What users are saying about
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Top Rated
4257 Ratings
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Top Rated
461 Ratings

Slack

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Top Rated
4257 Ratings
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Score 8.9 out of 100

Wrike

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Top Rated
461 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Slack

I don't know a better remote collaboration platform, and I've tried many. Slack works perfect for giving the feeling that you and your co-workers or teammates are in the same time and space, unlike some de facto office applications in my opinion. This for example is shown in how much better the response times are on Slack with our team than any other application. The main problem is that for some users, starting to use Slack seems to be too challenging and difficult
Janne Mikola | TrustRadius Reviewer

Wrike

Wrike is excellent in all kinds of contexts except where the budget for project management software is very tight or an extremely simple tool is required - but even then I would recommend to choose a tool that you can grow into as migrating further down the line is really messy and and takes a lot of time.
Luke Flegg | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Slack
8.0
Wrike
7.7
Task Management
Slack
7.9
Wrike
8.7
Gantt Charts
Slack
7.4
Wrike
7.8
Scheduling
Slack
8.0
Wrike
7.8
Workflow Automation
Slack
7.5
Wrike
7.6
Mobile Access
Slack
9.2
Wrike
7.6
Search
Slack
8.2
Wrike
Visual planning tools
Slack
7.9
Wrike
Resource Management
Slack
Wrike
8.0
Team Collaboration
Slack
Wrike
8.6
Support for Agile Methodology
Slack
Wrike
7.5
Support for Waterfall Methodology
Slack
Wrike
7.7
Document Management
Slack
Wrike
7.0
Email integration
Slack
Wrike
7.4
Timesheet Tracking
Slack
Wrike
7.4
Change request and Case Management
Slack
Wrike
7.7
Budget and Expense Management
Slack
Wrike
6.6

Communication

Slack
8.6
Wrike
Chat
Slack
9.6
Wrike
Notifications
Slack
9.1
Wrike
Discussions
Slack
9.1
Wrike
Surveys
Slack
7.8
Wrike
Internal knowledgebase
Slack
7.8
Wrike
Integrates with GoToMeeting
Slack
8.3
Wrike
Integrates with Gmail and Google Hangouts
Slack
8.9
Wrike
Integrates with Outlook
Slack
8.2
Wrike

File Sharing & Management

Slack
8.3
Wrike
Versioning
Slack
7.9
Wrike
Video files
Slack
8.4
Wrike
Audio files
Slack
8.4
Wrike
Document collaboration
Slack
8.0
Wrike
Access control
Slack
8.3
Wrike
Advanced security features
Slack
8.1
Wrike
Integrates with Google Drive
Slack
8.7
Wrike
Device sync
Slack
8.7
Wrike

Professional Services Automation

Slack
Wrike
7.5
Quotes/estimates
Slack
Wrike
8.2
Invoicing
Slack
Wrike
7.3
Project & financial reporting
Slack
Wrike
6.9
Integration with accounting software
Slack
Wrike
7.5

Pros

Slack

  • The communication channels have an excellent notification system. Notifications in Slack are one of the things that make it a very beneficial software, because I can be attentive to any movement of the chat channels, also, I can know when I am being mentioned in any of the channels.
  • The transfer of images is completely effective, it does not diminish the quality of the images that are transferred through the chat channels.
  • The application for mobile devices is very complete, I have general access to all the chats that exist within my company, in addition, I also have the ability to reply to messages from this application.
  • The communication channels can be accessed by any employee of any sector, this facilitates the communication of the various sectors and achieves that all sectors can share information between them.
Jessica Alvarez | TrustRadius Reviewer

Wrike

  • Wrike is very flexible and versatile. I have used many project management systems, and some have rigid requirements - such as needing a completion date. Wrike is customizable, so you can create the setup that works best for you. You can create custom workflows, request forms, folders, etc. - and the changes could be for your whole account, or just for a specific team/folder.
  • Wrike allows for many ways to view projects. It has kanban boards, gantt charts, calendars, lists, tables, reports, analytics, time logs, activity streams, etc. Most other tools I have used have some of these. But, everyone has their own view that they prefer to work from. In Wrike, all the projects and tasks can be managed from almost any view. In my experience, this increased adoption and efficiency as team members were comfortable using the view.
  • In Wrike, you can save filters, which makes managing projects much faster and easier.
Anonymous | TrustRadius Reviewer

