Automated Invoice Processing
NetSuite
7.3
ProShop ERP
Shared Services Payments
NetSuite
6.4
ProShop ERP
Billings Management
NetSuite
6.8
ProShop ERP
Customer Receipt Applications
NetSuite
6.8
ProShop ERP
Customer Collections
NetSuite
7.2
ProShop ERP
Revenue Recognition
NetSuite
7.6
ProShop ERP
Cash Management
NetSuite
6.5
ProShop ERP
Asset Management
NetSuite
5.8
ProShop ERP
Travel & Expense Management
NetSuite
6.8
ProShop ERP
Budgetary Control & Encumbrance Accounting
NetSuite
6.8
ProShop ERP
Period Close
NetSuite
7.6
ProShop ERP
Transactions Tax
NetSuite
6.8
ProShop ERP
Subledger Reconciliations
NetSuite
6.7
ProShop ERP
3rd Party Accounting Systems
NetSuite
5.5
ProShop ERP

Project Financial Management

NetSuite
6.1
ProShop ERP
9.2
Budgeting and Forecasting
NetSuite
5.5
ProShop ERP
Project Costing
NetSuite
6.3
ProShop ERP
9.0
Cost Capture
NetSuite
6.6
ProShop ERP
9.0
Capital Project Management
NetSuite
6.8
ProShop ERP
Customer Invoicing
NetSuite
6.6
ProShop ERP
9.6
Customer Contract Compliance
NetSuite
7.4
ProShop ERP
Project Revenue Recognition
NetSuite
6.0
ProShop ERP
Project Financial Performance Analysis
NetSuite
6.2
ProShop ERP
Project Financials Dashboard
NetSuite
5.8
ProShop ERP
Real-time Financial Reporting
NetSuite
6.3
ProShop ERP
Embedded Business Intelligence
NetSuite
4.7
ProShop ERP
Project Planning Collaboration
NetSuite
4.9
ProShop ERP

Project Execution Management

NetSuite
6.1
ProShop ERP
9.0
Project Planning and Scheduling
NetSuite
5.1
ProShop ERP
9.0
Project Manager Dashboard
NetSuite
4.7
ProShop ERP
9.0
Resource Manager Dashboard
NetSuite
4.4
ProShop ERP
9.0
Task Insight for Project Managers
NetSuite
6.0
ProShop ERP
9.0
Project Manager Mobile Functionality
NetSuite
6.6
ProShop ERP
9.0
Team Member Task Collaboration
NetSuite
6.0
ProShop ERP
9.0
Team Member Mobile Functionality
NetSuite
6.7
ProShop ERP
9.0
Project Candidate Search
NetSuite
6.4
ProShop ERP
Project Candidate Comparison and Analysis
NetSuite
6.4
ProShop ERP
Defineable Resource Pools
NetSuite
6.4
ProShop ERP
Defineable Resource Pools
NetSuite
6.4
ProShop ERP
Talent Profiles
NetSuite
5.9
ProShop ERP
Real-Time Project Reporting
NetSuite
6.4
ProShop ERP
Absence Management
NetSuite
7.0
ProShop ERP
Product Lifecycle Management
NetSuite
7.0
ProShop ERP

Grants Management

NetSuite
6.5
ProShop ERP
Award Lifecycle Management
NetSuite
6.7
ProShop ERP
Spending Control
NetSuite
6.7
ProShop ERP
Indirect Cost Management
NetSuite
6.7
ProShop ERP
Billing
NetSuite
5.8
ProShop ERP

Procurement

NetSuite
6.6
ProShop ERP
9.2
Sourcing Team Collaboration
NetSuite
7.2
ProShop ERP
Sourcing Analysis
NetSuite
6.5
ProShop ERP
Bids Analyzed and Compared
NetSuite
6.5
ProShop ERP
Catalog Shopping E-Commerce for Employees
NetSuite
5.2
ProShop ERP
Contract Authoring
NetSuite
6.1
ProShop ERP
Contract Compliance Management
NetSuite
6.1
ProShop ERP
9.0
Contract History
NetSuite
6.1
ProShop ERP
9.4
Contract Renewal Automation
NetSuite
6.0
ProShop ERP
Contract Repository
NetSuite
6.0
ProShop ERP
Contract Standardization and Enforcement
NetSuite
6.0
ProShop ERP
Electronic Signatures
NetSuite
6.5
ProShop ERP
9.6
Invoice Automated Matching
NetSuite
6.5
ProShop ERP
Purchasing Risk and Compliance Management
NetSuite
6.5
ProShop ERP
Requisitions-to-Purchase Orders Integrated
NetSuite
7.2
ProShop ERP
Spend Compliance Management
NetSuite
7.7
ProShop ERP
Supplier Assessment
NetSuite
7.0
ProShop ERP
9.0
Supplier Communication and Collaboration
NetSuite
7.2
ProShop ERP
Supplier Management
NetSuite
7.8
ProShop ERP
9.0
Supplier Portal
NetSuite
7.0
ProShop ERP

