Paylocity provides 24/7 access to your online payroll and human resource data management. Paylocity offers highly customizable payroll functionality, as well as HR, benefits administration, and time and talent management programs.
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UKG Ready
Score 8.0 out of 10
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The UKG Ready® software suite is a centralized HCM solution designed for small to mid-sized businesses. It automates and streamlines HR, payroll, benefits, time, talent, and scheduling processes. UKG Ready's suite of tools offer actionable insights while helping to ensure compliance. Using AI, it draws on work, people, and culture data to boost efficiency and productivity. For example, UKG Ready streamlines core HR functions by centralizing…
My predecessor selected Paylocity, however I prefer it over the other HRIS products that I have used in the past. The only platform that I might prefer more is the UKG Ready system. It has a lot of customizable options that allow the end user to set up the system based on their …
Velocity was the right priced system with the right modules for our business. Although many other systems do similar things to Paylocity, we found that Paylocity provided us with all of the modules that we needed for the right price per employee per month. I have seen some …
The two were obviously good, but as for Bamboo, once you cross the 150 plus employees and need deeper compliance, it starts to feel lightweight. Paylocity scaled better. UKG on the other hand had a user experience that felt dated and the admin overhead was just too high. …
We were a previous client of UKG and had a horrible implementation followed by several years of problematic software. Everything is "bolted" on, so nothing talks to each other despite what sales will tell you. They have merged so many products that one incorrect field can break …
I have been with my current employer for less than a year. Coming into a Paylocity environment for the 1st time I am impressed with what Paylocity has to offer. I would like to see Paylocity offer an in person "Meeting of the Minds" style meeting for networking and learning …
UKG and Paylocity were fairly similar, but we thought the user experience seemed simpler with Paylocity. Paycom did not have as great of customer service and was much more expensive.
We left ADP because of their horrific customer service. Although Paylocity's can certainly improve, I would say it's easier to communicate with their support staff than with ADP. The only thing I miss from ADP is our time off balances were never affected by the fact we pay …
Paylocity was a good value for our agency and we wish the recruiting and applicant tracking was more robust, but given the value of the product, we have chosen to work around that area.
I felt like Paylocity had more to offer and would be more intuitive for our employees at the time. I do like UKG's platform and have seriously considered it. Paylocity was levels above Paychex when I used that.
Paylocity is easily the worst one. It's clunky and the modules do not talk to each other well. It requires a lot of manual work, the user interface is horrible, and the system is glitchy.
Not allowing me to list Ultimate Software (most likely due to the merger), but there is a comparison to be had. UKG Ready HR management is a great product and stacks up above Paylocity. I would say it is similar to Ultimate software (not listed as I assume that you are …
UKG is great for reporting and for having a pleasant UI. I find that Paylocity has a lot more innovation, but sometimes its reach exceeds its grasp when it comes to implementation of those features. ADP is bog standard, and it works pretty well, but there's little interest in …
UKG is much easier to use and customize for our business needs. I enjoy that the time piece is directly connected with the payroll function. This is something that we didn't see when working with Paylocity. There was a manual time data upload that we needed to process into the …
UKG Ready reporting is one of their best features. If you enter data into the system you can run a report on it and export it in multiple formats. It is an invaluable tool which most other payroll/HR platforms lack.
I have already recommended Paylocity to another company and they are using it. The ability to streamline multiple platforms into one is the key feature as it saves time. Also, the speed of loading, the customer service help, and the ease of payroll processing are all reasons why we like utilizing Paylocity. It would be nice to have a referral bonus program as I was told there wasn't one when I referred the company and they signed up
I might recommend UKG to a larger organization than ours. The complexity is rich, but perhaps it is too powerful a tool for what we need. That or it's a bit messy in its construction, having so many tools available but difficult to find or not working appropriately. UKG Ready processes payroll efficiently and with ease, but unless you are using a simple accounting platform it may not be able to easily integrate with yours
Payroll is made pretty easy. I love that we have the ability to log into payroll, we just upload the information from commissions, things like that where there are exceptions to a regular payroll run. It may make it very easy to do that, just a quick upload. Additionally, when we're in the payroll grid, it gives us the ability to just make quick changes to people's pay or their tax schedule, tax withholdings, things like that without having to go through a lot of different screens. It's just very easy to access just for the click of a button. Love that.
We talked about performance reviews, talked about payroll with benefits administration, it allows us to utilize EDI feeds with our benefit vendors so it creates a seamless, but we just enter the information into Paylocity and then it seamlessly provides that information to our vendors. That's been really helpful. And adjusting benefits is also very easy within Paylocity. I love the recent edition of compensation analysis information, so I'm able to go into the compensation module and look for jobs that are similar to a job title at our company. I can enter the job description, I give them what state that the person or the job is in, and it pops out compensation data. It gives me different options, so titles that might be similar. So if there's not something that's an exact fit, I'm able to find something really, really close. It's been a huge upgrade because before that I was having to use a different vendor and paying $400 per job and now it's significantly less expensive to Paylocity and I'm still getting great quality data. It's been very helpful.
I'd like to see a forum in which users could discuss the platform, raise both questions and concerns. I feel that changes are done without enough input from users.
Improving hold time recently with customer service.
Accuracy of new 'graphic' payroll report - the new report is not complete when payroll is done, so it is unusable from my perspective. I rely on the preprocess payroll register. This is one of those 'improvements' that have not been positive in my experience.
