What users are saying about
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Top Rated
6282 Ratings
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Top Rated
590 Ratings

Slack

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Top Rated
6282 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Wrike

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Top Rated
590 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Slack ranks higher in 1 feature set: Project Management

Project Management

8.1

Slack

81%
7.8

Wrike

78%
Wrike ranks higher in 12/16 features

Task Management

7.7
77%
150 Ratings
8.9
89%
222 Ratings

Gantt Charts

8.0
80%
55 Ratings
8.0
80%
192 Ratings

Scheduling

7.5
75%
113 Ratings
8.0
80%
206 Ratings

Workflow Automation

8.0
80%
123 Ratings
7.6
76%
184 Ratings

Mobile Access

9.2
92%
242 Ratings
7.5
75%
187 Ratings

Search

8.5
85%
243 Ratings
N/A
0 Ratings

Visual planning tools

7.9
79%
80 Ratings
N/A
0 Ratings

Resource Management

N/A
0 Ratings
8.0
80%
190 Ratings

Team Collaboration

N/A
0 Ratings
8.6
86%
219 Ratings

Support for Agile Methodology

N/A
0 Ratings
7.6
76%
129 Ratings

Support for Waterfall Methodology

N/A
0 Ratings
7.9
79%
113 Ratings

Document Management

N/A
0 Ratings
7.0
70%
187 Ratings

Email integration

N/A
0 Ratings
7.5
75%
186 Ratings

Timesheet Tracking

N/A
0 Ratings
7.8
78%
108 Ratings

Change request and Case Management

N/A
0 Ratings
7.7
77%
23 Ratings

Budget and Expense Management

N/A
0 Ratings
7.0
70%
87 Ratings

Communication

8.5

Slack

85%

Wrike

Feature Set Not Supported
N/A
Slack ranks higher in 8/8 features

Chat

9.7
97%
262 Ratings
N/A
0 Ratings

Notifications

9.0
90%
259 Ratings
N/A
0 Ratings

Discussions

9.2
92%
253 Ratings
N/A
0 Ratings

Surveys

7.9
79%
146 Ratings
N/A
0 Ratings

Internal knowledgebase

7.6
76%
147 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

7.7
77%
81 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

8.6
86%
140 Ratings
N/A
0 Ratings

Integrates with Outlook

8.0
80%
94 Ratings
N/A
0 Ratings

File Sharing & Management

8.5

Slack

85%

Wrike

Feature Set Not Supported
N/A
Slack ranks higher in 8/8 features

Versioning

8.6
86%
105 Ratings
N/A
0 Ratings

Video files

8.4
84%
210 Ratings
N/A
0 Ratings

Audio files

8.5
85%
205 Ratings
N/A
0 Ratings

Document collaboration

8.4
84%
168 Ratings
N/A
0 Ratings

Access control

8.1
81%
149 Ratings
N/A
0 Ratings

Advanced security features

8.3
83%
126 Ratings
N/A
0 Ratings

Integrates with Google Drive

8.8
88%
164 Ratings
N/A
0 Ratings

Device sync

8.7
87%
164 Ratings
N/A
0 Ratings

Professional Services Automation

Slack

Feature Set Not Supported
N/A
7.6

Wrike

76%
Wrike ranks higher in 4/4 features

Quotes/estimates

N/A
0 Ratings
8.2
82%
1 Rating

Invoicing

N/A
0 Ratings
7.3
73%
1 Rating

Project & financial reporting

N/A
0 Ratings
7.4
74%
82 Ratings

Integration with accounting software

N/A
0 Ratings
7.6
76%
46 Ratings

Attribute Ratings

  • Slack is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Implementation Rating
  • Wrike is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.2

Slack

92%
262 Ratings
8.5

Wrike

85%
256 Ratings

Likelihood to Renew

9.1

Slack

91%
15 Ratings
8.9

Wrike

89%
61 Ratings

Usability

9.2

Slack

92%
28 Ratings
8.8

Wrike

88%
32 Ratings

Availability

Slack

N/A
0 Ratings
9.1

Wrike

91%
18 Ratings

Performance

Slack

N/A
0 Ratings
8.2

Wrike

82%
10 Ratings

Support Rating

7.6

Slack

76%
122 Ratings
8.8

Wrike

88%
94 Ratings

In-Person Training

Slack

N/A
0 Ratings
8.2

Wrike

82%
2 Ratings

Online Training

Slack

N/A
0 Ratings
8.2

Wrike

82%
4 Ratings

Implementation Rating

10.0

Slack

100%
4 Ratings
8.3

Wrike

83%
21 Ratings

Product Scalability

Slack

N/A
0 Ratings
7.7

Wrike

77%
2 Ratings

Likelihood to Recommend

Slack

Slack is best suited for scenarios when you need to start a conversation with any person you know or don't know. Because notification are quite fast and possibility of getting replies on DM is more than any email.Also Slack it's less appropriate for cases when you need to share large files/codes, because you can't view all the data without downloading it in your system.
Sanjit Prasad | TrustRadius Reviewer

Wrike

Wrike makes it easy for the project in charge to give tasks to other people and keep outside partners informed. It's a strong tool for proofreading. So, The project management platform is a great central workspace for teams that need to work together and make comments directly on PDF files, Word documents, videos, and other digital assets. It's expensive for individuals or small groups. Even though there is a free version of the software, it only has the most basic features. The more useful features are in higher-priced plans, which can be expensive for an individual or a small team. Mobile apps can only do a few things. Lacks built-in features for managing ideas.
Samira Islam Resmi | TrustRadius Reviewer