Risk Management

NetSuite
6.7
ProShop ERP
9.1
Risk Repository
NetSuite
7.0
ProShop ERP
9.0
Control Management
NetSuite
6.5
ProShop ERP
9.0
Control Mapping
NetSuite
6.4
ProShop ERP
9.0
Control Efficiency Assessments
NetSuite
6.4
ProShop ERP
Automated Control Assessments
NetSuite
6.4
ProShop ERP
Assessment Capture
NetSuite
7.0
ProShop ERP
Issue Detection
NetSuite
7.0
ProShop ERP
Automatic Notification
NetSuite
7.0
ProShop ERP
9.0
Remediation and Certification
NetSuite
6.4
ProShop ERP
9.6

Logistics

NetSuite
4.3
ProShop ERP
Transportation Planning and Optimization
NetSuite
4.2
ProShop ERP
Transportation Sourcing Management
NetSuite
4.2
ProShop ERP
Transportation Process Integration
NetSuite
5.1
ProShop ERP
Transportation Execution Management
NetSuite
4.1
ProShop ERP
Freight Payment Automation
NetSuite
4.1
ProShop ERP
Trade Management
NetSuite
3.6
ProShop ERP
Trade Regulatory Compliance Management
NetSuite
6.0
ProShop ERP
Customs Entry Management
NetSuite
4.1
ProShop ERP
Customs Document Management
NetSuite
3.4
ProShop ERP
Customs Document Collaboration
NetSuite
3.1
ProShop ERP
Fulfillment Management
NetSuite
3.9
ProShop ERP
Inventory Visibility
NetSuite
5.0
ProShop ERP
Warehouse Workforce Management
NetSuite
4.4
ProShop ERP

Manufacturing

NetSuite
5.2
ProShop ERP
9.2
Production Process Design
NetSuite
4.9
ProShop ERP
9.0
Supply Chain Business Flows
NetSuite
4.2
ProShop ERP
9.0
Production Management
NetSuite
4.2
ProShop ERP
9.4
Contracted Manufacturing Management
NetSuite
3.9
ProShop ERP
9.0
Configuration Management
NetSuite
7.7
ProShop ERP
9.0
Work Definition
NetSuite
3.6
ProShop ERP
9.4
Work Execution
NetSuite
4.5
ProShop ERP
9.4
Advanced Fulfillment
NetSuite
7.3
ProShop ERP
9.0
Manufacturing Costs
NetSuite
6.3
ProShop ERP
9.4

Supply Chain

NetSuite
5.1
ProShop ERP
9.0
Forecasting
NetSuite
4.7
ProShop ERP
Inventory Planning
NetSuite
4.1
ProShop ERP
9.0
Multi-tier Supply Chain Planning
NetSuite
6.8
ProShop ERP
Performance Monitoring
NetSuite
4.8
ProShop ERP

Product Lifecycle Management

NetSuite
4.7
ProShop ERP
9.6
Ideation Management
NetSuite
4.6
ProShop ERP
Requirements Management
NetSuite
7.0
ProShop ERP
Proposal Management
NetSuite
3.6
ProShop ERP
Innovation Portfolio Management
NetSuite
4.1
ProShop ERP
Product Master Data Management
NetSuite
4.1
ProShop ERP
9.6
Vendor Portal
NetSuite
4.7
ProShop ERP
Project Portfolio Management
NetSuite
4.6
ProShop ERP

Pros

NetSuite

  • Integrates. NetSuite is particularly good at integrating with other products. For example, we integrate NetSuite with Adaptive Planning in order to bring actual financials together with forecast and budget data, which is then used for analysis and reporting. We also integrate NetSuite with other administration platforms so invoicing and commissions can be done rather seamlessly.
  • Intuitive. NetSuite is extremely intuitive. I started using it without any training and was easy to learn. It takes a little practice to learn the reporting system, but if you are just looking for client or vendor information it is as easy as typing the name or ID into the search box at the top.
  • Easy to Support. While setup is important and takes a lot of hours, the ongoing support is outstanding when compared to some of the other big enterprise systems. The previous enterprise system I used needed 4 full time programmers on staff just to keep it running, and it still kept getting outdated. The cloud application and seamless upgrades make this product superior.
Chris Snelling, CFA | TrustRadius Reviewer