Cons

Slack

  • The main problem we have in Slack is that conversations sometimes get out of control and there is no way to regulate this, there is no configuration that controls the amount of messages or the general volume of messages that can be in a channel, which causes our employees to have long topics of conversation that disrupt productivity. I would like to be able to regulate this with some Slack configuration.
  • Slack's search system is one of the features that doesn't work successfully. This search system has a long delay when I insert a word in the search, it takes a long time to perform the search, in addition, it does not show all the results of the searched word, it only shows the most outstanding and most recent results.
Sasha Brito | TrustRadius Reviewer

Wrike

  • If you have multiple mailboxes (i.e. - Shared mailbox) added to Outlook client, the add-in to create tasks doesn't function on the secondary mailboxes. You have to move/forward/copy the email to the primary mailbox in order to use the add-in.
  • There were frequent software updates (for desktop client) which meant we were constantly uninstalling the old client and installing the new client. Doing this meant that you have to "re-pin" the shortcut to your taskbar again (if you pinned previously).
  • I am not sure if Wrike is "intended" to be a Ticketing system for ITSM, but it works much better as a Project Management system rather than as a Ticketing system.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Slack

Slack 9.7
Based on 12 answers
Slack works incredibly well and allows our whole remote-first company to work together from all around the World. The flexibility, ease of use and scalability of the solution means that we can continue to grow and make use of the team with a minimum of effort. I can see no obvious reasons why we would migrate to a different tool other than perhaps cost, but whatever savings would disappear in migration/setup time and the initial productivity loss.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.8
Based on 54 answers
Wrike is a free resource for us currently, we moved off the subscription as the team had some adjustments. If we were to go back to a paid model or require more time reporting I'd have to look at alternatives such as Podio. I am the sole manager of Wrike currently internally, and would like to get more people on board to justify the cost
Carl Grivakis | TrustRadius Reviewer

Usability

Slack

Slack 8.8
Based on 26 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Wrike

Wrike 8.9
Based on 32 answers
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Alisha Aschmann | TrustRadius Reviewer

Reliability and Availability

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.1
Based on 18 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Performance

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 10 answers
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Anonymous | TrustRadius Reviewer

Support Rating

Slack

Slack 8.2
Based on 130 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.7
Based on 92 answers
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Stephanie A. Wilson, MBA | TrustRadius Reviewer

In-Person Training

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 2 answers
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Anonymous | TrustRadius Reviewer

Online Training

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 4 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.3
Based on 21 answers
I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
Sherrie Besecker | TrustRadius Reviewer

Alternatives Considered

Slack

Slack is widely used in IT organizations. It gives return values of we had [invested] in it. It provides most of [the] features which need in [the] organization like file sharing, chatting, etc. It has many app integration[s] for task management, meeting schedules, etc. UI is not modern but it is easy to use for any employees.
Kenil Vavaliya | TrustRadius Reviewer

Wrike

Wrike is easier to use and has better usability than Asana and Jira. It's more flexible than Monday, Trello and Basecamp. It's slightly more complicated and requires more setup than Basecamp, which has less flexibility to customize but is probably more user friendly and simple to use. Overall, it's a great tool for remote teams collaborating on complicated waterfall and agile projects.
Andrea Hester | TrustRadius Reviewer

Scalability

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 7.7
Based on 2 answers
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
Anonymous | TrustRadius Reviewer

Return on Investment

Slack

  • Slack has helped us to embody one of our company's highest principles, "Care for each other like family, but act like a high-performing team." Because the majority of our employees are remote, Slack has been utterly vital in helping to foster camaraderie in our smaller teams.
Anonymous | TrustRadius Reviewer

Wrike

  • Positive: Effectiveness - our department production level greatly increased once we implemented Wrike.
  • Positive: A decrease in stress/anxiety - by keeping everyone in the know, there were fewer concerns. Even when a project was running behind, it was easy for team members to see why and when it had been rescheduled for.
  • Negative: This is a stretch, but the only negative impact Wrike has had is the amount of time it does require to be a successful software tool. It's important to strike a balance between the number of hours used each week to keep everything up to date vs the hours spent on actual project development.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.

Rating Summary

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