Pros

Slack

  • Communication with members of a project ( via channels features where you can create specific dedicated groups for project members only)
  • Third-party app integration ( Integration with Asana, Gmail, JIRA, GIFy, etc.)
  • Daily Huddles - This has been one of the latest addition to the features, and this has been liked by all of our team members. It makes running daily huddles super easy, considering the WFH environment that we are in.
Anonymous | TrustRadius Reviewer

Wrike

  • Task assigning to colleagues
  • Good overview about resources and resource management
  • All projects and tasks in one place - good overview for upper management and portfolio management
  • With a self-set-up workflow for tasks and projects, Wrike can be configured very well to the company processes
Sven Passinger | TrustRadius Reviewer

Cons

Slack

  • You can have a voice call with you team. But, it's better to have a video call function.
  • Sometimes it's hard to find the direct message in threads.
  • When opening the software and app. The refresh rate after logging in is slow.
  • If you manage 2 businesses. You can't manage them in one platform because you need to create a separate Slack link for it.
Marvin Malinao | TrustRadius Reviewer

Wrike

  • There are a few things that are a bit odd at first when learning the system. For example, when typing in the note field in a table view, you can't enter or ctrl-enter for the next line. However, if you go into the details, you can ctrl-enter.
  • The Completed Date is automatic and doesn't allow you to manually change it. We created an Actually Completed custom field to assist with this issue.
  • The automation bots come in at midnight and I haven't found a way to adjust this without adjusting my entire time zone. This is not a big issue but just a small improvement that's needed.
Shelly Erickson | TrustRadius Reviewer

Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$8 Per User Per Month

Slack Editions & Modules

Edition
Standard$8.001
Plus$15.001
  1. Per User Per Month
Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$49 per month

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. none
  2. per 5 users/month
  3. none
  4. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.

Likelihood to Renew

Slack

Slack 9.1
Based on 15 answers
As useful as Slack has become within our company, I feel fairly confident we will continue to use Slack as a communication tool. They continue to improve their software and add value to its use within our office. Customer service delivers, which is an absolute must. Looking forward to how they improve.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.9
Based on 61 answers
After implementing Wrike, it was immediately clear that the business could not return to a "before" state. Efficiency and collaboration improved tenfold, and the time spent on project management was fractioned. It enabled us to improve processes throughout the entire company, from sales and marketing, to design, to operations, and enabled the seamless integration of outside contractors which allowed us to scale easily to meet demand.
Andrea Hester | TrustRadius Reviewer

Usability

Slack

Slack 9.2
Based on 28 answers
As long as you use the basic chat features and nothing more, it really is super easy to understand and use. Once you want to take advantage of some of the more advanced features and capabilities, that's when things get complicated. Anyone who has use SMS or a chat program before will be able to figure out the basics though, so rolling this out should be relatively straightforward and not required exhaustive training. Teaching chat etiquette is something else though.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.8
Based on 32 answers
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Alisha Aschmann | TrustRadius Reviewer

Reliability and Availability

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 9.1
Based on 18 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Performance

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 10 answers
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Anonymous | TrustRadius Reviewer

Support Rating

Slack

Slack 7.6
Based on 122 answers
I've never had to contact support for Slack which is a great testament to its ease and use. Adding people outside of the organization takes a little getting used to, but ultimately allows for greater collaboration between FTE and contractors. There is no clear alternative to this software, so it's the best we can do for now.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.8
Based on 94 answers
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Stephanie A. Wilson, MBA | TrustRadius Reviewer

In-Person Training

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 2 answers
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Anonymous | TrustRadius Reviewer

Online Training

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 4 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

Slack

Slack 10.0
Based on 4 answers
It always helps if you communicate to everyone in the organization how important it is to drop whatever other chat tools they are using and jump quickly to Slack. They will all fall in love with it.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.3
Based on 21 answers
I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
Sherrie Besecker | TrustRadius Reviewer

Alternatives Considered

Slack

Slack has expanded functions and much better connection. Slack is heavily customizable whereas 3CX and Google Chat are standard across the board. To my knowledge 3CX and Google Chat do not have the thread function, expanded reactions function, group channels vs group messages, profile photos/titles for users, or customized viewing preferences
Anonymous | TrustRadius Reviewer

Wrike

We continue to use these products throughout our company; however, SmartSheets required a significant amount of time for onboarding and training a champion user, and Basecamp didn't provide the visibility or functionality that Wrike offered. We used Basecamp as a team for a significant amount of time (Basecamp 1, Basecamp 2, and Basecamp 3) before recognizing that our team needed some additional features in order to best support our project managers.
Kristen Paniagua | TrustRadius Reviewer

Scalability

Slack

No score
No answers yet
No answers on this topic

Wrike

Wrike 7.7
Based on 2 answers
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
Anonymous | TrustRadius Reviewer

Return on Investment

Slack

  • Positive -> Easier collaboration as and when required with the ease of use of the tool.
  • Negative -> Too much communication (partly because of the ease of use) which might result in introducing a lack of structure and makeing it overly informal.
Anonymous | TrustRadius Reviewer

Wrike

  • Wrike allows us to integrate with project partners, the speed to complete tasks is very good, and customization features and notifications let us know when an issue arises and fix it in time, some coworkers may think the price is high but the integration features and fast results will not be achieved with other software. Wrike has allowed us to achieve results in a short time and with great ease of use, which is experiences that similar products do not offer and Wrike does.
Christine Bergen | TrustRadius Reviewer

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