ProShop ERP

  • ProShop cloud-based deployment is very speedy and IT-friendly.
  • ProShop covers all of the specialty needs required by some. It is very complete.
  • ProShop handles job-progress tracking very well to ensure on-time delivery.
Jason Davis | TrustRadius Reviewer

Cons

NetSuite

  • Consolidated invoicing. Generally, I think it's not a problem for NetSuite customers, and the potential, infrequent multiple invoicing to a given customer is likely okay. However, there may be instances producing 3 or more invoices per month for a given customer. The only consolidation solution offered is their homegrown "SuiteSolution" called Consolidated Invoicing. I don't use it but have had demos and discussions. Really need something slicker.
  • Fixed Assets Management. I use their SuiteSolution, Fixed Assets Management. It's not part of core NetSuite so there are inconsistencies with the rest of the system, some performance annoyances, and weaker reporting capabilities. It's a better product than other fixed asset solutions I've tried!
  • A very recent frustration of mine is that it is not possible without customization to display tax amounts per line in a transaction. This should be native. The per-line tax amount is available in a saved search; the per-line tax rate is available to display on the transaction; the tax amount can be displayed in the PDF generated. Why not show the amount in the system? Fortunately, it's easy to create a custom field/column that multiplies tax rate with an amount to give you tax amount. Pretty minor in the scheme of things, but fresh in my mind.
Joshua Henke | TrustRadius Reviewer

ProShop ERP

  • COTS (Components off the shelf)
  • Inventory Management
  • Material Price Updates
Jeremy Wimer | TrustRadius Reviewer

Likelihood to Renew

NetSuite

NetSuite 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Usability

NetSuite

NetSuite 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Reliability and Availability

NetSuite

NetSuite 9.4
Based on 13 answers
Netsuite is never down. In the past year, we have been down only when we have internet issues
Aaron Kleinhandler | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Performance

NetSuite

NetSuite 7.7
Based on 12 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Support Rating

NetSuite

NetSuite 1.0
Based on 10 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

In-Person Training

NetSuite

NetSuite 7.3
Based on 2 answers
The general Admin training is good but very soft for the high technical stuff
Felix Garbuz | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Online Training

NetSuite

NetSuite 8.0
Based on 7 answers
Relatively easy and if time permits e
Felix Garbuz | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Implementation Rating

NetSuite

NetSuite 7.3
Based on 9 answers
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities.

Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly
Rob Gottschalk | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite

We selected Netsuite over Financial Force because at that moment Netsuite had a localization feature we needed to consolidate financial information from a company outside the US and they had the feature for the accounting rules of that specific country.
Nicolas Costa Ossa | TrustRadius Reviewer

ProShop ERP

Proshop is way better
Spencer Rowley | TrustRadius Reviewer

Scalability

NetSuite

NetSuite 8.4
Based on 5 answers
Because it has a relatively low price of entry for the base modules and then you pay per user, you can start out small and expand as you need to. I've seen it used with 1 user all the way up to hundreds of users. Imagine experiencing all that growth without implementing a new ERP system!
Dana Larson | TrustRadius Reviewer

ProShop ERP

No score
No answers yet
No answers on this topic

Return on Investment

NetSuite

  • Very positive impact! Our old accounting system needed constant day to day maintenance between modules to get accurate reporting. Manufactured items were not calculating costs correctly so reports were never accurate.
  • The cloud based platform has save me SOOOOOOOOOOO much time not maintaining servers, workstations etc. Adding users and work stations are as simple as just having a computer with internet access.
  • Dashboard reminders really help me keep track of everything going on (or going wrong) within our organization. Problem troubleshooting is much easier with Netsuite.
Cindy Rumpf Novack | TrustRadius Reviewer

ProShop ERP

  • ProShop has kept us organized reducing costs in expediting fees.
  • ProShop has allowed us to stay one step ahead of the job to ensure on-time delivery.
Jason Davis | TrustRadius Reviewer

Pricing Details

NetSuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ProShop ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

NetSuite
5.9
ProShop ERP
9.4

Likelihood to Renew

NetSuite
8.0
ProShop ERP

Usability

NetSuite
9.0
ProShop ERP

Reliability and Availability

NetSuite
9.4
ProShop ERP

Performance

NetSuite
7.7
ProShop ERP

Support Rating

NetSuite
1.0
ProShop ERP

In-Person Training

NetSuite
7.3
ProShop ERP

Online Training

NetSuite
8.0
ProShop ERP

Implementation Rating

NetSuite
7.3
ProShop ERP

Scalability

NetSuite
8.4
ProShop ERP

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