There are several technical issues we have experienced this past year with the employee onboarding process that we are still waiting to have resolved. Overall our experience with Paylocity has been positive, and we love how user-friendly and easy to navigate the system is. It has made all of our HR processes much more streamlined and efficient.
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG
I simply love Paylocity! We have run into some issues, but no company is going to be perfect. The flow of the modules is really nice, no double entry of data. The Time & Labor flows into Payroll nicely and Benefits flows into the employees Pay Setup which goes onto the employees paycheck with little to no issues.
UKG is the platform with the best overall usability on both an admin and user side. Employees find it easy to update personal information, the dashboards are clear and easy to follow, and the navigation of it is also easy to follow. Overall my favorite platform to use and learn more about.
Over the last 3 years, we've only had one major service issue that rendered Airbase unusable for us for about 24 hours. That said, they navigated the SVB bank crisis very well and made sure funds were available during that time.
The system seems very stable. Being hosted in the cloud, we are vulnerable to internet speeds and busy times. The system has been down a couple times over the 3 months we have been live, but Kronos resolved the issues very quickly. To have access from a desktop, tablet, time clock, or phone app is one of the best features....users have almost NO REASON they can't clock in.
We had some minor hiccups throughout the year but they have all been fixable. Paylocity integrates well with our 401k provider, Principal, and our benefits, OneDigital. It makes it simple to house everything and have it all connected. It doesn't slow anything down to have Principal integrated. It makes it more efficient
We were always told that Kronos was the best, but there are reports that we got out of ADP and other payroll providers that we cannot get out of Kronos. One example is a report of Productive/Non-productive hours by department. We also need the dollar amount associated with the hours. This is information that is required on our cost report and we were told that that report is unavailable. It is very frustrating when I can't get what I need.
It is very hard to get answers to your questions, you cannot speak to someone without days of requesting assistance or answers and then eventually can get a call back and then it is usually resolved fairly quickly. But NOT easy to get that help.
If I was only rating support itself that would be a 10. Every support case I have entered has been addressed efficiently and with the desired result. On the implementation and transition to support there were multiple issues that those doing the implementation or transition could not answer or workflows and various settings left undone only to be discovered later. We implemented 3 different modules and the expertise we got for each one varied widely.
I didn't have in-person training, but I'm sure it was just as great as any other training/assistance Paylocity provides. Paylocity customer service is always available. You never have to be on hold and their answers are always accurate and timely. Documents in the help section are helpful as well. My in-person training was conducted y one of our employees who was involved in the initial set-up and training of all employees. She was excellent.
Our in-person training was a hybrid. Live online training with an instructor. They were very knowledgeable of the product & the area they were training on. I asked several specific questions and if they didn't know the answer immediately they followed up after class.
Our rep was very thorough and made sure we fully understood the software before turning us loose alone. Paylocity was very good to do periodic check ins to ensure we understood the features and answered any questions we had. The training reps are very well trained and are very patient with clients.
Pretty good online training, you have many how to options and can watch them several times. It can be hard at times to dig through the amount of data online but can usually find what you are looking for. Also you can download documentation for setting up the profiles and policies.
Implementation was a bit bumpy and Paylocity team not always available for next steps and/or questions. I feel like Paylocity could have done a better job in their fact finding as far as what we were currently doing, our payroll policies and needs, etc. so that we would have run into less issues as we moved forward.
Make sure the people who are doing the build have extensive knowledge on employment law and asking the right questions. I would bet that the people who helped with our builds did not read any of our employment contracts or ordinances; and when I asked questions about how other companies handled certain basic dictates from federal employment laws, they didn't have any idea what FMLA, FLSA, etc were.
ADP was very similar to the way Paylocity is, but I seem to favor Paylocity to be honest. Miter was VERY difficult to use and set up. I wouldn't ever consider using that software ever again. I didn't like a lot of aspect Miter had to offer either. Paylocity would always be my choice.
We currently use Paycom and are extremely dissatisfied with the lack of functionality and poor customer service. Rippling and ADP were other vendors we evaluated who performed well and offer a lot of functionality but we decided UKG was the best fit for our needs now and to scale with our strategic growth plans.
We have gone from a medium sized company to a larger company with no issues whatsoever with Paylocity being able to keep up or do what we need it to do for the size of our needs. In fact, it does more than we even use at this juncture
Some are knowledgable others not as much and sometimes instead of helping you fix the issue will just give you some directions and expect you to try to figure it out yourself. Also, when your Account Manager needs to escliate the issue to another group, it can take a long time for them to get to your issue and there's no commuication.
Paylocity has helped us with recruitment by streamlining the process and making it efficient. It is saving me time.
Paylocity has also helped us with compensation so we can create a fair and robust compensation plan.
I also like using the data insights feature, which helps me keep track of over time, payroll and benefits costs, and retention numbers. This also saves me time as it is all in one place.
This is basic, but we finally know how many employees we have! It sounds ridiculous, but prior to UKG Ready we were on a payroll system that's reports were only as accurate as the last payroll cycle, so they were always 2 weeks behind and static. UKG Ready allows for realtime, daily reporting of information.
We are able to get salary data for our various locations to be able to compare them to each other, as well as across our "competitors" and external competition.
The data provided allows us to be able to understand the trends at individual locations including attrition, advancement, raise information, and other data points that we haven't historically done comparisons on
We can see the demographic and geographical information for our employees and the benefits that they elect
